Atlassian

JIRA

4.5 / 5 461 reviews

Who Uses This Software?

JIRA is trusted by teams of all sizes looking to capture & organize issues, assign work & follow team activity. JIRA is great for agile project management, software development, and more!


Average Ratings

461 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    User tier pricing from 10 / $10 - 2000 / $1000
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Atlassian
  • www.atlassian.com
  • Founded 2002
  • United States

About This Software

JIRA is the project management tool for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

We use JIRA to coordinate and keep track of developments, improvements and bugs developing software.

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: We use the software on premises, and in that way it opens up many customizations that allow it to better fit our needs.
The new logos for the different types of tasks/incidents are nice :D

Cons: To a newcomer it can be a little daunting at first. We teach new developers on how to procede to use it internally. I'm not saying it's terribly hard to get into, but the amount of options available to the user can be a little overwhelming at first.

Overall: It keeps all our tasks in a neat, organized way, and the kanban view allows us to see a global state of our workload.

I use Jira for my company's management, but have a hard time whenever I want something custom.

Jun 15, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
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Pros: The features are endless. Really and truly a very robust system. I'm able to customize just about anything.

Cons: Really tough to find settings because of it's complexity. Find myself having to search google anytime I want to change something.

Overall: I've been able to run every project within Jira. There are tons of options and plugins to install. I've also been able to integrate it with other software that I use (like Slack) very easily.

JIRA cloud has issues

Jun 13, 2017
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
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Pros: Has a good functionality set for small as well as large teams. Can be used for a wide variety of processes

Cons: JIRA Cloud is slow to load from page to page - this gets old really fast. JIRA Cloud has also availability issues i.e., just not available at all for several minutes (or longer) at times. This possibly depends on where you are in the world (USA for me). Until this is fixed, I'd avoid JIRA Cloud.

Awesome product with great features

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: A great tracker of all work items (new requirements, issues, tasks).

Custom dashboard for individual users

Log the working hours for each task and subtask.

Instant updates on the work which is done or started by the assigned person

Helps the teams to easily trace the status of the issues and thus making the project management easy for delivery managers.

Cons: It is not an easy system to learn, It might take a while for your team to figure out the workflow, but that's just part of the initial learning process. At this moment there is not much about Jira that we do not like.

Overall: Instant Updates on the ticket raised

JIRA is great for issue tracking and so much more.

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: In software development, bugzilla is the free go to bug tracking system. But once things get complex, JIRA is a fantastic step up. Workflows, agile boards, flexible queries for any issue type make it great.

Cons: Mail notification gets backed up, not sure what the issue is with this. I wIll work with Atlassian to try and resolve this issue.

Best out there,

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: Hugely customizable and intuitive, we use jira for several areas of the business. I've personally used it in content production queues, Scrum software teams, Scrumban software teams, waterfall mechanical engineering teams and for business projects.

Cons: Like anything customizable, I've seen it abused. Crazy complicated workflows and bizzaro custom development using Jira as a state machine. Sometimes features are accessible from one screen but not another as they are being rolled out or experiences differ, but Jira seems to do a pretty good job at cleaning up after themselves as features are rolled out.

Overall: Jira helps teams organize and execute. The tools are intuitive and provide a great collaboration environment. I do wish there was a little more around portfolio management in the tool, but it's not the end of the world.

JIRA is powerful but that comes with a learning curve.

Jun 08, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Once you've built workflows, it's really powerful and great to use. The ability to track everyones' work is amazing. I can see who is working on what and assigning repeated tasks is automatic using workflows.

Cons: Setting everything up takes some learning and time but that's what gives JIRA its edge over other project management tools.

Overall: We get visibility into our long project lists and it helps break down silos between departments which has been a consistent problem.

The BEST Agile management system available

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Allows you to do anything you want. Great features to custom add fields. Searching data and reporting is brilliant. Everything can be done over email and that helps in quick adoption.

Cons: There should be an Out of the Box method to send out the dashboards to specific users via email on a fixed day. I really don't want to run around integrating with stuff to do it.

Overall: Better Execution of sprints. Great implementation of Agile in the organization.

As a UI Designer, I use Jira daily to keep track of work orders assigned to me.

Jun 07, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best thing about Jira is that it is extremely flexible with so many plugins and tools. It is a versatile work flow management tool!

Cons: Jira has a steep learning curve for anyone outside the tech world. Companies should anticipate resistance and frustration from other non IT departments.

Jira es a simple and powerful tracking issue system

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: Not
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Pros: Software is configurable, that allows you to reate and add new fields, , tags management are very useful in order to organize and perform the search, easy to use

Cons: Probably something that is necessary to improve is the search criteria, sometimes search criteria is too long and user needs to move between all the attributes in order to build the search criteria. I know that also has a query builder but something in the middle between will be very useful

JIR Cloud: Very flexible and fairly good overall. UI is a poorly organized in places. Overpriced.

Jun 07, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: JIRA is quite flexible and overall this product does pretty well as an agile software development management tool. Built in reports and project types make it is easy to get started.

Cons: UI organization is not very intuitive in parts. Sometimes performance is terrible (on Atlassian Cloud). Pricing is a little high for what you get.

Great Collaboration Program

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Everything is right there. It's easy to make up a task and follow it through to completion, list it as a bug or a feature, log your time, mark where you are, and file it with other projects and tasks. I love the Chrome plugin to take snapshots of pages that can be amended and added right to each task.

Cons: It's expensive. For a few users it's reasonable, but once you hit your limit, the price skyrockets. If you have only a few users it's perfect.

Keeps tasks organized and tracked

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's so easy to add comments and see how a task or request has progressed over time before completion. Keeps others in the loop by being "watchers".

Overall: It helps me keep track of accounts and bookings for new hires. I actually really love hitting that "Close" button on one of my tickets!

Extremely simple and easy service request platform!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our company used Jira to handle IT requests we have throughout the company and it is so simple and customized to our needs. Our old software had so much extra junk on the interface that no one knew how to use it. Jira is a fresh breath of air!

Cons: At first, we had a few issues with making comments on ticket requests but found out that was an internal training error.

Overall: Save time and effort with this simple tool when we need IT to help with an issue!

I use Jira for ticket and defect tracking

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the reports and dashboards used while monitoring a queue. The ease of ticket creation is also appreciated.

Cons: The searching is sub par in a lot of ways. The advanced search is a little convoluted and could be made simpler

Overall: It is pretty cheap to run so that is the biggest benefit.

Great product for both business and technical development tracking

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Setup for JIRA looks daunting, but once the workflows are in place, it is very simple to use. It has a great UI design that is easy enough to follow and powerful enough to accomplish any desired need.

Cons: Advanced workflows are complicated and harder to understand and implement. It is also easy to fall in to the basic structure which will most likely not be what you are looking for. However, if you take the initial time to configure each schema and workflow the way you want, it will be a lot more effective.

Overall: Customizable team project tracker

Don't loose track of your team's work.

Jun 07, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Provides powerful reports and dashboards. The updates are immediately sent to the team or all teams. Several user roles.

Cons: For a beginner user, is complicated to understand the hierarchy of the items. Only time and experience make it understandable.

Overall: Project tracking is now "live". The team doesn't need spreadsheets or any other tool to control the projects. The next step is to create a role for a client user to follow the project's evolution.

Very good project management tool

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The tool provides powerful capabilities so that I am always able to find what our team needs. Everything in the system is customizable (some thing simpler than others) and this is perfect for a project manager/administrator, but can also make it complex to administer if you only do admin tasks every few months.

Cons: Once you are setup initially, you rarely need to return to the administrative stuff, but when you do, you often have to relearn how things are configured and go through some FAQ's again. It's not a huge deal, but complexity naturally increases with flexibility.

Great for managing product development work and teams

May 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Once you get the hang of Jira then you realise that it's actually pretty easy to use. It really helps me to effectively manage the work of an offshore team, and work rarely gets missed or overlooked. Online support time if you have a problem is quick and the answers are often pretty good.

Cons: It's hard to get started and requires a few weeks of regular use before you start to feel confident that you're using it properly. It also doesn't look very nice from a visual UI point of view and I find the reports hard to digest. You definitely need someone else in the team to show you how to use Jira in order to get the most out of it.

Overall: Easy to manage the work and communication with an offshore development team. Also easy to integrate with other platforms such as Slack and Moqups.

Feature rich, a little hard to learn for new users

May 25, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Supports most development models (Sprint, Kanban, Waterfall). Each release seems to be better than the last.

Cons: Some things that you'd think would be simple can be difficult to figure out. This is normal for software that's had to merge new features while maintaining backward compatability..

Overall: It allows our team to track bugs and enhancements.

Jira fits the development work of our business process management team very well!

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
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Pros: I especially appreciate how flexible Jira has been for the multiple teams/pods of developers in our larger unit. Jira is THE place where the POs are creating user stories every day, our developers working on them and logging their efforts/questions/etc, and our scrum master uses both during stand-ups and for tracking each team's velocity.

Cons: The flexibility at times has been challenging as the configuration can be difficult to get just right, and often applies to all boards created in Jira. Sometimes we've wanted to do something specific for one team and/or to make a change during a Release, but we've needed to wait until the current Release ends before making changes.

Great task tracking/ticket tracking system

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: One of the most popular software tool in its category, integrated to the other Atlassian products such as BitBucket, Confluence

Cons: Price is not competitive when the number of users is higher then 10 . So if you are tight on budget, it can be a problem

Overall: It has a completed feature set with different plugin to respond to whatever you need

Excellent Project Management Software

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: JIRA makes it easy to stay organized across many different projects. You have the ability to work from anywhere and still collaborate, share files, comment, etc. It's great because you can track time and progress to see where people are in the scope of work. Love that it is so customizable and integrates well with other software.

Cons: Because it is so feature rich, it can be a bit intimidating to use at first, but you quickly get the hang of it. There is a bit of a price jump when your team gets larger, but the stability of the platform is the basis for all of my teams work.

Overall: Keeps the entire team organized, projects get done. No more email chains and lost attachments, just clear reporting and time tracking and project management.

Super easy to keep projects organized!

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I am able to keep track of my teams progress and if they have any impediments in one quick look. This allows us to move through projects quickly without any hold ups.

Cons: Creating issues in the backlog can sometimes be challenging. You have to pull an issue into a specific sprint instead of being ale to create the issue for that sprint.

Overall: It keeps our team organized and I can manage multiple projects seamlessly at once!

Great way to organize development team and process.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use
Simple
Straightforward
The software is easy to implement since the offer on prem and cloud versions.

Cons: Too Simple
Some people on our business side find it difficult to navigate and get their tickets lost.

Very handy specially to work with people in different teams

May 16, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how it centralizes communication, and makes a lot easier to understand what is going on within an specific issue

Cons: Same as with a lot of different ones, it is not completely intuitive and user friendly, so you need to be trained on it.

It's really hard for me to get the hang of.

May 16, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like that I'm able to list things out and know when they are completed. I like that I can assign tasks to people.

Cons: I've used the software before, and am using it again, and I still struggle with figuring out how to use it. I don't think that it is very user friendly or intuitive.

JIRA is a good product, customization is required for advanced use in a Scrum context

May 12, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Jira provides the tools needed through their robust api's for determined tinkers to roll up their sleeves and get the most out of the offering.

Cons: It can be hard is to implement a core practice in Scrum. The permission structure can be daunting to administer.

Quick learning curve and a powerful workflow engine

May 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: By its Integration inside JIRA, we are able to manage the project management and development phases inside the same tool. It's easy to set up for getting a external portal for our users as well as getting a knowledge base inside Confluence.

Cons: Many features are missing. Though some of these features are supported by external plugins, it is more difficult to follow and manage.

The most amazing software for building software!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The flexibility of all features that allows to use it right the way I want. It's openess to integrate with other platforms is great, always well documented. Never seen a software like this!

Cons: Licensing is simple, but in same cases does not fit to every organization because you need to buy packages that include too many licenses , probably more than needed.

Excelente software, we cannot work without it

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The way task can be moved and assigned to others. It is simple to view all projects and work on them.

Cons: No Jira APP for self-serve installation. It would be perfect to have JIRA on my iPhone and comment or finish a task

Used as scrum master for agile team; product worked well; sometimes had trouble editing permissions

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: I managed a complex team using this product (3 distinct products, 15 people) -- the dashboard task views were absolutely essential to being able to accomplish this. The task lists and back-logs are incredibly easy to use.

Cons: Sometimes permissions management seemed unnecessarily complex. It might have been because I had to setup and change users fairly irregularly, but I always needed to make changes in several places to add people to the boards, which was less than optimal from a timing perspective (and might have just been an issue with the way our company set up the jira).

It's complex, but you can do just about anything related to PM you need

May 08, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The software allows for nearly limitless customization. It supports a number of PM styles and lets you design projects around each of them

Cons: It's complex, and not easy to use. Finding and updating issues is difficult, and there are very few visualizations for the project status.

My experience has been quite good because it has helped me a lot to have better control and order.

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how simple it is to keep order and track each activity, for example when I work many sub-tasks of a big activity is so easy keep the order, also when I need find some activity is very easy.

Cons: I think exist a poor liberty of management of statuses, it should be more flexible and free because in some case I needed more combinations of statuses, but for now I can work without major difficulties.

Very useful, keeps us organized

Apr 21, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Complete solution that covers various needs of any organization.

Cons: Not very user friendly. It takes some time to get used to.

Overall: It is a solution that allows you to do many things. We use it for customer service, internal chat, IT ticketing, and project management internally and with suppliers. It has helped us keep things in order. Not the most user friendly so it took us some time to get used to it.

Serious, works but is boring

Apr 21, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: Many hours using this software you can finish with a really square mind. Is so serious and plane that the first month is useful but then you get tired...

Agile hand to hand

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, intuitive, robust, fast.

Cons: Hard to find a down side for this product

Overall: This is a tool that will smoothly lead to be Agile, having structure projects you will be able to track time and estimate deliverables

Recommendations to other buyers: More costume fileds

Nice, but there are other options

Apr 20, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: JIRA is great for project tracking. I've been using it off and on with various workplaces for over 5 years. As with many software products, I find the UI to be a bit...not intuitive. It just seems that the mapping is all over the place, and I often find it like having to look up directions in order just to get back to a project page I was on. That being said, the actual support is great for it. Bug reporting is also nice, and quite helpful. The actual attractiveness of the software is a bit lacking, though that's a small complaint given the raw functionality of it all. Might be nice if it had a bit more aesthetic appeal though.

Pretty Much The Industry Standard

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Jira is pretty standard these days at a software development company. It works, is easy to use, no complaints really.

A Project Managers Best Friend

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use, organisation and basically bringing online what i do offline efficiently.

Cons: Not come across any Cons

Overall: Interactive. Create Projects, Track them. Excellent Task Management and reporting. Customization on fields and tabs. Company Size : 10 - 30

Recommendations to other buyers: This project management tool can also be used to manage your business activities as well. I use it to organise certain administrative tasks.

Excellent project and task management tool

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We use Jira to identify many kpi's across our organization. The built in search tools simplify navigating through current and historical projects and tasks.

Cons: When there are many subtasks and linked tasks to a master task, the workflow can be difficult to follow at a single glance.

Overall: We use Jira to manage 100's of tasks across a mid size organization. It is an excellent project to track work in progress, time to complete tasks, daily/weekly/ monthly tasks outstanding and many other performance indicators. We find Jira accessible for all levels of user from accountant to receptionist.

The best program for software development teams

Apr 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You can plan your work, create and track issues, use ir for your Agile Teams, plan sprints, and distribute tasks across your software team.

Excellent reporting system.

Cons: The only issue I have is that it might be difficult to configure for the first time. However, once the configuration is complete, the program works perfectly.

Overall: Our development team has been using JIRA for more than two years as software to take control of issues for each project.

This software covers all the needs of my team and more. It allows us to configure workflows specific to our business and is fully integrated with our work dynamics.

We have integrated JIRA with another Atlassian program called Bitbucket Server and it has greatly improved the productivity of our development team.

I highly recommend it.

Recommendations to other buyers: I highly recommend the Atlassian support center. On more than one occasion I have been helped to configure our environment which is a great benefit.

Love this tool

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: We recently moved to this tool and realized what we were missing all these years!! Its simple, easy to use yet very effective in tracking and assigning. Would definitely recommend!

A must for the industry

Apr 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flexibility and continual development to meet industry standards

Overall: I have worked as an SQA for over 17 years. I have dealt with a lot of different bug tracking software, but JIRA has been the best to date. They continue to expand their product to meet today's methodologies of testing and integrate with many other applications making it a one stop shop for testing and quality needs.

JIRA is great for big projects and teams

Apr 14, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I worked with JIRA for a customer (35K+ employees) and that work well. You can use it for a multiple and differents project.

Work well, great dashboard and easy to track everything.

Cons: Hack to configure for the first time, costly for small project and businesses.

Overall: I worked with JIRA for a customer (35K+ employees) and that work well. You can use it for a multiple and differents project.

Work well, great dashboard and easy to track everything.

Powerful project management tool, but there's a learning curve

Apr 12, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Comments: This is the most powerful and flexible project management tool we've used, but there's a learning curve in terms of setting the workflows up. Once you get past that hump, you can set different workflows for different teams in your organization.

The customizations are endless, and all the different views make for organizing some large projects more manageable.

Takes a bunch to set it up, but worth it

Apr 12, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Jira is a MONSTER to setup but well worth it in the long run. Atlassian's support is top notch and a joy to work with.

Wonderful Product. highly recommended

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this product. It saves me a ton of time and money. I use it for project management and self-service portals

Loved using this for our SCRUM

Feb 26, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I liked using this for my project. UI looks awesome. Ease of use

A professional tool

Feb 24, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Solid, professional, reliable

Cons: Difficult to understand, difficult to fit in your organization.

Overall: I've been using Jira for two years. The product is solid and works as expected. Plenty of functionalities even for the most demanding customers. Difficult to understand and also difficult adhere to, but once you make it part of your workflow every works like a charm.

Recommendations to other buyers: Take the configuration and implementation phase as a serious project.

Jira - Good to know we have it

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We can not go away without this tool. Not a single day goes when we do not work on it. It is always open on my system throughout the day, weeks, months.I like the dashboard more than anything else giving me the clear picture of the project at a glance.

Jira - my preferred software

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It is one of the best products i have come across in the last 5 years i have been working in this industry. It is much efficient and easy to use for all. i recommend to all looking towards project management.

Jira - The ultimate tool for Managing QA activities

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: it is an excellent tool really helping me to manage my QA activities giving me the hands on what happens when. we are a team of 30 people and using it for more than 3 years without any issue.

Jira - A must have tool

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Jira - I use this tool to plan for the different project activities based on some reports being produced by this. So, i have become more and more dependent on it, it is a must have tool on my system.

Jira good for bug tracking as well as scrum

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use JIRA to help prioritize projects in our development pipeline.it also being used by our department for agile development and bug tracking, specifically Scrum.
I have been using this since 2014 till now and never face any kind such a negative things.

Jira - an excellent tracking tool

Feb 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using this tool for a couple of years and have found it very impressive considering its rich features like tracking, management and monitoring to name a few. It has given me a helping hand in my daily tracking activities. i have recommended other team members to use this utility.

Very good tools for project management.

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is a fantastic tool for managing the Agile projects. It has wonderful features which can make your life very easy by managing the important aspects of the project like project status, Bug status and the task progress.
You can customize the dashboard as per your use.Really good one

The Best Agile Software Development Management Tool

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I use this tool to enter tickets and track issues. I like you can track multiple projects and each could have different workflows. It is a great tracking system for users to see progress of each project. I have also used the dashboard feature for those projects only related to my team. My entire company uses this tool and it has established great organization and details for all users.

Jira is a great agile tool

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using jira for last 3 years and its being very helpful in managing and tracking .
You can see your project health any time and can create new task easily according to your need.

Jira tool for testing

Feb 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Good tool to maintain assigned tasks or tickets

Cons: I don't see any

Overall: Great tool for logging tickets and reporting, very useful for projects tasks and issue log, this can be in house or cloud solution

Recommendations to other buyers: Good fit IT department

Jira - Great process tracking, agile planning, etc.

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Atlassian JIRA has everything integrated into it - from Confluence, Bitbucket & Project management. You can create feature branches directly from JIRA task itself which is really amazing. The reports from JIRA helps the higher management to keep a track on the progress of the project.

Cons: It is a little hard to take full advantage of the features without a lot of SQL knowledge and certain features like calendar integration are not fully there.

Overall: It is easy to keep track of all the issues our teams are working on. Easy to track the workflow progress and see who is assigned to each issue. Being able to filter the data to show how much we have done over the years and tracking employee progress and performance are the best!

Recommendations to other buyers: Use JIRA if you have a lot of projects going on at once and if you know anything about Lean, Kanban, etc.

Highly recommend JIRA as a very useful tool which is also very customisable

Feb 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, especially bug logging.

Cons: Doesn't have an inbuilt Test Management area to write Test Cases including Test Steps, although I know there are things that can integrate with it, but I previously looked at those and found not to suit our needs.

Overall: My QA Team has so far needed to access three different JIRA systems, the one we use internally, and another two belonging to 3rd party development suppliers. Each time we have found it fairly straightforward to adapt to, no matter which way it's being used, and it can be used for any way of working whether it be Agile or otherwise. A great tool I think, used in the right way.

Industry standard software and scrum management tool

Feb 22, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Tons of features and tight integrations with the full Atlassian suite or products

Cons: Can get pricey for licenses, and can be difficult to manage without appropriate training.

Overall: JIRA is very powerful and full of features and is pretty much the standard for software development teams and AGILE/SCRUM based management.

Jira, a must have tool for project management

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: It is one of the most sought after project management tool that augurs well for the software development teams working in Agile environment. i like its reporting mechanism the most as it gives me the clear snapshot of the project progress in no time considering my hectic schedule. it is a excellent tool to have.

It is a great piece of software,

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: It is a great piece of software, especially for small business and can be quite useful. Issue tracking is a breaze

Using JIRA brings a lot of fun.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: Using JIRA brings a lot of fun. It is interesting to note that This is the best thing that every developers love.

best of others

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I have used JIRA to design several websites with a group of contractors. You can make Project and assign tasks to specific people.

Solid software to use for large scale or small scale web design.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: It really helps delegate tasks and you can clearly see what is happening when it happens. Solid software to use for large scale or small scale web design.

JIRA is easy to use,

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We use JIRA in our company to manage a lot of projects. JIRA is easy to use, allows to set deadlines and assign task to the corresponding person responsible.

very easy to use.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I have used this for multiple occasions and every time is better then the 1st. It is great, and very easy to use.

This is an excellent product

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: This is an excellent product and very easy to work with!! I definitely recommend it to other companies to use.

valuable software tool for our business.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I used this product as our contact database management system for many years and found it to be extremely user-friendly and a valuable software tool for our business.

It is simple, intuitive, and colaborative.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you plan on running a startup business, get basecamp. It is simple, intuitive, and colaborative. Perfect for any productized service startups

It has a very clean layout.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: It is a very clean layout. It did take a little bit for me to figure out where things are at, but a great mentor helped me figure it out.

great product

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the ease of use that JIRA has. There are little shortcuts that have made it very efficient, and quickly get my client notes into the JIRA project.

Easy to use

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Love how convenient it is to use to get large groups of people collaborating well. Easy to use. Great product

JIRA keeps project management simple and straight to the point.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA keeps project management simple and straight to the point. I believe it is very practical and especially useful in communicating with teams who are physically distant.

Great product!

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Great product! Really helped me! I think more people should use this because it is a superb product.

Great product!

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Great product! Really helped me! I think more people should use this because it is a superb product.

It really helps delegate tasks and you can clearly see what is happening when it happens.

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: It really helps delegate tasks and you can clearly see what is happening when it happens. Solid software to use for large scale or small scale web design.

I love the search function

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I love the search function. I also love that they are really quick response to any issues or suggestions.

JIRA is truly an amazing software

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is truly an amazing software if anyone is intrested i recommend it right away it gets the job done and is easy to use

Atlassian JIRA is a great product you must have

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Atlassian JIRA is a great product must have ease of use great customer service outstanding interface for even the most complicated staff great buy for the money

JIRA is a great product

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is a great product must have ease of use great customer service outstanding interface for even the most complicated staff great buy for the money

I'm glad I came across this product,

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I'm glad I came across this product, I used it for a variety of project and so far I just see benefits

Its is very valuable

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I've been using JIRA for years on professional projects with small to large teams. The streamlining of communication makes it a very a valuable tool.

Really awesome product.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We would not be able to do my job nearly as efficiently without JIRA. It is the perfect tool for managing time and tasks.

It works to track a lot of cool stuff.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It works to track a lot of cool stuff. Projects, bug, issues, whatever! We use it as a project management tool.

JIRA is easy to use;

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is easy to use; easy to train. It's not overly bloated. It does what it should, and it keeps things 'short and simple.'

We use JIRA to manage all of our projects.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We use JIRA to manage all of our projects. Definitely gets the job done. However it does more with tracking project times.

please try it out it is so easy to use!

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I recommend everybody to get this software. It is so easy to use and recommendable.. please try it out it is so easy to use!

JIRA is great

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Used JIRA to track a Pet project with the design and marketing team. We ended up just emailing for easier access.

You won't regret!

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Worth the money. Please get this software today. Very easy to use.. I recommend you get it today!! You won't regret!

I love it.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I've used JIRA off and on for years. I love it. My team, many of whom struggle to use email, find it intimidating, confusing and hard to use simply because it's overwhelming to them.

I love JIRA.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I love JIRA. It has pretty much all I need within my company, it looks smooth and everything is easy to find.

Definitely recommend!

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I've tried other similar platforms for issue tracking and project management, none is as easy and dynamic as JIRA.

Best project management tool

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We use JIRA so we can be transparent with our team and clients. It has helped us avoid potential issues. Best project management tool

It is very easy to use simple and very useful

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I advise everyone to use this software the software is very easy to use simple and very useful. Get yours now.

just use JIRA

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When it comes to web-based project management, nothing does it better than JIRA. you can't get any better. just use JIRA

JIRA is very useful and comprehensive.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is very useful and comprehensive. It has a bit of a steep learning curve but I can't complain.We love it

Please Us JIRA

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: When it comes to web-based project management, you can't get any better, just be ready to do some catching up when you start.

JIRA is really useful and comprehensive.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is really useful and comprehensive. It has a bit of a steep learning curve but I can't complain. It has an insane amount of uses and its range is one to be reckoned with

I Love Atlassian JIRA.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I Love Atlassian JIRA. It is very user friendly. It is just awesome....very adaptive. They made it to the point that anyone can use.

I have used Atlassian JIRA for project management assignment.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I have used Atlassian JIRA for project management assignment. It was very convenient to have using this tool because it would send reminders on items that had to be completed by you or by someone.

It is excellent to keep project teams updated and aware of project steps

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Atlassian JIRA is excellent to keep project teams updated and aware of project steps. It is excellent to keep project teams updated and aware of project steps

JIRA is simple, yet effective.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love JIRA for their really quick response to any issues or suggestions. JIRA is simple, yet effective.

I love JIRA

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: For the price, the software is a great value even if you only have one person using it.I love the search function.

JIRA handles projects without problem.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA handles projects without problem. Great for keeping on track and organized. Completely worth every penny.

It offers easy functionality compared to its competitors. It offers easy functionality compared to

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is able to organize and complete projects on my work team in a timely manner. It offers easy functionality compared to its competitors.

I love the product.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the product. Great UX, very great product. The invoicing has been awesome, but reporting has been terrible.

JIRA is great for your everyday use.

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: JIRA is great for your everyday use. I can store files and notes and access them anytime along with my team.

The features and functionality are awesome

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is easy to use and can help keep you and your team organized. The features and functionality are awesome

My CEO loves it!

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: JIRA is a very handy project management tool. My CEO loves it! We use it daily to keep track of others' work. It can be very useful for global remote employees.

Will continue to use it

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Interesting and easy to use and very visually focused. Awesome for short to medium term project management. Will continue to use it

Its a good product I can recommend to any organization

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We also use JIRA throughout our organization so departments can work together. Its a good product I can recommend to any organization

I use it with my team to streamline projects and eliminates a lot of meetings.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: This software lets you keep track of all the projects you have to juggle. I use it with my team to streamline projects and eliminates a lot of meetings.

JIRA is great

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is great. I have been using JIRA for about 8 months now and couldn't live without it. I work on projects with people on JIRA and manage everything I do in JIRA

JIRA is great

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I started to use JIRA not so long ago but I already can tell it is great. JIRA is extremely intuitive project management tool.

JIRA is easy to use

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I started using JIRA years ago for a project in my past company.I liked how easy it was to learn in a fast way

our team loves it.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I am a hardcore JIRA fan. I use it both for work, projects management. Very easy and intuitive product management.

I love JIRA so much.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I love JIRA so much. It's very simple yet full of features you need to stay organized. I use it almost on a daily basis in my company

Good for any company

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I used it to see the new requirements, status and the advance of them. It's very intuitiv. I recommend it to every comapny

I use JIRA to organize projects in my business.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I use JIRA to organize tasks and projects in my business and private life. I've tried many task managers but I stick with JIRA because it's very visual and I can find what I need really quickly.

I've tried many project management tool.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've tried many project management tool. I like JIRA because of the many features and easy of use. It is especially appealing to people who are visually oriented.

It is a great tool for project management.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I'm a developer and our team has been using JIRA for a while. The interaction and design make it super easy and efficient to use. It is a great tool for project management.

sweet software

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use JIRA daily to keep our workflow and priority list in check. By creating different categories . we can tell which if and where a bottleneck occurs.

Very good for first-level tracking.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: One of my clients uses JIRA to manage his suppliers. Very good for first-level communication and tracking.

I find that JIRA is great for organizing

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I find that JIRA is great for organizing lists, goals, and tasks. bug tracking, issue tracking and project management is a breeze

Perfect Collaborative software

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is a great tool for organization. The customer service is very good. JIRA is what I didn't know was missing in my life, it is very easy to use.

great for business use!

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I love JIRA. IT is a great way to organize things and even without doing a tutorial I've had no problem figuring it out!

Love the design.

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Love the design. Very easy to use. Make your work life easier. The colorful labels help organize your mess.

Great for tracking bugs

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is a great tool for any project you might have. Love the design. Very easy to use. Make your work life easier.

JIRA Project Management Review

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I find it very useful to track and work with external vendors. The interface is simple for everyone to use.

JIRA Lets me see a lot at one glance

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA helps me to manage resources on an easy to use platform. I can keep track of progress and resources at a glance.

The functionality is great

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We've used JIRA for a few years. Within our department, there are different mini-departments or smaller teams and we often need tasks completed by another team. The functionality is great

JIRA is my first choice for project management.

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: JIRA is my first choice for project management. I really enjoy using JIRA and it's become something of a standard.

I really like JIRA

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Good product, easy to learn, navigate, and operate your day to day with all team members. I really like JIRA

I really love JIRA

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I've used JIRA on several projects. It is very simple to set up. You can share projects and tasks with other users.

Awesome way for team members to coordinate on projects

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I love JIRA, it is able to visually track the progress of projects clearly. Awesome way for team members to coordinate on projects, especially those that are visual thinkers.

JIRA is great.

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is great. I tried many project management tools out there, even the popular expensive tools out there. JIRA is the only one that makes it simple to see what tasks we're working on.

JIRA is the best tool I know.

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is the best tool I know. It changed my life, right now, I am using JIRA in all aspects of my business.

Flexible system for building your own workflow.

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Flexible system for building your own workflow. I started using JIRA for a small project with a group of friends and I've since then started using it for business as well.

Best in class software

Feb 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I spend most of my working day in the agile boards! So easy to use and endlessly configurable. I can't fault it

Cons: 1) Off-the-shelf reporting is not very useful
2) Charging model can be a bit punishing when you're somewhere in between start-up and full enterprise size

Overall: I've been using JIRA for the best part of five years, and am yet to find anything that quite matches up for day-to-day product and sprint management.

The user interface is intuitive, the permissions structures (once you get your head around them!) are hugely powerful and the overall platform is so configurable that it can grow with your organisation. That said, it can be very easy to design yourself into a mess if you don't know what you're doing. Recent iterations have made this a lot better, and prevent such human error! GIT integration is pretty seamless, and the APIs are really easy to work with.

Downsides:

1) Charging structure: I've always found the licensing structure a bit eccentric; it can suddenly become a very expensive application when your organisation is growing.
2) The off-the-shelf reporting is not great. I've generally had to either take data dumps and edit in excel, or do clever things with the API to get what I need.

Recommendations to other buyers: Make sure you remember how you've configured your instance. I didn't write it down anywhere the first time and lost hours trying to remember the correct order to do everything in!

Easy to use with more detail

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using JIRA since last 4 year, before that some other tools were there, but the JIRA is the fantastic tool. We can get reports, submit issues with details and lot more functionality is available in JIRA. Its a user friendly tool.

Must for every company

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Jira from past several years now. Its been used in almost every company around. the good part of jira is that it's very simple to use. Very straightforward, suffice everybody's need. Be it dev, tester, Product manager , product owner or any stakeholder. It provides a common platform to file bugs, track your task and management can get reports. Great integration support with tools like git.

JIRA is a good tool to get organized

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is a Good tool to get organized on mid-sized companies. The basic plan is good to start with. Best for me.

extremely useful

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is a extremely easy to setup and navigate and does a good job of keeping the more detailed information and project management is just a click away.

Can't think of any resource that's missing

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is a great platform to simply and easily keep track of different projects. Can't think of any resource that's missing. Just keep at it!

Perfect for me

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Probably one of the best softwares that I currently use. For my personal life and for my business (even with teammates), it's an almost perfect solution.

Great product

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product is our organizer in my department. It helps us all stay connected and be able to see what tasks we still need to complete as a group.

Great to track bugs

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Collaborate easily with members of your organization. There are separate list options as well that can only be viewed and managed by you.

Highly recommend it to all businesses

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is very easy to create projects with and easy to use and share among the department. Highly recommend it to you all

good for team

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We I recently began using JIRA and and have introduced it to other departments. We currently use it build our 2017 business plan and easily share the building process with our team.

Very easy to use and share among the department.

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is very easy to use and share among the department. What Great way to track tasks!!! Great to manage projects

JIRA is Great

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I recently began using JIRA and and have introduced it to my team. We currently use it build our 2017 business plan and easily share the building process with our team.

good product

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA made me someone who is very great. We used it company wide to track project completion and assign tasks.

Great project management for teams

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is a great project / task management software for all teams who don't like to get their workflow complex

Best of Best

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is fairly easy to get started with, and scaled well as we brought on more contributing authors. The interface is quite clear, and the ability to put links in notes allows cross-referencing, which makes the platform quite powerful.

JIRA is effective for managing workflow

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is effective for managing our workflow from inception to posting, which involves identifying tracking bugs and project management.

Excellent for project management

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA makes it easy for me to manage projects and coordinate clients. I use it every day to be more productive and reduce email.

JIRA is good

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is an excellent tool for managing all aspects of a business. The reminders function is very useful to me.

JIRA is Awesome

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use JIRA on a daily basics to manage my personal and organizations projects. It has helped the teams I work with a lot

I love JIRA being able to customize it to my needs.

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love JIRA being able to customize it to my needs. I use the bug tracking and issue tracking 99% of my work time

JIRA is the Best

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've tested dozens of project management, bog tracking and issue tracking over the past couple of years. Some I would use for a couple of weeks, others a few days, but ultimately I would move on to something else. JIRA is the Best!!!

Makes collaboration easy

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: In JIRA, you can quickly filter projects and review tasks online which makes collaboration easy. issue tracking is a bliss

We use this to track our regular work.

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this to track our regular work. Set up and managed individually and you can easily tie in other team members for a project.

Nice and user friendly tool

Feb 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Comments: It is really a good tool to learn agile methodology and implement the same in your projects. Easy to create user stories and set up the sprints and also drag & drop feature is really cool.

good product

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: good product but not excellent , its not a complete dependable system and not easy to use as others like trello

connectivity is top notch

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am on a music producer and we use JIRA to stay connected to each other when we need to talk about ideas, Beats, and meetings.

Great product!

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great product! Really helped me! I think more people should use this because it is a superb product.

JIRA is an excellent product

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used JIRA for 2 years. JIRA is an excellent product and very easy to work with!! I definitely recommend it to other companies to use.

very convenient system.

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: very convenient system. We used this product as our contact database management system for many years and found it to be extremely user-friendly and a valuable software tool for our business.

JIRA is excellent

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: JIRA is excellent to keep project teams updated and aware of project steps. It's easy to use. Aids with accountability as you know what is assigned to you.

Super useful!

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company can't imagine day without JIRA! There is way less busy work. I have never had a better handle on my business. Super useful!

great product

Feb 14, 2017
5/5
Overall