Who Uses This Software?

Enterprise organizations and Government agencies with at least 15 users. Businesses which are currently using multiple tools for project management, team communication, and file sharing.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month/user
  • Pricing Details
    From $20/user/month for 15 users min Free external users on Plus plan
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Huddle
  • www.huddle.com/
  • United Kingdom

About This Software

Work Better Together. Huddle provides secure cloud collaboration for government and enterprise. Huddle manages your files, tasks and team communication in one place. It becomes your hub of activity, meaning you spend less time organizing documents and tasks, chasing approvals, and searching through email - and more time delivering exceptional results. From coworkers to clients, Huddle makes collaboration simple and secure.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Money best spent elsewhere

Jan 28, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My company used Huddle as our cloud-based storage for about a year before moving on to bigger and better options. Huddle is slow to open files, has terrible usability, and lacks basic features that are found elsewhere on the market. If you are looking for cloud storage for your company, do yourself a favor and keep looking.

If you are a small company, this is not the way to go

Dec 12, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The ability to save templates of projects is a nice feature.

Cons: Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily.

Overall: The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017.

At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us.

Effective, Simple to use, feature rich

Jun 16, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Workspaces - are great, they allow us to separate internal teams, clients & partners into separate areas where we can work on documents.

Whiteboards - really good for sharing ideas, improving them, leaving key info which people can easily update and annotate.

Intuitive UI - It looks so great and is so simple to use, I always associated this type of business software with ugly complicated workflow but this is designed like a consumer app.

Support - The support team are fantastic, they took the time to train my team on the product, which wasn't hard to be honest as it's very simple, but it did help as sometimes when you first get started on a product you don't know where to look, it was also good as they gave lots of ideas on how to use it that I never thought of!

Cons: I think it's more aimed to larger businesses of maybe 50 people or more, it seems a bit much for a 10 person team.

The search function isn't always that accurate and leaves a bit to be desired, but support did say this is being worked on, they seem to have a new update every week, it's hard to keep up!

Overall: Would highly recommend, more so for large businesses, may be a bit over the top for smaller companies, but if you have more than 50 people using it then it will save you so much time and effort. Cost wise it's better for medium and large businesses, once you have a few more employees.

But if your used to the ease of consumer tools then this is for you as it combines the consumer application but makes it suitable for business in terms of features & security.

5 stars :-)