Who Uses This Software?

RoboHead was developed specifically for Marketing and Creative. With all your information in one place, you know where things are, who's working on what, and what deadlines may be at risk.


Average Ratings

25 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Aquent
  • aquent.com
  • Founded 1986
  • United States

About This Software

Marketing + Creative. Finally. Specifically designed for marketing & creative and the type of high volume, fast-turn projects they manage every day. With real-time information, everyone (even clients) knows where things are & who's working on what. RoboHead manages projects from start to finish with customizable job request forms, resource management, mark-up, versioning, approvals, & killer reporting. It's web-based, easy to learn & use, and surprisingly affordable. 100% money back guarantee.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

This program has streamlines our workflow tremendously.

May 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It organizes our work and we know exactly what needs done to complete projects. If someone isn't doing their job, the program (or the program administrator) prods them for me and I don't have to keep bugging people.

So far RoboHead has been great!

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and keeps all jobs neat and organized. I like that you can add notes after a job has been started and also drop files if needed.

Cons: Once a job is submitted and approved you can't make any changes without contacting an administrator.

Marketing Traffic Manager

Mar 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Flexibility - you allow the user (administrator) to easily manipulate the system to suit our needs.

Cons: No connection between task predecessors and tasks displayed in My Work. Users don't look at the bigger picture, so if a job is running behind there is no way for them to know that unless they go into the project itself. Most users rely on My Work, and that doesn't always sync up with reality. Requires manual intervention by someone to always be manipulating the tasks.

Overall: In my role as administrator and marketing traffic manager, I have used Robohead in all its versions since 2011, while at two different companies. Robohead gives me the tools I need to do my job in overseeing all the department¿s projects, deadlines, resources, and tasks, from start to finish.
The basic construct of the project is very good. Functionality, we¿re able to categorize a job as a request or project, and to easily identify whether it¿s active or archived. All our projects are entered here, and all related files are attached to their projects. The library is a place where we store the most sought-after assets. I customize reports to suit the needs of our three weekly project meetings. Fortunately there is enough flexibility built into the filtering that we can always generate a meaningful report, or at least one that serves as a baseline, a starting point. To me, the key is defining your project fields such that you can sort, filter, and report out on the most important information you manager or associates would ever need.
One of the biggest selling points for us is the review process and its related functionality. It gave us the platform to reach out beyond our internal marketing group to other teams in the company or elsewhere, and to be able to capture everyone¿s input in one space. The notification process has gone a long way in making Robohead as functionally practical as it is. I think it might still be a little too complicated, but it¿s an effective communication and audit tool in the system.
No software is perfect, however we appreciate that the developers are continually working on Robohead. What would make the application incredible is dynamic scheduling of some typeWhen schedules get behind, it takes considerable task management on my part to ensure that due dates in everyone¿s My Work are updated and meaningful. Also, I¿d like to see one function return¿actual versus projected task due dates.

Recommendations to other buyers: The review markup itself is very touchy when you zoom in. It's almost impossible to use in that state, and that would be a nice feature to have. Also doesn't allow access to company google docs in reviews.

Best Project Management Tool Out There for Creative and Marketing Teams!

Feb 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: ease of use, reporting

Overall: I've been using Robohead for over 10 years now. During that time, we've looked at other PM platforms just to make sure we were keeping up with the times but no other option has ever compared to Robohead's ease of use, functionality, intuitive interface, and customer support team. The tool is really easy to use, even for new associates. Any program like this takes some getting used to but the learning curve on using Robohead is really short. On a daily basis we have over 200 projects in Robohead, so needless to say we need a tool like this to keep everything on-track. Robohead is the tool that keeps us organized and productive. We never have issues with the program itself and when ever questions arise, the customer support team at Robohead is super knowledgeable and very responsive. If you're looking for a PM tool for your Creative or Marketing team, Robohead is your best bet!

Robohead has been wonderful

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Robohead has been wonderful thus far and I can't say enough good things about their customer service team!

User Friendly with Great Customer Service

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You can organize your projects in the way that suits you best.

Overall: The Robohead team is what made my experience excellent! Our training specialist went above and beyond to ensure that I was prepared to use the system to it's fullest potential. I appreciate this functional and easy-to-use system that will make my day to day tasks more efficient.

Great product

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are very please with the functionality of Robohead. It's very easy to use and the support from the Robohead team is great.

Great for a Marketing and Communications Team

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of setup, ease of training and ability to customize to your unique needs

Cons: Would like a few more enhancements and communications about upcoming enhancements in the pipeline

Overall: Our team has used Robohead for over 5 years and we are expanding it to multiple teams. Its easy to implement and very flexible to set it up for the needs of your unique processes. Its the right blend of easy to train and use - yet has enough depth to manage a team and multiple projects at once. Reports give you visibility to your work and options to measure it. It's pricing plan is affordable. My biggest kudos go to my account manager - who is always responsive to my needs and the support team who respond immediately. I would recommend this software to anyone that needs to turn chaos into organization.

Recommendations to other buyers: Perfect for a small to large team, really gets the job done with great visibility to all the team

Robohead Feedback

Feb 13, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to keep track of projects and also use for tasks and time management. I like that webcasts are offered.

Cons: Lots of errors, review process doesn't quite suit our needs.

Overall: While Robohead has a lot of great features, we run into quite a few issues with it and as admin for our department, I have to answer and/or explain a lot of these issues and deal with complaints. Not a great experience.

Project management is difficult. Don¿t let anyone tell you differently.

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use, all-inclusive features

Cons: Almost too many features! Would like to see @mentions in reviews.

Overall: In the best of times, project management requires tracking down absent deliverables, analyzing data to predict when things will be done, and communicating information to stakeholders so they don¿t make your life miserable with aggressive update requests.

RoboHead helps you multitask like a pro -- even if you aren't one. The Gantt chart view has had a relatively long run as a project management tool, but RoboHead makes utilizing it a breeze. To illustrate project completion dates, progress, and milestones, as well as dependencies, RoboHead's better equipped for managing at a zoomed-out, project level.

I could go on, but I'm an unpaid spokesperson (hint: send a Starbucks giftcard my way).

Great Customer Service Experience

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I recently had an issue assigning projects to a campaign from the Dashboard screen. I emailed support, they acknowledged the issue and had it fixed within a short time. I was very satisfied with the level of support and communication I received from the RH support team. Keep up the good work!

Great design and print project management system

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We upgraded last year to the newest version of this software and the ease of training has been seamless and all of our staff likes this product very much!

RoboHead Review

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use for communication. Easy to train new users on. Works well to send review areas, and communicate timelines. Strong reporting capabilities.

Cons: Would like to have better support for Power point presentations, out of office scheduling.

Overall: Customer service is great! We use Robohead for around 50 projects in any given time frame and it helps up stay coordinated, on time, and up to date with our progress, communication, and scheduling!

Keeps me on track, eliminates email madness

Feb 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Ease, flexibility of use
Love the review mode - make revisions and the vendor is alerted
Can share reviews across the team without forwarding attachments
Eliminates need for email attachments and finding most recent version
Love the library where even very large final files can be uploaded and shared

Cons: I've had some issues with functionality (not saving the content of a project summary) but believe it to be browser-related vs. Robohead platform

Overall: As a marcom manager, I work with various vendors to accomplish our project work. Before Robohead it was a constant email search to find the latest version attachment or refresh my memory on project status. Robohead is easy and flexible - you can develop a highly detailed campaign brief or simply open a project and associate tasks, receiving an email reminder at due date.

When you're juggling numerous projects and priorities, it's great to have a one-stop destination to refresh on project status and do easy on-line reviews of work in progress. My designers won't start work on a project without a Robohead entry!

I've used Basecamp - which is a great solution, but Robohead is so easy and accessible and a bargain for the price.

Project Management and More

Feb 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Reporting capabilities
Review functionality
Having notes snyc with emails

Cons: Customizing Task schedules (adding or removing Tasks and inefficiencies)
Having no way to assign delegates for team members during absences

Overall: Robohead not only acts as a solid project management tool, but the benefits of reporting has been instrumental in supporting the need for justifying new staff in addition to demonstrating work volume by department teams and team members. When all embrace the system, it allows for consistent workflow that keeps project moving smoothly. While no system replaces communication, Robohead provides functionality that allows for collaboration, documentation, approvals, archive retrieval, searching and other processes instrumental in a successful workflow. When issues occur, the support team is prompt to respond and speaks in easy-to-understand language to resolve the issue.

Recommendations to other buyers: Having all team members working to embrace the system is essential. Producing user best practices to fit actual working processes aid in overcoming Task transitionary (when a project Task changes from one team member to another) gaps that can occur

Great support and software

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Our company has been utilizing the Robohead software for many years now. The latest version released a little over a year ago is awesome. With having to deal with over 3800 job request a year, it sure has made life easy.

Love RoboHead

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: House everything for the project (files, timelines, notes) in one spot.

Cons: None

Overall: It houses all of my project materials in one spot. Easy, intuitive software, excellent. Manages all of my projects with ease!

Recommendations to other buyers: Try it, you'll love it!

Easy to use and easy UI for internal customers as well!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I have implemented RoboHead in two organizations, the first of which took place nearly 12 years ago. The functionality was useful to the entire marketing department and the UI was intuitive, even 12 years ago. Since then, enhancements have only made the work of managing a project easier and added to operational efficiencies. I highly recommend it and hope to continue using RoboHead throughout my career.

RoboHead Review

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: ease of use, organization

Cons: it can be buggy and would like to see features enhanced

Overall: Overall, we like using RoboHead. Their customer support is very responsive as well as their training and support staff. The product overall has been very helpful in organizing our department's workflow. The software can be buggy at times and there are a few features we would like added (like the ability to copy tasks), but I would recommend it. Their online help page is better than most companies ten times their size. If they enhanced their feature set a bit more, we would be strong promoters.

Robohead is a great tool

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use and the customization is great.

Cons: Can be slow when updating projects.

Overall: Robohead started as simply a tool used for scheduling my engineers and has quickly evolved to be used by all parts of the company. They have great support and are constantly trying to improve it.

RoboHead Saved Us!

Feb 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We were loosing our online workflow, as it was being fazed out, and had to come up with something to take its place fast. We chose RoboHead to provide the solution. We found that RoboHead not only met our needs, but that the customizable Request and Project forms, Task Schedules, Time Lines, and robust Report options provided us with a far superior workflow system than we had before.

The support staff is always timely with responses to my emails for help. Without exception, they are always friendly and very knowledgeable about their product. The online help page is an excellent resource and they have an informative webinar that goes over different RoboHead features or processes each month.

I would recommend RoboHead without hesitation.

Great Project Management System and Form Tool

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Robust tool for form building and online project management

Cons: Some features for the form building that would enhance the user experience would be ability to make multi page forms, put form field side-by-side instead of just below each other, and ability to modify multiple projects.

Overall: We've been using Robohead for over 10 years now for project management and the customizable form tool. Their products have evolved over time and are a great resource for teams and businesses trying to track projects, accept project requests, and manage time in an effective manner. The customer support is also great - they are very quick to respond and always have the answer.

Robohead Use for Design and Communications

Jan 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Communication and document storage within the software.

Cons: Needs better sorting options.

Overall: The latest version of Robohead is far more user friendly and versatile than the older version.
Project areas are easier to navigate and the communication functions within projects are extremely efficient. You can manage your project totally within the software.

Excellent tool for project management. Able to track Campaigns, Projects & Tasks. Robust reporting.

Jan 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Ease of use. Project Request System that flows requests into projects. Robust tracking and reporting. Soft proofing capabilities. Expense tracking and much more. Collaborative functions. Permission based.
Cons:
No invoicing function.