VoiceNet

by Interactive Softworks

VoiceNet is an award-winning contact center software suite with automated dialing modes, inbound call management, IVR, scripting, agent and supervisor tools, call recording, real-time reporting and more. As the industry's best value, VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.

  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Contact Management
  • Custom User Interface
  • Customizable Fields
  • Customizable Functionality
  • Customizable Reporting
  • Data Import/Export
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management
  • Legacy System Integration
  • Mobile Access
  • Multi-Currency
  • Multi-Language
  • Reporting
  • Software Development Kit
  • Supports Conference Calls

Available on the following platforms: Windows, Web Based
Support available: 24/7, Regular Business Hours, Online/Self Service

About Interactive Softworks

Year Founded: 2001
Location: Virginia - United States
Number of Customers: 50+
Industries Served: Financial Services, BPO, Teleservices, Collections, Consumer Goods, Healthcare, Insurance

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