Performance Pro

4.5 / 5 90 reviews

Who Uses This Software?

Organizations across all industries that want to simplify performance management processes while increasing the ability to get valuable insights about their organizations.


Average Ratings

90 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,100.00/year/user
    See pricing details
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HR Performance Solutions
  • www.hrperformancesolutions.net
  • Founded 1989
  • United States

About This Software

Performance Pro is the leading employee performance management application for companies with 50 to 1,000 employees that want to implement performance management practices that are focused on regular coaching and alignment with company strategies. Performance Pro outperforms other applications because of its ability to deliver actionable insights that help companies manage both employee performance and compensation strategies - two areas of HR that must be managed together.


Features Checklist

  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures

Product Reviews

I never have problems with this software

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: It is very user friendly. It is easy to set up new employees in the system with their job descriptions as well.

Excellent Review Software

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Routing, formalization

Cons: Navigation at times can be confusing

Overall: For a small business, Performance Pro is a great tool. It allowed us to standardize our process and utilize an easy system for implementing a review system. It offers a routing tool, easy system set-up, easy to change factors and goals. Highly recommend for small businesses.

Recommendations to other buyers: highly recommend if you need format and standardization

Performance Pro

Nov 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: Not
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Extremely
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Pros: All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others.

Cons: None at this time.

Overall: Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed.

Solid Performance Review Package-customized to our needs

Aug 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The program is comprehensive but allows you to use only the feature you need. We did not want to use goals and other programs we looked at required them.

Overall: We converted from a sun setting product from another vendor. Import of employee data was easy and support was excellent.

Review from KEMBA Financial Credit Union

Aug 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use. The performance appraisal process is clean and easy to use. Performance management issues can also be addressed easily using their notes options, pre-made templates, or uploading documents into their system.

Cons: n/a

Overall: We have been with Performance Pro for quite a few years. Their client support team has always been friendly and quick to answer any questions. Over the years they have made enhancements to also fit our needs.

EXCELLENT customer service & very user friendly system!

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Working with HRN is always a pleasure. They are incredible helpful and quick to respond every time. We have really appreciated all of their assistance, especially now that we are doing appraisals on a semi-annual basis.

HR Pro Pro

Aug 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: The flexibility of the software is very good. Easy to fit into all positions and situations

Overall: The main issue for us it getting all the staff to use it to track progress and knowing who is using the system.

UT System Administration

Aug 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Our service representatives are knowledgeable and responsive. Jannine is great and we appreciate her service.

We are happy!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Comment Coaching and the spell check

Overall: The supervisors love the comment coaching suggestions. It helps the thought process and to expand the comments.

Recommendations to other buyers: The pricing is very reasonable for what you receive - many other systems are SO much more.

Benefits Manager

Jul 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We are definitely fans of Performance Pro. Last year we tried to utilize a different product, and very shortly after we changed back to Performance Pro. There are still some things I am learning to do in Performance Pro. However, I like that whenever I reach out for assistance to correct something that it is quickly fixed, and I am provided with directions on how to fix it in the future myself if I wish to.

Very Good Performance Management System

Jul 29, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Self-evaluations, location for notes.

Cons: Not easy to select Performance Factors and commentary quotes

Overall: Overall it is pretty good. I like the overall ease of use, and the automatic email notifications.

Recommendations to other buyers: None

Excellent Customer Service

Jul 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Overall use of this software is good. Easy to navigate.

Cons: . I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming.

Overall: Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions.

Recommendations to other buyers: If my con were enabled this would be awesome.

Software makes performance Reviews a tolerable task every year.

Jul 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease and consistency of entering actual goals and reporting on the accomplishment (or not) of those goals. The clarity it provides for the individual being evaluated. The inclusion of factors that fairly present the personal qualities needed in various senior management.

Cons: Nothing in particular. It can be a bit confusing to use at first, but with training and support it quickly becomes easy to use.

Overall: I have used Performance Pro for all my Senior Management Team as well as for admin support for 7 years and find it to be a constantly improving and convenient, easy to use, method to accomplish the often arduous task of giving annual performance reviews in a consistent and interactive manner. I also find that in the right cultural environment, the device eliminates squabbling and claims of unfair or special treatment of staff. I hear no complaints in the use of the software. Especially true when combined with Compease and good salary administration.

Recommendations to other buyers: It is adaptable to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When combined with good salary administration it eliminates the often acrimonious discussions about fairness and who gets what.

Performance Pro Rating

Jul 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: If I make a mistake it can be corrected.

Cons: None

Overall: Still learning the system. The customer service at Performance Pro has been very friendly and very helpful with any problems I have had. I really appreciate the team.

HR Performance Solutions Review

Jul 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is primarily user friendly and still helps me accomplish my goals.

Cons: What I liked least was that they didn't talk to each other, however, it looks like you are fixing that.

Overall: I started using the Compease and the Performance Pro products several years ago. I find the software easy to use but the most important aspect is the outstanding customer service. No matter how ridiculous my question, they are prompt in responding and provide immediate assistance. I have not talked with anyone there that has not

Recommendations to other buyers: Not that I can think of at the moment.

Performance Pro Review

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Very easy to use. Information up to date for industry.

Cons: When logging in, defaults to user name even though I cannot view my own file. Should just default to the first name on the menu.

Overall: We have been using this program since 2003 for annual evaluations, to document coaching sessions, track introductory progress (30, 60, 90 days), add notes and documents related to job performance, review job descriptions, develop new job descriptions, and generate reports.

Performance Pro Review

Jul 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: the vast list of factors and their descriptions

Cons: When changes need to be made. Since we only use it basically only a review time which is once per year, this infrequency causes a lapse in memory on how to move throughout the site.

Overall: The best customer service available. Each time I have an issue I call and get a quick response and most of the time someone will walk me through the steps to fix the problem. They never make you feel stupid, even when the fix is a simple one!

Good system with great customization options

Jul 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Intuitive for managers to use
Fully customisable
Very versatile

Cons: Could do with ability to write own reports

Overall: I have used this software for a number of years, with varying options enabled. It has served me well over the years.

Recommendations to other buyers: I would always advise anyone considering using any software to check that it meets their requirements thoroughly - I do not accept any liability for any advice offered - companies and individuals must form their own opinions on software suitability.

Performance Pro Review

Jul 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I have been using Performance Pro for awhile now and am very happy with it. When I call I always get a friendly representative that goes the extra mile.

Performance Pro

Jul 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Employees find that it is really simple to use.

Overall: We have been using this software for a few years and we really like the upgrade. This is easy for our employees to use. The reminder emails that we are able to set up make using this product efficient in our execution of getting reviews done on time.

Great Product

Jul 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Features and ease of use.

Cons: Learning curve was steep but that is expected with a function rich product.

Overall: I am an appraiser. Really like the goals section of the product and ability to evaluate on goals as well as performance.

Recommendations to other buyers: My main thought is that the product "works as advertised".

City of Newport

Jul 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I am not familiar with other online evaluation tools but I do find this software to be a valuable asset to us.

Performance Pro is great, and could be better

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I love the accommodations, but I am at times very confused on where to find or change the information I need to change. I would also love to see the look up feature enhanced where i can push right or left for the next employee or back one to the employee i was at before.

Happy with Performance Pro

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: They are very helpful and responsive when we contact them for help and are continuously enhancing or adding new features.

Overall: Performance Pro is a highly customizable system that fits our needs. Our employees enjoy the user friendly navigation and ease of use.

Performance Pro

Jul 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Would like to be able to have more customization. Creating goals compared to actual reviews. Also better format

Performance Pro Review

Jul 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is easy to use.

Cons: I think it is too dependent on subjective ratings and would like to see the ability to objectively determine scores.

Overall: We have used Performance Pro for several years and rely on it for our annual evaluations. It is easy to navigate.

Phenomenal Customer Service

Jul 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The software itself is second to the customer service that comes with it. Best features: competency library and descriptions of what differing skill levels in a particular competency looks like. The elimination of paper reviews is wonderful - but most performance management software does. Again, the biggest plus is the no-wait customer service. Rarely do I ask a question that cannot be answered by eh first person who answers the phone.

Cons: Graphically a bit tiresome. Also, inconsistencies within the system with regards to saving your work is not ideal. Video how-tos are not very good, nor do they cover many subjects.

Overall: Customer service combined with simplicity makes this program a winner for our company. We are able to customize the system so that it meets our needs well. Customer service is always knowledgeable, courteous and anxious to problem solve.

Recommendations to other buyers: For what we are getting, the cost is incredibly reasonable. We have a system that can be fully customized. It is growing and changing with us. Reporting features are not exciting, so it may not be enough for a large company looking to draw significant meaning from statistics. It's very helpful as a tool for managers to keep track over the year of performance, and for HR to insure that performance management processes are being followed by all.

Survey Performance Pro

Jul 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to move around in

Cons: no way to complete a 6 month review and receive a score and be able to have those comments show up on the annual review as well.

Overall: just started using, have not completed a review process yet. Easy to load information for goals and values.

Recommendations to other buyers: not at this time

Executive Vice President

Jul 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Accessibility and manageability. Great features. Good upgrades.

Cons: Small format when printing performance documents is horrible. Building forms is limited and still chunky. Would be nice to be able to attach documents (links) to actual performance forms instead of having to go to different area and find it. Routing process is still difficult. Having multiple appraisers is also difficult.

Overall: Overall very good program. Has a few enhancements needed to make it even better. Its a good solution for daily staff performance systems.

Recommendations to other buyers: Would be nice to have an incentive program with auto calculation built into the program, so that it is an all over performance program. Also would be nice to have Compease fully integrated into the system. If I found a system that could do that, it would be worth switching. Also need a CEO and/or executive carve out for a different type of performance appraisal.

Performance Pro Review

Jul 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Fairly easy to use, but setting up positions and factors does take some time to get used to.

Cons: Fairly easy to use, but setting up positions and factors does take some time to get used to. Reports section is also difficult to use and get what you want. For example, if I want to pull a report with all factors listed, it only produces a portion of the factors.

Overall: Overall experience with PP is good. I have been using this software for 9 years. If this can be integrated with Compease that would be even better.

Recommendations to other buyers: It would be nice to have templates or generic language that managers can utilize if they are at a loss for words.

Great Software!

Jul 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Performance Pro is a very user friendly, customizable program. Great support and help with installation/set up. Happy with purchase!

Performance Pro User Feedback

Jun 27, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The ease of signing for the end user.

Cons: Would prefer better format to create documents for signature and step 1, step 2 type instructions. When not in use, tend to forget the steps when creating documents for signature.

Overall: Performance Pro is a valuable tool to have when reducing paperwork and cost savings. This tool is easy, convenient and easy for the end user and signature.

Recommendations to other buyers: Need easy to follow steps.

I was asked to complete this survey after responding to email questions of the same...

Jun 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Really don't have anything to add. And requiring me to type at least 100 characters is frustrating to say the least.

Performance software

Jun 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of navigation

Cons: N/A

Overall: Overall a great experience. Ease of use. The ability to access from home or office. The design where the supervisor is not able to see the employee appraisal until after he or she has done their own. The ability to look back at previous appraisals. In conclusion, from all other software's on evaluations a excellent product.

Recommendations to other buyers: N/A

Performance Pro has added a whole new level of professionalism to our employee appraisal process.

Jun 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The fact that the evaluations are electronic and therefore can follow the employee through their career at our company was an important feature for us. We use the program for our 60-day, 90-day and annual performance evaluations, and to house other employee documents such as our Employee Recognition Profiles.

Cons: The program does not notify HR staff when the evaluation is complete and signed by all of the required staff, so it is a manual process to track completed evaluations in order to process performance pay increases.

Overall: As a company, we struggled a bit with finding a performance tracking system that worked well with our culture, size and values. Performance Pro has definitely raised the level of our employee appraisal process.

Product Feedback

Jun 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Always happy to speak to your prospective clients. I have recommended your product highly. Thanks!

Great product!

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: GO FCU has used this program for many years now and it has always been easy to use for the employee and the appraiser.

Performance Pro works!

Jun 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to understand and versatile enough to adapt to our company's unique needs.

Overall: Right from the start, the support has been fantastic. Any questions we had prior to implementation were quickly addressed. Since going live, the support has stayed top notch.

Extremely Please with Performance Pro and the excellent support offered

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It functionality. A lot of work has gone on at the back end to provide the end user ease of navigation. It is not complicated. Some of our managers are not internet savvy yet, they find the software very user friendly.

Cons: The fact that I cannot truly customise the system to operate within our appraisal cycle and make a global change or date set. So each appraisal has to be manually changed.

Overall: From the get go the programme was very easy to use. End users have also commented on its ease of navigation and functionality. The set up support was next to none that I've experienced. There was always someone will and able to assist.

We are now in our sixth year of use and the support at and start and now has not waivered. Should I need assistance it is immediate. I don't have to wait 24 hrs in fact within the hour of my request someone gets back to me. This is incredible. Thank you!

Recommendations to other buyers: There is not other advice. I find the programme and so do our managers extremely easy and makes the documentation very easy.

Great product!

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our organization has been using Performance Pro for around 10 years now and have not been disappointed thus far! The program is user-friendly and the representatives are extremely helpful and efficient. We look forward to working with Performance Pro in the coming years.

Performance Pro Evaluation

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I think the program is easy to navigate through and easy to use.

Overall: We have always had great customer service when we have needed to call the support department for help! Everyone is always very kind, patient, and helpful!

InFirst FCU

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I have had an excellent expereince. The staff is comfortable with using it on a daily basis. Our management team has really grown to use it more and more. it makes life easy.

Review-Hopewell Federal

Jun 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Everything is very stream lined and easy to navigate. I also like that we can customize the product to fit with our credit union culture and lingo.

Cons: I would like to be able to see a history on the employee data screen. So if someone changed positions in between an appraisal cycle we could see the change and track it better.

Overall: I have only used the product for about a year but find it very easy to use and fit the needs of our small credit union. The customer service has been top notch since the very beginning. There has never been a time that my question or issue has not been resolved.

Recommendations to other buyers: I was just wondering when the integration between Performance Pro and Compease will be complete.

APEX Analytix

Jun 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: The software is easy to use. Historical data is great to have. Setting up and making changes is easy, and support is very responsive.

Great Customer Service and Great Product!

Jun 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How user friendly it is for both the appraiser and the employee.

Cons: We haven't found anything yet!

Overall: This product is so user friendly that our HR Specialist was able to handle the entire implementation process without any assistance from IT staff. PerformancePro provided training for the administrators, appraisers and employees and was always available to answer any questions that came up during the process.

Recommendations to other buyers: The only reason we didn't give 5 stars in all areas is because we have not implemented all features yet.

Performance Pro

Jun 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I will get back to you on this.

Cons: I will get back to you on this

Overall: My only experience this far has been training. I am new to this however your staff is awesome (Adam is the bomb!)

Recommendations to other buyers: Appears user friendly and I am not very saavy.

Performance Pro Review

Jun 13, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the template forms that are available, such as the Verbal Warning template and the Achievement template. The Notes section is useful also to record meetings and coaching sessions with employees.

Cons: It's been a little difficult to utilize the system for performance appraisals if an employee has several managers/positions throughout the review period. We had a lot of organizational movement last review period and some employees had three plus managers who needed to submit review information.

Overall: I've used this system for almost two years and find it fairly user friendly, especially after the round of recent system updates/improvements. Our company will be migrating Compease to the online platform and we're excited for Performance Pro and Compease to "talk" to each other.

Ross Innovative Employment Solutions

Jun 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: history

Cons: not very user friendly when you use it once a year.

Overall: We use this tool for our annual evaluations only. I know if used more widely and consistently it would be worth the expense. We are satisfied with it by using it as an annual evaluation tool

Recommendations to other buyers: no

Very easy to use and great customer service.

Jun 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Integration of the program was seamless. No cons

Customer Service is Outstanding

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Anytime I have a question, there is always someone willing to help me. The online chat is handy and I find that the online "help" link is helpful as well.

Custom Forms

May 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Thank you for showing us a demo and teaching us how we can create custom forms for our company. Adam and Destiney were very helpful. Destiney answered all our questions and explained everything in detail.

Excellent

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use, easy to navigate, and the customer service team has been excellent.

5 Stars across the board. We are very happy with the software and the customer service we receive.

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whenever I have experienced a problem or needed help with something that I may have forgotten, the customer service department is very helpful in meeting our needs. I would not hesitate in recommending HR Performance Pro to other credit unions.

We have been using Performance Pro for a number of years and are very happy with it!

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy to use. It takes just a short amount of time to train our supervisors and, whenever I have a question, customer service is easily available to help me out!

it is user friendly

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: never had any issue using the program

User for 2.5 years

Jan 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The key to your product is available, responsive customer support.
Your customer support is excellent, hence this makes your product relatively easy to use, knowing that customer support is only a chat away.

Great Software and Customer Service

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the ease of the software. It has an immaculate layout and the customer service is superb!

Performance Pro is a great performance review product

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro has very flexible, customizable, reports that can be pulled on demand. Very little training is required for our supervisors to use the product; it's user-friendly. I like the performance and goal pieces; we currently only use the performance piece but I look to incorporate goals in the future. Anytime I've needed assistance customer service has been very helpful.

I have been very pleased with the Performance Pro product.

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The performance review process is much easier with an automated system. I like the fact that we have historical data that can be utilized. I would like to create custom reports. I have also been able to teach our board of directors how to use the product to review our CEO's performance

Great program for transitioning to an streamlined/on-line Performance Management System.

Sep 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro provided us a great opportunity to progress to an on-line format for our Performance Management System. It is user friendly and quite easy to work through for both employees and the appraisers. Plus the system allows for several facets to be tailored to the specific organization, so it has been able to be very flexible to our specific needs.

Great robust program with great customization features.

Jul 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used Performance Pro for 3 years now and love the prefilled helpful comments (which we can customize). We really appreciate the customization available that allows us to enter quite a bit of detail in the scoring categories. It's a tremendous help for managers--especially new managers.
The recent upgrade to the system got rid of some quirks, and enhanced other features.

I have introduced Performane Pro to two different businesses and love it.

Jun 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: information all in one place regarding the employees, employee user friendly, encourages conversation between employee and employer with the appraisals, versatile, and it allows the goals, employee handbook, and other important information to be accessible to the employees.

I like the ease in which I have employee information at my finger tips. I also like the consistency of the forms that are available as well as job descriptions that are available to use and edit to make it consistent with the goals of different types of businesses.

I do wish that pay, vacation, personal time, sick leave, and benefits were included with performance pro without having to buy another program. It would be nice to have it all inclusive in one program.

I also know that some things are available in the program, but they are sometimes difficult to find without going through each tab. That is very time consuming. Because I am now in a small office I am not in Performance Pro every day. So I do think some areas could be a little more user friendly.

Overall I do love Performance Pro.

Performance Pro User for 6 Months

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I joined a company that had no formal performance review process in place. Performance Pro was extremely easy to set up, easy to train users on, and has been a great addition to my organization.

Overall very good.

Apr 02, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - (1) Both goals and factors can be evaluated. (2) Employees are able to complete a self appraisal. (3) The majority of the appraisal process is very easy to navigate and complete. (4) Coaching comments are very helpful. (5) Love the e-signature feature. (6) Can customize the system to your needs.

Cons - (1) The "finish appraisal" process has too many steps and is confusing (mark ready, merge, route, complete). (2) When appraisers print an appraisal, prior to it being approved and complete, the employee's comments do not print on the appraisal. (3) After an appraisal has been routed and the approving party reviews the appraisal and marks it as "not approved", the appraiser can "complete" it, even though it was not approved.

Performance Pro

Apr 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best thing ever that could have come along to make my job easier and interesting.
We were told at our initial training with one of the Training Consultants that it is a learning process and would take a couple of performance appraisals to get the full hang of it. This was so true. Once we learned all the short cuts and the processes, it was so easy to train the managers and supervisors . Of course, like everythign else, there will be hickups along the way, but with a knowledgable support staff at the end of a phone line, these hickups are easily resolved.

The support staff delivers the highest level of service, they are dedicated to their clients, never fails to give a call back and will listen to the client's suggestions on how to make improvements that benefits all their clients.

Performance Pro Rating

Apr 01, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: It is easy to add a new employee and the rating of self and goals creation is fine. Our only problem with it is that we do semi-annual reviews and that can cause a lot of confusion and chaos with managers losing their goals, etc.

Over the years, however, we try to manage it with lots of communication to decrease any issues.

Performance Pro

Mar 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product. Really easy to use. Makes the overall appraisal process manageable for management and staff.

Very satisfied

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is very user friendly and implementation was quick and painless. We contacted customer support several times throughout the process and the representatives were knowledgeable and were able to resolve any issues we had timely. I would highly recommend this product.

5-Star overall review

Jan 07, 2015
5/5
Overall

Comments: we have enjoyed working with Performance Pro for the last 7 years and am very happy with the use and functionality of the product.

Overall service

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are completely pleased with the service and help desk assistance we receive.

Performance Pro

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro is a comprehensive review system that we customized for our particular business needs. We appreciate that it has the capability of reviewing both skill competencies and goals/objectives expected of our employees. It is highly customizable and the support and training are great. It is an easy to use system for administrators, appraisers and employees. It is an online file for all performance documents, forms, notes and review history. The library of jobs and job factors made it easy to customize for our needs. Customer Service is the best and people are available to assist you and very knowledgeable. I would highly recommend this product.

Product Evaluation

Jan 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Professional program, easy to use. Excellent product support team.

HRN Setup/ First Use

Dec 03, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The graphical interface is little lacking, there are to many boxes and boxes within boxes. The format is off and misaligned. The tool to setup factors and goals is not easy to figure out. The trainer we had was good giving overall company application but in practice didn't come across clear till i called HRN helpdesk (Jennifer Komarmi) was only one who knew what i was ask and helped so much!! Give her a raise!

Exceeded our Expectations

Dec 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Performance Pro has saved us hours of time administrating, monitoring and completing our performance evaluations. One of the best parts, is both management and employees have access to the data; less paperwork. The customer service has been extremely helpful, efficient and accessible. Much more professional than our prior system.

Refresh on using Performance Pro

Nov 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Captivating personality and very charming in helping me refresh
on using Performance Pro. It was about a year ago when I did use.
Jennifer was a good uplifter in leading me in the right direction.
Excellent.. customer skills. Aloha!

Performance Pro

Nov 25, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great system, pretty easy to utilize and the employees love it. Overall, we need to take the time to ensure the factors are related to each position and then follow through with goals. Customer Service is fantastic. Knowledgeable staff, fast service, walk throughs, call backs. Love it!!

Financial Plus review

Nov 24, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall, we are happy with the software. We was some confusion during the implementation stage, but we quickly got that resolved. I think individual training would have been more beneficial to us. The follow up service has been great and whenever I call, I get great service.

Question on HRN Performance Pro

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had a question on why the RFM email notification did not include the employee's name. Jen assisted me with this and corrected the template. :)

Performance Pro

Nov 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We purchased Performance Pro one year ago. From the initial contact, to set-up, to training, to customer support, it has been one of the smoothest transitions I have experienced. Our managers raved about how much they liked the product and the ease of use. That was very important to us as our management team needed to be on board with this new program and it was an easy sell!

Treasury Strategies Customization Content

Nov 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Jennifer was patient with me, and very thorough in her knowledge of this product.

She even went an extra mile and let me know that there was a typo in my PowerPoint.