Basecamp

Basecamp

4 / 5 1011 reviews

Who Uses This Software?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.


Average Ratings

1011 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Basecamp
  • basecamp.com

About This Software

Web-based software that makes it simple to communicate and collaborate on projects. It is used by millions of people and 98% of its customers recommend it, primarily for its simplicity. It supports multiple languages and can be accessed on your mobile phone.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Easy & colorful project management

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The team acquired BaseCamp a few months ago and I really liked it for its friendly & colorful interface. It is easy to see at a glance everything that is going on with the project.

Basecamp works for us

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Basecamp scheduling is easy, quick and interactive for all of our staff. I'm sure there are more features we could make use of as well.

Basecamp Review

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Basecamp helped us get our project done, but the interface could be improved... can be confusing for new users.

Great product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Awesome product very thanfkful for it thanks alot and will us e it again for sure sweet and thanks!!

Basecamp Review

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I thought it was useful as a tool. But with any tool, you have to have everyone onboard using it to make it useful.

Consultant

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Used this on a project, did an good job organizing the project and cutting down on email exchanges.

Consultant

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: used this on a project. Seemed to help manage everyone's tasks and cut down on the amount of email exchanging.

Small business owner (focused on creativity) approved.

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I run a small business (podcast and entertainment network) and oversee/collaborate on projects with people both near me, and those across the country. Basecamp has changed the way I am able to do that and has helped me accomplish projects much more efficiently and cohesively.
I am able to add other users with no issue, and acclimating them to the program has been fairly easy. Extremely pleased all around.

awesome concept

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: great software concept.. love the fact it's so yser friendly and easy to use.. can't wait to see what else comes.

My Righthand Software

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Basecamp!!!! This software has been amazing! It's helped my team and I make such a smooth transition into our next project! Thank you so much!

Can't customize layout

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: You can¿t customize your dashboard or your project workspaces in Basecamp, and that could be an issue if you like having your projects laid out in a certain way. Basecamp¿s design is very easy to use and understand, though, so most people will probably be happy with things the way that they are.

Incredibly easy to find files

3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: You will never have to worry about losing files in Basecamp because it has a powerful search tool that will search all projects and tasks for the terms that you enter. Also, you can view a list of all files uploaded to a specific project arranged by date. If you remember who uploaded a file, but not where, you can choose to look at just the documents uploaded by that particular user.

Great Product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My experience with Basecamp has been a joy. It is easy to use with no problems. It's so easy to understand. I'd rate it 10 stars on everything if it would let me. I highly recommend this.

Pros: I like how simplified it is to use.

Cons: I can't think of anything bad to say about it.

Great product for the price!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My company is a start-up on a strict budget. Basecamp definately met our expectations without costing us too much. Would definately recommend this product to anyone in the market.

Non Profit Marketing Team

4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: The marketing team at our non-profit radio station uses Basecamp to stay in touch, maintain a schedule, and advance our campaigns and promotions with ease!

Good software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a teacher, I use Basecamp. The software make my job easy. It's easy to use and easy to learn for anyone who is new to the Basecamp software. I recommend this!

No way to analyze data

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Basecamp does not provide any reporting tools, which could make analyzing your data and making informed decisions about projects a bit difficult. However, if you are just looking for a software to help you keep your tasks organized and and on track, Basecamp would make a good choice.

Innovative Business Tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a very practical, organized tool that works very well for me. It is very easy to navigate and I am very impressed with the all-in-one feature......makes running a company much smoother and effective. Great business tool.

Awesome software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like love this software! It's my go-to for my essentials! I recommend this to everyone! You guys rock!

Good product

3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: It was easy to use, good format. I would definitely recommend this to a friend.

Basecamp review

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Very easy to use. I feel like most people would find this software very helpful. I feel pricing is appropriate.

Very useful

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: user friendly software.. its easy to understand and use.. the customer support is also excellent and always ready to help!

Great for home business too!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My mom has used this software for a couple of years w/ her home set business. She loves it ands I will be using it more in the coming months as I learn the business. The cost is under $100 and worth it. Easy to use.

Novice user

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Comments: I use BaseCamp just for one project
The first thing that I don't like is the login, is tired that for login I need to go to my email. But I like the campfire, the to do and the schedule.

Time saving

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program has saved me so much time. I love how I am able to keep everything organized and how easy it has been to use. As a small business owner there is nothing I hate more than something that is complicated to learn. This has been amazing!

love the controls!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: You can basically work right from your email. Base camp will send you a email daily to let you know how your tasks and updates are doing. You can even add to discussions from your email as well, I thought that was pretty neat! It's easy to find files. After downloading or adding tons of file sometimes I can't remember where its located so I can just type in the senders name or search by other key words. The user's page is easy for privacy cause you can control who sees what projects and I can grant some permission to help and what they can access. this is a very handy timer saver!

Absolutely perfect!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Absolutely perfect! Very user friendly and wonderful customer service! Will definitely recommend to family and friends!

Best money spent

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: No problem at all just what I needed love it thanks again for amazing service. I recommend this to everyone you won't regret this I promise you

Very easy to use

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I use the product to manage all of our creative projects for a busy marketing agency. We needed to have all the files stored safely and accessible to the whole team for critique. The best feature of basecamp is the way it organizes create projects and stores the updated creative proofs. I think they could have more organizational options. better ways to facilitate team conversations and idea sharing.

User friendly software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The software is easy to use and the maps are easy and painless and fast to navigate ease on the user

Fast loading

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Loads super super fast easy to find all of my relevant information and to organized in an easy to follow user friendly

Awesome and clean

2/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Super easy interface and quick pick up fast loading all informations is in an easy to find and navigate page

The best!!!!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this product, no other software can be compared to BASECAMP! The best there is.... it's a must have

Basecamp software

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall a good software great organizer less clutter love the whole idea of this I recommended people try this out it's good

Not a fan.

1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: It is very hard to understand and too complex for my liking. It needs a step by step on how to work this.

Used basecamp for mentorship program

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I used basecamp for running a mentorship program with 10 mentors and 30 mentors. All the work/activities/discussions and goals/completion/progress was managed through the software. It's a good tool for collaboration

Awesome software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I must say that this software it's really easy to use and to follow up any updates on itnits simple I would highly recommend it to all my family and friends . Great software

Basecamp 3 Is Great

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A very adaptable program management tool which has plenty of useful integrations. Great for our company!

I think it's great! You should give it a try

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love how the system is easy to use. Better then how other companies have theirs set up. I would see recommend this

Great Software

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Comments: Basecamp software is great and easy to learn. It has lots of features and is s great tool to use to get the job done efficiently.

I like how organize I can be with this

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: With this I keep my work organized and on track. When your organized with your business or just in general it makes running your business and your life smoother. Great software to have and nice displays.

Base view

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Great experience! Loved the software. Easy to use. Great product I would recommend to anyone of this wonderful product. Please get yours today thank you

So worth it!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall good quality, easy to use, definitely worth the money. I highly recommend this product to anyone!!! Thanks

Great place to put everything

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This has made keeping everyone informed easier. It is a great place to get tasks done and see what is yet to come.

Great Price!!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I thought it was a great price! I was impressed with the quality! I would defiantly order again and again!!!!!!!!

Great and it was helpful easy to use so enjoyble love it and it gives you a lot of information and w

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The software is great and i would be recommending it to friends and family and also my coworkers i love it

Project Planning

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is one of the best! ITs a great way to track tasks and share information. Its awesome to use. Managing my projects couldnt be easier!

easy to learn

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: this software is very easy to use and self explanatory. Low maintenance which is great and keeps everything organized.

EASY TO USE

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Used it extensively for a while, and absolutely love it. It's very easy to use and self-explanatory. Performance is great, and maintenance very low.

Pretty decent.

3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I thought it was a pretty decent product. Overall, I am satisfied with my purchased and I would probably make more purchases from the same company

This works great

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this software and didn't have any issues with it at all. I can't wait to keep using it. It is difficult to find something that works right all the time and I haven't had any issues yet.

Incredible!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: As part of a group project in a design class I was taking, I was required to use Basecamp for the first time. I was amazed at the ease of this software. It was intuitive and incredible. I would certainly recommend Basecamp to ANYONE that is working on a group project!

Easy to use

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great software with an ease of use that made it a pleasant experience. Made my life a lot easier. There were a ton of features. The customer support is superb and the value is great for the price.

Great software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love basecamp. I think is functional, user friendly and easy to use. Very easy to understand for first time users. Also, is reliable.

Great software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love basecamp. I think is functional, user friendly and easy to use. Very easy to understand for first time users. Also, is reliable.

Basecamp product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Basecamp is so very easy to use for anyone. It's so simple and kid could use it. Love using this product. I highly recommend it. Buy it today and I'm certain you'll love it too.

Basecamp is great!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Basecamp is a great software! I was able to do exactly what I needed and worked exactly as expected.

Good deal

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Wasn't to hard to figure out,but I did enjoy it. Easy to use and manage , helpful customer service people

Good deal

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Wasn't to hard to figure out,but I did enjoy it. Easy to use and manage , helpful customer service people

Effective way to communicate

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The experience that I have had with Basecamp has been a very positive one. It is great to be able to assign and have things assigned to you and your team. We find that it enhances our workflow very much.

The Review!!

4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I like it a lot basecamp, I used it in the past but the conversation threads became complex in time.

I haven't used in the last year, so maybe you may improve it.

Basecamp Review

3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: It's helped all of our departments improve communication. I like the daily emails that it automatically sends. Very useful.

Great program

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I haven't used customer support yet so I didn't post 5 stars in that category. but I love this program and how everything is now in one place!

Great Features

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Great software with a simple way to find your files as well as recovering your accidentally deleted files by you or a team member. It's easy to share ideas with others and work from your email.

Basecamp is the best Web-based visitor management software

4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is the best Web-based software that makes it simple to communicate and collaborate on projects. It is used by millions of people and 98% of its customers recommend it, primarily for its simplicity. It supports multiple languages and can be accessed on your mobile phone.

Get organized have less "paper trails"

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Sometimes working with a multitude of people, things get lost in the shuffle and communication isn't clear. This solves that. With this, you can check in with everyone at once and have a rolling communication log. You can put similar people/departments in 1 category & ask/post something & all see it. You can set up daily questions/commanda/jobs to be done. You can add others into the group you created and they can read the whole dialog and not have to start a project that has already begun, but they'll still have all the information about the project in 1 place. No need for wasted steps and wasted time looking for the "plans".

I liked this more so when working with a large group than a smaller group. Not everyone likes the daily check-ins. I'd rather see a checklist my employees can check off each project & I could check it instead of open dialog.

Amazing Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is very good. I saw and I did like very much. I recommend to everyone that like software. very good.

Pros: Useful, easy

Cons: Cost

Recommendations to other buyers: No

Superb Project Management!

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is one of the best! ITs a great way to track tasks and share information, its awesome to use. Managing a project couldnt be easier!

Pros: Great for tracking tasks and managing

Simply great!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's an excellent way to keep your work and communication organized. I love how it displays every response one after another so you can keep track on everything. And I'm a organization-freak!

Make Life Easy

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Basecamp allows you to manage everything easier. A good solutions to keep everyone on the same page.

A must to get

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is definitely something you must have! It is very user friendly, and value for money. Strongly recommend!

Fantastic Product!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, Easy to use, Easy to use .... Powerful program with many features and uses! Super user friendly!

Basecamp - Easier Project Management

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: If you started your career using highly structured tools like Microsoft Project, Basecamp is a refreshing alternative that's almost as easy to use as Dropbox.

I've used Basecamp both within an organization and as an agency, and most users will find the interface and structure fairly intuitive.

I was away from the product for a couple of years and was initially tripped up by some of the newer features in Basecamp 3. I think I liked the sensible, enforced structure of the original rather than having to come up with one of my own. By I suspect I'm in the minority.

I'd recommend taking advantage of their generous (and wise) free trial if you think it might be a fit.

Pros: Ease of use, flexibility, pricing

Cons: Some projects (and relationship) call for more structure

Great project management tool!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is a great software for project management and team collaboration. If your team needs to create a patchwork project management tool using a very specific list of apps and services, Basecamp could be a good fit. Totally recommended.

Pros: Easy to use, reliable

Cons: hasn't changed much in the last couple of years

Recommendations to other buyers: N/A

Based on prior usage

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used basecamp, as well as dropbox and found basecamp to be a good value for the money. The intuitiveness of the program and ease of use could be improved, but overall, a good program.

Pros: Central place to share documents

Cons: Could be more secure and more user friendly

Basecamp review

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've had a positive experience with Basecamp! It's easier to use on my PC than mobile though the have been no problems, just has taken some figuring out at times.

Pros: Makes communication easier

Use a more sophisticated tool like Redbooth.

2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: This is a hard to use project management tool. There are so many better ones out there, I suggest ditching basecamp. Give Redbooth a try. I especially like the interface of Redbooth compared to Basecamp.

Basecamp keeps our teams and clients coordinated

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp has been a fantastic tool for keeping the team and clients informed and on-task. We utilize Basecamp2 (prefer it over Basecamp3), and we find that it's simple enough to quickly and easily onboard staff and clients, yet robust enough to effectively move projects forward.

I highly recommend any business that finds it challenging to manage multiple projects with multiple internal and external stakeholders to give Basecamp a try.

Pros: Solid platform for sharing, commenting, task management, project management.

Cons: Tried Basecamp3 and went back to Basecamp2, I found that they dumbed down Basecamp3 too much and removed some functionality.

Recommendations to other buyers: Great option to look at.

Great Service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used Bacecamp for many years and were one of their partners and we love them they have helped us save alot of money

We love Basecamp!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our College Marketing and Communications office has used basecamp for the last year and love it! We can easily communicate, collaborate on projects, and share files with clients all in once place. This has helped our office become more efficient and has increased communication.

Pros: easy to use. improves communication. all in one

Cons: none

Works fabulously!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As a business owner, I love the easy way Basecamp coordinates tasks, communications, and project calendars while integrating with Tickspot - our time keeping app. I like the overview of all projects, or tasks. I can look at assigned tasks from the perspective of the project, from the perspective of the user the tasks are assigned to, or from the perspective of the due date. We currently use Basecamp 2 and have signed up for Basecamp 3 which offers even better team support and functionality.

Pros: Custom Templates for project creation. Email directly to a project. File storage, text docs, tasks, and discussions all in the same project. Fantastic customer help/support. Quick and informative.

Cons: Basecamp 3 (which has even more features and functionality) does not integrate with our time-keeping app, Tickspot.

Recommendations to other buyers: Recommended

Love it, Awesome Software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: If i need to choose to-do list for my work, it's always will be basecamp. You can get everything you need for team management, even online chat. It's best team to-do list that i used and i'm still in love with 37Signals book.

Pros: Easy and looks amazing Good price for every team

Cons: Can't just copy full project or create project that will be the same every month

Recommendations to other buyers: Recommended

working together is easier

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have been using BASECAMP for a NEW product DESIGN project with more than 12 people involved and 3 companies. This is definitely a must have for that kind of project. It allows anyone to access and share the information they need, tracking conversation... It is even more useful when people are working from different location. We upload key docs, deliverables, and invoices. Schedule is also a feature that can help, even if we did not use it that much. It also works over email ¿ so people who prefer email can simply reply to discussions via outlook without having to log into Basecamp. In addition, I love the spirit of the company which is a plus. It keeps project management simple, maybe too simple for some of our team. For me it was doing the job and at least we were using almost all the features. And we did not waste money an expensive Project management software and instead we used the money for the project.

Pros: Easy. Not expensive. good looking

Cons: Lack of task management

Recommendations to other buyers: Recommended

A Key to Running A Business On the Go!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp has been a life saver when it comes to pairing my staff ¿ who work in remote locations ¿ and pairing my clients who live all over the world ¿ to a list of tasks and project updates. The system is heavy and has a lot of features that we don't need/use, but if you can figure out a way to make your work flow "work" within their system it can be a lifesaver.

Pros: Thanks to apps for mobile devices as well as full desktop versions, you can log in from anywhere to access up to the minute information on current projects.

Cons: A lot of extra "features" that I would love to be able to 'hide' for simplicity sake, but they are not deal breakers by any means.

Recommendations to other buyers: Do yourself a favor and definitely try it out!

Great for intensive projects

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use Basecamp to onboard new hires at our marketing agency. I think it's a decent system, but it could use a little more of a visual interface. I think sometimes the text on our project pages is hard to look at.

Pros: I love that Basecamp autosaves everything. It's a small thing, but some systems don't do this and it is inconvenient when you lose information. I also think that Basecamp is awesome for more intensive projects. You can house a lot of information in one spot and the website works pretty fast. The to-do lists in Basecamp are my favorite thing!

Cons: I think there are other easier project management systems. I think it would help if Basecamp were a little more visual.

Recommendations to other buyers: Recommended

Great tool at a great price!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very easy to use and set up. It has all the tools that I need making my job much easier. I am really happy with the software overall and would recommend it

Pros: Ease of use

Cons: Monthly fees

Basecamp to Keep You Organized

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our team uses Basecamp to collect and organize the different parts of our business. We create folders, add notes and documents for the entire team to share.

Pros: Easy to use, can track and store just about everything. Very economical and team-oriented.

Cons: Sometimes hard to navigate. No way to "back button" your way back where you came from.

Recommendations to other buyers: Recommended

funny aplication for the beggining

3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Its like hanging on twitter or similar platform, its nice for the begginer but with time, you`ll see its not that complet, and you`ll need something more

Pros: its verry friendly

Cons: to much similar with twitter / facebook etc

Recommendations to other buyers: no

My favorite collaboration tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is a really great collaboration tool, one of my favorite on the market. Great functionality, ease to use. Highly recommend.

My review on Basecamp

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love how easy this product is to use. This product works well for any size business. I like how easy it is to work with customer support for any issues.

Pros: I love how well this works for my company makes my job so much easier.

Cons: Nothing so far this is a great product.

I like Basecamp

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Basecamp is the main player in the task management software. They do a good job of assigning and tracking tasks in a given project along with providing task management. They provide flexible response: website, mobile app or through email replies. Basecamp is has a simple website interface and they make it very easy to interact with.

Basecamp is great

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Well, I've found that my clients actually enjoy using it which is huge. I was trying to decide between a couple of top PM apps attempting to make the decision myself. Then I thought I would let my clients try them and tell me which one THEY like best. They chose Basecamp, and now I like it better too.

Interesting approach to managing customers

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: BaseCamp in my mind is a hybrid of project management and, customer subject-based repository.
While you can use it as simplified project management, as it collects notes, to-do, and documents, it is really an interesting way to share knowledge among team members or customer and consultant that work together on a project.
It is very easy and simple to use but I don't see it as a real project management solution, as it lacks proper time tracking and dependencies.

Pros: Easy to use, simple, friendly

Cons: Lack features of a proper project management

Recommendations to other buyers: Try their free version and see if it works for your need, it is truly different than the other players in this market

Easy to use product

3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is a very easy to use software if you are in the market for a product/software to effectively collaborate with your team.

Pros: Easy to use

Basecamp with nonprofits

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We use Basecamp with our web developer as a primary communication tool. It works great for us to manage and maintain communication around projects and files.

One of the challenges we have is over time Basecamp fills up with lots of conversations and tickets that can be a bit overwhelming. However, Basecamp has a great search tool that helps us find older tickets/ conversations.

We manage several projects at a time with Basecamp and the interface is super easy and easy for non-technical folks. Also, the ability to respond to a ticket via email is helpful.

Basecamp also has an app that has been a lifesaver for us in the past especially during emergency situations.

Pros: Ease of use, low learning curve, great app

Cons: Gets filled with tickets quickly

Great product for teams and collaboration

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this as a tool for two partnered freelancers that do not live in the same city. It was great for dividing up tasks for clients, keeping on top of projects and asking questions without filling up your mailbox.

Great way to coordinate a project

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I've tried a few project managements tools and Basecamp won me over for managing small projects. Satisfies all basic needs and does what it says on the tin.

Very solid product for collaborating!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I've used several project management tools and Basecamp is by far the easiest for me to stay organized throughout large-scale projects with multiple people. I feel like I'm totally on top of everything when I use Basecamp.

I REALLY wish they had a tiered pricing system as I can't afford to use it all the time and I never need it for "unlimited projects". Because of this, there are other solutions I choose to use for my everyday projects.

Pros: Very simple and straight forward to use

Cons: Price. One Price level makes it unaffordable to small businesses and consultants.

Decent project management/collaboration software

3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp was the first project management software we used. It was useful for posting documents and basic communications and was very stable. For our purposes, we determined that the lack of calendar tools and live document collaboration were reasons for us to seek another solution.

Pros: Ease of use

Cons: Limited functionality

Awesome service even better Apps

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I'd tried some project management tools, web based, mobile apps, etc but once I found basecamp (and road all of their published books!) I haven't got any issues with the projects managed using basecamp, the mobile app experience is as good as the web app and even the desktop App.

Pros: Very easy to use, visually simple, elegant colors

Cons: Well hard to access if you're offline.

Recommendations to other buyers: The iOS App is GREAT!

Love it!!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I would recommend this to all of my friends! Soo easy to use and really great quality! Wish I knew about it sooner!

Great project management tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is a wonderful, easy to use and well laid out project management tool. customer service is very friendly and helpful!

Great communication piece

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My company uses Basecamp to create tickets to complete task for our clients. We also use it instantly text someone or a group in the organization. We also use it to communicate with the client and have a tracking of communication.

Pros: Easy of use

Cons: sometimes not a quick way to find exactly what I'm looking for.

Extremely user-friendly interface

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is very easy to use and doesn't require training to onboard staff (unlike the alternatives which definitely take away work hours to onboard teams). The interface is so responsive and simple that you will be happy to use it; it never feels like a chore.

Other benefits include the amazing customer support--seriously, it's so easy to get a response from a real person via email quickly without all the annoying canned responses that seem to always conveniently avoid the question. They also have a version that allows you to communicate with clients but the features don't appeal to me (I don't see why I'd use it over emails) so I haven't used it and can't speak on it.

With the ease of use, there are some shortcomings such as fewer features than the competition; I can see how a missing feature can make Basecamp a tad too simplistic. No time tracking, no option to add statuses to projects (e.g. pending, in progress, etc.), no *fully functional* integrated document co-authoring, admin controls are limited, etc.

Overall, Basecamp3 is the best choice for basic collaboration and project management needs.

Pros: User interface, ease of use.

Cons: Limited features, limited admin controls.

A Great Simple Solution

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I really love Basecamp because it has just the right balance between simplicity and features. Easy to use and understand. Plus it really gets the whole team involved.

Pros: I love how easy it is to use.

Great tool for project management

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great software when working with your team. I like the co-operation tools provided by BaseCamp. All productivity tools in one place: calendar, deadlines, reports, filesharing.

Pros: Easy to use. A lot of tools for communication.

Cons: A bit pricy.

Recommendations to other buyers: Add some gamification.

Basecamp connects three offices efficiently

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Basecamp is a leading web-based project management system that actually manages our projects, and does it well. My content team is able to connect with our public relations office and advisor team, assign projects and streamline collaboration. We're able to communicate efficiently and manage our projects easily - and in a way that makes sense.

Pros: Ease of use and organization.

Basecamp for Projects

3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used Basecamp to track progress on different projects that include multiple people in multiple locations. It provides all the tools and resources we need to stay on track!

Basecamp the savior!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I can tell that saved a big project I was working on. the project didn't have a pm software until a project manager with basecamp was integrated into te project and we were able to complete the project in time thanks to the software. I help join 3 different companies working on the same project.

Pros: In easy to use. is not an inception like other PM softwares i have tried

Cons: ugly interface

Recommendations to other buyers: Add a native version on the software.

Great project management tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love it. Although I don't have a big team as yet, this is an awesome tool with lots of features to keep track of projects.

Great for staying on track of my team

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Basecamp to manage all of our projects. It lets me create projects and add certain employees to each project. It's also customizable to different departments, so I can create projects for our HR department that are unique to their tasks while also having projects for our production team. You can create project templates to cut down on time when creating similar projects. Very easy to use.

Awesome sauce! love it!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Keep project management simple, but in some regards, too simple. The service remains simple to use and quick to setup, but it's not nearly as robust as other online project management solutions

Pros: good

Cons: bad

Recommendations to other buyers: great

Nice site!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: After each teaching from WebAR developers, BASECAMP gives a brief overview. In additional - all my homework for implementing WebAR into our system is on Basecamp. Easy to use and easy to share with others.

Pros: Ease of use

Cons: Nothing i can think of

Recommendations to other buyers: My IT man loves it and has used it before we started using it. It has been a great help for our firm.

May have been the target but now miss the mark

2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We used this with a client's marketing team and was overly unimpressed with the look, feel and functionality of the product. There are many other project management solutions running around, some are free and are not only easier to use, but also have more robust features and better elements that makes me want to use the software.

Pros: it was easy to use once i got the hang of where things were located.

Cons: felt extremely dated and lackluter.

Recommendations to other buyers: do a complete overhaul of the UI, focus more on users and what's new around the project management world.

Nice Product

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Makes it easy to share ideas with other and also easy to find files. I think the task manager could use some improvement.

Great Product

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I experienced the power of Basecamp when our company was transitioning to a new software company. The ease of use in tracking the progress of the transition was amazing. I liked being able to track the messages as well as the task staffing for our conversation. I was thrilled there was a product like this on the market. Thanks for making our project management easier.

Pros: Ease of use and tracking.

Cons: Search function could be more powerful.

Basecamp! Love it!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Great business software, ease of use and features were phenomenal. I'm very happy with it and would definitely purchase again!

Pros: Ease of use Features.

Cons: Nothing

Suggested Integrations and Going Back to Basecamp 2

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It would be fantastically helpful if BC would suggest integrations for its platform, like Facebook does on their advertising platform every once and a while. Our agency is always looking for more productive ways to accomplish task including using Slack, time tracking tools and others. What if BC lets users know about such integrations instead of having to dig through their site to try and find them?

Basecamp 2, in my opinion, was much easier to use. Now, if I need to find my assignments it takes at least 3-4 clicks, whereas in BC 2 it took 2. I'm not sure why they switched back to an old format (so I heard) but I'm not sure it is more helpful.

Pros: Ease of use. One of the best task management software I've ever used. Much better than Asana, Trello or the other guys out there.

Cons: Finding your assignments use to be much easier, but with the new update to BC 3, I feel like the company has made it harder to access your work.

Recommendations to other buyers: Suggested integrations every once and a while. What all can BC do? Surely it's not only a task management software.

Happy client

5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Used software while working for marketing firm on a daily basis. Was happy with the overall functionality.

Pros: Easy to use.

Cons: Not applicable.

basecamp new user

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Used it in connection with another program I was trying out. Not bad. Fairly easy to use. Not something I use regularly however

Great for simple lists and processes

5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Basecamp is very easy to use and is great for managing short and simple lists as well as basic processes for yourself or in collaboration with a team either locally or remotely. However, it's not super robust and doesn't have tons and tons of features and they actually pride themselves in having created a product that doesn't do everything. It does what it was designed to do very well, but if you're looking for something a little more robust and feature-rich, you may want to consider other solutions.

Best Collaboration Tool Available

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I run a small, digital marketing agency and we had been using another collaboration tool (rhymes with rodeo). We were disgruntled with that platform and so began looking for a new one. We have a staff of 11 and have all fallen in love with Basecamp. It's so easy to use, has great tools for reminders and updates, and a beautiful mobile app.

It's the best collaboration tool available.

Pros: Easy to Use Inexpensive No "per user" fee Beautiful mobile app

Cons: None

Recommendations to other buyers: They are constantly making updates to the app to make it better. I'm very impressed!

A great tool for small business' that collaborate with clients

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Basecamp was used for our design and dev team for quite some time before we had to migrate over to another system.

Basecamp was extremely beneficial for our team because of how easy it makes for clients to collaborate with us and hold each other accountable. Only downside was that when a task was issued to a user, it lacked the ability to create subtasks under that.

Awesome software

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Basecamp is a wonderful software for medium-large businesses! My employees and I love using this product! Very easy to use

Quick and easy

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This platform is super easy to use and is really straight forward, simple but almost too simple... doesn't have some of the awesome features other software has.

Basecamp is great!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Need something to help you collaborate? Just use Basecamp! it's what everyone else is using anyway, it's its great!

Wonderful product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Base camp is a wonderful software that is cost efficient and easy to navigate! My team loves working with basecamp

Basecamp works perfectly

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Basecamp brings everything from your company to your computer, with Basecamp you can work with your team easier and faster.

Basecamp is easy to work

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Basecamp organizes projects easier, I recommend Basecamp to anyone who wants to work in the best way, make the project easier.

Team Collaboration & Document Management Via BaseCamp

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Basecamp is being used in our projects for team collaboration where the teams have been configured and all the communication is being handled via basecamp.

Also, we are maintaining our documents via basecamp where individual contributors can come and add comments and feedback.

Easily fit the need to share files

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I was given access to this through a vendor. We were working on a project together. To share documents across organizations, this was great. Like a simplified SharePoint with fewer features, but more features than if you shared documents with Google Drive. It did have the overall social networking feel, which made it very easy to use. It could be a little more robust for project work. Action item log with due dates and a timeline would have been awesome for what we were doing. This was my only experience. Maybe those features do exist, but I click on everything when I come across new technology and I couldn't find those types of tools.

Pros: ability to share files easily between two networks

Cons: not many features for project work

Sharing and storing information in one place!

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Great platform for keeping information that is shared with others in one place - calendar, to-do's, correspondence on projects. The tagging function for keywords has also come in handy when you are looking for all the information on a certain topic that is spread across multiple files and conversations.

Great for teams!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We've been using Basecamp for three years and we can't live without it. It's a database now for everything we do, it's like having everyone's computers and everyone's emails threads at your disposal. It makes it very easy to find information and follow up on projects. We use it quite differently from what it was intended simply because of the nature of our business, but still, it can adapt to almost anything you need, so again, kudos for Basecamp in that aspect. Calendar features and integrations are also very useful. Love it!

Pros: The calendar features where you can access other people's progress on projects. The "everyone" feature that lets me see who updated what, the latest comments, discussions, and files. The integrations that are available. The fact that I can just forward an email to a specific address and create a new discussion without even logging in to basecamp, right from my e-mail.

Cons: I would have a use for a work chat right within basecamp. The fact that I can't upload video directly to basecamp.

Recommendations to other buyers: Video uploads would be great for our company.

Great for agencies and freelancers, not always the best for clients

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Basecamp had been invaluable in my career in both freelance work and agency work. Being able to keep conversations altogether, and files in the same searchable place make project management a breeze. The downfalls are that the thread setup can be irritating when trying to refer to a specific conversation, and most clients are uncomfortable using it. My solution to the thread issue is to always integrate conversations with slack which has a much more advanced search functionality, and for clients. It would be nice to have a better note taking place in Basecamp.

Great project management tool.

4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We used Basecamp for over a year to manage our three main projects and found that it doesn't get in the way of your work.

Pros: Clean & beautiful interface, ease-of-use.

Cons: Too many notifications can be annoying.

Great for teams working remotely

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We have used Basecamp for some time now and compared to competitors it seems too simple at first glance but that quickly changes as you realize this gives you the ability to mould it as per your needs. It also makes it easy for outside people to join your team and work process or odd jobs. An extra plus is an excellent desktop and mobile app.

Pros: Simplicity, desktop app, mobile app.

Cons: No linear timelines for projects, price.

Great software!

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Great software!! Would use again! When I needed customer service, they were kind and very helpful!

Excellent Product

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Basecamp is a great piece of software. I love reading the columns in business magazines by the founder.

Pros: Very well made.

Cons: Nothing.

Recommendations to other buyers: No

Basecamp is Awesome!

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I use it at work to manage multiple projects. I like how you can have multiple dashboards so you can separate projects by groups! Makes life so much easier when working with different teams within the same company. Just a few improvement ideas:
1. I don't want to register with a new email in order to create another dashboard that I am the head off. I should be able to do it as an admin under the same email.
2. When I go to basecamp.com and log in, I see my 3 dashboards but I can't click on them to open them. I have to right click and open in a new tab. Once I'm in a dashboard, I can switch easily but it's in the beginning on the homepage when I try to open one that I have the issue.

Pros: Easy to use! Allows you to have different dashboards for different projects among different teams.

Cons: There are 2 improvements I would make (listed under what I wrote for my experience).

Recommendations to other buyers: I don't use it but I have had other people tell me the app is horrible. Maybe you should look into improving it.

Good tool but fairly basic at the moment

4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I like Basecamp, but from all of the project management tools I've used, it's not the best. Who knows, it may get better in time. If you're looking for something simple and basic, it's a good option.

Great for multiple businesses

4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We use basecamp to keep track of bills that have been paid or need further assistance. Great way to communicate with multiple employees

Pros: Easy to use Functionality

Cons: Could have more up to date features Alerts could be more user friendly

Nice program management system overall

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Basecamp gets the job done, but projects don't populate as one would like when working with a team. Great for individuals

Pros: Easy UI UX Simple creation

Cons: Not good for team projects

Great Tool

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: That's incredibly easy to use but a great tool for synchronising team effort. Everything in one place. Liked that..!

Simple and Straightforward Teamwork

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: With Basecamp, you are getting exactly what you pay for: a helpful tool to collaborate with your team, check off and complete tasks, and get things done. It's simple to use and is great for productivity within different

It's laid out very intuitively, with latest projects at the top, tasks in the middle, and archived assignments below for easy access.

All in all, a really simple tool that definitely gets the work done efficiently.

Simple and Flexible with service/plugins