User Reviews
ProWorkflow by ProActive Software
USER REVIEWS - All reviews
Purchased Date: January 01, 2009
Project Manager, Curious Media
April 08, 2010
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Pros
ProWorkflow is super feature rich. It does all I could want and so much more. I've been managing my companies account for well over a year now, and I definitely still feel great about the product. We have added quite a few employees since starting to use the product and it hasn't slowed us down at all. Overall ProWorkflow is an awesome time management solution, and I don't think I could ask for much more in a single service.
Cons
Sometimes the vast array of features can make me feel a little lost. There are really prominent features that I don't use much if ever... There are probably easy ways to turn these off, but I just haven't felt like taking the time to figure all that out! Overall the pros far outweigh the cons.
Overall
I would recommend ProWorkflow for any small to medium sized business that doesn't want to waste their time trying to reinvent the wheel that ProWorkflow has so beautifully shaped and crafted. We went through a slew of other solutions before settling on ProWorkflow and I couldn't be happier.
> Vendor Responses
04/08/2010 by ProActive Software
Purchased Date: May 01, 2007
Agency Director, Spin Advertising & Design
April 08, 2010
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Pros
After looking at many online hosted solutions we chose this as it manages the Project/opportunity from the Quoting stage right to invoicing, it even dovetails nicely with our accounting software and has eliminated 90% of the need to duplicate data from a proposal / quote to the job in a management system to our accounting program. They have now a messaging system which means that we have ALL the relevant data and info in ONE place. The widget that sits on your desktop and tracks time is SOOO good and easy. Their customer service team is fast to respond to issues and seem genuine in wanting to solve things quickly. Run on any browser no need to find systems that have to run on differing platforms
Cons
Have found the odd we bug from time to time (but they did fix them up ASAP) There is still (but is happening apparently) no integration with a calendar which would make the scheduling of jobs easier for creative's and consultants to see and plan their day. Could have a more comprehensive CRM system...
Overall
The best management software at the time of looking and recently we embarked on a look top see if this was still the fact, an in my opinion it is. Love that it hosted (only once in three years did it not work...and that was in the night for us) as you get modification automatically. We didn't need to purchase expensive software (one quote we had for $4,000) and it would NOT meet our needs today.
> Vendor Responses
04/08/2010 by ProActive Software
Purchased Date: May 01, 2009
Operations Administrator, Warm My Home
April 07, 2010
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Pros
I'm using ProWorkFlow every day for just about a year. I absolutely love it, because it makes it so much more easier to book the jobs, to leave comments for all the users to read, I don't forget about the tasks I've got to do
Cons
We are working closely with developers, and most of issues if any so far have been resolved quickly
Overall
I'd advise you to try it and adjust it to the needs of your business as you go
Purchased Date: November 01, 2009
Project Manager, Trent Design
January 31, 2010
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Pros
As a long time Basecamp customer, we had been looking for the "next step" for several months but held off because of concerns that our users would struggle with a new system.
We came across ProWorkflow through a recommendation and signed up for a free trial (just like Basecamp). There was a lot more to it than we expected but the support was great, with useful training videos and REAL people on the phone!
It's a big leap ahead of Basecamp and in the few months we've been using ProWorkflow, we've been really impressed at the speed of development. A few of my team are also using the iPhone app (which is free, take note 37signals!!) and love it.
Support has continued to be terrific, the team have helped us with any questions and go far beyond what I would expect.
Cons
Coming from Basecamp, the interface is busier but with more features I suppose that is unavoidable. There are some occasions where 2-3 windows are used when 1 would do the job but I'm assured that this is being worked on and the developers haven't let us down so far.
Otherwise, it's hard to pick fault with!
Overall
A great example of online software done right, I can't see us ever moving to anything else!
> Vendor Responses
04/08/2010 by ProActive Software
