User Reviews
Concept Enterprise Product Configurator by Configure One
USER REVIEWS - All reviews
Purchased Date: January 01, 2004
eMarketing Manager, Chatsworth Products, Inc.
December 21, 2010
close
Pros
The Concept Admin interface is intuitive and easy to use. Customer and Technical support is very responsive.
Cons
I recommend not customizing the application. It is a significant effort and investment to upgrade the application.
Overall
Configure One has been a great partner. I would recommend the Concept application to anyone looking for an online Product Configurator tool that they can manage internally.
Purchased Date: January 01, 2008
Director - Sales Operations, CPG international
December 21, 2010
close
Pros
Customer support is very good. Product functions very well and has helped us gain efficiencies previously unachievable. Accuracy of BOM's has helped reduced costs.
Cons
The only con is how you get your customers to perform the self service function, which really isn't a con for the system but something as a developer you need to consider. Taking the appropriate amount of time to completely define requirements up front will save you of any rework/redevelopment in the long run.
Overall
Concept is a great software that makes it very efficient to process our workload internally and provide our customers with a self service tool. We've been able to gain significant efficiencies in processing time and accuracy.
Purchased Date: N/A
Technical Communications, Smoke Guard, Inc.
December 21, 2010
close
Pros
Concept is a very stable system with almost no down time.
Once you learn to navigate the menus, it is easy to use.
The system is flexible enough to accomodate almost everything I have been able to think of doing with it.
Support is excellent when I need it; however, I am able to make most of my changes and additions on my own.
I am able to work on our application from anywhere I can access the internet, and at any time.
Users familiar with web-based ordering systems find it easy to use.
Development of fairly complex interfaces can be accomplished quickly.
Cons
The fact that it is a web-based application means that the interface requires some getting used to if you are accustomed to more intuitive, locally installed applications.
The flexibility of the system means that the options can be overwhelming at times (if you consider that a con).
Overall
definitely recommended
Purchased Date: March 01, 2009
Product Engineer, Armstrong
December 21, 2010
close
Pros
Web Based
Easy Implementation
Quick response to issues
SolidWorks Integration
Great customer service.
Extremely flexible in most programming areas
Cons
Sometimes programming interface is too basic for advanced programmers. Only a minor con because this also makes it easier for inexperienced programmers to use the software.
Some out of the box features do not support double byte characters.
No significant logging (notes) areas for changes to code.
Overall
I highly recommend this configuration software for it's flexibility and powerful integration tools. Configure One has an excellent support staff and they quickly resolve any issues I may have.
Purchased Date: December 01, 2002
E-Commerce Manager, Thomas & Betts
December 21, 2010
close
Pros
Uber functionality - does everything we need right out of the box. Flexible enough to support our extremely disparate product lines, each with a different go-to-market strategy
Cons
User interface needs a bit of polish
Overall
One of the few 3rd party products I've brought in over the years that continually reaffirms that we made the right choice. There past, current and future enhancements confirm that they are in touch with their customers needs and are capable of meeting and exceeding them.
