User Reviews

( 20 customer reviews )

Pros

- Agree with other reviews that Adam is incredibly helpful, and he responded brilliantly to our enquiries
- Great tool for the price. It does everything we need it to.
- Good integration with other tools provided by add-ons and the web service.
- Very fair approach to license upgrades, as user base grows. (SpiraTest started off in one QA team and is now being used by three teams within the company.)

Cons

- As a TD/QC user for 10 years I do miss some features, and the UI isn't as 'polished'. But at this price I really can't complain.

Overall

I'd still go with the de-facto standard QC only if a) I had the budget AND b) I knew that we would make use of the additional features and would use it on a scale that justified the additional cost.

To anyone looking to buy this type of tool, I'd suggest giving SpiraTest serious consideration, and being honest with yourself about whether you really are going to use all the features of a higher-priced tool.

I'll certainly remember SpiraTest and consider it the next time I find myself going into a team that doesn't have a test management tool in place.

Pros

The support team has been excellent. I really appreciate their prompt, courteous responses!

Very affordable.

Cons

My only compaint is the lack of integration with Axosoft Ontime. Although it is my understanding that is coming very soon.

Overall

The product is quick and easy to use right out of the box. It is a great answer to our QA Management needs, especially for a smaller company like ours.

Pros

cover all you needs from requirement through tests test set, test runs and defects, all associated together.

Cons

server on windows.

Overall

the best lightweight version of TestDirector out their.

Pros

Easy tu use and to implement. Even with relative small knowledge of testing organisation. Our testeam is very enthousiastic of the results. We are testing a major upgrade and we are using this project to test Spiratest. We have a clear overview now of the the testresults. Because of the furtures of the software we also learn to improve our testorganisation.

Cons

Difficult to install on a pc as a common user. However. For system administrators the installation software makes it easy for people with their skills.

Overall

Spiratests is for us qualified to support our testorganisation and even improve our organisation. We just installed it and used it. All users are surprised with the results.

Pros

Very flexible in terms of what you can do with the tool

Cons

Interface can be a little kludgy, but we see improvements coming regularly on this

Overall

Adam from customer support has been a TREMENDOUS help to us - give that guy a raise 8-)

We have very pleased with the response from support on enhancements, issues etc. and really do appreciate Adam and the support staff!

Pros

Fantastic tool - I hate complicated tools, there's no cleverness in that. A tool needs to be sensible and practical, SpiraTest definitely is. Can be used for different development methods. Its quite cool.

Cons

There will always be a few but cant think of any right now.

Overall

It is pitched at a good price. Everybody at various levels of literacy/technicality can learn ot use iteasily and quickly and get on with it, therefore no need for expensive training or support. When support is required, response is quick, concise and clear. Excellent

Pros

You can't beat SpiraTest without paying a lot more (and even then you might be disappointed).
- Surprisingly easy set up.
- Fantastic ease of use once you get used to the workflow paradigm (change status, verify newly required fields, then update).
- Traceability: We love how all project components can be linked together.
- Test case management: Create individual steps for each test case, and link steps from one test case to another to prevent step duplication. Create a test run, and send information to your automated testing software. Software testing heaven.
- Workflow management: custom workflows by project or even by incident type. Cusomtization is implemented by interface, not language.
- Support: Inflectra support has been fantastic in helping us migrate data into SpiraTest from our previous system.
- Meets our needs: Our consulting firm needed a one-stop app that would work for multiple long- and short-term projects. We found SpiraTest, we tried it, and we love it.

Cons

Enhancements to current features, rather than new features, seems to be the rule:
- ability to create and administer user groups on a project level instead of only at the application level.
- mass updating of multiple artifacts (change all incidents with this type to that type)
- update workflow transitions by user type instead of altering each transition.
- Workflow takes a little getting used to; transitions must be performed in the following order - 1. Select the desired status, 2. Fill out ALL the newly required fields (check all the tabs), and then 3. Update.
- Custom fields are hidden on their own tab in the lower half of the main pane. It would be nice to have the option to place some custom fields on the main pane.
- Would be nice to be able to hide fields that aren't desired for a certain project.
- Would like the ability to assign certain SysAdmin rights on a project level.
- Would like a few more report cusomization options.

Overall

SpiraTest compares very well to other well known project management applications.
SpiraTest beats Quality Center in the ability to create different workflows for multiple incident types, and workflow customization is based on a simple interface rather than on VBScript. The ability to link project artifacts together seems much easier and intuitive the Quality Center. Best of all, SpiraTest has a tool to communicate with Quality Center if you need to work in both applications.
SpiraTest also compares well with Pragmatic Software Planner. Information is much more accessible in SpiraTest, and everything actually works. Software Planner loses points for having a more rigid workflow, a non-intuitive interface, and for features that just don't work, like custom reports.

Pros

Low cost
performance
great support
Product with most important resources
Easy to use

Cons

without translation to Brasillian Portuguese

Overall

Recommend to everybody who wants very nice quallity of your softwares.

Pros

Adam from Support is very knowledgable and has been very helpful with the technical support issues we've had. He's quick to respond and always thorough. Much kudos to Adam and his assistance!

Cons

none so far

Overall

Good simple product

Pros

Great features, such as integration into JIRA and Bugzilla, for issue tracking. Clean layout. Great price for the product and great customer support.

Cons

Not part of an ALM suite, but for testing purposes it is a great product!

Overall

I really recommend SpiraTest. I have tested it thoroughly and found it to be just what our company was looking for in a Test Case Management System.

Pros

I really love this tool it does exactly what I need as a QA manager and gives me a lot of flex ability. The best part is the service. From the phone support to the responsiveness of the development team I could not be happier with this purchase. This is the first QA application I have ever used that I could say that about.

If you are looking for a tool to track REQs, Releases, Test Cases, and Defects this is what you are looking for.

Cons

I can't really think of any cons with the product or the service. Anything I can thing of they are in the process of adding to the code.

Overall

For me I look for a tool that allows me to get my job done faster and still provide me the data I need. This tool does that and with the enhancements that are planed it will actually be very valuable for other portions of our company.

The other thing I look for is a responsive customer & tech support team. Inflectra has hands down the best support teams I have ever worked with. Makes all the difference when you can tell them what you need to product to do and the actually address your needs.

Pros

Excellent customer support. If you have a question, they answer it quickly and with complete straight forward answers.

Excellent cost. This makes it accessible to every company with QA and Test Management needs.

Pretty straight forward.

Cons

None encountered yet.

Overall

Still early, but based on my experience with this tool and with Test Director, I believe that this tool would be the way to go. Especially from an ROI perspective. For a QA Test Management solution, it seems like it will be excellent.

Pros

The product has most of the features we need.
Quick, effective an friendly support.

Cons

Missing printer friendly capability for graphics/histograms
Missing capability to export a graph/figure
The test report doesn't export to Excel the test steps, only tabular information.
After a refresh, the page comes back to the top, in stead of remembering the current scroll position

Overall

The product is evolving and getting more useful.
A tutorial for testers and for managers will be very useful. Specially for some of the testers, they need to get use to work with a testing software and it might be a big change in their work habit.