Who Uses This Software?

The flexibility of Podio means it's used by everyone from startups to companies with thousands of users.


Average Ratings

96 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Podio
  • www.podio.com
  • Founded 2009
  • Denmark

About This Software

Citrix Podio is the new way to organize, communicate and get work done. More than 500,000 organizations use Podio to run projects and company departments. This includes everyone from small growing companies using Podio to run their entire businesses to innovative teams in enterprises. Podio speeds communication and provides the transparency and accountability needed for efficient teamwork, by enabling people to organize and track work in one easy-to-use place.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Podio. Great Tool That Not Enough People Know About

Feb 03, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use
Price (free option is great)
Very customisable

Cons: Would love the ability to print pdf reports instead of just exporting Excel files

Overall: At our local Red Cross we needed a simple way to keep track of volunteer info and first aid training participants. It used to be a very manual process and being a small branch I couldn't convince admin to spring for an expensive CRM.

My search landed me on the Podio website and I gave it a try. What an amazing tool it proved to be. It took a few weeks to get the hang of it (mainly because I had no previous experience with CRMs) but it has now become a central part of operations. We now can't imagine life without it.

Now that we have it set up just the way we want it we can now easily figure out how many volunteers have been trained in not just First Aid but all of the other courses we offer.

We have an easy way to check the number of events each volunteer has attended over any given period.

Using webforms we have a really simple way for clients to requests First Aid volunteers at their events which automatically notifies the people we've specified so following up is now much easier.

It has an iPhone app so even on the go staff always have access to data as long as there is an internet connection.

I could go on and on but I think I would say my favourite feature is the customizability. It doesn't do everything (nothing does) but even with a free account you can get so much done it's simply mind blowing. Looking forward to the improvements (which have been never ending since we signed up).

I now use it at my job to keep track of staff info and again it has become an invaluable tool significantly speeding up my workflow.

Workhorse of a CRM

Jan 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: While Podio and the setup process involved can be very daunting at first, Podio is an absolute workhorse! It is by far the best CRM we have tried as a company that meet our needs and is intuitive in its nature. From the tasks to the apps to auto workflows and everything in between, it's truly a useful tool.

A necessary add-on for podio

Jan 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flexible, great user community, grows with you.

Cons: Takes getting used to the way it works but once you learn you can set up sophistication systems.

Overall: Podio is great, but for really automating your processes, Globiflow is a necessity. I use it for daily reports, mail merges, communications with constituents and project tracking.

Podio - good for the money!

Dec 23, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Versatility
Export capability
Price point

Cons: Ease of use

Overall: I enjoy the versatility and price point of podio. We use it for so many diverse things. I appreciate that I can export many of the things to spreadsheets where we can analyze them.

Database you'd expect to pay more for

Dec 16, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: flexibility to cater to your own business.

Cons: aesthetics could use some work.

Overall: This app is great for its intended use. It's full featured even if you are just looking to use the product for free. Having a full featured database in the cloud is amazing and keeps everyone on the same page as well as the same "project".

While it's not the easiest program to use, there are very many helpful articles as well as a support team that is more than happy to help.

The aesthetics could use a bit of a makeover, but that's just a personal opinion. Otherwise, the app has done our business wonders for our productivity.

Transformative Software

Nov 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Flexibility. Ease of use.

Cons: Check the pricing model, but even that has been great for my clients who are registered charities.

Overall: Podio has enabled me to completely change the way several companies share specific tasks. What's exciting? Two things. First - get rid of those awful little spreadsheets and put the data where the team can all access it concurrently. Second - wrap around it a neat package of task management, status updates, messaging, voting, and chat. And more. Voila. We have an internet for collaboration that converts office comma from the old "Outlook model" to the new, more open, "Facebook model".
The way in which users (permitted users) can edit the system while it is in use - could not be easier. I have been astonished to see non-IT professionals take up serious development and love it.
There's much more to say. Let's just say there is hidden depth. It looks so simple and it is, but one is always finding new gems that offer flexibility- such as webforms, or embedded JavaScript options! I think I could build a career in the Podio platform.

Lot's of capabilities, great management software.

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: Vast features and capabilities (calendar, timesheets, etc.), could organize tasks for each client that needed to be addressed.

Overall: Podio was a very helpful in office management, as it included a lot of different features that helped on various levels of organization. On the social media end, we were able to track what we published using Podio's calendar, and assign certain posts, graphics, and other tasks to specific employees. Tasks that were completed were easily recorded in employee timesheets, and it was easy to give feedback and comment on work posted by others.

Great for Creative Teams

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Podio allows us to organize our many creative projects (videos/graphics) - Fully customizable so our Graphics team can create forms for me to submit graphics. Great for giving advice on our creative projects (and not filling up email inboxes!)

Good product but can be better

Nov 14, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Feature packed.
Customisable.
Ability to link with the 3rd party tools.

Cons: Messy/cluttered interface/UX.
Occasionally buggy.
Difficult to understand for new users.

Overall: Podio is a good enough organisation and collaboration platform that we use on a daily basis at our company. It's very feature packed and is quite customisable. My major issues with it though is that the UX is a bit too cluttered and messy and there are one or two occasional bugs. It can also be a bit difficult for new users to understand. This hasn't kept us from using it for the past couple of years though and it's ability to hook up with other tools (like TimeCamp in our case) is also a great bonus.

Recommendations to other buyers: Clean up the interface. Make it more minimalistic and simple and I think that will do it a world of good.

Awesome for Small Businesses with A Little CRM Know How and A Small Budget

Nov 12, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Inexpensive, some what easier to use, kinda sorta easy to build out, lots of videos out there.

Cons: Reports suck and you need globiflow for it to be worth anything. Also there is no way to manage the page layouts to make it easier for the user to navigate. Collapsable sections would be nice.

Overall: This is the CRM I am using now. There are some minor concessions I have had to make (namely the reports suck) but for the price I can't complain. However, I am under the old system so my pricing is a bit lower than what is available now.

Recommendations to other buyers: Make sure you budget for Globiflow.

Podio Helped Me Restructure A 30 Year Old Buisness

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Our family buisness for the past 30 years was very hands on and custom. My mother and grandmother never tried anything new and they said our business wouldn't work systemized and over the computer. Thankfully I was able to build Podio to our custom needs and it helped us get into the new millennium (late is better then never).

Podio - it's utterly worth the money you pay!

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Utterly Flexible, Easily Customizable platform. Easily scalable for the growing business. A lot of useful addons/apps.

Cons: All-in-one system that sometimes becomes not easy to manipulate with non-experienced users.

Overall: Podio is an utterly flexible and highly customizable online platform for the project management communications and not only. This is mainly because of its user-friendly interface and the corresponding provision of high-quality functionality to the growing organisation. First starting on the Free Trial, I have moved to paid subscription and I'd say it is totally worth it.

Too hard to use

Nov 10, 2016
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
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Comments: It seems like it's capable of a lot, but I still have no idea how to use it. I think I've updated a project, then find out I've changed a template. Or something. I don't know.

Great for organising activity

Oct 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Podio was a really lifesaving tool in my company's activity. It helped us get an overview of all tasks and keep our deadlines.

LOVE PODIO!!!

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use and how it automates my life!

Cons: I don't currently have any cons.

Overall: So, I am currently using podio through one of my other companies for book writing, and it is SOOO COOL!! It's a workspace where you can set up so many different systems. It's great for companies with a lot of employees, and a lot of moving parts. I love the check lists on it, and I really love the ease of use! We have different workspaces, and it's linked in with gmail, so, I can create a task automatically. The automation of this thing is AWESOME!! Talk about make my life more simple!!!

Recommendations to other buyers: Not really, I love it.

Customer Support and Billing Horrible!

Sep 04, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I like the program but not for $250 per month when I am the only person in my organization

Cons: NO PHONE SUPPORT! Although they tell you that you may request phone contact if you have a billing problem. There is No phone support.

Overall: Podio customer service and billing is horrible! I am so angry that I upgraded to the $24 per month plan and was charged $244.56! The invoice and payment receipt came in at the same time without giving any notice that the $24 plan that I signed up for was now up to over $200.
The customer chat said I could request a phone call to get the issue resolved, however, no one ever called. The email resolution department was NO help! All they could say was it would be corrected on the next billing cycle. I need it corrected Now! Had I wanted to spend that much per month I would have signed up for the 5 person $120 per month plan.
No phone support to assist customers and extremely disappointing customer service.

An amazing platform!

Jun 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: As I said the filter. It is extremely configurable. You can create almost anything on podio, it can a CRM, database, project management and the list goes on. I also like the tag feature when you want to warn a group of something. You just comment @GroupA and all people who are inside it will receive the message.

Cons: As far as I used it I can't see no cons but I suppose the costumer support is not supportive. However, something that really bothered me was their daily email, but I am aware it can be useful for some organisations.

Overall: I used podio as a CRM and I thought just simple to use, to edit and to track. The feature I like most is the filter which is divided into the elements you set up, last update[yesterday, 30 days, last week], who create the activity. A feature which has shown to be really flexible!

Good product, bad customer service

Jan 23, 2016
4/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This product is so versatile, you can use it for any business. The learning curve is really, really high, but once you get it, it's great!

The customer service is terrible. They don't respond to customer requests for simple improvements to the UI (they refuse to allow you to delete chat conversations, for instance) and, should something go wrong with your account, they are not concerned AT ALL with keeping your business. They respond very quickly, but the person usually can't actually tell you anything or gives you a non-answer. They also have conflicting sales. So one person tells you something and another tells you something different. Very confusing!

Vendor Response

by Podio on January 21, 2016

Hi Erin, We appreciate the feedback. The reason we've made it not possible to delete chats is purely to help protect your data, for instance a year-old thread between two managers about a major change in business strategy that they need to align on. The documents shared and decisions made there wouldn't be accessible for both employees if someone had the rights to delete that thread. It's possible however to leave group threads, so if you find a chat between you and more than two other people is no longer relevant you can leave the conversation. I've shared your feedback with our team, and I am glad to hear you're happy with the flexibility of Podio! Always feel free to reach out to us at any point at support@podio.com if you have any questions. Warm regards, Julia & Podio Team

Very flexible to tool to organize your work in a team or small organization

Dec 17, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Podio is a very flexible tool to organize your work in your small organisation. You can create your own apps for different purposes, recruitment management, customer service etc. You can do many things with Podio but there it is not the best in class for a specific area. That's the advantage and disadvantage at the same time, e.g. you can use Podio as a CRM tool and HR tool, but specialized CRM tools and HR tools will be better. However, with Podio you just have one software package, that's great!

The most complete solution due to Flexibility and Numbers management (MONEY!)

Sep 20, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I've been using Podio for a year, I almost organize everything of my small-business on Podio, the next challenge is use it for complete Internal-External team communication.
I've try other apps as Asana and Trello, but the features that definitely make Podio our choice are;
-FLEXIBILITY, to handle everything you need on the way you need, just need to take a couple of hours to learn/configure or use the pre-configure Apps Packages.
-NUMBERS management, with these you can handle and make calculations on budgets, expenses, time, quantities and everything that could be represented with a number.
These complemented with other shared features of other PM apps.
About the cons, can talk about Navigation (kind of solve with Supermenu extension), Need of more Integrations, Item visualization managment.
I'm definitely recommend Podio! just take a couple of hours to understand the real power of this tool!

Vendor Response

by Podio on October 13, 2015

Thanks so much for the feedback Rodrigo - we're thrilled to hear you and the team have found great value in using Podio! Cheers, Julia & Team Podio

Excellent

Jun 20, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best thing podio has is the possibility to personalize it and create your own platform required for each kind of need. Regarding CRM it is incredible, ir works flawlessly, and it has been very helpful to manage meetings and get things done propperly. I also use podio to keep track of the products i sale, as i am a designer and i produce and commercialize industrial products in Argentina. This last functionallity could use some improvements to make it more simple to introduce each new sale but in general it works fine and it is the only platform i´ve found that combines CRM and ERP in a decent way. I absolutely love Podio.

A fantastic tool

Jun 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I work with it every Day and love the Way it Can be formed as i wish/need

Great flexible tool that is very useful for many applications

May 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You can create new modern agile workflows and apps, communicate and store information in a very transparent way, so every colleague can easily find relevant data when they need them.

Podio is a little bit like playing with Lego Bricks: you can built almost everything with it, it is easy to use but sure in some case there a some minor limitations (functions missing) but Podio is growing and getting better every day.

We´re at TRACK have been using Podio since 2012 for project management, resource planning, reporting, candidate management, our intranet portal and many more.

Overall it makes fun working with it.

THE most versatile online work platform

May 25, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Podio provides an unparalleled way to rapidly build custom work tools. We have yet to find anything better and Podio's continuous improvement approach means that useful new features are being added all the time.

The biggest benefits we see are the ability to kill off internal email and spreadsheets, and to deploy custom apps to mobile with little effort.

Great platform

May 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Podio is an easy to use platform, easily to configure according to own organization needs, has a lot of features included and with little development can be connected to almost any other software solution.

Flexible Approach to Project Management

May 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everyone's company is different in one way or the other, and it seems like every project management system out there is different too. We tried 16 project management tools before Podio, only to find that each had one area that was a little off for our purposes or missing entirely. They each almost always also had components that were superfluous to us.

The appeal of Podio was in the fact that you can build the project management system out how you see fit, based on your own operations. That was the winning element for us and we made the commitment to organize our business processes in Podio.

There are many great little features that make all the difference for us: an intranet for internal chatting, Google drive integration, etc. But perhaps best of all if the high frequency with which Podio staff implements new features and fixes.

Podio's changed a lot since we first started using it 4 years ago: features we really wanted have since been implemented and that's why we'll be continuing to use it in the foreseeable future.

Simple Process Management Which Just Keeps Getting Better.

May 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a rapidly growing mobile app development agency focussed on the enterprise space, who believe in delivering world class solutions. We therefore needed to quickly evolve our sales and operating practice into world class operations across every aspect of our business.

We looked at and tested a number of solutions and tools before electing to move our core operation across to Podio's platform.

Since the introduction of Podio we have been able to quickly introduce sophisticated workflow methods and maximise our communication efficiency for both team members and clients, we have also been able to reduce our email inbox backlog.

Our experience from Podio support staff from on-boarding through to advanced "show me how" requests has been exceptional both in terms of response times and assistance provided.

For a DIY workflow solution which integrates with tons of SAAS services, we have found nothing better!

Cloud Swiss Army Knife

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If I can think It, I can build it. Podio is so much more than a Project Management system. My entire business from strategic plan through to recruitment, CRM, Marketing, Projects and Support are all on Podio.

Wish it had better email integration however.

Endless possibilities

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Flexible, Scalable easy to use. With Podio you finally (even though I originally thought it was impossible) have One system to rule them all. As a small or medium company you can use it for everything. A bigger company with more specific needs can easily customize Podio to suit their needs with some programming. I used http://phases.dk/ to help me out.
There's so many ways of integrating Podio with other systems
Customer Service is second to none. Fast answers and and extreme willingness to help.

Cons:
It can get pricey if a big company wants all their employees in Podio. But if you compare Microsofts Sharepoint to Podio and you dismiss all the other excess systems you will have after implementing Podio, it's a bargain :-)

I have never worked with a better system. I love Podio as much as I love iOS/Apple.

Vendor Response

by Podio on May 19, 2015

Thanks for sharing your feedback and experience Daniel! It's great to hear you are so happy with Podio, and that you've taken full advantage of Podio's flexibility :)

From quick and dirty to complex collaboration and workflow management - Podio will get you there!

May 21, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The thing about Podio is the extreme ease-of-use. One way of measuring the power of any piece of software is how quickly you can derive concrete value from it. And with Podio it starts from the very beginning. From simple and efficient collaboration with colleagues, clients, customers and partners to building your very own project management or CRM platform. It does it all.

And yes it also does heavy integration with many other platforms through it's open API setup. But the real beauty of the solution is it's ability to get things done on it's own. Want a way to collect customer feedback right from your own website? Just create a Podio-based webforms and presto; data can flow directly into your platform in an orderly fashion. And it is done in minutes - not hours or days. Combine it with other customer data and history? It is done through fast linking of data-fields within a plug-n-play app-builder that even I as a totally "don't-get-the-1st-clue-about-coding-type-of-guy" can get my head around.

Your Podio-platform might have a tendency to branch out so you will have to act disciplined in order to combat loss of the overall system picture or workspace sprawling. But other than that - you're good to go.

Would have ranked everything 5-by-5; but there always has to be room for improvement and further innovation towards even more customer value :-)

Vendor Response

by Podio on May 19, 2015

Thanks for your feedback on Podio Jesper! It's great to hear you and your team make use of some of the great and powerful features on the platform including webforms that help you optimise your workflows, as well as using Podio for so many use cases to streamline your work and stay agile. Great to have you onboard Podio :)

Owner

Dec 09, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This is the future of work tools as it empowers business people to build their own tool in a few hours with no technical skills or help from IT or developers.

Cons: As it can do anything, so you must be completely on top of your business processes when you set it up - though it's very easy to change and adapt to suit your needs.

Overall: This is a great tool for SMEs for project collaboration, Recruiting, social intranet, project portfolio management, managing the football club...