User Reviews

TeamHeadquarters Project Management by Entry Software


5.0

( 3 customer reviews )

USER REVIEWS - Sorted by Date


"We are very happy. Use is actually spreading in our company by word of mouth."
4.5
Version Info: 5.x
Purchased Date: October 01, 2007

CSSA, AvMed Health Plans
October 28, 2008
Charles Hibnick
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Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
5.0
Features
4.0
Customer Service
5.0

Pros

It strikes a terrific balance between project management, time tracking, and support ticket control.

The ticket information has proven to be extremely useful in internal and external audit support.

Cons

It is at its' best when you understand and live the underlying philosophy. Not all people are willing to make those social changes.

Overall

We are very happy. Use is actually spreading in our company by word of mouth.

"Highly recommend to any IT organization needing to bring order to the chaos of help desk incidents "
5.0
Version Info: 6.0
Purchased Date: January 01, 2006

CIO, Metro Health
October 23, 2008
William Lewkowski
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Extremely easy to use, intuitive, and brings together help desk and project management creating a single place to manage all of our resources and activities.

Cons

Would like additional report options.

Overall

Highly recommend to any IT organization needing to bring order to the chaos of help desk incidents, operations, and project management.

"Would highly recommend this company and their products."
5.0
Version Info: 6.1
Purchased Date: April 01, 2008

VP - Development, OTC Systems Limited
October 23, 2008
Paul Mitchell
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Product is more than we expected for the price they are selling it at. We looked at base camp first and there is no comparison!!
Not only does the Entry.com functionality far exceed basecamp's the support and staff anf Entry are really great to deal with.
We took advantage of the on-line training and had no problem getting up and running in production in a couple of days.

Cons

So far so good - when our internal network gets clunky so does the application - nothing they can do about it but it slows down based on our environment.

Overall

Would highly recommend this company and their products.

You will not find a better product for a small/medium business for the price they are offering - we looked for a long time and are glad we found them.

Keep up the good work!