User Reviews
SpiraTest by Inflectra
USER REVIEWS - All reviews
Purchased Date: April 01, 2011
Manager - Procurement, Kale Consulatants Ltd.
July 22, 2011
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Pros
Good support
Cons
no so far experience
Overall
We appriciate for support given by your team.
Purchased Date: September 01, 2010
Consultant, Logica GmbH & Co. KG
June 29, 2011
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Pros
quite easy to create testcases
management of releases is a good feature
interfaces between ldap and jira work well
clear structure (by folders) of testcases
clear notion of testing progress
good export features (ecxel, word, html)
support is very fast, competent and friendly
Cons
As a beginner it often happens that you leave a page without saving your work (for e.g. by clicking a link in the navigation). A hint, that you explicitly have to changes before you leave would be very helpfull.
When deleting an item, there is a confirmation dialog. It would be helpfull if this dialog would also contain the name of the item to be deleted.
It would be nice if attachements (e.g. screenshots) could be synchronized between jira and spiratest.
If you comment on an issue that has already been synchronized to jira, this comment is not submitted to jira (it only works from jira to spiratest)
Error messages within the windows event viewer are not easy to understand.
Overall
It would be nice to have a forum/wiki on your website, where people can exchange knowledge or problems with other users.
> Vendor Responses
2) We shall be adding better save and delete confirmations across the application.
3) The ability to sync attachments to/from JIRA will be part of a scheduled update to the plugin.
06/29/2011 by Inflectra
Purchased Date: December 01, 2009
Software Architect, IDS
June 28, 2011
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Pros
A very simple approach for linking Requirements -> Test Cases -> Incidents
Import/Export to Excel for advanced analysis
Customizable fields
Cons
Only one: It lacks of a field for Incident categorization.
Overall
We really like the product and is our standard for Testing Control. It is very easy to use and promotes to keep simple and organized the Testing tasks. It's very useful to see the coverage of Testing against the Requirements.
Purchased Date: N/A
Director of QA, MAK Technologies
June 17, 2011
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Pros
Took a few days to get used to but decent interface and meets most our needs thus far, submitted questions to Support on details and got great rapid response. Thank you !
Cons
Can't link a Requirement# to a Test Step within a Test Case.(Support forwarded request to development). Adding screen shots to a Test Step doesn't look like it can be done - we have lots of screen shots per our existing test steps, would like to get them in somehow, not just listed at the bottom of the Test Case. Q: Is there a way to display multiple Test Cases at once down the screen ? Often, there is a need to reference other Test Cases content more easily than clicking back and forth to another Test Case, so another Test Case can be completed or edited. It would be nice to be able to see multiple Test Cases displayed on the screen somehow, in parallel, or cascaded format, like Windows does - for ease in scoping a bigger picture say for consolidating similar Test Cases already written, etc. Thanks.
Overall
Great product for the 4-5 days I've worked with it.
> Vendor Responses
Regarding the display of multiple test case, the system supports the use of browser tabbed browsing so that each browser tab can contain a different test case.
06/17/2011 by Inflectra
Purchased Date: January 01, 2011
Consultant, Bouvet ASA
January 25, 2011
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Pros
I have only checked out the integration with other systems - Jira on my part.
Nice setup for mapping the fields and parameters in integration with JIRA.
Cons
I find the user interface very messy and 'undelicate'.
The main reason for us to consider SpiraTeam is to have one 'own' system for the QA team. Everything else is in Jira. However - the mapping from Jira to SpiraTeam misses requirements. The only thing that can be sync'ed are Incidents. And we are not happy to call a use case or feature enhancement in Jira an incident in SpiraTeam. I have logged this with support.
Overall
neutral as per now.
Purchased Date: N/A
Technical Support Specilaist, Synectics Group, Inc.
April 22, 2010
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Pros
It works! The support team is awesome!
Cons
Would be nice if some of the labels on buttons and titles of boxes were configurable.
Overall
Keep up the great work!
Purchased Date: January 01, 2010
QA and testing manager, Fujitsu
January 31, 2010
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Pros
- web based
- learning curve is pretty short
- with many features and add ons
- fits exactly our methodology
- reporting is great
Cons
can't think about any
Overall
When I was looking for a test management tool to replace the one we used before, I noticed SpiraTeam/SpiraTest.
The tool is so rich, I wonder why not everybody is using it for measuring the quality of their developments.
Purchased Date: January 01, 2010
CPE, Nexus Telecom
January 18, 2010
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Pros
Excellent support team
Cons
Windows based
Overall
The product is very good and and a lot more worth for the price it comes for.
> Vendor Responses
03/03/2010 by Inflectra
Purchased Date: January 01, 2008
Test Analyst & Trainer, Lakes District Health Board
December 07, 2009
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Pros
I really appreciate the Dashboard, as it provides a one stop shop.
Cons
Performance is a bit slow and not sure, because of IE6.
Overall
I have worked on Test Director v8.0 for several years and this tool was good as gold. When I joined the Health sector, the hospital just purchased SpiraTest and I really under estimated Spira. Giving it benefit of the doubt, I was really astonished using Spira. It is really a one-stop tool and meets all the requirements from Project Manager to Tester. The support I got from Spira was excellent and looking forward renewing our contract.
Frankco
Purchased Date: October 01, 2009
Contractor, LeasePlan
October 21, 2009
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Pros
- Flexible implementation capabilities (top-down or bottom-up)
- Easy migration from our old bug tracking system
- Excellent ocverage of all needs (from requirements to incidents)
- Excellent documentation and easy installation
Cons
- displays not always readable (too many formatting options)
Overall
- Matches exactly our requirements
- excellent functional/technical solution
- excellent commercial follow-up
Purchased Date: October 01, 2009
Freelance, Reed Exhibitions
October 16, 2009
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Pros
- Agree with other reviews that Adam is incredibly helpful, and he responded brilliantly to our enquiries
- Great tool for the price. It does everything we need it to.
- Good integration with other tools provided by add-ons and the web service.
- Very fair approach to license upgrades, as user base grows. (SpiraTest started off in one QA team and is now being used by three teams within the company.)
Cons
- As a TD/QC user for 10 years I do miss some features, and the UI isn't as 'polished'. But at this price I really can't complain.
Overall
I'd still go with the de-facto standard QC only if a) I had the budget AND b) I knew that we would make use of the additional features and would use it on a scale that justified the additional cost.
To anyone looking to buy this type of tool, I'd suggest giving SpiraTest serious consideration, and being honest with yourself about whether you really are going to use all the features of a higher-priced tool.
I'll certainly remember SpiraTest and consider it the next time I find myself going into a team that doesn't have a test management tool in place.
Purchased Date: November 01, 2008
QA Manager, Valor
September 30, 2009
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Pros
Very rich functionality, close to HP Quality Center, in some areas even better
Excellent customer support, bug fixes and enhancements available, features requested by customers are implemented
Very affordable price
Easy to implement, no complex software / hardware pre-requisites, an average Windows user can manage to install
Easy to understand functionality, very little training required, most of the features user friendly
Cons
Some features are not very user friendly:
Association of requirements to test cases and calling a test from another test case
No dynamic call of parameters
Overall
Excellent value for money
Purchased Date: May 01, 2009
Senior Test Engineer, ZyLAB Distribution BV
June 12, 2009
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Pros
Excellent Customer Support, starting from the first day of evaluation.
Easy to implement and to use.
Offers integration with Jira and it uses more or less the same look and feel.
Excellent Price !
Very customizable.
Possibility to attach files without size limit.
Very good reporting options, migration options and e-mail notification options.
Project based.
Cons
It is not possible to use test cases from one project to another, even though some functionality can be common.
However, this does not happen in all the companies, only a few might need to use the same test cases when testing two projects with common functionality.
Overall
Overall, SpiraTest gets a 9 out of 10 for its reach functionality and ease to use.
9 because there also is room for improvement and because, even though we consider it to be the best tool that fits our needs, we would have wanted functionality that allows us to reuse test cases easily.
Purchased Date: N/A
QA Team Lead, Global Software Corp
June 10, 2009
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Pros
The support team has been excellent. I really appreciate their prompt, courteous responses!
Very affordable.
Cons
My only compaint is the lack of integration with Axosoft Ontime. Although it is my understanding that is coming very soon.
Overall
The product is quick and easy to use right out of the box. It is a great answer to our QA Management needs, especially for a smaller company like ours.
> Vendor Responses
03/23/2010 by Inflectra
Purchased Date: N/A
QA manager, boxee.tv
May 04, 2009
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Pros
cover all you needs from requirement through tests test set, test runs and defects, all associated together.
Cons
server on windows.
Overall
the best lightweight version of TestDirector out their.
Purchased Date: March 01, 2009
Quality Assurance Lead, Nurun
April 19, 2009
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Pros
- Defects will open new ticket in Jira ( with new ID ) email notification will be set to Spira Test ID
- Integration with documents from MS Office available in HTML, XML, Word and Excel formats.
- Integrated with third party software: Available Jira Integration
- Available to Import test cases from excel with provided SpiraTestImporterTemplate.xls
- Highlights changes to requirements and test cases in History
- Changes can trigger e-mail alerts or notification of users set up.
- Updates are available for download in the website.
- Monitor Environment and Resource Usage: Available in Application event logs from server to administrator
- Can add attachments to requirements and test cases, but need to click on it to open it and the description is an alt tag to the name of file.
- DB Backup options available to db administrator.
- Tool support resources: Comprehensive on-line help, email, and examples supplied in demo trial.
Cons
- Would like the User interface to be a little more friendly and easy to use.
- Spira Test implementation needs to configure too many sensitive user information in the configuration file, would like to see another version that does not need this
- Was not clear if the history of execution status is saved after many executions just saw some saved.
- Email sent from Incidents created from Spira test makes tracking difficult, the subject of project. is not in the title of email, only the id, that is the next ID available for all projects.
- Server performance issues, Spira Test requires too many resources.
- Record and play not available in this Software version.
- Need to update installation files (*.config) for each user that is using the tool. User setup and access process is too long.
Overall
Spira Test Version v2.1 has many functionalities of a Robust Testing Tool, it is complex and has what a project needs to start testing, but it is difficult to implement and I can see project monitoring a little bit weak if the test execution was not correctly followed from the start. It would be good to see a few more features and clean up the UI to be able to have a better feeling of the projects you are currently working on. A concern is the security when using Jira integration, I don't think we need to personalize and configure every bit of the tool specially in installation files adding sensitive information should be left optional (like in other project settings). New features in the configuration management would also help to identify the items we are working on. Thanks for all your continuous support. Alejandra Gonzalez
Purchased Date: April 01, 2009
Mr. , Spirit Jeugdzorg
April 09, 2009
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Pros
Easy tu use and to implement. Even with relative small knowledge of testing organisation. Our testeam is very enthousiastic of the results. We are testing a major upgrade and we are using this project to test Spiratest. We have a clear overview now of the the testresults. Because of the furtures of the software we also learn to improve our testorganisation.
Cons
Difficult to install on a pc as a common user. However. For system administrators the installation software makes it easy for people with their skills.
Overall
Spiratests is for us qualified to support our testorganisation and even improve our organisation. We just installed it and used it. All users are surprised with the results.
Purchased Date: January 01, 2009
QA Analyst, LIM
February 26, 2009
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Pros
It meets our needs and very user friendly. I like the easy upload tool, the Spiratest Importer and the arrangement of data into the spiratest. The settings can be changed easily and it gives an overall ease of use.
Cons
The colors in ST are too bright and the presence of lots of options, although good to have, are a little confusing. The Help center does not display all the documentation. Some of the help topics are missing.
Overall
Very good. I can recommend to my friends.
Purchased Date: March 01, 2008
General Manager Products and Services, Smile Communications
February 24, 2009
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Pros
SpiraTest is a lightweight and affordable but full featured testing tool. We use it extensively to manage requirements and test conditions with a full integration with our JIRA issue tracking implementation.
I must compliment Inflectra/SpiraTest on their incredible support services. They respond quickly to issues on the few times I have needed to use them and have provided answers extemely quickly and with minimal fuss.
Cons
Only works on Microsoft SQL and Windows at the moment.
Overall
I would recommend SpiraTest without any reservations to large and small companies who want to take testing seriously.
Purchased Date: N/A
Senior Engineer, Xiotech
February 12, 2009
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Pros
Very flexible in terms of what you can do with the tool
Cons
Interface can be a little kludgy, but we see improvements coming regularly on this
Overall
Adam from customer support has been a TREMENDOUS help to us - give that guy a raise 8-)
We have very pleased with the response from support on enhancements, issues etc. and really do appreciate Adam and the support staff!
Purchased Date: December 01, 2008
QA Manager, TMW
December 12, 2008
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Pros
Fantastic tool - I hate complicated tools, there's no cleverness in that. A tool needs to be sensible and practical, SpiraTest definitely is. Can be used for different development methods. Its quite cool.
Cons
There will always be a few but cant think of any right now.
Overall
It is pitched at a good price. Everybody at various levels of literacy/technicality can learn ot use iteasily and quickly and get on with it, therefore no need for expensive training or support. When support is required, response is quick, concise and clear. Excellent
Purchased Date: July 01, 2008
Software Quality Assurance Engineer, Aculis, Inc.
October 29, 2008
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Pros
You can't beat SpiraTest without paying a lot more (and even then you might be disappointed).
- Surprisingly easy set up.
- Fantastic ease of use once you get used to the workflow paradigm (change status, verify newly required fields, then update).
- Traceability: We love how all project components can be linked together.
- Test case management: Create individual steps for each test case, and link steps from one test case to another to prevent step duplication. Create a test run, and send information to your automated testing software. Software testing heaven.
- Workflow management: custom workflows by project or even by incident type. Cusomtization is implemented by interface, not language.
- Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system.
- Meets our needs: Our consulting firm needed a one-stop app that would work for multiple long- and short-term projects. We found SpiraTest, we tried it, and we love it.
Cons
Enhancements to current features, rather than new features, seems to be the rule:
- ability to create and administer user groups on a project level instead of only at the application level.
- mass updating of multiple artifacts (change all incidents with this type to that type)
- update workflow transitions by user type instead of altering each transition.
- Workflow takes a little getting used to; transitions must be performed in the following order - 1. Select the desired status, 2. Fill out ALL the newly required fields (check all the tabs), and then 3. Update.
- Custom fields are hidden on their own tab in the lower half of the main pane. It would be nice to have the option to place some custom fields on the main pane.
- Would be nice to be able to hide fields that aren't desired for a certain project.
- Would like the ability to assign certain SysAdmin rights on a project level.
- Would like a few more report cusomization options.
Overall
SpiraTest compares very well to other well known project management applications.
SpiraTest beats Quality Center in the ability to create different workflows for multiple incident types, and workflow customization is based on a simple interface rather than on VBScript. The ability to link project artifacts together seems much easier and intuitive the Quality Center. Best of all, SpiraTest has a tool to communicate with Quality Center if you need to work in both applications.
SpiraTest also compares well with Pragmatic Software Planner. Information is much more accessible in SpiraTest, and everything actually works. Software Planner loses points for having a more rigid workflow, a non-intuitive interface, and for features that just don't work, like custom reports.
Purchased Date: September 01, 2008
Sr. Integration Engineer, allegient systems
October 08, 2008
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Pros
cannot really comment on the product, just getting it installed.
Cons
please see above
Overall
.please see above
Purchased Date: October 01, 2008
Product Analyst, Autotrac
October 02, 2008
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Pros
Low cost
performance
great support
Product with most important resources
Easy to use
Cons
without translation to Brasillian Portuguese
Overall
Recommend to everybody who wants very nice quallity of your softwares.
Purchased Date: N/A
Build Engineer, Denver Water
September 30, 2008
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Pros
Adam from Support is very knowledgable and has been very helpful with the technical support issues we've had. He's quick to respond and always thorough. Much kudos to Adam and his assistance!
Cons
none so far
Overall
Good simple product
Purchased Date: N/A
Test Analyst, Mortenson Construction
September 23, 2008
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Pros
Great features, such as integration into JIRA and Bugzilla, for issue tracking. Clean layout. Great price for the product and great customer support.
Cons
Not part of an ALM suite, but for testing purposes it is a great product!
Overall
I really recommend SpiraTest. I have tested it thoroughly and found it to be just what our company was looking for in a Test Case Management System.
Purchased Date: January 01, 2008
Director of QA, RegEd
September 10, 2008
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Pros
I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about.
If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.
Cons
I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.
Overall
For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company.
The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.
Purchased Date: August 01, 2008
Software QA Manager, Validity Sensors Inc
August 20, 2008
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Pros
Excellent customer support. If you have a question, they answer it quickly and with complete straight forward answers.
Excellent cost. This makes it accessible to every company with QA and Test Management needs.
Pretty straight forward.
Cons
None encountered yet.
Overall
Still early, but based on my experience with this tool and with Test Director, I believe that this tool would be the way to go. Especially from an ROI perspective. For a QA Test Management solution, it seems like it will be excellent.
Purchased Date: November 01, 2007
Sr. Manager, DirecTV
August 15, 2008
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Pros
The product has most of the features we need.
Quick, effective an friendly support.
Cons
Missing printer friendly capability for graphics/histograms
Missing capability to export a graph/figure
The test report doesn't export to Excel the test steps, only tabular information.
After a refresh, the page comes back to the top, in stead of remembering the current scroll position
Overall
The product is evolving and getting more useful.
A tutorial for testers and for managers will be very useful. Specially for some of the testers, they need to get use to work with a testing software and it might be a big change in their work habit.
