User Reviews

Version Info: 4.0 R16
Purchased Date: September 01, 2010

Corporate Project Portfolio Manager, Parata Systems, LLC
November 02, 2011

Pros

Easy to implement - we set the system up and were in full production mode in just over two weeks.
Extremely easy to use - the new Outlook add-in which is part of the R16 release provides a very simple and easy-to-use interface for "Team Users". It simplifies updating project tasks and is so easy to do from within the Microsoft Outlook application on your desktop.
Easy access- The Outlook add-in, the iPhone app and the Android app provide easy access and greatly increase efficiencies for updating tasks and reporting time.
Rich functionality - the Gantt view in AtTask is very robust and very forgiving. It allows you to update the task from within the Gantt, change dates, move them around, reschedule, add successors and predecessors and update % complete to name a few. The dependency functionality associated with these is very handy when you have to reschedule a task and want the other tasks associated to move with it.

Cons

Support service - while we have not had many issues with the system and the ones we have had have not been very serious, the support has not been stellar. We are located on the east coast and a problem reported in the early AM on the east coast may not get any attention at all until late, late afternoon on the east coast.

Overall

This is an excellent PPM system for an organization that needs to capture time, costs and information related to project activities. It is very easy to set-up and rollout and provides great tools for reporting. I highly recommend this solution as Project Portfolio Management tool.