Who Uses This Software?

If simplicity and solid featureset are important then look no further, we are your project management solution. Project Management made easy! Projects, Tasks, Time and Collaboration is a breeze!


Average Ratings

73 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ProActive Software
  • www.proworkflow.com/
  • Founded 2002
  • New Zealand

About This Software

If simplicity is just as important to you as feature set then look no further, we are your project management solution. We understand that real value isn't how much our software can do but more so how much we can empower you, the customer to do. Whether it's Projects, Tasks, Time or collaboration across teams, we do it all in one place, one view. So let us be the gears to keep you ticking and you the creative to do what you do best, create!


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Packed with features IF you need them

Jan 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Comprehensive features. Ability to set up complex templates for workflows.

Cons: The interface isn't as clean or graphic as I would like. I also don't like having to pay for features I don't use which made it expensive for me on a per user basis.

Overall: ProWorkFlow is a great platform for anyone seeking a project tracking platform that integrates multiple parts of your sales and service delivery processes.

On the upside, there is very little it can't do in terms of keeping track of sales, invoicing, tasks, deadlines and team communication; they've basically thought of everything. A solid solution for architects and consulting services (legal) that deliver time-based invoices over long project timelines.

On the downside, the interface isn't as clean and pretty as others; a little like an excel spreadsheet surrounded by widgets. If you already have solutions you're happy with for invoicing (Xero/Paypal), communication (Slack) and data (GDrive/Dropbox) you will find yourself doubling up a lot and/or having to change the way you work in order to use just one platform.

Proworkflow PM Tool

Nov 10, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Flow of the tool, captures all items required for Project management, budgeting, workload, etc

Cons: timesheet and expense entry way to complicated and hard on the eyes. Does not limit the resources to only see their projects they are allocated too, which makes it difficult for resources to review only their workload. Does not allow timesheets and expenses to be locked once submitted, which results in the risk of hours being edited once invoiced. Does not allow for mandatory comments against each time entry which is key for our consulting business and invoicing. Does not integrate with QuickBooks Canada online.

Overall: Proworkflow has many of the feature we are looking for in our organisation to manage resources, performance and workload. However the tool lacks many features as well and not customizable to suite the needs of our company. Some time has passed since our first review and based on the follow up review a year later, not many features have been updated/changed/added , e.g. locking of timesheets and comments , easy entry of expenses against a project, integration of calendar with Outlook.

Recommendations to other buyers: Would like to see the future roadmap and upcoming improvements to the tool.

ProWorkFlow Review

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ProWorkForce Project Management tools. Has very comprehensive project management features, such as time tracking, and hierarchical controls. This Project Management tools does come in three flavors so depending upon your needs you are able to decide what works for you and the type of features needed come along with the monthly price.

Cons: The drawbacks to this system is that they do not have any Risk or Issue Managemen features like some of its competitors.

Lacks support in other major languages, which would be helpful if using in other countries.

Reporting we have seen can become a bit clunky . Several folks have difficulty configuring the reporting features.

Overall: ProWorkFlow I have a few of our project managers use this with a few different companies. ProWorkFlow serves as ¿a solution for internal workflow and communication needs for many of our clients.

Recommendations to other buyers: NO

ProWorkflow

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything, it's easy to use and is a great organizational tool. Helps everyone stay on the same page.

Overall: Always receive above and beyond customer service whenever we need it! They respond quickly and are always kind.

Vendor Response

by ProActive Software on September 20, 2016

Thanks Gabby!

IT project management review - ProWorkflow

Sep 22, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use once the project plans are complete. The ability to attached documents to a specific task is a nice touch.

Cons: The very repetitive nature of setting up a project plan, the software is not very mature in this area. There is no automation in assigning a starting date from the template and having the plan populate you dates based on the task duration in the template. No ability to plan out all tasks and dates in excel type software then import. The mobile phone app will not allow you to make tasks as complete, this is a major issue for those who really want buy in from their contractors!

Overall: Really like the cloud based aspect of the tool and the ability to involve key stake holders from both the sellers and buyers teams with little efforts.

Recommendations to other buyers: Great customer support, plenty of help videos and almost instant response from tech support.

Vendor Response

by ProActive Software on September 19, 2016

Thanks for that. Tim is going to get in touch soon re: the mobile app.

So Far - Really Good.

Sep 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Comprehensive, adaptable all-in-one PMS.
- Easy and quick to use.
- Great Support.

Cons: - Lack of integration between project / project request data and quote/invoice data.
- Unable to have multiple companies for the one contact.

Overall: Work are a growing, highly productive print studio / communications department that services both internal clients in our large organisation and many external clients. It is hard to find a Production Management System that is 'one size fits all'. But, for the most part, ProWorkflow is very diverse and adaptable. After researching and comparing ProWorkflow with other PMS's, this was the most comprehensive and adaptable to our needs.

We implemented ProWorkflow about 1 month ago and have not looked back. With the ease of an all-in-one space for us and our clients to lodge jobs and interact with projects and accounts, tracking, quotes and invoices and CRM. It makes our very heavy work load so much more manageable and accurate. Nothing can fall into the cracks of our frantically busy schedule and be missed with all deadline tracked. Clients no longer have a long delay to be invoiced via combersome manual processes between us and our accounts department, as this is now all integrated as part on our professional work flow using this system. Over all, it has fixed a lot of work flow issues for our very time poor, small team.

The support is great. The training, general customer service and support, and follow up (yes - actual follow up) well surpasses my expectation of online software - in fact any interaction I can think of to do with software or online service.

They are always taking on board my input to better the software to make it more flexible and adaptable as best they can, and are often updating and bettering the system.

So far - really good.

Recommendations to other buyers: - I know this is first and foremost a PMS with some accounting tacked on. But, the quote/ invoice data base could be more comprehensive and refined. Would really like to see the addition of a proper price list / cost data base where you could manage line items at the cost unit price with with a adjustable margin to come to the sale unit price. Really would help when managing hundreds of items / products Profit / loss margins etc.

Vendor Response

by ProActive Software on August 29, 2016

Thanks Daniel! We appreciate the review ;-)

TinyFrog loves PWF!

Jul 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use - organization, etc.

Cons: There are 2-3 things we struggle with:
1) there is not a real space to keep client information , we are web development company and need logins and other areas of reference that cannot easily be located. Sort of a bummer that we have a workaround for, but the larger we get the more unlikely it will be a good solution.

2) the inability to create & link "Tasks" single tasks to a client - we often have trouble tickets where we don't need a full project but do need the documentation of work being being and completed, we haven't figured out a good solution for this and hope SOON you have something to offer. We have the Maintenance or General task but it doesn't link to the client from what we can find anywhere.

3) a wishlist item, storage space - although we use the cloud we don't have a universal network of our files there - so each person will need to add files to tasks, projects they it is something that isn't an issue now, but can be in the near future.

Overall: The support staff is amazing! They reply quickly and with solutions to anything we have needed so far.

Recommendations to other buyers: Much better than the other systems we have tried to date!

Vendor Response

by ProActive Software on July 22, 2016

Thanks Inga! Appreciate the review. Have a great weekend, I'll pass to the team ;-)

Saved My Sanity

Jul 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, and very customizable. We can track all of our jobs and keep a record. I am able to track my time so my coworkers understand how long a project can take. (Its not really magic!) I made job templates with key information so that my clients dont forget details, each type of project as a different template!

Cons: nothing!

Overall: For a long time my company didnt want to spend any money on project management and insisted that an excel sheet tracker was "good enough". I complained and researched, finally finding PWF. It had everything we needed and more. The stuff we didnt need wouldnt be a hinderance either. I work in house so we dont need to do any billing or invoicing. After doing some time saving analysis and working through a trial period I finally convinced my company to subscribe. I easily set-up the account details and the PWF team helped us separate the accounts into our 3 divisions. Each division is able to manage their own sites and job lists as they see fit which is also a huge benefit because we all have slightly different job sets. I even labeled my division header with "Project Sanity Site".

Recommendations to other buyers: By far the best investment in time saving and job tracking.

Brilliant Project Management Tool!

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Feature rich. Looks great. Easy to use. Good for my business.

Cons: There isn't much that I don't like about it. Maybe allowing for 2 staff on the basic pricing package.

Overall: ProWorkFlow has turned out to be the perfect application for my consulting business. I manage short term systems implementation projects. I needed a feature rich system that allowed me to share the Project Timeline and Task list with anyone I assign. I also needed all assignees and myself to access the system from anywhere rather than on a spreadsheet. Great service. Great looking product. I highly recommend this product.

Recommendations to other buyers: Meeting agenda, and having the ability to pull a full report that includes the Timeline and Basic Task list together into one PDF document.

Vendor Response

by ProActive Software on July 18, 2016

Thanks! Really appreciate the review!

ProWorkflow has brought so much organization to our marketing team!

Jul 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the ability to see everything that is going on within our team.

Cons: The only thing we'd change is making it easier to push dates on tasks collectively when an entire project shifts on our timeline.

Overall: It originally started as a tool for our design team so that we could manage all incoming project requests.
Previously, we were working with an excel sheet and were having problems seeing the bigger picture. If we received a project that was high priority with a short deadline, it was difficult to see what work could be reorganized to get things done.

PWF gives us the opportunity to see everything going on and we've actually started using it for our entire marketing and product development team.

It's opened up communication and provided a central place for everyone to receive and provide updates so that we are more aligned with events and product launches.

An easy tool to support Project Management and communication

Jul 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Projects info container is good enough for a closed project
managing projects in PWF is not extra work but embedded in the workflow so reporting is accurate
resource management gives some indications about the availability of staff
easy to use, on boarding users is simple.
videos / support are very efficient

Cons: Tasks are too simple and need to be adapted to incorporate more options

Overall: PWF has helped us in supporting the Projects we have conduction with our customers. communication has been easier, and the project follow up is easy. tasks are easy to manage but drawback is they are too simple some times to get a good view on some activities.

Recommendations to other buyers: no inter project links for several project dependencies on task level

Vendor Response

by ProActive Software on July 20, 2016

Thanks heaps for the review!

Best job tracking

Jul 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to start jobs with templates, easy to track time and track job status

Cons: No iPad app ... That could help

Overall: We've been using PWF for about 6-7 years and love it, it's easy to use with heaps of customisation. We love the templates for setting up regular similar projects. The ease and multiple ways for my team to track their time...

Recommendations to other buyers: They have managed to take something complex and keep it running simply

Vendor Response

by ProActive Software on July 10, 2016

Thanks Alex! Appreciate the comments... New mobile webapp coming out soon so you'll love that!

Really easy to deal with

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: it's the second project management software we using and it's really makes our organization so flexible when needed since we can identify non-productive elements and we stop bleeding money. It's highly recommended if you feel money is going to wrong places instead of developing your business.

Vendor Response

by ProActive Software on July 10, 2016

Thanks Arik, appreciate it.

ProWorkflow Rocks!

Apr 11, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: ProWorkflow is super feature rich. It does all I could want and so much more. I've been managing my companies account for well over a year now, and I definitely still feel great about the product. We have added quite a few employees since starting to use the product and it hasn't slowed us down at all. Overall ProWorkflow is an awesome time management solution, and I don't think I could ask for much more in a single service.

Cons: Sometimes the vast array of features can make me feel a little lost. There are really prominent features that I don't use much if ever... There are probably easy ways to turn these off, but I just haven't felt like taking the time to figure all that out! Overall the pros far outweigh the cons.

Overall: I would recommend ProWorkflow for any small to medium sized business that doesn't want to waste their time trying to reinvent the wheel that ProWorkflow has so beautifully shaped and crafted. We went through a slew of other solutions before settling on ProWorkflow and I couldn't be happier.

Vendor Response

by ProActive Software on April 08, 2010

It's definitely a hard balance - Usability vs functionality. We're working hard on each update to simplify the app, make the interface faster and more flexible. Takes time but it's heading in the right direction.

The complete package

Apr 11, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: After looking at many online hosted solutions we chose this as it manages the Project/opportunity from the Quoting stage right to invoicing, it even dovetails nicely with our accounting software and has eliminated 90% of the need to duplicate data from a proposal / quote to the job in a management system to our accounting program. They have now a messaging system which means that we have ALL the relevant data and info in ONE place. The widget that sits on your desktop and tracks time is SOOO good and easy. Their customer service team is fast to respond to issues and seem genuine in wanting to solve things quickly. Run on any browser no need to find systems that have to run on differing platforms

Cons: Have found the odd we bug from time to time (but they did fix them up ASAP) There is still (but is happening apparently) no integration with a calendar which would make the scheduling of jobs easier for creative's and consultants to see and plan their day. Could have a more comprehensive CRM system...

Overall: The best management software at the time of looking and recently we embarked on a look top see if this was still the fact, an in my opinion it is. Love that it hosted (only once in three years did it not work...and that was in the night for us) as you get modification automatically. We didn't need to purchase expensive software (one quote we had for $4,000) and it would NOT meet our needs today.

Vendor Response

by ProActive Software on April 08, 2010

Thanks for the awesome comments. Regarding calender integration - we're about to start that next week, so we'll soon have that one knocked off ;-)

Awesome program to use

Apr 10, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I'm using ProWorkFlow every day for just about a year. I absolutely love it, because it makes it so much more easier to book the jobs, to leave comments for all the users to read, I don't forget about the tasks I've got to do

Cons: We are working closely with developers, and most of issues if any so far have been resolved quickly

Overall: I'd advise you to try it and adjust it to the needs of your business as you go

Fantastic App, even better support!

Feb 03, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: As a long time Basecamp customer, we had been looking for the "next step" for several months but held off because of concerns that our users would struggle with a new system.

We came across ProWorkflow through a recommendation and signed up for a free trial (just like Basecamp). There was a lot more to it than we expected but the support was great, with useful training videos and REAL people on the phone!

It's a big leap ahead of Basecamp and in the few months we've been using ProWorkflow, we've been really impressed at the speed of development. A few of my team are also using the iPhone app (which is free, take note 37signals!!) and love it.

Support has continued to be terrific, the team have helped us with any questions and go far beyond what I would expect.

Cons: Coming from Basecamp, the interface is busier but with more features I suppose that is unavoidable. There are some occasions where 2-3 windows are used when 1 would do the job but I'm assured that this is being worked on and the developers haven't let us down so far.

Otherwise, it's hard to pick fault with!

Overall: A great example of online software done right, I can't see us ever moving to anything else!

Vendor Response

by ProActive Software on April 08, 2010

Regarding the popups you mentioned. We're currently working to remove all these, so the app will soon be even slicker and faster!