Who Uses This Software?

Advertising Agencies, Marketing Firms, Digital Agencies, PR Firms, Creative Agencies, In-House Creative Teams


Average Ratings

18 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $38.00/month/user
  • Pricing Details
    Pricing starts at $38 per user, per month for 10 minimum users.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Workamajig
  • www.workamajig.com/
  • Founded 2003
  • United States

About This Software

Workamajig began over 25 years ago as an operations and technology consulting firm to creative shops. But the available software just wasn't serving our clients needs. So we took our industry knowledge and firsthand experience and built our own fully integrated project management solution. And we've been evolving ever since to make Workamajig easier to use, more efficient and more valuable to our clients. Today, more than 3,000 firms ranging from 10 to 10,000 employees rely on Workamajig.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Workamajig, A Step in the Right DIrection

Mar 06, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Workamajig has changed how we run our business for the better in many ways. We are more efficient, we track everything, and we are able to communicate everything we do from department to department. We are a small company, but the system works well for us, and offers huge potential to grow as a company, a step in the right direction! Thank you to Workamajig and to the their amazing support team!

Great Tracking Software

Feb 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: In most cases it is very simple to figure out, so I would consider it very user friendly.

Cons: I cannot delete employees or contacts once they have left the company; that I can only inactivate them.

Overall: I am one of those individuals that know this software package can do more than I even know about, but get too involved in other projects to really understand and use everything it has to offer. It is fairly intuitive, but when I have problems a quick email to Marlene and she helps me resolve the problem very quickly.

Highly Recommend!

Feb 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use once you get used to it.

Cons: The deliverables not having review options, but that is being fixed

Overall: I was hesitant at first as it looked like a lot to take in and start using when our company implemented it. But with some excellent training we were using it and it was a lot easier to use than I first thought. I really see the benefits of it and glad our company decided to use it. Would definitely recommend it.

Recommendations to other buyers: I think it is great and can't think of any at the moment but enjoy using it more than I thought I would and glad our company implemented it.

Easy to use!

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use

Cons: nothing

Overall: The program is quick and easy to use. Which means I don't have to spend valuable time entering hours. As a freelancer, that means a lot.

Recommendations to other buyers: no

Epp's Worka review

Feb 24, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Seems fairly flexible and doesn't put up a lot of barriers to getting my daily work done. It's fairly intuitive and simple on common actions unlike some systems (Oracle... yuck).

Cons: Sometimes not responsive to action/inquiry requests. Will have to request multiple times to get the action/request/inquiry handled. I don't know if that is because of it being an internet-based platform or not.

Overall: Most of the functions in Workamajig are fairly intuitive. Some of the updates improve one thing and reduce the functionality of another. This is my first experience with an internet-based platform system. Sometimes I have to repeat actions several times to get it to work. Is this due to an internet platform? Overall Workamajig is a good product.
Customer Service can be very helpful sometimes, and very dismissive at other times.

Workamajig

Feb 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: We are most impressed with support. We have used Workamajig almost since their beginning and have been quite satisfied.

2017 Review

Feb 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to learn
Easy to make changes/corrections

Overall: I enjoy using Workamajig. I like that it's an all in one system. I like that the traffic, project management, AR, AP, time tracking and so one are all in one system and all work together. I also like how easy things can be adjusted. I like to tell new users, don't worry about making a mistake, there isn't anything you can do that we can't fix. Other systems that I have used are not that user friendly.

Recommendations to other buyers: I think it would be great to have continuing education webinars/training sessions that users could take to learn things that maybe we don't know it does.

Workamajig Review

Feb 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The estimate and job oepning system

Cons: The workflow/project schedule tool

Overall: I've utilized many project management systems throughout my career and I really enjoy Workamajig. Although there is a bit of a learning curve, the internal training really helped. I find that it is now quite a bit easier to use than some of the other project management systems I have worked on in the past. The timesheet entry, job opening, meeting/calendar and budget/estimate tools are what I use the most as a Sr. Account Executive. I find the project/workflow scheduling a bit hard and clunky to use, so I tend to just make schedules on my own. The unpredictability of project timeline changes also makes workflow/schedule a daunting task.

With that said, I overall really enjoy using workamajig and feel its very functional and easy to use.

Excellent product, needs technology update

Feb 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used Workamajig to help run and grow our agency for approximately ten years. I have to tell you that I love the product and credit it with helping us to grow and thrive. As an agency owner, it has really helped us. That said, I really feel like their technology needs an upgrade. The interface is built in Flash/Flex and it is very cumbersome and not mobile friendly. They have changes in the works, but that has been way too long in arriving. They also need a really good mobile app to help us manage and grow. I expect these upgrades to arrive. The people are really responsive and I would highly recommend the product.

Very intuitive and always helpful

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use - very intuitive. I like that there are continual upgrades

Cons: I don't really have anything here.

Overall: I can nearly always find a way to figure out what to do...whether it's through fumbling through or using the manual....but in those times I can't, customer service is always over the top helpful.

One of the Most Productive Project Management Softwares

Feb 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience with this software has been great. It is a true work horse. I have used it several different times during my career to manage and run Creative Studios. This software has enabled my project management staff to successfully support up to 350-500 active projects. Keep in mind that the software is only as good as the information that you put in it. It needs to be kept up to date on a daily basis. Workamajig does it all¿ everything that I needed to run the business and make smart decisions¿ project management, financials, reporting, time tracking, etc . The set-up, customization and training took some time, but it was definitely worth it!

Workamajig is Complex but Powerful

Jan 08, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We've been using Workamajig for over a year now, and with the recent release(s) of Platinum, it continues to get more and more user-friendly. If you don't have your company processes documented prior to signing up, it's probably a good idea to do that first. With the right information, you can inform Workamajig and enhance your production efficiency. It is VERY complex, but only to those who have to dig into the nuts and bolts of the software. Overall, we've been pleased with the software and will continue to use it.

Vendor Response

by Workamajig on January 24, 2017

Hi Brian, Thanks for the feedback on Workamajig Platinum. We're working hard to make Workamajig more user-friendly and appreciate hearing what works and what doesn't. - Esther Team Workamajig [: ]

Clunky but comprehensive

Dec 10, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Comments: We used Workamajig for a while. It's not a great fit for a small agency, though I could see it being useful for a shop that needed something really feature-rich¿it is certainly comprehensive. However, that comes with a lack of the flexibility that you see in web-based tools like Brightpod or Trello. It is not easy to get data out of it that you might need, and it tended to break or just be clunky to use.

Not the most user friendly or intuitive project management software

Dec 04, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We switched from base camp to workamajig, and it wasn't easy. We love the advanced features for billing and plugins with other billing software, but the software itself isn't great. It's constantly glitching and the previous version looked (and acted) like something straight out of the 90s. I have high hopes for the new version though!

Vendor Response

by Workamajig on January 30, 2017

Hi K, We've got high hopes for Workamajig Platinum as well! We're keeping all of the advanced features (and adding more) while improving the ease-of-use and interface. Let us know what you think. Esther Team Workamajig [: ]

Big and clunky

Nov 25, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Workamajig has all the tools you need to successfully manage client projects. The problem is that it's UX is not great and the design looks like it's from 2001. Luckily, they've rolled out a new update, Platinum, so at least they're moving in the right direction!

Incredibly Comprehensive

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We actually tested Workamajig at a former company I worked for. We ultimately didn't move forward with it because we found there were a lot of components we wouldn't use and couldn't justify the costs for those we could use. It's a great tool for large agencies who are looking for an incredibly comprehensive project management software with time tracking and accounting capabilities but we weren't ready for it yet.

Best Integrated Software for Advertising agencies

Jun 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having worked with the Workamajig software for over ten years, I have to say the integration between projects, work flow and accounting is seamless. The report options are countless and the continuity between screens makes it very easy to train new users. The Workamajig staff has a dedication to making the product better and better which can be seen in their updates to the software each month. In addition, their support when issues or questions arise is beyond question, polite, quick and with a depth of understanding of the software similar to what you would expect your own employees to have when speaking to your clients