Who Uses This Software?

Our customers are those in the service industries that don't need to consider stock or inventory. They want control of expenditure with a simple yet versatile system.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Pricing Details
    Zahara is priced to reflect the value to your organisation.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Click2scan
  • www.c2s.co.uk/
  • Founded 2007
  • United Kingdom

About This Software

Zahara is different. It makes buying better. Our approval processes for purchases and invoices are designed for indirect costs & for larger service organisations that need to empower their staff yet control and manage expenditure. Everyone can have a Zahara account and raise purchase requests for their line managers or department heads to approve on the go. The accounts department will have more control and visibility with detailed spend analysis and accruals as well as OCR invoice processing.


Features Checklist

  • Catalog Management
  • Compliance Management
  • Contract Management
  • Inventory Management
  • Invoice Processing
  • PunchOut
  • Purchase Order Management
  • Requisitions & Approvals
  • Sourcing Management
  • Spend Management
  • Supplier Management

Product Reviews

Product Search Removal

Jan 22, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: You have removed the product search facility, we are now unable to use Zahara for the majority of purchases.

Vendor Response

by Click2scan on January 20, 2017

Unfortunately this user is mistaken. The product search facility referred to has simply been improved from a two-box search facility to one. Previously a user would use the first search box to enter a few characters which would then populate the second drop-down list. The new system (it's in our release notes at https://www.zaharasoftware.com/releases/) uses a single box that filters results as you type. Glyn has rated our support with one star but has not actually contacted support. Had he done so we would have explained the above.

Simple, user friendly purchase order solution.

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simple and easy to use and set up. Fantastic, fast customer service and support with flexibility and openness to new ideas. Simple email notifications to approvers enabling easy approval of requests when out of the office. Generation of professional looking purchase orders.

Cons: We understand there are continuous improvements and updates but, the ability for the system to select the appropriate approval workflow based on the net total of the order, instead of the user selecting manually, would be a nice feature.

Overall: Zahara is a brilliantly user friendly system with a fresh, clean user interface. As a cloud based piece of software it has proved to be the ideal solution to the automation of our purchase order generation and streamlining of our approval process.

Quality software, well thought out

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simplicity. It's intuitive and easy on the eye.

Cons: Would be nice to have a mobile app but it works Ok on a phone browser and I can approve spend just in the email without having to login.

Overall: We needed to find a system so we could get our staff to apply for approval to buy things. We were fed up with getting invoices in that nobody knew anything about. Zahara was easy to setup and the staff to to it very quickly,

Recommendations to other buyers: I found the pricing very good and the team behind it very easy to talk to and work with

Great for project spend

Aug 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We can allocate spend to the respective projects on a line by line basis so useful for buying multiple things from suppliers and allocating against the right job. We also like the way the coding mirrors our Sage accounts software

Cons: We would like to see a bit more analysis on the project spend

Overall: We run a projects based business and needed to allow the team to make project / job spend but to get it approved first. The Zahara solution has been a joy to setup and rollout amongst the team

Recommendations to other buyers: We think the price is great value and through keeping in contact with the Zahara team know there is a lot more stuff in development which we are very excited about.

A world-class solution

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use and simplicity together with the ability to create very sophisticated workflows using the additional FileDirector system that is fully integrated.

Cons: We need a bit more narrative around budgets - the ability to set budgets on individual GL codes is on the roadmap which will be really good for us.

Overall: We had been looking for a purchase order system that required limited IT skills to use. Zahara has turned out to be exactly what we needed. It integrates with our AP solution as well so we now have a fully-automated purchase to pay solution

Recommendations to other buyers: We have over 150 users and it is a really good solution for company wide buying and controlling all spend.

Really nice software

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Budgets were key to us. We needed to show our departments how much they could spend each month and Zahara does that really well.

Cons: We know it's coming in a few weeks but we wanted approval levels as part of the workflow. The team showed us the Beta and we know when that's released it will be perfect for us.

Overall: The guys at Zahara are really easy to deal with. We had a demonstration and we discussed what we needed and what we wanted to achieve. The showed us how to do that.

Recommendations to other buyers: The price is spot on - really affordable and we opted for the chargeable setup which saved us a load of time and was really worth it.

Love the approvals

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The workflow feature is just what we needed - nice and simple and easy to setup.

Cons: Only a small thing, but found setting up a bit time consuming but that's mainly as we had a lot to do.

Overall: Signed up for Zahara and soon had everything setup the way we wanted it. The software is easy to use and very intuitive. We needed to get pre-spend approval in our business and this ticked the box perfectly.

Recommendations to other buyers: Totally recommend it. The new features we have seen since starting to use it have been really impressive so very confident that Zahara will be better and better over time.

Really helps our business

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use and I found the import suppliers very easy. Having remote access is a real bonus for us as often work from home.

Cons: If you raise an order & send it, if you then want to add to the order or change it you have to delete it and start again which isn't the best

Overall: Really easy to use and the support & back is great. Easy to import details when you start and hand to have access remotely

Great Piece of Work

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to Use Makes Approvals Easy Allows for individual project budgets and costs to be tracked Customer Support

Cons: It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara.

Overall: We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this.
The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed.

Recommendations to other buyers: Top Stuff :)

Great Piece of Work

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to Use
Makes Approvals Easy
Allows for individual project budgets and costs to be tracked
Customer Support

Cons: It would be great if this software directly integrated with Xero so that when I add a purchase invoice in Xero I could simultaneously match it off against the PO in Zahara.

Overall: We haven't been using Zahara for long but we can already see how the increased visibility of costs and easy implementation of approval processes will increase our efficiency compared to chasing down approvals manually and not really keeping a record of this.
The software is user friendly and when I have had any questions the customer support (!!Martin!!) has been amazing and responded in no time with all the info and help I've needed.

Recommendations to other buyers: Top Stuff :)

Vendor Response

by Click2scan on August 04, 2016

Full Xero integraion is coming soon

Really great software for managing spend and automating accounts payable

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use is the big plus for us along with the approvals. We love that.

Cons: Very little if anything. It's updated regularly and the new features are always great and improve productivity.

Overall: We use Zahara to manage spend requisition and departmental budgets. The staff took to it straight away, with virtually no training - that's testament to the intuitive design. It's been easy to use, easy to setup and links very nicely to our account to system.

Recommendations to other buyers: Just recommend it to any business that doesn't us a PO system.

Well thought our purchase order software

Jul 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very easy to raise an order and get it approved. Nice reporting as well with some great visuals. The budgets are a great feature.

Cons: I know its coming but it would be nice to have some extra functionality around approvals.

Overall: Zahara is a really nice, well thought out cloud-based system for managing spend. We liked the simplicity yet functionality.