Namely

4.5 / 5 109 reviews

Who Uses This Software?

Namely is an end-to-end HR, payroll, and benefits platform that your employees will love. Namely is HR software that employees actually use built to fit your company culture.


Average Ratings

109 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Namely
  • www.namely.com
  • Founded 2012
  • United States

About This Software

More than just Performance Reviews, Namely is the first all-in-one HR platform that employees love to use. Namely is powerful, easy-to-use technology that allows small to mid-sized companies (30 to 2,500 employees) to handle all of their HR, Payroll, Benefits, and Time & Attendance in one place. Coupled with dedicated support, every Namely client gets the software and service they need to deliver great HR and a strong, engaged company culture. Schedule your free demo at Namely.com.


Features Checklist

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures

Product Reviews

Namely at ZirMed

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Seamless integration; very easy to use; contains PTO, pay; annual review, and other information all in one place.

Cons: None at this time as we have just started using the product

Overall: We recently switched to Namely as our primary HR platform and it is leaps and bounds better than ADP, our previous solution. It integrates seamlessly with our SSO platform and provides a nice clean, clear, and concise interface.

Recommendations to other buyers: Namely is definitely an improvement over ADP and suits well with our other cloud-based platforms.

Innovative HR Software

Jan 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and modern platform that is easily recognizable for employees and managers.

Cons: There needs to be more integration between the different modules (HR & Payroll), but this is something that is on their roadmap. I'm already seeing improvements after being in the software for a couple of months.

Overall: Namely provides a software package that covers the essential needs of any HR department, including HRIS, payroll and benefits administration. HRIS is easy to use and logical from both an administrator and self-service perspective. Payroll is quick to run and has one of the fastest processing times I've seen. Benefits just work. Lots of options to meet your needs from the benefits side with great transparency for employees to understand the total cost of benefits provided to them.

It's important to realize that Namely is a newer entrant to the HR software arena. You will not find the level of complexity and advanced options available through some of the larger legacy systems out there, but there is no software bloat in the Namely system either. The company is continually enhancing their products and provides updates on their software roadmap up to 18 months out, which I have never seen an HR software company do before. This level of transparency really helps to build confidence that this is a company that is open to feedback and acts quickly to ensure they are providing their clients with the best system out there.

Recommendations to other buyers: Understand that this is newer software and it is essential to voice your feedback. They are very responsive and will let you know upfront if your feedback/request is on their upcoming list of enhancements or not.

Namely Review

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: easy to use, helps to keep all HR items in one place, manages payroll & benefits, allows employees to find contact phone numbers and emails for other emails, their staff is extremely responsive, supportive and helpful

Fantastic HR Tool

Jan 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
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Comments: My company has a very complex payroll, including full-time, part-time, and variable hour employees. It has been a struggle getting payroll to be efficient, as I don't think the payroll portal was created to accommodate such an intricate, complex payroll set up like my company has. However, the HR portal has been fantastic to use and has helped our employees, located all over the US, feel more engaged with our headquarters and overall company mission. With the integration with TimeClock Plus, I believe the payroll issues will be worked out and the system will provide a highly rated overall experience.

Namely is an Onboarding Win

Jan 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Great for Onboarding - we've gone 99% paperless. Namely is always adding new features. I'd like to see it be a little better for employee self-service, but we're getting there!

All of our HR data is in one place finally

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As you start with any HCM system there are always learning curves and speed bumps but Namely is so intuitive we felt the curve was much steeper and less challenging to overcome.

Customer Service and User Experience Driven

Jan 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Namely for payroll, HRIS, and benefits. Having an all in one solution has not only made everything much more organized and easy to manage but has saved our team time and money. I've been very impressed with the amount of customization within the system. It has allowed us to manage an Unlimited PTO policy along with our other benefits with ease.

I have great support from the Account Managers and the Brokerage team.

Good product with potential

Jan 02, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Namely is a great up and coming product. It has most of the key features a standard HRIS system has and working on integrating and updating more features which will hopefully make it a greater product.

It does have a few disconnects that you would otherwise not experience with other HRIS systems, however, hopeful these will be addressed in future roadmaps and upgrades.

Good app so that contact details are at your fingertips - just need to release the Android version as currently only in iOS version.

Very simple to use and has a great UI experience.

Didn't like it, confusing UI navigation

Dec 15, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Didn't fall in love with this product. It's not ergonomic to use, plenty of clicking here and there to uncover sections you'd expect to have available straight on.

Getting There

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: User friendly

Cons: Kinks

Overall: Namely has the potential to be a great product. There are some kinks that need to be smoothed out, as with any newer company. With that said, the Namely team is open to feedback and takes customer requests very seriously. It is user friendly and our customer service rep is very attentive to our needs.

Next Gen HR Tool!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use is it's #1 asset

Cons: Sometimes simple things weren't contemplated early enough in building out an HRIS system (e.g. 3 different direct deposit accounts (some people like auto debit from payrolls; state tax categories)

Overall: Namely has a great user experience from both the employee standpoint, as well as an admin in the system. You can capture as much data as you want and build custom categories which makes data collection robust and easy. The support team is responsive on all matters, despite the time zone differences. Overall a great product and big bang for the buck (with some minor roadmap additions).

Recommendations to other buyers: Overall a very good user experience for both end user as well as HR teams. I use the system to pivot tons of data that helps me make better data-driven decisions related to people matters at our company.

HRIS, Payroll & Benefits Platform

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The user interface and customization of HRIS data.

Cons: The integration between HRIS and payroll is still somewhat manual, and the reporting features are not as robust as they could be.

Overall: We have been with Namely for just about a year, and have had a pretty good experience. Their modern take on HR is what hooked us in the beginning, and they have been adding key features along the way. Their customer support is very responsive and knowledgable, yet the integration between HRIS and payroll is still somewhat manual. As with any new company there are some hiccups, but overall we have been pleasantly surprised.

Turning our "mom & pop" company to something legitimate!

Dec 07, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We recently upgraded our HR department to Namely. What a change! The employees are so excited to be able to see exactly where they stand (salary, PTO, benefits, reviews). The management team loves having a place to go to track everything. We are excited about this new direction....we feel we're on the leading edge now!

Namely Review

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Namely, newsfeed has really had positive feedback from our employees. Love that we can have documents and HR information all in one place - the employee's profile.

Cons: The payroll side of things is not as easy to use as the HR side. They don't "talk" to each other as they should -- information doesn't roll over from HR to Payroll automatically - there are times when manual adjustments need to be made.

Overall: We implemented Namely HR and Payroll in September 2016. They have great customer support, account managers, and implementation teams. Very helpful and stay on top of to-do lists with weekly updates. The HR side and newsfeed have been a hit for our employees. They LOVE it. It is a great avenue for us to provide our remote locations insight on what our company is doing and a one-stop shop for employee information. The payroll side of things, however, isn't as user-friendly. We have a somewhat complicated payroll, due to the size of our company and multiple divisions, that we have come across some areas of improvement. We continue to work with Namely for system improvements that will maximize our efficiency and accuracy with payroll and benefits process, specifically integrations for time clocks and Cobra providers.

Way easier to do HR this way!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Our company recently had our HR rep change her availability to half time with the possibility that she would no longer be available to us in the near future. While exploring options, Namely became a great way to automate and track many of the things that she used to spend time doing. I have loved using the service so far! If I want to know what our insurance policy covers, Namely stores that information. If I want to change my benefits package in any way, Namely allows me to see the next time I'm eligible to do so and do it all online. This has been such an easy way to manage HR in a workforce that has many individuals away from the office or remote much of the time. It has reduced the amount of paper needed for many of our HR practices as well since most of these documents can be generated, signed, and stored online. Very easy to use and set up and I would recommend it to anyone!

Great product with variable implementation and customer support

Dec 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Customizable; modern; streamlined

Cons: Ad hoc (sometimes it feels like new features or functionality is tacked on); inconsistent (sometimes, the product doesn't work as described)

Overall: I work for a nonprofit organization with more than 60 employees in over 20 states (we're a remote workforce), and we began using Namely after leaving a different software in the summer of 2016. I struggled to decide between a three and four-star review. For now, I'm going with a three, but I reserve the right to revise upward or downward in future weeks and months.

Our sales and introductory phase with Namely was excellent. We learned a lot about the product and Namely's offerings, and, obviously, our organization was sold. As I've seen noted in some other reviews, there were problems with our implementation. Our payroll was set up incorrectly, even though Namely had payroll registers to model on, and that error resulted in the underpayment of taxes. To Namely's credit, they put a lot of work in to correct the issue and file amendments, but it was disappointing that poor implementation resulted in something like that. We've also had spotty responsiveness and support, but that has improved as the kinks have gotten worked out (which is somewhat backward to what you, as a customer, might want).

Outside of the implementation and responsiveness, we love the platform. I love that we have so much control over payroll (that wasn't the case with other software), and the HRIS side of things is much more sleek, streamlined, and easy to understand.

In summary, I would say our relationship and experience is improving over time, but there's still some damaged trust and suspiciousness after the rocky implementation.

It's so easy!

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My company switched to Namely from ADP and the difference is day and night. Not only is Namely faster at responding to my inquiries than our ADP account manager was, but the Namely interface is 100x easier. I cannot say enough great things about Namely.

We're satisfied with Namely

Nov 30, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to access; fairly intuitive

Cons: Inability to format text on performance reviews and wacky output spacing on the performance review report.

Overall: Our company uses Namely for multiple facets of HR (onboarding, performance reviews, benefits, payroll), and our experience has been positive overall. Our Namely account rep has been very responsive to our questions and needs. The technology is maturing, and they seem to have a destination in mind. We've had bumps along the way, but Namely works to make things right.

Reviewing Namely for HRIS, benefits admin & payroll processing

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I mostly love being able to have HR, benefits and payroll information all in one spot! Of course Namely is not the only program which can handle these processes, but I do find Namely very flexible and capable of handling all our needs.

Cons: We may be unique, but we do value anonymity in our review process. I do wish the review program settings could be set at the company level so that all managers could initiate the process in the same manner. without my needing to ensure it is handled in the same way each time. I've communicated our need and I'm sure Namely is assessing to see if this is something other companies could use as well.

Overall: We love Namely for our HR, benefit and payroll administration. And our employees enjoy the social feed area as well. The site is flexible, easy to use and we get wonderful support from our Namely team!

Recommendations to other buyers: Be sure to check out Namely before making any final choices on new HR, benefits or payroll software.

Why Do I Have to Give Namely One Star?

Nov 29, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I have been doing payroll for over 25 years. This may be a good Human Resources software, I would not know, but the payroll software and staff is by far the worst I have ever used. Our company was set-up for payroll taxes in states where we had no operation. We told Namely that we did not have nexus in the state. Yet employees had deductions taken out and funds were erroneously submitted to the state. From all of the states that were messed up, it will take at least 18 months to fix our state taxation from only using Namely for 9 months. There are many other more cost effective and competent payroll services available. I strongly recommend using them.

Recommendations to other buyers: Don't believe the marketing.

Modern, easy to use HR platform

Nov 27, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It has a modern look and feel, although it's starting to get a little dated (no major update to the design since launch). There's a good amount of functionality - I like the HRIS, payroll and benefits all in one, but the three still need to be fully integrated, and there are missing pieces such as HR reporting and analytics (significant gap, IMO). The customer service has been mixed - seems to come down to who you are working with (some are very good and others less so). The system has a decent amount of configurability. There's an open API, but I think they still need a more robust partner network. And the integrations need to be deeper in order to really unlock the potential. Overall, Namely is the best option I've seen for 100-1,000 employee, high-growth companies, and I believe the platform will get better as they keep building out.

Payroll, Benefits, and Performance Management!

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am the HR Generalist at my company and have been working with Namely for a little over a year now. While I'm not able to speak to the implementation process, I can give some feedback on the day-to-day use of the system. In the past year, I have seen Namely make tremendous product improvements. The system absolutely has it's nuances, but their customer support team is incredibly receptive and responsive to the needs of their clients. They really listen to feedback which is reflected in the product enhancements they continue to make.

The HRIS side of the product has great flexibility and is very user friendly. It has been an invaluable tool in keeping our multiple office locations connected. Employees are able to post pictures and announcements which encourages a lot of engagement. We have been able to customize according to our needs which has been so helpful in managing the information we need to capture. We also use the performance management system for our performance review process and while I can't speak to the administration of this process since I do not currently oversee it, our employees have found this process to be seamless. The payroll side of the product has a ton of reporting that is straight forward and easy to read. Payroll and benefits are administered without difficulty- our open enrollment was much more manageable with the use of their benefits portal.

As startup, we are always evolving. Thankfully, Namely's team has been there to cater to our changing needs. I would say that their customer support is their greatest asset. I don't know what I would do without our consultant and the vast amount of resources Namely provides clients!

Good experience until we used their benefit team...

Nov 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software is streamlined and easy to use.

Cons: I would like to have a little more training on certain functions of namely.

Overall: Great account reps, great customer service for just about everything namely. Love the backstage page!

Unfortunately, the brokers/benefits team we worked with did a very bad job and affected our employees tremendously in a negative way.

Recommendations to other buyers: No.

Lots to learn

Nov 14, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: as a new user, i'm somewhat overwhelmed by the functionality. The interface is very data-driven, and not extremely intuitive, but seems to make sense very quickly. The software is extremely robust and capable; i'm sure when I get the hang of it, things will be great!

Easy to use and engaging to employees

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The system is very easy to use and the employees enjoy engaging with their peers. As a global organization, this aspect was very important to us.

Cons: As a newer system, there are integrations that you find with other products that Namely is still working on (i.e. auto updates between HR and payroll). Also, there is no ATS incorporated in the product.

Overall: We transitioned to Namely due to the ease of use of the system and the engagement aspect of the system. We are lucky to say....the system has not let us down. The employees really enjoying engaging with each other and posting congratulatory messages. One of the best compliments we received was during open enrollment for benefits when an employee stated it was the easiest they have ever been through at any company! There is still some work to be done in the functionality, such as a truly integrated system between HR and payroll; however, Namely is transparent about this and it is included in their roadmap which is available for review. Overall, two thumbs up!

Easy to use everywhere!

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Namely's interface is super easy to navigate and understand. Everything is exactly where you'd think it would be!

I especially like the Namely app. It makes it easy to submit or review requests, and it has all the same features that the desktop version has to offer! Hands down, the easiest and nicest HR software I've ever used.

Modern Platform that meets our needs

Nov 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Nice simple interface that has a good amount of flexibility.

Cons: Cost is a bit high per person compared to other systems like it. Some field names not customizable.

Overall: Easy to get set-up, nice clean and modern interface. Performance Reviews have many options. Highly customizable access for various fields and tools. Easy to set up workflows.

Namely: The light weight Champion in a heavy weight market

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love all the integration between their HR and Payroll platforms. Namely is truly a one stop shop when it comes to an all around HR/Payroll platform.

Cons: It's hard to say anything negative about the platform. It was up and running and ready to go from the start. The customer service has been excellent. There have been mostly positive experiences so far.

Overall: From the beginning, Namely has been fast, easy, yet very powerful. This platform looks and feels like social media sites, but in the background (or under the hood) is very powerful technology that allows both employers and employees simplify their work life. For the employer there are very powerful reporting and communication tools. The benefit management, on boarding, and performance reviews are a breeze. Throw in payroll and you have an unstoppable platform that knocks out the competition. The employee enjoys the ease of being up to date with company announcements. The calendar is excellent and allows managers to make sure coverage is where it is needed at the click of the mouse. Namely eliminates all the headaches of paperwork with their benefit management and benefit partners. Namely's customer service is light-years ahead of the competition. If you haven't done it yet DEMO Namely. Your life will be changed forever!

Recommendations to other buyers: If you are having trouble choosing a software definitely view a demo. Then ask to speak with some real people who use Namely in their organization everyday and get their take on the platform.

Namely - Great for HR, Payroll, and Employees

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love how customizable Namely is.

Cons: They haven't rolled it out yet but, I'm excited to be able to report on any and every field in Namely in one report and I'm hopeful that we'll be able to do document signing for current employees one day.

Overall: We signed up for Namely in the Fall of 2014. We started with the HRIS and benefits for just flex spending. Being in HR, it was wonderful to be able to customize Namely's platform to include the data that we wanted to track and provide. For employees, it was a game changer because they now had access to information they had never had before (such as a clear salary and bonus history). In January 2015 we launched payroll with two of our smaller entities. Employees found Namely easy to log into and the paystubs were clear and easy to read. In the Fall of 2015 we added all of our benefits into Namely and did our full open enrollment. It was amazing for both employees and HR. HR loved that there was no paper to track and it was easy to see where everyone was in regard to the open enrollment process. Employees appreciated being able to log in from anywhere and how easy the system was to navigate. We also started using the Onboarding feature and it has saved employees and HR so much time. Now, employees are able to fill out all of their new hire and benefits information before their start date. We've seen the turnaround time decrease dramatically! All around, Namely has been extremely helpful for employees, HR, and payroll. And, if anyone asked, I would absolutely recommend Namely!

Not your typical Payroll software, so no more dreading the use of it!

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use, customizable reports in format pdf or Excel, and it even looks appealing to work in.

Cons: I have to manually input PTO for new hires, or when someone moves to next tier of years of service. The numerous email alerts you get for any employee change request (ie: address; title change; Raise, etc...) gets annoying, yet to confirm that I sent off the payroll submission, I don't receive any.

Overall: I used to dread doing payroll, because the system we were using was not user friendly and extremely time consuming and cumbersome. Now, with Namely, I can input information into the HRIS system, and it feeds right over into Payroll; so no more double entering! Namely does not look like a typical boring old spreadsheet. The system is easy to read, with nice use of color, and some areas even customizable w/ our own graphics and pictures. It's nice to work in software with some personality. We can now onboard our new hires using Namely, which allows the new employee to fill in tedious personal information, leaving me, the administrator, only a few areas that I have to input myself. It is a definite time saver for sure! I love the fact that Namely allows us to customize reports, but sometimes I feel that this is one area that isn't as easy to figure out. Some reports can only be created by a Namely Rep, and other reports can be created by us. I can't always figure out which filters to use, or how to complete a report exactly the way I want to use it. This may be more user error, and not entirely Namely's fault. I will say that the Namely Reps/Support do come to my aid every time, and I do get the reports or answers I need rather quickly. We like the fact that employees can do open enrollment/life change events, right through Namely, which removes Human Resources from having to enter everyones selections manually ourself. Namely had a few glitches with it this last year, but part of it was also a communication problem from the Insurance Company side. Namely has been in contact with us about working on this problem throughout the year, so I'm now worried about it now. I do not dread having to go into Namely to update or enter something. I do not dread doing payroll, because if I have to fix something in an employee's profile, deductions, taxes, etc... it's only a click away, and then I can get right back to completing payroll. It's very easy! Namely really does reduce the amount of work HR has to do: 1) by allowing employees (active or termed) access to their W2's and/or changing their address 2) supervisors requesting Raises and Promotions now go through Namely and not a silly group email train 3) I said it earlier, but having Namely take care of Open Enrollment/Insurance deductions so no manual entry needed. I hope you can see that Namely is not your typical Payroll/HRIS software, but has personality, ease of use, and quality customer service!

Recommendations to other buyers: I can't say enough about the ease of use of this software. I really appreciate that!

Namely is getting better and better by the day!

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Allows us to have a paperless on boarding! The team/org. charts, reporting, time off management and performance platform.

Cons: Payroll needs more work.

Overall: Hi, we've been using Namely for the past year and it's been fun implementing the system and building out our new processes within the system. There have been a couple of challenges, but I think it's because the company is still growing. I believe they are aware of the issues and are trying their best to fix them. I like that they seem to be transparent, they continuously keep us clients informed about releases and updates. They know that they must get payroll running smoothly (which is where we have the most issues). Payroll still needs work but it's not bad or a deal breaker. I'm confident that they will make payroll better within the next couple of months.

Recommendations to other buyers: It's been helpful to keep all issues that we encounter in the system in a shared spreadsheet, and go over them in a weekly call with our client manager.

Would choose Namely if evaluating vendors again

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The platform is very easy for employees and site admins to navigate. It's intuitive. It promotes self-service so employees can update their personal information, with an easy click they can request and their manager can approve PTO, they can easy view important company information (employee handbook, their w2, summary plan descriptions, etc). Once set up, onboarding new hires is super easy and quick and done within the Namely system. The mobile app is easy to use. We love that our distributed workforce can view their co-workers birthdays and work anniversaries and we can disseminate info via the facebook like newsfeed. It helps everyone feel more connected even though they are spread out around the country.

Cons: They are still working to auto-sync some remaining fields from the HRIS to payroll side of the platform (like EEOC/Job Category and Ethnicity info) for easy EEO-1 reporting.

Overall: Namely has been a great decision for our company that wanted to house Payroll, Benefits and HRIS under one roof. We selected them due to the ease of use of the platform for the site administrators as well as our employees and felt they would be able to meet the needs of our growing company. The service that Namely's staff has provided is great. If evaluating vendors for another company, I would choose to select and implement Namely again.

Recommendations to other buyers: I evaluated a lot of Payroll, Benefits & HRIS vendors and it was a great decision to go with Namely.

Quality, Modern HRIS

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, easy to navigate

Cons: The compensation portion could be a bit more robust in terms of tracking changes to salaries after reviews.

Overall: Our company has been using Namely for a little over a year now, and we've been very satisfied with our experience so far. Their customer service is practically unparalleled, they go above and beyond to help guide us in our usage, and interacting with their employees has been uniformly great. The system itself is robust, we are able to quickly pull many different reports with ease, run complex annual performance reviews, track our time off and much more with no hiccups. What helped us to make our decision to choose Namely was how simple it was for our employees to use it, it's a modern design and if you can navigate Facebook, you can certainly navigate Namely. I definitely recommend Namely to any small to medium business, it's been a wonderful experience!

Recommendations to other buyers: As a tech organization, our employees have high standards for how systems should work, from our executive team down, there has been great satisfaction from what it's enabled us to achieve.

Namely makes it easy for our people to do the right things and smile about it

Oct 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: One stop solution. Web-based. Simple and clean design.

Cons: Wish we had a little more control over naming some of the tabs and folders.

Overall: We found Namely after scouring the market for a solution that was simple, connected, available 24/7, and offered one attractive place for us to do People work the way we want to do it. We found Namely and have been pleasantly surprised at every stage. First, we added the HR solution. We jumped at the chance to try the Onboarding and eSignature features. We have just decided to implement Payroll and Benefits.

We love the Namely team! They are by far the most responsive and helpful people we work with. The online HELP tool means we get answers quickly.

Features get updated regularly and Namely really listens to we users when we ask for new features / changes to the software.

I love Backstage Pass where I can connect with other Namely users and get tips.

We use Namely for so many thing that used to require separate and manual solutions (org charts, employee photos, performance reviews, multi-tiered goals, news feed, calendar, etc.).

There is a bit of a learning curve for employees who expect things to be complex and cumbersome based on past experience with ADP and other vendors. When they see how simple Namely is, they are shocked. It's fun to see their lightbulb moments and hear "that's all I had to do?".

;-)

Recommendations to other buyers: Dive in. While it may seem easier to implement one module at a time, I wish we'd done it all at once.

Namely has many features that make my job easy

Oct 21, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: HRIS is really different and great for a new generation and payroll is very easy to use. Customer service is outstanding!

Cons: TImesheets have very little function and the sync function adds extra steps that was not expected when we saw a demonstration.

Overall: Using the payroll function has been a great tool. It is easy to make adjustments, preview payroll and run reports.

Recommendations to other buyers: I would definitely recommend this software to smaller companies right now but I think that Namely is heading in a great direction.

Awesome Support!

Oct 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Support from account team

Cons: Wish both HRIS and Payroll were integrated into the same portal

Overall: Namely has been an invaluable support tool for us in our HR function. We are a small startup without a lot of resources to put towards HR, so Namely helps us fill in the gaps. We use both their HRIS and Payroll systems and have had great experiences with both. The UI is great, but my favorite thing about being a Namely customer is the support and assistance that I receive from my benefits team. They have really been so helpful to us, and to me, personally, who does benefits administration as a second role at my company.

Excellent HR Software

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Namely for a few months now for payroll, on boarding and benefits. I love how simple and straightforward the software is to use. Whenever I need help, my account reps are always available to assist or point me in the right direction. I also love how easy and quick it is to run all kinds of reports. Highly recommend.

Transition from Zenefits to Namely, couldn't be happier!

Oct 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We transferred HRIS from Zenefits to Namely and we couldn't be happier. From the beginning, the implementation managers were concise, responsive and thorough in setting expectations, providing a clear roadmap and answering all questions. Our Account Manager has exceeded all expectations with his detailed knowledge of all of Namely's products, acute attention to detail, responsiveness and awesome personality.

Namely's product fits our company of 84 (we were 54 when we made the transition). Their on-boarding feature is so customizable and user friendly, we were able to consolidate our on-boarding process and automate a lot of moving pieces. We have launched performance reviews and employee engagement surveys using the performance tools and are big fans of the process and capabilities. Namely's performance tool has the capability of pulling established goals into each performance review which makes it extremely easy to track performance and goal attainment.

The reporting feature is awesome because we can go in and run any type of report we need to where as in Zenefits, not all of the data was readily available to run a self report, it was funneled through the account manager.

We use a variety of Namely's products but we are most impressed with the level of communication Namely provides. From our Account Manager to Namely's Product team, the communication is constant. It is obvious the internal communication within Namely is very positive and fluent - our Account Manager asks for feedback on features and it is clear the feedback is relayed to the Product and Eng teams.

Overall, we made the right decision to transition and are extremely happy with this service/product.

Human Resources Coordinator

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The User Friendly

Cons: Just building it, but that is with every HRIS system

Overall: Within the first day of being introduce to the Namely team that works close with GROUP PMX it has been nothing but a great experience for me. Our Consultants Hydee Kivowitz, Greg Autouri & Mallory Buscemi are always willing to guide us. GROUP PMX is currently a company of 50 employees, but Namely never makes us feel like we do not matter.
I find the whole HRIS system very user friendly. The Learning Center is so helpful. My favorite thing is the templates you can build. Onboarding never has to be old fashion again. "NO MORE PAPER"!!
So whether you are a big company or a small company you will be in the right hands with Namely.

Best HR software!

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use; easy to learn

Cons: doesn't have all of the advantages of other payroll systems

Overall: We have been using Namely since January 2016 and it has been a great experience. The employees love that it is easy to use, we are able to add some fun information in a social media way. And as the administrator, it is great to be able to add information for all employees to read in a social media format that are sure to get people's attention. Writing reports is also a breeze!

Recommendations to other buyers: when you bring a suggestion forward, Namely is very happy to accommodate and put into place.

Namely - The future of HRIS!

Oct 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The user interface, ease of use and customer support.

Cons: They are still working out the kinks on a few features, but I have no doubt they will resolve any issues in the near future.

Overall: I am extremely impressed with the ease of using the Namely HRIS. I have worked with several different HR systems over the years and they all have a very archaic user interface and typically do not integrate well with other systems. Namely HR/Payroll/Benefits are completely integrated and all have the same look and feel, so they are extremely easy to use.

The Namely support staff are also extremely responsive and knowledgable. Again, a nice change from the competition :-)

Recommendations to other buyers: Namely is a game changer!

Namely Review

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My experience with Namely is excellent. They are extremely responsive and always able to help me with any question I have. Their platform is easy for myself and my employees to use.

Namely is a Game Changer!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use! Our team loves it because it is so intuitive.

Cons: We just launched Namely recently, any pain points I have at this time are more from still learning how to use certain things in the platform (more of the management settings).

Overall: Our company just switched to Namely recently from another HRIS system and our team absolutely loves it. The platform makes it very easy to engage with your team and also keep and share information. The benefits team has been incredibly helpful with choosing affordable benefits that would be the right fit for our company.

Recommendations to other buyers: This is a great, easy to use platform. If you are needing something that will help engage your staff, this is it!

HR, Benefits & Payroll - one entry, all updated!

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The integration between payroll and HR.

Cons: It is still a young software and sometimes not as robust as it could be. But it's constantly being improved, so this isn't a huge problem.

Overall: The best thing about Namely is the integration between HR, Benefits and Payroll. I love how you can make a benefits change on an employee profile and the change feeds directly to the payroll profiles as well as to the insurance company to apply the changes there, eliminating mulitple entry of the same data.

Recommendations to other buyers: It comes with excellent support staff! :)

Review from another software company that uses Namely

Sep 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Love the software overall. Would love the tasks feature to have more functionality such as being able to create folders. We also love the performance feature but some aspects of review setup are not intuitive.

Namely = AMAZINGNESS

May 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To begin with, the customer experience are AMAZING (I'm lookin' at you Dominick Della Valle)!!! As a software company, we know it's not possible to get absolutely everything right the first time, but Namely wants to hear your voice, they want your input, and they WANT to be better. LOVE! Next, the payroll system has changed our lives. The ability to calculate payroll in real time, make changes, and recalculate, has significantly reduced the number of hours we spend on payroll. I'm so happy we found Namely, and I can't wait to see how much better this product continues to get!!

Yayyy Namely!

Apr 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Namely has changed on-boarding for our company completely. Not only does Namely make the on-boarding and paperwork process simple for both the new hire and HR seamless, but it also allows for all employees to get to know the new hire even before they start. Thanks Namely!!!

NAMELY IS GREAT!

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love how intuitive this tool is; definitely makes working with the software very simple! We also have a great account manager. Brett is always willing to go the extra mile to make our experience with Namely better.

I would love to see some integrations! If they integrated with Stock Admin tools the perfect picture would be complete! But other than that, NAMELY ROCKS!

Namely is Awesome!

Apr 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taulia Inc. implemented Namely back in October, and we have not looked back since! Namely has automated the way we operate in my department as well as a company. Its amazing to have a one stop shop for everything - for HR, employees, and managers! This has enhanced our on-boarding experience with paperless on-boarding and esignatures, and improved our performance review process. Reports on Namely are very easy to customize and pull. I especially love that the tool's easy to use interface! I have had a great experience working with Namely and the Namely team so far!

Great HR platform with full insight for the whole company

Mar 10, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This product allows for the full company to have a look into birthdays, new hires, etc while also allowing for pay, benefits and more to happen behind the scenes. Super easy to use on both the front and back end.

Time Saver!

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I work for a small technology firm and we recently implemented Namely for our payroll and HRIS system. We have been extremely impressed with the integration between these two portals and it has really helped us streamline a number of processes. The main page has a fun social feel to it which our employees have really enjoyed. I'm extremely satisfied with our decision to implement Namely!

Great Product!

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service you receive is impeccable. When you have an issue, you don't wait around for an answer, their answer turn around time is at max a day. you can tell everyone loves the company they work for because they are so dedicated to making your experience with Namely the best!
the whole system is very user friendly for all employees.
the one down fall I can think of is that sometimes when editing the user access it can get a little foggy. I have had to do this once in the last year and our representative at Namely helped me through the process.

So Far So Good...

Feb 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We just joined Namely in January of this year and so far have had a good experience. The team who helped us with start-up and the transition were EXCELLENT. We really like how user friendly the software is. The only con that we have is the timekeeping piece. We have to do a lot of work with reports outside of the software in order to update PTO and time worked in order to process our PTO. Other than that Namely is a perfect fit for our company.

After one year in, the service remains amazing. Keep it up Namely!

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checking in after a full year of using Namely and still extremely happy with their solution and service team. My account manager Jonathan Velez is simply put, AWESOME! It's obvious that others there are seeing the same level of satisfaction with Namely, but I can also vouch that after one year in, the service remains amazing. Keep it up Namely!

My favorite feature of Namely is easily the design and functionality. The "social-media...esque" feel of Namely makes it very easy to use, and our people (who are primarily Millennials) engage with it. We use several different applications on a daily basis, so having yet another tech tool for HR meant that we wanted to make it as friendly and accessible as possible for our team.

Companies spend so much on technology that never gets used, and Namely combats this perfectly with its smooth UI/UX. Finally, it's also very powerful, i.e., meaning that it doesn't lose functionality nor reporting capabilities due to it's ease of use. Namely to HR is akin to Tesla to Automotive!

Our company has grown substantially in the last year, and we wanted to set up a solid HRIS foundation to support future growth. Namely has allowed us to keep all HR data centralized and secure, while also automating our performance review cycle. Namely truly supports my role as an HR Department of ONE! So I might be pretty biased ;)

Namely Pros
Namely provides an easy-to-use platform for HRIS that increases engagement for users. They totally understand what I believe many people feel is frustrating about enterprise-level HRIS/HRM systems, and completely combat those aspects.

Namely balances the soft and beautiful UI with very robust and powerful reporting and functionality. If you need to run any report, you can customize to extreme levels of detail.
Namely integrates all tactical HR processes in one platform! They have a solid payroll bureau, benefits admin, and a performance management tool that allows features and benefits which are typically only found in stand-alone solutions.

Finally, Namely has insanely great customer service! A very Zappos-esque approach to service delivery, all the way from initial pre-sales to implementation, to daily use and maintenance.

Great System

Feb 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love everything about this system! it makes HR duties more manageable. time off is always calculated correctly including days taken and pending. it houses all employee information, start date, salary, goals, job description, etc.
one thing i wish there was, was an events calendar. Our company is very culture oriented and we have a lot of internal and external events. it would be nice to be able to keep track of all these events.