User Reviews
SubHub by SubHub
USER REVIEWS - All reviews
Purchased Date: May 01, 2010
Ms, CaSundara
April 29, 2011
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Pros
None over any of the free platforms such as WordPress - they provide more functions than SubHub!
Cons
Total rip-off
Overall
I signed up for SubHub in May 2010 and was promised my members would be able to upload content directly WITHOUT HAVING FULL ACCESS TO ALL ADMIN CONTROLS by the end of the year.
It's now almost a year later and the function hasn't been added. SubHub can't tell me when it will be implemented as "changes like this always take longer than expected," according to Steve. Personally, I think a year is long enough to make one change, even for a cowboy outfit.
I therefore quite reasonably asked for a refund for the four months this year that the function should have been available, during which time I've lost two writers. I was turned down flat and no responsibility was accepted by SubHub for the situation.
I've wasted a total of over ??600 waiting for these idiots to install a function that should never have been overlooked in the first place.
Unprofessional, incompetent and inadequate are the three words I'd use to sum up this company and its product.
Purchased Date: January 01, 2009
President/Owner, Casablanca Expert
March 22, 2011
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Pros
I launched my own business - primarily based around/on a membership website. I did a fair amount of research and found SubHub. I am pleased I went with their services as two+ years later I have a strong web community with several hundred paying member/subscribers and more than 530 articles. The tools provided you by SubHub allows you to create a site with little computer knowledge. I do like the fact that I can enable the HTML function on each article to customize if I wish to. It has all the features & functions I think you could want in a members website including free hosting, video & audio support, integration with payment providers, levels of membership, pay per view access and a complete online storefront. SubHub customer service has been very responsive and helpful, and your account comes with a robust set of PDF how-to guides and the 'Owners Club' where you learn great ideas on building & managing your online community.
Cons
It is fairly minor but I find the Forum feature to be a bit lacking in aesthetics and function. If this were a critical component to me, I would either launch a sub-domain for my Forum and use perhaps a PHP product like phpBB. Other than that I have not really found any other downsides or deficits with the SubHub system.
Overall
With this company becoming my primary income two years ago I wanted to ensure that I selected a provide who would be there, a reputable company with strong service & performance and a system that allowed me the creativity and freedom to design the site I needed & wanted.
I am in the process of launching a 2nd Members Website and so I have done a little research recently to ensure that SubHub will still deliver on my needs and based on everything I am reading & finding out - I am ready to launch this new site with SubHub again. I have no hesitation recommending SubHub to others!
