User Reviews

Q360: The Business Solution for Integrators by Solutions360

4.0

2 customer reviews

USER REVIEWS - All reviews

"Manager Administration"
4.0
Version Info: 7.01.049
Purchased Date: May 01, 2009

Manager Administration, Conpute
March 16, 2010
Carole McIlmoyle
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
4.0
Features
4.0
Customer Service
4.0

Pros

End to end solution allows data storage in one place
Lots of options for User Setup allows for flexibility
Grid layout with export capabilities is great
Document linking is a nice feature
Bank Reconciliation & RMA Processing happen as you expect they should which has increased productivity.
The ability to initiate a support call from within the software is a great feature.

Cons

Needs more standard reporting especially relating to Sales & Service
Linking between related programs is disjointed compared to our last system
In some cases there are too many steps required to complete processes. More user defined automation would be nice
We needed more customization than originally anticipated & we had to wait longer than promised for key changes

Overall

Overall we are very satisfied with the product & would recommend it. It has the ability to grow with us & we are hoping it will be our last ERP.

"Q360 Buyer's Review"
4.0
Version Info: 7.01.059
Purchased Date: May 01, 2009

President, Genesis Integration Inc.
March 10, 2010
Kelly McCarthy
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Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
5.0
Customer Service
4.0

Pros

Just about everything. Efficiency, cash management, real time ACCURATE data, document management, process control, etc., etc. This program really hit it out of the park for us. I am elated given the high failure rate of these types of implimentations. The fact is both the program and the people doing the consulting on it were equally responsible for the success of the project.

Cons

Quoting tool could be stronger.
Some functions could be more intuitive

Overall

Highly recommend it.