Who Uses This Software?

Salon or Spa and Fitness/Gym owners. Chair or booth renter. We even offer salon suites (spas/gyms) a custom booking site and search page like we did for Sola Salon Studios.


Average Ratings

986 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Vagaro
  • www.vagaro.com
  • Founded 2009
  • United States

About This Software

Vagaro: online Personal Trainer Scheduling & Business Software that works: computers & mobile devices. Easy-to-use flexible scheduling complements memberships feature & inventory management. Most downloaded/reviewed Apple & Android app starts @ $25 with 1 Month Free Trial. Includes email marketing, customer retention reports, QuickBooks online integration, and text reminders. You also get added to the Vagaro Fitness Search Engine! Bonus: Book Appointments directly from Google, Yelp, and Facebook


Features Checklist

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Certification Tracking
  • Client Management
  • Commission Management
  • Exercise Library
  • Fitness Plan
  • Nutrition Program
  • Online Store
  • Wellness Plans

Product Reviews

I'm so mad that I didn't find Vagaro sooner!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It has EVERYTHING I need and want in a salon booking software at an unbeatable price. I'm so glad a friend recommended Vagaro to me.

Overall: it puts all of my business concerns into one place for me

Easiest and user friendly out of all I have tried

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the tracking of Reports. Super easy for the eyes, and easy for users. Seems other systems are so busy and distracting to the eye. This is so easy and to the point

Cons: Just a few bugs need to be worked out on the apple app. But as we go along, I notice when I have an update notice, that improvements are coming.

I really love this app. I wish the online booking was easier. I love marketing booker

Jun 14, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love how it texts my clients their appointments. That everything is stored in the cloud. I like the new way to check customers out.

Cons: The online booking is hard for clients. I also with there was automated emails like reviews and thank you's to the customers as well as email marketing that is automated.

Overall: It helps me run my business smoothly!

a blessing to my business and accountant

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: i can use it on my Mac, iPad and iPone.. records all purchases and running reports are so easy to use and keep track of clientele

Cons: doesn't have a bank transfer/direct deposit as a payment option in the check out.. its mainly based in america but it still works in Australia.

Overall: i like how the new updated version is user friendly, it keeps track of new clients, returning clients and current clients, it makes my tax time easier by having the reports there at a click of a button.

So well done

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: VERY easy to use. Very concise with ability to use on both desk top and any mobile devise with an updated browser. Extra functionality with notes and notifications to clients included in basic cost!

Overall: As a new business owner this app gave me simple ease of use with lots of functionality built into the system and the ability to send notifications and have interactions with my clients for a very affordable price. As my business grows, I'm looking forward to adding more features to a personalized website that is made available to me through this product with the help from their professionals.

Vagaro is very easy to use and has everything!

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I really like the way it tracks emails I send to clients. The custom website is a great bonus and we recently added the merchant services. It keeps track of everything!!

Cons: I do not like the credit card swiper attached to the computer. It doesn't capture all the information and flips the month and year on the credit card. We just use the iPad to check out clients.

Overall: We like that is keeps track of clients, reminds them of their appointment, email tracking, the website and many other things!

I am very happy with Vagaro

Jun 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: All of the features it has.
It has so much to offer.
I love the statements the most.
I like that they give you a discount for more people

Overall: It keeps track of my income for me and breaks it done but what the paid with.
Was kinda hard to learn but I'm getting there.
i switch from another system and they are very different so it is taken a little bit to get used to

Makes my life as an independent stylist so much easier!!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love that it sends out reminder texts to my clients and allows me to pick how often I went them to send. I also like that you can allow customers to book online.

Cons: I would like if it kept me logged in for a longer period of time. It takes awhile for it to log me back in everytime!

Overall: Ease of booking and confirming clients appointments!

Great Program

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy for customers to use love the reminders it is very professional Grade Program for a Great Price

Cons: The only thing I would change is somehow set the reminders to come from my number so customers are able to respond to the reminders.

Overall: it makes my scheduling very Simple

This scheduling system works best for me!!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the booking management! I love how i can update my working hours and services at my leisure, I love how I freeze online booking access at my leisure, and I really enjoy the itemized portions for my tax preparer-literally does all the work.

Cons: I am unable to select days for specific services only. I am expanding my services and need to balance my work schedule but I am not able to have services selected with "only available days".

I absolutely love this software system! If I could give it more stars I would!!

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Vagaro is so intuitive and the customer service is great. Its amazing what you get for your money with them!

Overall: Everything

Great program. Easy to use .Amazing costumer service

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Meets all of our salon needs. Costumer service is always very helpful and available .Very user friendly

Cons: The inability to customize costumer reminder notifications settings for each hair stylist/user .

I love it

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: the full integration with features of email marketing to credit card processing and using my camera to scan and ring up products.

Cons: in week view it would be nice to zoom out and in the month view it woul be nice to see the name of client on the days.

Overall: organizes my business

Great and Functional

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love that I have access to my schedule from any where I go and that I can edit it in a heart beat if needed

Overall: Immediate access to schedule at all times

No matter where I am...ALL applications are SO easy to use!(have not used Apple Watch app yet)

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Value, Visually pleasing, Scrolling is simple, Booking is a breeze, Clients LOVE the confirmation texts! Recently moved to a Salon Suite and when you are on the hook and responsible for EVERYthing, Vagaro makes it easy to maintain your schedule, keep track of Clients and communicate seamlessly. Translation: Vagaro increases your earning potential because it affords you the opportunity to concentrate on who's in your chair, not how they get there!
I LOOVE that! Cons: So far, not many 'Cons'. (Only been on a month)....THAT said, I'd like the option (on each client) to decide when to send the reminder Text and I'd love to personalize texts more. Also, I'd love to be able to disable the notification txt when I simply add time to their appointment. I fear that clients will grow tired of all the notifications or worse, be confused and call (which has already happened...)

I am looking forward to using Vagaro to its fullest. There are a lot of products to use

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is easily accessible I can retrieve service anywhere on my cell or computer and make appointments

Overall: Ease

I've used vagaro for 7 years and I love it

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love it. it has made running my salon as well as online booking a breeze. user and client friendly

Cons: not a lot of cons, i wish it sent survey and thank you messages immediately. Im sure that its coming soon

Easy to Use

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use. Easy to Set up, The flow is good and easy to understand. No real training involved in setting it up (as far as I noticed)

Cons: for retail, does not have a separate place for product size. I have to put it in the description. Don't like that if a customer is in the data base by another user, you have trouble putting them in your system. You can't have one customer with same email address as her husband for example. He gets his hair cut at XYZ salon and you give her facials. They both use the same email address - very confusing as far as Vagaro is concerned.

Overall: ease of use

Overall is a great software, have used for over 6 years.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The easiness, and features. This software as help to keep in track inventory, clients history and business performance.

Cons: There is not really a cons, but I would like for Vagaro to have one calendar for the whole staff with their names.

Overall: Better organization for my business

Ive been using Vagaro 6+ years now, and Iam very happy with the app I have referred my entire salon

Jun 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is user friendly and it so easy for new clients or old to book their appointment and it notifies themof their appointment

Cons: Only being able to cash out one client at a time. Password recovery for the client so they cant create more than one account.

easy to use and keeps everything in order

Jun 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: makes you look professional, I can use it everywhere at any time. Makes me look i work 24/7. i can book clients in 2 sec

Cons: cant do everything with my iphone. Not always I have my loptop and sometimes i need to send an email and cant do it w my cell

Overall: made me more organized

my clients love it so easy to use. i love it does it all, best bang for buck.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: it does pretty much everything you want. keeps vital data so you know what works and doesn't, keeps inventory, payroll and tips. easy to train staff and my clients. clients love the notifications it provides.

Cons: emails are limited to send out, does not allow you to sub-categorize your contacts be more efficient. example: i have massage, barber and color clients. would like to see if there was a way i can directly send those clients emails that are more concentrated to them.

Overall: easy to use, does everything from payroll to inventory and marketing.

I like having the ease of booking for the new receptionists and the sync to my personal phone

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: the automatic reminder texts to my clients, and the availability in real time to book from any phone, tablet or computer

Cons: I haven't had the opportunity to find anything wrong with the service except for the monthly fees. I do like the value though

Overall: ease of working with the software and automatic text and reminders

Easy to use

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: services easy to setup. I like how we can add pics and service pricing with gaps for service timings

The software is good but sometimes it doesn't work as smoothly as I would like it to.

May 30, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Its easy to use and very self explanatory which makes it easier to train new employees on how to use the software. The reports are very useful for the marketing and management team.

Cons: Sometimes customers don't get the notifications for their appointment or to confirm their appointment.
Sending individual emails to clients from here is also difficult. I still haven't figured it out actually, it only lets you do email promotions and it doesn't let you pick what clients you want to send it to. Given that we have loyal clients and walk-ins we would like to be able to select who we send certain promotions to, whether its a special for all clients that have been coming to us since we opened, or flash sale that is only new clients. That would be a great feature specially for the marketing team, it would make it a lot easier given that all the customer emails are already on the account.

Overall: I have a data base now for all my clients with their appointments, what services they've received from us, their contact info and so on. something else i forgot to mention in the cons section is that, theirs no section to input clients different social media account names for us to keep on fill for our marketing team. that is also something that would make their job a bit easier.

I've been using Vagaro for nearly 5 years. For the money, it's the best out there.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use. Keeps track of all my clients and their formulas, plus product purchases. Runs reports -- makes taxes so much easier. My clients love the email and text notifications.

Cons: I wish that some of the settings options were available on my iphone app. Some things, like adding and deleting employees, must be done from a computer.

Overall: Makes scheduling and tracking clients so much easier for my business. I'll never do paper books ever again!

straight forward and easy to use

May 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of booking clients and the reminders. I also enjoy the feature with promoting through e-mails.

Cons: I would like to edit the text msg that my clients receive. They have been cancelling through the vagaro text and not through the number I provide and I end up with no shows because I don't get the msg on time.

Hard to understand

May 25, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: That it will send reminder text/email to my clients before their appt. The cost is very efficient so that is a plus.

Cons: Difficult to understand/navigate. I don't have the option to set my calendar to repeat for a bi-weekly appt.

We love everything that Vagaro has to offer.

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the ease of the program, I can make changes quickly. I love how great it is to schedule clients from where ever we are. I am not tied down to the salon every single day.

Overall: Being able to schedule clients while I am away from the salon and even on vacation.

Its very simple to use my clients and staff love it. Is reliable and customer service is the best!

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to book clients from anywhere and any device. Text message reminders are reliable and very useful. Easy for clients to book and my staff new how to work the system the same day. Customer service is awesome! I get a live rep fast, they are very knowledgeable and have always answer any questions. Top notch software for the price! I highly recommend this software to anyone in the industry.

Cons: Payment processing - we are unable to process debit cards using the pin option. Therefore fees can be a little higher but still competitive.

Overall: Reliability knowing that the system accurate and dependable.

Excelente! Astounding!!!

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I have been using Vagaro for about 8 years and I have tried everything else and always go back to it. They have me for life!

Overall: everything plus how amazing support is

I am loving this for my small salon business and it was super easy to set up!

May 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love that you can easily enter your inventory, although it would have been easier if I could've just scanned the barcode to enter it. I like the custom colors. I like that you can build your own website from templates, although they are limited on selection. I like the marketing campaigns and that you are featured on the vagaro page of advertisers.

Cons: Too many services to choose from when selecting and setting up. I'm new to the software, but it's so much better than the one I was using.

Overall: Website, scheduling clients, inventory tracking, marketing

best booking app Ive used

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the confirmation texts are effective and easy because i do not have time to make confirmation calls

it has worked well for the price!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use. It is great and the exponential capabilities are fabulous! I cannot wait to expand my brand!

Absolutely the easiest program to use for my salon!!

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love that its easy to maneuver, I have several girls that have just figured it out without any help from me!

Cons: I wish that it would sync with my calendar so I always have my appointments and meetings with all of my things I need to do.

Overall: makes my life at my salon just easier, organized and no worries!! Thanks for making it so affordable, easy and very useful!!

Easy to use and my clients love it.

May 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The reminders sent to my clients. Today someone was very happy with the reminders and how easy they can respond to them. I like that I can tell that they have confirmed or not.

Cons: I am struggling with checkout when it comes to discounts. Not sure why but it doesn't let me enter on my tablet when in the processing of checking out.

Overall: The fact that clients don't have to contact me directly. They can get online and set up their own account and schedule their own appointment. Not many have used that feature but the ones that due are very helpful.

Everything i wanted for my salon booking at a fraction of the cost, so IN LOVE!

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This software works perfect for my salon, i love that we all can have it on our phones and its so simple to use! The only con i originally had was it not doing my checks and book keeping but now that it connects to quickbooks (which i already used) its everything i need!

Cons: Sometimes adding in services from your phone gets annoying but its so easy to do on the desktop. :)

Overall: It provides the booking needs i needed for my salon. We love having it on our phones and being able to do things on site including accepting payment!

great

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: great system! REALLY

Cons: the community share feature is trouble some at times. No customization allow on dropdown for reports.

Overall: 24 HOUR SCHEDULING

Excellent app for managing my salon

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the online booking feature! It really makes my life so much easier!! customers enjoy using it too!

Cons: The only thing I dislike it that the customer needs a password to book online. its difficult to remember a password for everything

Overall: The benefits are endless. I love that my customers can schedule at their own convenience and it makes it so much easier to not have to return a large amount of phone calls every day. Its like my own little built in receptionist

I have been using Vagaro since Jan 2017 and it has everything you need!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Clients can book online, or I can do it for them from my phone. Sends Confirmation notices and reminders to clients for me too!

Cons: While trying to set everything up, there is just so much to learn. I would love a local class that could go into details.

I have enjoyed the ease of being able to book my appointments no matter where I am.

May 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I can be at my children's sports events and still be able to book appointments. Always knowing what is on my schedule.

Cons: Its a little harder to move appointments on the same day without deleting the appointment and resubmitting it.

Overall: With the app being on my cell phone, I am able to have my schedule at my fingertips. No matter where I am I am able to help my clients get their appointments booked. It is so nice to never have to bother any of my co workers with scheduling appointments when I am out of town.
I also like that all the clients information is in one place. The ease of scheduling not having to ask for any information every time.
I Love the reminders that are sent out automatically for me. From the time I have started using this app, I have only had 3 no shows. Where normally I would have probably 3 a week. So this helps to increase revenue.

Quick and easy to use

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very easy to learn and keeps a great database on clients. I like how fast it is to set up appointments whether for a single or multiple services and that it automatically sends the clients reminders of their upcoming appointments and all I had to do was enter the appointment one time. Excellent product!!

Overall: Easy scheduling, Not having to text or call clients at the end of the busy day to remind them and confirm that they are going to show up for their appointments. It saves me a tremendous amount of time.

excellent customer service

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: i love the text message option for reminding my clients of their appointments. I also like the colors you can customize with your schedule.

Cons: It's hard to see the client's history of what I charged previously on my mobile device. Also it sometimes is hard to edit their appointment on my mobile device.

im starting my business an so far it has a lot of features that I love

May 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: that I can do multiple things from one site like inventory check cutomers in etc.

Cons: software malfunctions please fix like when I go to report from the comp it always prompts me back to the page to log in.

Great and very user friendly

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use. It is also very easy to teach to others. I like how it is set up and I use it daily.

Pleasant

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love having a real person to talk to rather than having to wait for a email response. There are more options than other ones Ive tired such as web page, over a 1000 free emails to use, more detailed client relations, more detailed page to find things, and grows with your company.

Cons: It would be cool to detail your colors. I hate orange.

Best

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything, Overall Quality, Ease of Use, Features & Functionality, Customer Support, Value for Money.

This method of booking appointments has made my life and work so much easier. Clients like it too!

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I LOVE the ability to manage my appointments from anywhere, anytime! It gives me the opportunity to schedule and reschedule, contact clients directly via phone, email or messaging. And the marketing emails have worked to fill slow weeks almost immediately!
Clients that use it love being able to book on the fly without having to talk to me personally. I like that too, in that I don't answer the phone while I'm working with a client. And it's especially nice that they only see the available appointments, not my entire book.

Cons: I don't like the cost of the service displayed on the reminder to the client. Because when they actually come in, it may be less or more depending on the situation. New clients may not show up when the price may appear too high, when they haven't experienced the services I offer.

Overall: Email marketing has been especially helpful in filling in empty appointments. And not having to carry around a cumbersome appointment book is great. Also, easier to book clients ahead a year out and avoid accidental double booking

Vagaro is the best thing that has happened to my business!

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love that it sends out reminders to my clients. This has significantly cut down the number of 'no shows' I have.

Overall: It cut down on my 'no show' appointments.

Vendor Response

by Vagaro on May 11, 2017

Thank you, Laura, for all the great feedback! The best news is that we've had a wait list feature for years! Check out the support forum here: https://support.vagaro.com/hc/en-us/articles/204347660-How-To-Use-The-Wait-List-Feature Also, feel free to contact support at any time with any questions!

Makes scheduling a breeze, reminders help reduce no show appts

May 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We like the reminders and email marketing a lot. Also, the ability to schedule recurring appts makes booking ahead all year very easy.

Cons: Very often the merge customers tab kicks me out and won't allow the feature at all. We have quite a few duplicate files in our system.

I couldn't have an effective business if I didn't have Vagaro. It is a necessity.

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that it texts appointment reminders and confirmation notifications to my clients. I was constantly having to call each client leading up to their appointment for confirmation. It was working, but I knew that something could be done much easier and efficiently. My clients constantly thank me for implementing a text reminder software. I also love that I can access my schedule from my desktop as well as my phone. Having 24/7 access helps to increase my income, and to respond to my clients much quicker. Worth every penny!

Cons: I would LOVE it if it had an option of adding a waiting list option available for the week, that way if a scheduled client cancels, it could immediately bring up a list of clients who are interested in filling the spot.

Overall: It takes a huge weight off of my shoulders knowing that my clients can confirm their appointments and reschedule without having to directly get in contact with me. It saves me so much more time, and it also helps to keep my day running smoothly. I also love the added safety features when I get notifications when my account is logged in on a different device. I can feel safe knowing that my client's personal info is secure. (Also, please add Spa/Salon to the industry category options. Thank you!)

I am not techie at all, and I was able to do this!!

May 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The easy way it is to customize your schedule and that it has a lot of services already set you for you.

Cons: I would like to be able to click and drag an appointment. From one day to another or just to change the time!

Vendor Response

by Vagaro on May 15, 2017

Hi Candice, Thank you so much for the generous review. You actually can click and drag appointments from a computer, phone or tablet. Please call our support line at 800.919.0157 Ext 2 and we will walk you through it.

Fun and easy

May 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Marketing and online presence is remarkable. I love that people can search for specific services and find you that way. For example "partial foil" could be used in the search engine and all the business in that area come up!

Overall: Easy of inventory tracking. Everything is in one place ; calendar/inventory/POS. Online booking is easy.

It easy to use! They are easy to get a hold of and are helpful and friendly to answer my question

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They have a recurring booking that is easy to figure out. I also like that I can find help when needed.

Cons: Can't link my clients to share packages. I also have to cancel one at a time if someone cancels for recurring appointments for classes.

works great easy to use

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: how easy it is to use to teach other how to use . I love the dashboard and how it has so many options to see what your using and selling most of.

Cons: no cash out at end of night no way to keep register on track. wish the color indicator were set so we could change them to how we want them to read

Vagaro has been a great addition to my business.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It sends email and text confirmations for us so we don't have to really do much when confirming clients. They love it and it makes us look super professional when being in such a competitive industry.

Cons: I don't like the fact that when customizing your services if you can't edit their already in putted services in order to make it say what you would like or if you create your own you can't add a stock imagine or at least i can't figure out how to. that is the only thing ive found to be a pain. If i want to add something in to our services and it's not there already in there already added stuff it's going to look weird.

Overall: I don't have to carry around a big scheduling book. It's all at the tip of my fingers on my device. It makes you look really professional.

I have tried two other online booking services and vagaro gives the most features and best price!

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Vagaro provides google search after entering your salon. I booth rent and booth rent can be hard to figure out advertising. If someone was to search the salon I work at on google, my vagaro booking shows up third on the google search engine. I get an average of one new client a week because of this service! I pay a fee for vagaro and get so many features. the online advertising, keeping client information, and online booking in one. I paid a little more for a different booking system with less features. Vagaro is the best!

user friendly, a few things could be better, but its still a good system to use for your business

Apr 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I'm new to this app, so far besides the customer contact importing, Vagaro allows me to do everything that i need to do for my business so far... just follow the instructions and you should be ok

Cons: I'm not to fun of the customer contact importing system... I don't save everyone last name that is saved in my phone... so have to manually enter their info, or try to call or text to get their last... just for their info to import it's just to much...

Overall: it pretty much allows me to do all that i need to do for my business.. i can see myself using this long term

Best Booking System

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User Friendly and lots of options necessary for running a business

Cons: Nothing so far

Overall: Vagaro is the best booking system I have used! Our business has been through several booking systems prior to using vagaro.

The best I've used yet!

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy online scheduling

Cons: Nothing so far

Overall: Best online booking service I've used for my business. I've tried several other programs and Vagaro is by far the best. Easy to navigate, clients LOVE the online booking and it makes my life so much easier!

Best Salon Software Available

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been in the beauty industry for 12 years now, and I have used nearly 10 different salon softwares in both administration roles and as a stylist. Vagaro is definitely at the top of my favorites list in terms of easy navigation, user friendliness, and available functions and reports. I would recommend Vargaro to salons that have 15 or less stylists, as we only have 7 at my salon now and that is what I've come to know works. Great work Vagaro Team!

Excellent Software!

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's organized, constantly updated, great customer service, sooooo many features

Cons: It has not been easy for me to get my hair pictures approved for the vagaro site

Overall: I have been a commissioned stylist for 12 years and I am new to the booth rental/sole proprietor world. I had no idea what I needed when I first went out on my own, I just knew that I need something to keep me organized. The last thing I wanted was to frustrate the clients who followed me. I did not want to lose clients because I couldn't keep their appointments straight or may lose an appointment ect. I am so happy I chose Vagaro! They have been AMAZING from the get go! Plus they have so many built in features that keeps me on track everyday. I also love how they continue to progress and upgrade. To anyone looking for a software, this is the one!!

Vagaro Review

Apr 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Accessibility from any device, anywhere.

Cons: Can not access client profile from calendar screen.

Overall: I have been using Vagaro for a few months. Previously used the same system for over 25 years prior to switching . So far I am very happy with the Vagaro system as I can access it from anywhere on any device. Not many features that I find difficult.

Wonderful Salon Software

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything is one program

Overall: The software has been amazing and easy to use. It does everything I need. The customer service is amazing as well.

Recommendations to other buyers: Highly recommend especially if you are starting your business

Software Usage

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am still learning but it seems to be pretty user friendly. I like the fact I can change my hours as needed

Loving Vagaro

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of using it.

Cons: the website and learning to set it up but that could just be me.

Overall: I am extremely impressed with the system. I have been using Mind Body for over a year and still don't feel confident using the software. I have been using Vagaro for only 5 days into my free trial and I absolutely love the ease of the system and I am confident using it.

Recommendations to other buyers: Please add more options to the web templets as far as pages.

A Whole New World

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to manage reservations from my mobile phone. Keeps me in the know from day to day.

Cons: Sometimes when I check out a customer a receipt with really small print prints out.

Overall: I used Vagaro for the first time on my first day of employment at Faust Salon and Spa. The salon was slammin', I was in a brand new work environment- and I'll admit, a little nervous. To my surprise, Vagaro ended up being super easy to use and I was a pro by the end of my shift. In addition to being user-friendly, Vagaro seems to be an asset to any stylist or salon owner. Looking forward to continuing to use this valuable tool to grow my business!

Recommendations to other buyers: Download the app, ASAP.

User Friendly

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of switching from stylist to stylist and making appointments.

Cons: It wants to notify the client with every single change.

Overall: I haven't had any glitches or mishaps on here. It's so easy to use! And the price is reasonable for all of the amazing features.

I am loving Vagaro!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started using Vagaro about a month and a half ago, ever since my clients have been telling me how much they love my new booking system. It is very easy for me to track client history and appointments. My clients love the ease of booking online and the reminders they get before their scheduled appointment. I will definitely be using Vagaro as my scheduling system from now on.

Love, Love, Love Vagaro!

Apr 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of setup, selling gift certificates from my website, the very fast customer service, the inventory tracking (not with StyleSeat), the automatic reminders from using my business name and not from Vagaro. (StyleSeat reminders said they came from StyleSeat) The reports , being able to directly print from Vagaro, being able to print receipts(couldn't with StyleSeat). And many more..

Cons: None so far

Overall: One week ago I had a client who always used StyleSeat Express Pay. I waited they never charged her. She emailed me that her card was not charged so then I had to manually ring her out. 2 days later I got an email from StyleSeat that they were not going to allow clients to use the Express Pay thru StyleSeat if they checked the option for opting out of receiving any and all notifications from StyleSeat. That and their VERY SLOW customer service and the many complaint s from clients that the online booking never works and freezes led me to look for another booking site. I kept getting adds for Vagaro on my Facebook and knew another salon that uses Vagaro. I decided to go for it and switched to VAGARO! So far, the best move I have made!
Pros: excellent customer service! (Answered my questions I had for setting up with Vagaro in less than an hour from the time I asked them). Keeps track of retail and back bar inventory (StyleSeat does not), allows to sell gift certificates from my own web page and intagate with YELP(StyleSeat doesn't).
Cons:. So far I have none

Recommendations to other buyers: I highly recommend Vagaro. If you already have a wonderful webcite, Vagaro is easy to install in it! You don't need to use their website generator. I highly recommend you try out Vagaro. You will not be sorry!

Love it, so easy

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: its so easy to use

Cons: having to pick out what card brand they used during checkout

Overall: Ive been using Vagaro for 4 years now and i love it. Its so easy and my clients love the reminders and the booking online

Recommendations to other buyers: i would like to store just tanning clients and im not sure how too ?

Best Customer Support

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is so nice to talk to a "real person". All of the agents I have talked to are so helpful and very professional. I would highly recommend.

Vagaro Is Amazing!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love Vagaro! I have an in home salon and its super easy for me to use for scheduling. I like that i can turn off the online booking and make sure my clients contact me personally to book. Each appointment is unique and i need that flexability. Vagaro makes it very easy for me.

What The Hair Bar Thinks

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was truly excited to have a salon software that allows my business to manage my services. I think it's a great software but may lack a little use friendliness. I also think there need to be more logos for hairstyles of different looks. The emails ad photos are a little dated. I recommend more contemporary look instead of traditional styles. As far as booking, it's great.

Vagaro for the Win

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The mobile app, control of access for other users, separate card readers for each user.

Cons: Managing gift cards.

Overall: I have tried numerous other programs, and so far Vagaro has outdone all of them. Easy to use, great customer service, affordable, and convenient. Very impressed with the ease of use for my customers most of all.

40 something making a change!

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: phone line support

Overall: I am a hair stylist, total creative type and in my late forties! This could be a recipe for disaster when changing salons. Vagro's system and the support that 've recieved from their phoneline support has made this transition wonderful. Thank you Vagro!

Best booking service

Apr 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used several booking softwares for my wellness center this is by far the easiest to use and best.

I love it!

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: Moving/rescheduling appointments can be kind of annoying sometimes if there are multiple services.

Overall: I opened my waxing parlour back in February. I have no employees yet, it's just me. This software has been so incredibly helpful for me. It saves me a ton of time by sending out text and email reminders, which cuts down on no shows by a lot. The price is great, and it's really easy to use!

Great cloud solution for salons!

Apr 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Vagaro touches base on all different system solutions you would expect from salon software and more. Great interface, great price.

Great so far!

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Vagaro for almost a month, so I am still exploring the app and the capabilities, but what I am loving most about it is the ease of the scheduling app, and that I have a virtual secretary to confirm my appointments for me! :)

Made my life easier!

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user friendly

Cons: None that I've encountered

Overall: I had a hard time getting away from "paper" scheduling. I was afraid of all the "what ifs"...ie; no control, loosing appts/info. These fears are gone...long gone. Vagaro is synced to all my devices (no more carrying around a paper book. I can also log on via Vagaro website...everything is always at my finger tips. I can't say enough about about Vagaro!! LOVE!

This is an amazing software

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's so user friendly, it works so well with our business.

Cons: I seriously would not change a thing!

Overall: We researched ALOT of software and when we found Vagaro and started using it, we fell in love! It is so easy to use and so spot on for our business.

Great outlet

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Thank you for making my life so much easier. Love all the functions and simplicity of scheduling and managing appointments.

Love this App!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: No problems! I really love this application. It is very easy to use and I'm able to update appointments very quickly and effortlessly. I no longer have problems with "No Shows" as my clients get reminders and usually call or text if they need to cancel/

very happy with Vagaro

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the simplicity

Cons: It does occasionally throw me off a page if I "move " a client or change from page to page

Overall: We are a small business with many services. We like the simplicity and color coding of the scheduling. The marketing is simple and very effective and the pictures are up to date. It is extremely easy to book a client from our Android or Iphone. The online booking seems to be much easier for clients than the system we had previous. We get a lot of online booking from new clients. The price affordable and fits my budget for a small business. Thank you Vagaro! Don't change a thing!

Recommendations to other buyers: I am very happy and tickled pink at how well this works. I have had many issues with other scheduling in the past. I don't need a lot of bells and whistles and this program works well for me.

Vagaro pro is amazing!

Apr 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Very user friendly! I wish you could access the same features from your phone as a desktop! Its still the best app ive used since being self-employed.

For work and life!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reminder texts for clients, ease of entering appointments.

Cons: How it books multiple separate appointments when you select multiple services for the same client.

Overall: I have been using this system for a couple years, and it makes scheduling incredibly easy. Have never had a problem with the app, and the functions are clear to use. I LOVE the automatic reminder system for my clients.

Recommendations to other buyers: No, overall I am happy with it.

Love Vargaro

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use and keep me and my clients from making mistakes on our schedules.

Cons: Nothing.

Overall: I have not had any missed appointments since I started using Vagaro. My clients love it and so do I.

Recommendations to other buyers: No.

I Love Vagaro

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy to use and the customer service is "fantastic"! They are always very patient and helpful and more than willing to walk me through any questions I have. Vagaro is definitely the way to go to keep yourself and your business organized!!

Vagaro has really come a long way!

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's very attractive and quite easy to use, once you get adapted from whatever you were using before. I had quite a bit of data to transfer over from my old platform and I found it quite quick and easy to sit down at my desktop and pump it all out in batches. I am excited to be able to share this with my clients!

Cons: I would love to be able to enter packages with multiple service types. Additionally, I would like the ability to enter a past checkout date for services and packages, for accurate reporting. When I switched over to this platform, I needed to enter all existing packages for continuity, but the reports reflect all packages being purchased on the date I entered them all. My packages are unlimited and run in time increments instead of quantity of services. So beginning and end dates are important.

I would also like to be able to customize payment types for more accurate reporting. I saw the instructions for creating a GC for the month of groupons, etc...but it would make so much more sense to be able to create my own payment types so I can segregate for reporting, as well as split them up more easily at checkout.

Overall: I had tried Vagaro years ago, and while they were awesome even back then, I chose another provider due to just a few features that streamlined my business. NOW, I've decided to come back because they've really stepped up their game (without raising prices)! There are a couple of tweaks I hope to see in the near future, but overall, this is a fantastic platform for the cost! Good job, guys!

Recommendations to other buyers: I use my tablet, phone and desktop for making changes and it seems to take some time to refresh so that the changes are visible across all 3 platforms. This is fine when I'm updating 1 appt at a time, but when I've entered multiple changes, it can be a bit confusing. It's not a huge deal but I nearly overlapped clients the other day.

enjoying Vagaro!

Apr 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the easiness of booking my appointments

Cons: how i can't do the some of the same things on my app that i can do on the computer

Overall: I am new to Vagaro, but so far i have really enjoyed the website. It is really easy to make appointments, set up how long my services will take etc.

Awesome Salon Booking System

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love using Vagaro! I switched from using Booker Salon Booking System and would HIGHLY recommend it for a hairstylist!! I will never go back!

couldn't operate as efficiently without it

Apr 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Vagaro has made my life so much easier. So simple to use and set up was a breeze for this "Not so tech savvy user"! I love how I can run reports to get most any information I need for evaluating my business. My customers also love its ease of setting thier own appointments.

Love Vagaro!

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I own my own salon studio and was looking for a great booking program. Vagaro is very easy to use. It works great for what I need. I love the online booking for my guests and the nice reminder of their appointment. It allows me to be off the phone and with your guests, doing what I love. I recommend this program to everyone.

Vagaro review

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience with Vagaro is great. It's very easy to use and convenient. There are a lot of tools you can learn using Vagaro to make your personal experience easier. I highly recommend this service to anyone who is involved with any kind of business.

Switched from Mindbody to Vagaro

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: You keep it affordable. You help us with social media with the published blogs. You make it easier for our clients to leave us reviews.

Cons: That I had to change the names of my services to match yours.

Overall: I am a solo praticioner and was using MindBody, but they kept rasing the prices. I started checking around and found Vagaro. They did everything Mindbody did and more for less. Extra bonus, easier to get clients to use this online booking feature.

Recommendations to other buyers: Love to have you make one especially for the new beauty studios popping up all over. We are all independent, but I think if there was a way that clients could book with all of us that would be great! I just tried to enter my industry down below. No Beauty Industry? Cosmetology? I would think that would be a big one for you since we all need online booking systems.

LOVE my Vagaro

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I just started using Vagaro. I am old school so this was very much out of my comfort zone this system is easy to navigate. I love it. I did look into others but for the money and what you get I recommend Vagaro 100%

best overall salon system

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love this salon system! i looked around for months to find something affordable & easy to use but most importantly a system i could use on my phone, iPad and computer. This is definitely the best!

Great experience 3 years and counting

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, availability, price

Cons: minor glitches occasionally. price list export could be improved for Mac.

Overall: Very excellent app/software for the small salon or independent contractor. I don't have a receptionist, and clients love that they can book online anytime or check their appointments. I also utilize an answering service when I am with clients, and can't get the phone, called Basetend. They are a remote receptionist service, and they are set up on my Vagaro account with the ability to view and add appointments to my schedule on Vagaro. It is awesome! Also Love Vagaro's email marketing set up. So easy to send updates to all our clients and let them know whats new at the salon. Overall excellent. I back up my client list, and my calendar just in case, but there have been two short times when Vagaro had technical difficulties for like an hour and then it was fine. Just think they should compensate when things like that happen, but for the low monthly price, it really is a good value. Otherwise a great addition to my business and lifestyle.

Recommendations to other buyers: Get it, it really helps and is so worth the price.

Outstanding system and great price

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: i love the fact that its simple and easy to use. I like everything

Cons: I dont like the updates

Overall: I have been using vagaro now for about 7 years and I love it!!! I can't live without it!!!
It has amazing features and the price it great! It breaks everything down for you and very user friendly.

simply super!

Mar 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Booking is easy/ Marketing is nice.

Cons: I wish there was more Marketing material and more professional templates. or I wih I could upload my own that I have created

Overall: Our clients as well as staff find that this software is super easy and a great addition to our salon environment. Clients love the text and email reminders. I love that I can use this software from anywhere.

Recommendations to other buyers: Its a bit challenging for clients to find us and book online.

Love! Love! Vagaro

Mar 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: very easy to us

Cons: saves me time!

Overall: it use to take me literally all Sunday morning to send out my conformation for the up coming week...then waiting all afternoon for a reply. Now it takes 15 minutes and I'm finished! Nothing more to do but enjoy my day!

Recommendations to other buyers: all salons should be using this program

Great software

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, great software, no problems, Love the layouts. MARKETING FEATURES ARE AMAZING! I AM GLAD I SWITCHED TO VAGARO!

Easy to set up and super affordable!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The calendar and online booking

Cons: When I was trying to set up my items, I kept having to change the order over and over because it wouldn't save.

Overall: I love Vagaro so far. It's made it so easy to start up my business and look professional. I have already used the customer support and they were super helpful! I will definitely be signing up after the free trial. I really appreciated being able to use it to get the feel before I opened the doors. :)

Recommendations to other buyers: Create a discount code button for when we run promotions to make it easier to check people out.

Fantastic system all the way around!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Vagaro has made my job so much easier, and also has been a huge convenience for my stylists and clients alike.

So convenient and easy to navigate

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: So convenient and easy to navigate, we enjoy having a part of our business platform and its really easy for anyone to use+++ user friendly

Love Vagaro!

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Has all the categories, easy to customize yours.

Cons: Needs a little extra time to learn how to use all the features, seems to be a little hard to figure it out all.

Overall: I have Vagary since I started my business, a friend of mine recommended me to use Vagaro to host my website and I'm telling you its been great for my business, I do get a lot compliments as its easy to navigate. I'm still learning how to use all the features that Vagaro has to offer because this is a very complete system and anybody in the beauty business can benefit from. I do recommend Vagaro the price is right and your business will show amazingly.

Recommendations to other buyers: Please make the EMAIL BUTTON BIGGER, for customers to easily find this feature, customers had bring to my attention that they can't find the email button and they have to call instead, a lot clients rather email saves them time and that to me is important as well.

The best scheduling software!!!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We compared many scheduling softwares and Vagaro has the best features especially for the cost. Just waiting for the texting and 1099 component to be added. Other than that, FLAWLESS!

Salon Savvy

Mar 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's efficient

Cons: The only thing is it can be slow sometimes while checking out customers.

Overall: It is a great software to keep track of all your clients, your business, and a things you need to do on a day to day basis.

Recommendations to other buyers: It's pretty great

Easy use, Great customer service

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to operate.

Cons: There isn't a tip calculator on the receipt.

Overall: I enjoy the website very much. I love how easy it is to use and how organized it keeps all my information, Client profiles, income, and inventory all in one place. I just started using the merchant services as well and I love that it is comparable to square and just as easy. Any time I have had difficulty the vagaro customer service team is always there to help and friendly. I feel vagaro is reasonably priced and worth every penny.

Recommendations to other buyers: If you need help with anything don't hesitate to call vagaro customer support. They are amazing.

Wonderful System

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the ease of use

Cons: n/a

Overall: Vagaro has been a wonderful tool for scheduling and service set up. It is very user friendly. It has made scheduling appointments and marketing my business very easy to manage

works great for my salon

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: i've been using the app for almost 6 months now, its great. My clients love the email and text reminders

Vagaro Value

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Scheduling and confirmation notifications. Inventory control. Sales use tax reporting.

Cons: We could use more variety of styles in templates for email promotions.

Overall: Vagaro salon/spa services are perfectly designed for busy stylists/studio owners. Tracking inventory and reordering retail products is easy. I love to use Vagaro's templates to design email promotions and my clients love getting their appointment confirmations and green receipts. Now that it's tax season, the monthly reports are a real lifesaver. Great value too!

Recommendations to other buyers: Perhaps it's an iPad compatibility issue, but designing email promos is tricky. Still, I manage. However, it would make life easier if Vagaro saved my design settings so that I don't have to reselect my preferences each time I produce a new promotion (font/color/layout).

best app for apps.

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Vagaro is the best appointment app i have ever used. :)
I would defiantly recommend. Customer Service is amazing.

Easy To Use

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy layout

Cons: that personal time is brown on my calendar.

Overall: everyone at my salon uses it. so when i went in to business for myself they told me it was the best software. i love it.

EXCELLENT AND EASY

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used Vagaro for over 4 years in my Hairdressing Salon. I love everything about it. I highly recommend this program to all Salon owners and operators.

Vagaro is Awesome!!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to work with the software

Cons: Not a thing

Overall: I been with Vagaro over eight years the system never failed me.....I recommend Vagaro to anyone who's looking for a stress-free appointment booking....Ease to use, great customer support, and definitely easy on my pockets...I love this Company 10 thumbs up!!!

Recommendations to other buyers: Vagaro is a great software....keep up the good work!!

LOVE LOVE LOVE!!

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to navigate!

Cons: Have not found anything that I dislike yet!

Overall: After trying 3 different booking systems, I am in Love with Vagaro!! It is so easy to use and my customers Love It!!

Awesome Software

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Vargaro is so user friendly that if I can't figure it out myself they have the easiest how to videos to learn from. This program does everything for you, tax season has never been so easy.

Vagaro keeps my taxes in line

Mar 13, 2017
5/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: I love tht I can print out my sales at the end of the year. I wish the inventory portion was a little more user friendly. But it works. I also wish that there was an option to check each stylist out thru cc without logging each individual stylist in.

Great appointment Program

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This has a been a great help for our tanning salon to eliminate no show appointments. The text message reminders as the best. Love It!!!

My small business loves Vagaro!

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Vagaro allows us to manage all of clients, inventory, sales and appointments with ease. I especially love the reporting and marketing tools.

Switched for the better

Mar 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use. set up was a breeze.

Overall: i was using another online dating site but i decided to switch and I have not been sorry since I made the switch. Vagaro offers so much more for the price and is cheaper than the site was currently on. My clients are still enjoying the ease of online booking.

Recommendations to other buyers: nothing i can think of at the moment

Changed the way I ran my business!

Mar 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy scheduling.
Reminders.
Website.
Emails.
Integration with QuickBooks
Service Menu

Cons: Sometimes I have issues booking someone else's clients that have already registered with Vagaro. Ex: A stylist needs me to take care of her client while she's on vacation, so I try to book her client with the email and number, but vagaro states there is already a user with that email.

Overall: I love Vagaro so much! From the simplicity to the feeling of having my own secretary, Vagaro makes running my business a piece of cake! My clients are always so impressed with the reminders, receipts, and easy online scheduling! I love the optuion of being able to send out monthly newsletters and birthday emails! Keep up the good work!!!!!

Great Value

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Rewards points, auto text, app reliability

Overall: I am able to track client and purchase information easily as well as using the online booking feature. I like the auto confirmations, the rewards tracking and client notes section. Very easy to use and a lot of options for the price. Perfect for hairstylists.

The best App for Salon Use!

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using Vagaro for my small business studio salon and its been the best for me. I always have my schedule with me on the go. No need to carry a scheduler anymore. Customer Service is always there when I need it. (I've only had to call them once) Its pretty self easy to use. Love everything about this app!

This is the best value in Spa/ Salon software on the Planet

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Set up was very easy. I set it up myself, website and email marketing campaigns included, in one day. Merchant account was approved immediately and I got a free reader in 3 days. Technical support is exceptional. The techs are friendly, and go above and beyond every time!

happy user for over 6 years

Mar 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use and functionality

Cons: Really wish that the developers would change the display so that I could get a bigger view of my calendar. I feel like the space could be reconfigured so that we can see more hours.

Overall: I have been a Vagaro user since I opened my salon over 6 years ago. It has been an invaluable tool for me and my business. My clients love being able to book online and I love being able to have my synched calendar with me wherever I go. I love the changes that their developers have made throughout the years. Thier tech team is always there when you need them. I haighly recommend Vagaro!

So Happy I Found Vagaro

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality