Who Uses This Software?

The software is made for everyone from business managers to team members to project management professionals working in small- to large-sized organizations.


Average Ratings

176 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Project Manager Online
  • www.projectmanager.com/
  • Founded 2008
  • United States

About This Software

ProjectManager.com is an online project management platform that features powerful project tools like Gantt Charts, time sheets, resource tracking, task tracking, real-time dashboards, and robust collaboration features. The online platform and its mobile app are geared for all levels of users and is used by notable customers such as the United Nations, NASA, HP, and GE.


Features Checklist

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Great Project Management Software

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great software. The most user-friendly timesheets that I've encountered. It could use some custom reporting functionality and third party/ nonuser collaboration features.

excellent PM TOOL

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I REALLY FOUND USING THE ONLINE PM.COM SO USER-FRIENDLY AND EFFECTIVE. I COULD EASILY ORGANIZE MY DIFFERENT PROJECTS AND CREATE FOLDERS AND SUBFOLDERS. I COULD EASILY SHARE MY WORK WITH MY TEAM. REALLY USEFUL FEATURES

Vendor Response

by Project Manager Online on January 11, 2017

HELLO ARJUN, THANK YOU FOR THE REVIEW!

Great Product

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and has a wealth of functionality

Cons: None

Overall: ProjectManager.com is a SaaS-based tool for project management. Its easy to use layout and extended functionality gives you many tools to meet your needs while being easy to use. I would recommend it to anyone who needed a fully functional and easy to use project management solution.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Steve, Thank you for the review and for the recommendation! We have more software updates planned for 2017 to make it even more powerful and easy to use.

Great Product

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Researched several different PM software programs before settling on projectmanager.com. Easy to use and has all the features I need.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Matt, Thank you for the kind review! Happy to hear you find our tool easy to use and we have plans to add even more awesome features in 2017.

Agile & friendly for PM's

Jan 12, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: 1. Based on Cloud Service
2. Promote collaboration and communication

Cons: 1. Integration with MS Project is limited and simple (no lead or lag time, no columns with formula).
2. Customized Columns are limited (i. e. A simple List is not possible to set up)

Overall: In general terms, this platform is useful and provides good coverage on daily basis activities and needs for project managers and PMO.

Recommendations to other buyers: I think you should listen to your customers. Every time Support Team takes a consultation is a chance to learn about how and where the platform falls short with our needs. It's not possible (in my opinion) to experience a new version and discover basic requirements absent in the platform. Short Advice 1. Release a new version more often (every 4 months). 2. Take ALL responses from Support Team with content (Dev. Team). There you will find powerful improvements and more importantly, that we do need! 3. Establish a way to communicate with Support Team besides email, I mean, we're in XXI century (social networks, chats, the internet calls). 4. Support Team should be able to take control (previous authorization by customer) of client session in order to improve (a lot) support service.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Jairo, Thank you for the review! We get thousands of customer requests for product improvements and we review every one. From there our product updates are driven by the most popular requests. We value all of our customer feedback and will pass your notes on to our Customer Support team.

Great support, easy to use

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Customer service is very friendly and accommodating. Product is easy to use with good instructional videos.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Nick, Glad to hear you found our videos helpful, and we love our support team too!

Ease of Use Application

Nov 24, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The Projectmanager.com software was seamless to use and made setting up projects a breeze. It is also a great collaborating tool allowing all team members to have access to the project workspace allowing for better project outcomes.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Melissa, Appreciate the feedback! Awesome to hear you've found our collaborating features helpful.

Great tool and terrific support

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: There are a lot of good template options to use also it is easy to manage and adjust to your needs.
The support team is proactive and committed to help.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jose, Thanks for the review! Glad to hear you've found our templates helpful.

Great SaaS project management solution

Nov 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: ProjectManager.com is a very well done and smoothly working Online/SaaS solution for project management. The product promises to have all the features of Microsoft Project and it delivers on that.

One of the big draw cards for us was the online Gantt chart and having tried a variety of other solutions in the past, PM.com's implementation sticks out regarding performance and ease of use. It's very robust and also allows the import of existing data from Office.

Another really useful feature is the built-in reporting and in particular when dealing with larger teams, the ability to do time sheets and workload inspection/management. The latter gives you a quite comprehensive overview of what's going on in your team and if there is any availability for assigning work to members of the team.

The different pricing plan options cater really well for different feature requirements and team sizes and we feel we're getting very good value out of using the service - in particular when comparing it against the "clumsiness" of using isolated desktop products as an alternative and having to share MS Project documents around.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Kai, Thank you for the kind words! We¿ve added tons of new features in our software that sounds like it's helping your team. We try to make our product powerful and easy to use, while avoiding the clumsiness you might see in other tools.

Review post Trial

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity of its use.

Cons: The attractiveness of your windows.

Overall: It was very great to connect with the people of this company and also with the software of project manager.

Recommendations to other buyers: No.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Roberto, Thanks for the review! Great to hear our Customer Success team was able to help and we actually have plans in the near future to improve our user interface.

An Essential Tool for Project Managers

Nov 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy of use, intuitive interface, reporting capabilities

Overall: Project Manager has enables us to massively improve the way we manage both internal and customer projects. The system is easy to use and the reporting has been invaluable. The support team have always been quick to respond and were particularly helpful in the early stages. Highly recommended.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Adam, Appreciate the review! Glad to hear the software has helped you and your team manage internal and customer projects. Our customer success team is always here to help should you have any questions.

Excellent Form and Funtion

Nov 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The software is very easy to learn and to use on your projects. The graphics and the overall look-and-feel give this a very unique appearance and one that is easy to work within.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Tom, Thank you for the review! We¿re glad to hear you like the graphics and we have plans coming up soon to make it even better!

Amazing customer service

Nov 18, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Probably one of the best customer service available in a software company. Very happy with the services as well as the product

Vendor Response

by Project Manager Online on November 21, 2016

Hello Fabio, Thank you for the feedback! We love our Customer Success department as well and glad to hear they were able to help you!

Awesome Project Management Tool!

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ProjectManager.com is a fantastic project management tool! It has all the features we need and makes sharing information and tracking project progress super easy. I especially love the dashboard! I would definitely recommend ProjectManager.com to anyone looking for a tool to help manage projects.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Lindsay, Thank you for the kind words! We love our real-time updating dashboard too!

Manager Support, Client Delivery

Nov 20, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: The experience was great to start with however it was more a case where the team used the product less and less over time due to a number of things ie busy, another system to use.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Chanty, Thank you for the honest feedback! In recent releases this quarter we¿ve put in more features to keep team members more engaged and allow them to more easily work on their tasks. We hope these new features can benefit your team and there are any questions on them don¿t hesitate to let us know.

Great Online Software

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use and having the ability to customise the dashboard and reports. The drag and drop features makes it simple and not very time consuming when scheduling projects.

Overall: ProjectManager.com's software is very easy to learn, the training was extremely helpful and customer support were very friendly. We have been able to track our projects around the country and we now ensure that we deliver to our customers on time and within budget by using the planned vs actual time reports. The mobile app is the perfect tool when off site. Customising the Dashboard in a meaningful way to our needs is great. Being able to view the notes between the team ensures that we are all on the same page. Since using ProjectManager.com we have noticed an increase in profitability and being able to mitigate any potential downtime before it becomes a major issue.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Alpesh, Thank you for the kind words! Our main goal is to help empower you and your team to manage your projects successfully, use your time more effectively, and better collaborate with your team no matter where in the world they are.

Easy to work with Software

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very intuitive and provides clear reports.
The training editorials are clear and easy to understand

Vendor Response

by Project Manager Online on November 21, 2016

Hello Cheri, Thanks for the feedback! Glad to hear that our training materials were helpful to you while learning to use the software.

Easy to get your head around

Nov 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Hadn't used a program like this before but spent some time playing around and testing different things. Found it logical and easy to get my head around.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Tyron, Thanks for the review! We pride ourselves on being an intuitive software and glad to hear you found it easy to use during your free trial.

Great piece of software

Nov 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use & accessibility

Cons: Print layout congested

Overall: Overall this software works well with our business projects.
The software is in the main, easy to use & the access to any project plan from any PC, tablet or phone wherever you are makes this an essential part of our development needs.

Recommendations to other buyers: Improved ability of layout & modification potential on the app for iphone would be useful.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Bruce, Appreciate the feedback! We¿re happy to hear our software is working well for your projects. We wanted to let you know you can configure your print layout with various different sizes and options when printing the PDF. Let us know if you need any help with it.

Great intuitive tool

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Web-based, intuitive, collaborative. Dashboards, roadmaps.

Cons: Sometimes have trouble changing the dates of child tasks.

Overall: I just did a free trial of project manager.com and was very happy with the product. It is very intuitive to use and I like that it can be accessed from the web from any computer and be easily shared. I also like that you can configure automatic reminders to both outside vendors and internal resources. Another aspect that appeals to our organization is the PMO functionality with dashboards and roadmaps.

Recommendations to other buyers: Seems expensive.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Karen, Thank you for your review! We¿re happy to hear the software has been helpful for you and your team. One of the features we offer is the ability to add dependencies on tasks that could have been a contributing factor as to why you had trouble changing the dates of child tasks. Our support team will reach out to provide more assistance.

AB Interim Review

Nov 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customization possible

Cons: Expensive for small business

Overall: Very good and useful tool. Quite customizable to bespoke needs. Powerful for both small and large business. Bit expensive though for small business.

Recommendations to other buyers: There should be more flexibility in the choice of purchase. Presently a small company interested to use business version, needs to pay minimum 20 users ' subscription which makes harder for making a best purchase.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Abhijit, Thank you for your review and for taking the time to let us know about the concerns with pricing. We actually offer plans starting at 3 users, you can find more details on our pricing information page projectmanager.com/pricing.

Best Project Management System for the price

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Project Manager.com for 5 years. It has been invaluable for keeping all of our team members around the world informed of project status, issues, changes, etc. It's great for file sharing and for historical documentation. Customer Support has been excellent. Any time we have an issue or a question it is addressed immediately. For what this system offers the price can not be beat.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Laura, We really appreciate you being a loyal customer over the last 5 years! Our Customer Success department strives to promptly respond to all customer requests and questions, and we hope we can continue to provide great support for many years to come!

Outstanding Product

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this Project Management software a lot for project planning, scheduling, resource allocation and change management. It allows us to control costs and manage budgets as well as collaborate and communicate between project stakeholders.

Vendor Response

by Project Manager Online on January 11, 2017

Hello Matthew, Appreciate the kind review! Glad to hear you're able to use so many of our features.

Has Everything I Need to Lead a Project

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's like ProjectManager.com was built for me, offering all the bells and whistles I've always wanted in a projectmanagement software. There's the real-time dashboard view, which is great for tracking progress and generating reports quickly and easily. It's online, so it's collaborative, and syncs seamlessly with my other apps. Kudos to the team that developed this great software!

Vendor Response

by Project Manager Online on November 21, 2016

Hello Peter, Thank you for the kind words!

Lean project planning and reporting tool

Nov 10, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple and easy to use

Cons: Reporting module is not robust.

Overall: A great tool for lean or just enough planning and reporting of small to medium to large projects. Easy for project teams to onboard with minimal change management issues.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Subhan, Glad to hear you¿re finding the software easy to use! We¿ll be adding new features to the reporting module in the new year.

Small company with big projects

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ProjectManager.com allows us to compete with the bigger companies and get more done without the hassle of learning a large PM software. We can plan a project, set up and balance resources, send a planning document to the customer and get the customer involved in the project without having to invest too much time. Learning the app was easy and everyone has picked up on it quickly. Timesheets are a little complex, but can be managed with a dedicated admin (we only wish we could have that!).

If there was one thing that I would want, it would be way to customize reminders a little more. There are times when I would want the app to automatically send an email, but not send too many emails. I would also like licensing to be a bit more flexible.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jessica Thank you for the feedback! Great to hear you¿re able to compete with bigger companies using our software. We¿re always looking for ways to improve our tools and flexibility with reminders, emails, and licensing. All of those are features we'll be addressing in upcoming updates.

Absolutely the Best!

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to manage all my projects individually and as a portfolio (dashboards are great).

Cons: There is nothing that really do not like, I would like to see some enhancements to make the product work every better.

Overall: I cannot say enough about how great projectmanager.com has been for us. It has enabled us to organize our projects, provide a central repository for documents, and the portfolio dashboard is top notch. It has resource allocation, workload, roadmaps, and budgeting. There are a lot of customization options, which also flow through to their reports. It has given us the ability to provide management and project teams real-time access to projects instead of us preparing reports, a real timesaver. The support and training teams are extremely responsive and there is a broad knowledge base in their support portal. They are also very interest in customer feedback and enhancement requests. The PMO team is very happy with the product.

Recommendations to other buyers: Although we are very familiar with project management, taking advantage of their training was very helpful.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Elaine Thank you for the kind review! We appreciate the feedback and for letting us know how our software has helped your team.

Project Manager.com review

Nov 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Every organisation has different needs and we are currently implementing this program to monitor projects, resource time tracking and financials.The support and advice from the PM team has provided the best guidance on how best we can use this tool to suit our company to achieve these needs.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Fiona, Thank you so much for your kind words! We're happy to hear our team has been able to help you achieve your goals in using the software in tracking your projects, time and costs.

A great asset to any type of Project Managing

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Risk/Issues/Changes tabs
Linked timelines

Cons: Some glitches when trying to attach documents and or changing pages before I have saved or finished filling in information.
Some of the reporting is very precise which means I need to document and 100% on the exact days tasks are achieved.

Overall: Great way to document and keep track of projects with shareholders. Easy to use with great features. Essential tool for any project manager.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Angela, Thank you for your feedback! We appreciate the gracious remarks. We're so sorry to hear as well about the trouble with saving your data. We as a best practice recommend to use the save button often. We also have an Auto-Save feature that will save changes every 5 minutes in case you accidentally close your browser page or lose internet connection. Hopefully these will help!

Project Manager online reporting tool

Oct 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It has been an indispensable tool for reporting. However, there is one feature which requires fine-tuning. It's the export feature. We have created a template in Word in order to obtain our information the way we want it. Simply by exporting the information, the data provided is very confusing and cannot be used.
Staff have been always extremely friendly and have provided immediate support when required.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Rosanna, Thank you for your time and reviewing our software! We definitely want to help make the software a 5 / 5 for you and your team. When exporting data from main Menu, the system will include raw, unformatted data. We offer a lot of reports with formatted data that is easier to use that could maybe help out with what you're after!

Excellent for managing serious projects

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Gantt Chart is pretty good, it's up there with Microsoft Project. Our team use the collaboration features to get work done. The mobile app is nice and simple to use. Overall, I'd rate it as one of the best I've used.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Jason, Thank you very much for your time and kind words! We're excited to hear you're enjoying the software and hope that we can improve even further from here!

Great Gantt chart makes things easy

Oct 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The support team was very quick to answer my questions, and I was up and running right away. I imported projects from MS Project, and was able to move my team over within hours. Very simple, and had controls that were very easy to pick up for a former MS Project user.

Vendor Response

by Project Manager Online on November 21, 2016

Hello Nicole, Thank you for your kind review! We definitely take pride on how easy the software is to use and the minimal ramp up time required to get started. We're ecstatic to hear you're finding the same to be true for you and your team!