Genesis FiveO
by Genesis Communications
Please call for a "live demonstration" from our computer to your computer. Genesis is a Web Hosted Predictive Dialing Call Center Solution, you can choose what modes you need, i.e. (Outbound, Inbound, Blended, and Preview). No operating software and no soft phone are downloaded on your computer, no local and long distance phone bills for outbound dialing. You have total control of the telemarketers from the Genesis Admin interface and your agents operate from their agent interface.
- Call Results
- Call Transfer
- Callback Scheduling
- Campaign Specific Caller ID
- Contact Management
- Custom User Interface
- Customizable Fields
- Customizable Functionality
- Customizable Reporting
- Data Import/Export
- FCC Compliance
- FTC Compliance
- Lead Capture
- Lead Management
- Mobile Access
- Multi-Currency
- Multi-Language
- Reporting
- Supports Conference Calls
Available on the following platforms: Windows, Web Based, Mac, Linux/Unix
Support available: Regular Business Hours
About Genesis Communications
Year Founded: 2006
Location: California - United States
Number of Customers: 350
Industries Served: Global
Annual Revenue: $2-10 Million
