Clarizen

Clarizen

4.5 / 5 109 reviews

Who Uses This Software?

Collaborative work management is best suited for enterprise-level project managers, IT organizations and professional services teams that require powerful, flexible and intuitive project management.


Average Ratings

109 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Clarizen
  • www.clarizen.com
  • Founded 2006
  • United States

About This Software

Project Management for the Enterprise: Built on a secure, scalable platform, Clarizen brings together project management, configurable workflow automation and in-context collaborationall from an intuitive interface that allows everyone to work the way they work best. Everyone involved can track tasks, communicate effortlessly and participate on their terms. Connect your workforce, eliminate silos and bring new levels of visibility and progress.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Ability to get very detailed

Feb 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Comments: I used Clarizen to track my time for specific projects while working on an operations team. I think our company got way too specific with the tasks, as I would be tracking time as little as 15 minute increments, but I do think that is a plus with the software! You can be assigned to many, many tasks and be reporting time to all of them. It is easy to use and search for what you are looking for and a very short learning curve.

Love Clarizen!

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: All in one; Social, Work Plans, Scheduling...

Cons: The User Guide is useless.

Overall: My organization selected Clarizen from a wide array of project management software options just over 2 years ago and we're very happy with our decision.

We're a training organization, so slack built into most projects is used up before we get the handoff. This means we must be very efficient and well-coordinated. Clarizen gives us what we need all in a single application. Social, email, file attachment/link to work items... prevent us from checking multiple sources for information.

We've customized Work Plans and documentation templates our project managers use to quickly execute tasks. The social functions have replace our Outlook email and we've found that makes projects much more transparent and eliminates hidden agendas that often hit projects.

Clarizen support is phenomenal! We have a dedicated expert that currently meets with us every other week and I get quick resolution to any issue posted to their Support Request Center. The dedicated expert has been especially helpful as we're constantly customizing the system to the point that it will soon become the training department's operating system with schedules, timesheets, project plans... everything right in Clarizen.

Recommendations to other buyers: It's so customizable that you can spend the rest of your career optimizing Clarizen and it's all worth the time.

Full Featured Project Management Software

Dec 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The almost unlimited features and options

Cons: There are almost too many choices, it takes a while to really gain a full understanding of how everything works

Overall: Clarizen is the foundation of our project management process. It provides a wide range of features and customization to support the needs of our design team, project managers, production, upper management and sales staff. With customized reports, each team member can see the data that is important to them. With customized views estimating can see what is important to them, sales can see that they need and project management can see their information. The dashboards are great to show a snapshot of how many projects are doing. It is obvious the people at Clarizen have put a lot of time and effort developing and refining the project management process. It's a great program to get everyone on your team involved

Recommendations to other buyers: If there is something you are trying to do in the program but can't figure it out, join one of the free questions and answer sessions. There is probably a workaround that will get the job done.

Good tool with lots of features

Dec 30, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Sharing, resource management, Very powerful reporting tools

Cons: No undo, Workplan can be quirky and often have to refresh the page for updated/correct info to show. Slow.

Overall: Clarizen is a feature-rich tool that has lots of capabilities and customizability.

The negatives I have observed are the omission of some fundamental features like Undo, and some quirks, particularly in adjusting predecessors, cascading updated dates and adding new tasks in the work plan.

One of the best project management solutions

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We researched for the best project management software app we could find and ended up at Clarizen. It has the best features and an easy to use interface. Very helpful tools to get the job done and the pricing was fair.

Enterprise grade PSA Solution

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Extremely flexible in all aspects of the solution. The end user can customize the views to best fit his specific work requirements. Sys Admins can configure the system to provide custom functionality. Software updates occur regularly and they provide meaningful enhancements and bug fixes. Support has been great.

Cons: Honestly, not come to mind.

Overall: As our organization grew we knew need to migrate from our existing PM tool. We initiated an exhaustive search to find the best solution for our business. There are hundreds of "PM" tools out there of various shapes and sizes. We quickly narrowed this down to a handful of potential partners. We found Clarizen to be the best fit for our business. Clarizen accomplished 80% of our requirements out of the box. Because of the solutions extreme flexibility we were able to develop custom workflows to meet the rest of our requirements. Clarizen is scaleable to meet our growing business needs.

Recommendations to other buyers: We tried to rush the implementation. Clarizen can work out of the box, however the system is extremely flexible and configurable and we found out shortly after beginning the implementation that we needed more time to do it right and bring all the functionality to our end users.

Clarizen PM Tool

Nov 10, 2016
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: It captures the right areas required for project management, provides more detail that Microsoft project and allows for all projects to be captures in one place. Has great reporting and pictures of timelines and milestones

Cons: Timesheets are to complicated and difficult to complete. No option for capturing project expenses against a project. difficult to enter in dependencies, very repetitive task, rather than allowing for templates to be used.

Overall: Interesting experience, however the tool is too detailed and not easy to use if you are not a PM. There are too many dependencies that need to be filled in before moving ahead. The timesheet feature is not very user friendly. No integration with QuickBooks online Canada. No customization allowed with this tool.

Recommendations to other buyers: Tool needs to be a little more simpler for smaller organizations.

Effective & Customisable Project Management Tool

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Clarizen has moved us from spreadsheet based project management to collaborative, efficient portfolio management. Adopting Clarizen was straight-forward and it was quick to see the benefits. Managing many projects simultaneously across many customers and project types is now possible and manageable.

Our development team have a much easier time of knowing what they should be working on in disparate cross-company project teams. The accompanying iPhone and Android apps help ensuring time-sheets are kept updated and communications are not missed.

It is hugely customisable in regards to setting up simple forms, workflows with notifications and visual aids. We've been able to recreate our own methodologies in Clarizen.

The only issue we have had is reaching the limit of custom fields possible without moving to the unlimited license model.

Support has been excellent and dependable.

The "Swiss Army Knife" of Project Management

Sep 24, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is Microsoft Project Management on steroids. It gives you the same capability to manage a project but adds features to provide a complete solution. Easy customization to fit each department needs. Resource Management across of projects, Collaboration at all levels, robust reporting module...

Cons: The reporting module provides the capability to easily create dashboards. I have created dashboards for every level and function of the organization. However, it is difficult for a manager to see his staff's dashboard.

Overall: Working with Clarizen for a few years. Started before the rich reporting capability existed. Using it for Portfolio and Project Management in an Advanced Engineering Product Development team.

Recommendations to other buyers: Try it, Clarizen makes it easy to give it a trial run. I was able to implement 200+ licenses across 3 sites and 2 countries without paying any consulting fees.

Improves our business processes and communication

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use and to change configuration or customize to best meet your user's needs.

Cons: Cost management is great but could use the concept of effective date to make it easy to use when spanning the fiscal year or promoting individuals.

Overall: After launching Clarizen in our organization, it was easier than ever before to do resource management and get timesheets in. Therefore the data is more accurate so we can now make sound business decision based on accurate information.

Recommendations to other buyers: Make sure you get a professional services package, that week on site made a world of difference when we launched and it continues to pay off over a year later.

Clarizen makes project management easy

Sep 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Social Collaboration
Customization right down to the fields being used in each and every element.

Cons: I would see that at times the interface due to it's beauty becomes a bit slow.

Overall: Working on clarizen was a new world for me as I had never used an online project management tool. As most project managers it is hard to move out of the comfort zone which really works, but Clarizen was different. It provided the flexibility of updating projects on the go as well as task assignment to resources and updates to stake holders. Clarizen also helped us to decrease the time to update project status as it was easy to get reminders on updates and also daily status reports on emails for escalation. The social collaboration part is one of the best I have experienced so far on any type of platform for the "working" environment.

Recommendations to other buyers: I would expect that anyone who tries out Clarizen would definitely be interested in using it in it's organization.

Excellent PPM

Aug 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Modern look and feel, customization, and reporting.

Cons: External collaborator option is too expensive, e-mail tracking and integration for capturing communication customers who are not users in Clarizen is limited

Overall: Compared all PPM solutions we have used in the past Clarizen provided a much needed increase in reporting and customization to meet our needs. It allows us to not only track the additional information we need but report on it in a way that make portfolio review much easier that it had previously been

Great project management system with good flexibility

Aug 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it.
Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons: Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services.
Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

Overall: Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product.

Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Recommendations to other buyers: We reviewed a lot of solutions before deciding to use Clarizen, none seemed as flexible while also providing a comfortable user interface. It's not perfect and it has some quirks but no system is without them and it's adaptability should allow you to workaround most issues.

Great tool for collaboration

Jul 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The level to which you can customize, create custom actions and workflows, etc. is the best part of the product

Cons: Implementation can be tricky. Your instance starts with everything turned on, it would be better to start with a minimal instance and turn things on as you need to implement.

Overall: Great product that allows for a ton of flexibility. It's been great to be able to customize for the specific needs of each team, yet still have all teams in the same product.

Recommendations to other buyers: Same as above -- have a clear plan for your implementation. Turn off all the features that you aren't going to use, and minimize the number of fields showing in the UI. This will help with adoption.

Clarizen more than project management

Jul 28, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Clarizen is easy to customize and has a wonderful roadmap and gantt chart.

Cons: It is designed for people to go in an update their own work, however, it seems hard to get buy in. Therefore, the PMs still end up doing most of the work.

Overall: Clarizen was brought into our company as a project management solution. We quickly learned that it is so much more than that and soon it was in all parts of our company.

Recommendations to other buyers: Take time to understand your full business needs before customization.

A very helpful tool for any company!

Jul 24, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Clarizen is a great tool to have to keep track and manage new implementation projects for your company. Not only is it nice to have all documents, notes and emails in one place but the ability to involve other coworkers in a project and have discussions right in the program is an advantage.

Clarizen for Change, Progress, and Satisfaction

Jul 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to schedule and create task dependencies, view road maps of project progress, track time per individual project tasks, and report on a managers current work load.

Cons: The ability to learn and grasp concepts for project scheduling and schedule management. PRO TIP: Use templates and other built in task management features to effectively plan and project a projects plan.

Overall: Clarizen allows our project managers to effectively manage and schedule action items to ensure completion dates are met and project dependencies do not go unnoticed. With Clarizen our team excels to meet deadlines and ensure client satisfaction.

Recommendations to other buyers: The developers are always adding new features that keep your users learning!

Highly Recommended

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The user friendliness of Clarizen can not be beat. Recently, our company moved to Clarizen for project tracking and the transition couldn't have been easier. Employees rave about the ease of the system.

Cons: If i had to choose, the disconnect between Projects and tasks on the same view.
It would be nice to have these without the need of workflows to integrate them.

Overall: We used Clarizen for our project management. It is easy to learn, user friendly and our employees love it.

Recommendations to other buyers: Clarizen gives our employees a method to track projects and complete tasks while implementing our clients. It simplifies the implementation and keeps employees organized.

Very good cloud-based project management software

Jul 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
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Pros: Highly configurable
User friendly
Great user experience

Cons: Lacking time reporting module
Slow response from customer support (might be days)

Overall: I've been using Clarizen for time reporting and project management. Almost 200 users are required to use it, and while the time reporting module of the system is rather mediocre, the project management capabilities are impressive.

We are working much more efficiently with Clarizen.

Apr 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are able to work as a team more efficiently.

It Can Do Just About Anything...*

Jan 22, 2016
4/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Comments: *...with the right knowledge of programming or significant investment in their custom programming services.

If you can think it, Clarizen can probably do it. It's that flexible. That's my all-encompassing endorsement of the app. It's just that good!

On the downside, the app can be a little slow at times--mainly slow page loads or inconsistent page refreshing. There are minor oddities and head-scratchers here and there (like it won't load more than 50 items on a page at a time without waiting for a further page reload), but we've been willing to settle for those quirks in exchange for the system's incredible flexibility and powerful tools, configuration, filtering, reporting, etc.

One other thing that is of note... we have been using the app for 2 years and have had at least 4 different account reps. And they all have three things in common: they tend to want to only speak with you by appointment, they seem to be in a hurry when they do speak to you, and they are always ready and willing to sell you something without listening very well. So just be prepared for that and demand that they slow down.

Tech support is thorough, but slow and sometimes it takes a while to get resolution to issues that aren't life-threatening.

All-in-all, we've found Clarizen to be the most flexible, versatile, powerful tool out there. All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most.

Clarizen for Project Management

Nov 21, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: MedImpact is a Pharmacy Benefits Management company with about 1001 to 5000 employees. Clarizen was selected to be the Project Management tool for the Implementation Services business unit. The Implementation Services team did not have a cohesive way to manage the New Client implementation projects. The existing tools and manual processes limited the capacity of new client projects that the business unit could accommodate and made it difficult to track down related emails, files, and decisions. If our sales teams have a really good year we would exceed our capacity to implement new business. For sustainability we had to move out of the dark ages of project management, Clarizen was our ¿light at the end of a tunnel¿. Clarizen offers the best of social media, project management principles, work-flow automation, and an intuitive user interface design. Clarizen ¿Partners¿ with you to provide the best the tool can offer to improve your daily operations and reduce manual processes. The Clarizen Customer Success Team provides the best support and guidance that I have seen in years. This growing company is setting the bar for business to business relationships and project management solutions. While this tool was selected for one small business unit we are expecting that the tool will be used by many other business units as the versatility of the tool can accommodate their project management business needs.

Pros: Key features that we use: Salesforce integration; document or file management integration with Box; social collaboration; dashboards; automated notifications; work flow rules; customer collaborator feature; scheduled reports; project highlight reports; Gantt Chart and Road map widgets; customizable app plug-ins; and customizations galore.

Cons: Areas for improvement: Out of the box Clarizen offers "canned reports" but it was not easy to learn how to create the customized reports that I needed for my business unit. It would have been nice to have a report suite that contained examples tied to a business question or objective in order to better understand the application and use of the canned or dashboards reports. The Salesforce integration model did not provide the level of API security that our IT Security team required. The tool did not offer the data file security required by our IT Security team to use the Clarizen standard data file management features so we had to integrate with Box for file management.

Great Project Management tool for my software implementation team!

Aug 06, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My team has been using Clarizen for a little over a year now and I cannot say enough good things about them. My team implements time and attendance software for companies across the country and using Clarizen as a daily tool to track the progress of those implementations has been great.

What I am most impressed about with Clarizen is their ability to tackle new challenges. An example is my team has levels of employees based upon experience. One thing that we wanted to try do and then accomplished in Clarizen is writing a "Complexity" scoring system so that when we entered in new clients and put their information into Clarizen they were given a score based upon certain criteria so that when we assigned new clients to our employees we could assigned the easier clients to the lesser experienced employees and the tougher clients to the more experienced employees. It has worked out fantastically for us and that is just one example of many where we brought an idea to Clarizen and they made it happen.

One thing that I continue to stress to Clarizen is a need for better Outlook integration. Whether it is a better streamlined emailing option or calendar enhancements it can be improved upon.

Overall we have been very happy with the experience so far, enough so that we have brought a new division of our company onto Clarizen and look to possibly expand it even further in the future.

Took Our Project Management to the Next Level

Jul 30, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've enjoyed working with the system so far. It's pretty easy to use as a team member but I deducted a star because there's an incredible amount to learn and understand from an admin perspective. The settings and options allow for a lot of enhancements/customizations, but with that comes a lot to learn and figure out when you're in charge of the environment.

My team is about one month into our rollout so we have some minor hiccups as we all get familiar with it, but the Clarizen customer service team is top-notch and helps answer our questions right away. The support provided is vital to success - from the customer service rep assigned to your account to the webinars offered (Office Hours, topical tutorials, and more).

Excelent software for handle several rprojects at the same time

Jul 24, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: the tool for reporting are really good and the social interphase is great, the mobile app should be more practical in order to make easier the resource administration

For Enterprise PM and Collaboration Software, there is nothing better.

Jul 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Experience:

We have been using Clarizen now at Hachette UK since 2015 and I must say it has enhanced the way we work dramatically. Gone are the days of having numerous spreadsheets, project plans and SharePoint issues logs, now we have one centralized application for our Programme of Projects, Milestones and Tasks, plus collaborative discussions within Clarizen itself, with a full history.

Pros:

+ Excellent Project & Work Item management.
+ Powerful Enterprise discussion module which link into everything Clarizen does, from Projects to issues.
+ A customisation engine to build custom workflows, fields, views and even your own HTML/Javascript front end panels (for your own Forms etc).
+ Reporting and Dashboards, again with custom reporting.
+ A best-of-class Customer Services and community and quick responses.
+ A public product Roadmap which you can contribute to, with regular releases with new functionality.
+ Rich API for developers to hook into.
+ Growing community of Clarizen users and an App Marketplace of customisations, built using Clarizens own custom engine.
+ Collaboration extends to users outside of Clarizen itself (Sharing reports & widgets).

Cons:

- Clarizen sells Agile support. Yes there is a Team board, burndown charts etc, but the implementation is not good.
- The amount of options available can be overwhelming until you have got to grips with the product.
- Security groups within Clarizen needs to be out of the box and not a custom workflow. At the moment, there isnt a simple way of creating confidential Projects.

Wrap Clarizen Around Your Organizations Requirements!

Jul 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had the pleasure of seeing Clarizen implemented in many different ways by many different organizations. I attended an event where we received presentations from a few organizations and I WAS blown away at the vast differences in implementations. Clarizen is not a one size fits all. Clarizen is a "How can we fit you" company. There is one key question to ask during a selection process. What are my requirements? Clarizen will meet them, will others?

Benefits for our organization:

Resource Utilization, Considering prior to using Clarizen resource utilization WAS guesswork on the part of the Project Manager I would have to say having any realistic visibility much less the excellent level Clarizen provides is only to be said as exceptional.

Clarizen API, We made heavy use of the API integrating Clarizen with two core systems already in use at TCiCT. We integrated actual effort with Service-Now and our homegrown time management software.

Project Reporting, Clarizen provides an excellent built in reporting tool that as of late is only getting better with the ability to create custom dashboards directly through the software.
Providing management with well laid out project metric data is as important as keeping your project on schedule.

Why We Chose Clarizen

May 25, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose this PPM tool primarily to manage projects of varying complexity. Clarizen handle this with ease. We also needed a tool that would allow us to mature our PMO. Clarizen is the only PPM tool that offered all areas of PPM that we need well into the future.

I love Clarizen

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall, so impressed with this platform! Excited to learn a ton at Clarizen @ Work to help tranform our company.

Clarizen Work Plan improved our Project Management Process

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Clarizen's Work Plan component has been key in helping our company improve our Project Management process

Great API

Mar 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very flexible API with good documentation. Integration with clarizen has enabled our PMO to gain insights into their projects they never were able to before.

Clarizen for Project Management

Feb 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Clarizen moved us from time entry only to Project based management of our Tasks. It gives insight into scheduling, work loads, and help to make sure you check off everything you need to do. We used to have daily team meetings just to maintain the todo lists and each month contract obligations still got missed.

Now, there's a clear path to success and each team member knows what they have to accomplish and within what time frame. It's harder than it sounds.

Awesome service

Jan 18, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The webinars that I have attended are absolutely amazing. It helps me make better use of the software and understand all of the features. I would say the hardest thing about Clarizen is the interface and the number of options that you have. These Webinars make great leaps forward in using the software.

Clarizen is an excellent project management tool, and I would highly recommend it.

Nov 24, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Interface is easy to use and intuitive. It also has some good functionality, even though there is room for improvement. Also the system operates fairly quickly, not a lot of refresh. Imports MS Project files well.

Cons: Needs some improvement navigation, reporting, and daily maintenance.

Overall: Clarizen is an excellent project management tool, and I would highly recommend it.