User Reviews

Coupa e-Procurement On Demand by Coupa Software


4.5

( 3 customer reviews )

USER REVIEWS - Sorted by Date


"Implementation of COUPA in Biotech Environment"
4.0
Version Info: N/A
Purchased Date: September 01, 2008

Consultant, Constellation Pharmaceuticals
July 31, 2009
Charles Schoch
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Ratings Breakdown

Ease of Use
5.0
Implementation
3.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

Very helpful in small dynamic start-up environment. Alleviates headaches of ordering, receiving, and AP.
Scientists can concentrate on their labwork instead of worrying about whether something has been ordered.
Easy to use.
Customer Service is quick and helpful.

Cons

System could be more customizable

Overall

Worth the money for the amount of time and energy that this system saves any small to medium sized organization.

"Coupa's e-Procurement Solution Helps Students in Need"
5.0
Version Info: N/A
Purchased Date: July 01, 2008

Executive Director, Neediest Kids, Inc.
July 21, 2009
Lynne Filderman
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Neediest Kids is a nonprofit organization that works with 8 area school systems in the Greater Washington, D.C. area. We provide emergency funds to these school systems to purchase the basics - new clothes, school supplies, medical or dental care, eye exams and glasses, and more - so students (K-12) can stay in school and thrive.

Coupa's system has moved Neediest Kids from a traditional paper-based system of authorizations and receipts with school professionals spending their own time to shop for items for their students in need. We operate now through a web-based process of issuing POs that go directly to vendors with products shipped directly to school professionals. Thus, we have efficient purchasing, streamlined requests to vendors, real-time product and budget tracking, invoice reconciliation, and more.

It's fast...it's internet fast!

Cons

There are always a few tweaks that could happen here and there, but we get 95% of what we need!

Overall

I highly recommend Coupa as an e-Procurement solution. Once you get the hang of it, it's really quite easy. And, once you do, your organization's work flow will be enhanced forever.

The most amazing part is to be able to take immediate advantage of Coupa's incredible new features, such as iRequest. Coupa is not a static company, and they are constantly updating features.

Coupa's team provides personalized service and lots of 'hand-holding'. They listen well to our needs. And, our students in need in the Washington, D.C. area are better served as a result

Coupa has helped transformed us into a 21st century organization with streamlined operations that enable us to stretch our donor dollars and help more students in need.

"St Louis Archdiocese"
5.0
Version Info: N/A
Purchased Date: N/A

Director, Central Purchasing, Archdiocese of St. Louis
July 21, 2009
Darrel Kalbfleisch
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Coupa has helped to transform the St Louis Archdiocese to a more streamlined process. The Coupa tool is easy to use, streamlines the procurement process and eliminates the paper flow that was slowing down invoice payment.Coupa was also easy to implement when compare to other e-procurement tools.

Cons

No cons to report. Coupa has exceeded our expectations.

Overall

I would strongly recommend including Coupa when you evaluate e-procurement systems for your organization.