Who Uses This Software?

Designed for discrete product manufacturers serving the Aerospace, Medical Device, Semiconductor Equipment, Automotive, Precision Optics, and Industrial Equipment markets.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • 1factory
  • www.1factory.com/
  • Founded 2011
  • United States

About This Software

At 1factory, we believe that quality is best controlled at source. The 1factory product is therefore designed to empower factory technicians with easy-to-use tools to do their jobs. 1factory enables continual collection, analysis and exchange of quality control data within the factory and across the supply chain. Our platform helps manufacturers control all aspects of product quality from first articles and process capability analysis through finished product inspection and root cause analysis.


41052

Features Checklist

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Product Reviews

Real time Quality Control

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: None

Overall: This is a Real Time Quality Control Product. It's extremely user friendly and requires minimal training. Inputting data is simple, easy and is conditionally formatted. All quality assurance personal instantly see if a dimension is in or out of tolerance. This alone is a huge time saver when it comes time to review Inspection Data packages and will give your end customer the confidence that data reports are 100% accurate. Data is easily imported by CMM reports and by manually inputting the features that the CMM missed. Review of Inspection data now only takes a few minutes to review and sign off. In out old system, the review process could take upto several hours. Also at the same time as you input data, you get real time SPC results of each feature.

Tech support at 1Factory is excellent. They respond to all questions and concerns, usually within minutes and typically solve all issues and problems. They do everything in their power to give me everything I ask for down to customized formats to solve my more difficult issues.

Highly recommended. They are World Class extremely professional. A+

Efficient and easy to use manufacturing production floor software

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If I could give customer support more than 5 stars I would have. The 1factory team has been extremely helpful and responsive throughout our interactions from pre-adoption through today.

We utilize this software primarily as a measurement data recording and analysis tool. It was easy to implement and the 1factory team helped us with a customized import tool to transition from our old inspection instructions to the 1factory system. The software is fast and efficient for both the admins and the operators.

The 1factory team has been very open to suggestions and if they find solutions that apply to all of their customers they have an implementation plan in no time. We have been extremely satisfied with their product and their customer service.

High quality software, awesome customer care

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very high quality software to enhance company product quality control, a central cloud based software is always helpful to communicate internally and externally. If you have a question or a special demand, you send a email to the technical support, you can always get response by Webex conference within a few hours, and 99% of your request can be fulfilled within a week.

World-class Quality Control product

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: -Organization is made simple by having all of our Quality records in one place.
-Inspection plans are made for any Manufacturing Operator to successfully follow inspection criteria.
-Visual aids to spot any trends in the manufacturing process.

Cons: The 1factory Team has listened to our thoughts, visited many time and took action to help improve and streamline our Quality department in many ways. Any cons have got worked and accommodated to benefit every 1factory user.

Overall: The Quality Assurance department is typically a paper-heavy manually driven environment that can be tied to cumbersome tasks such as; filing, storing, and revisiting data at a moment¿s notice. As a department/company doing our part working towards minimizing paper waste while maintaining or exceeding compliance with customer¿s standards, being paperless is an important priority. We are ballooning drawings in 1factory, capturing data at each work-center as the parts are being made, and importing data from our CMM. Being able to automatically record hundreds of dimensions electronically via our CMM¿s is quick; recalling data is fast-and-easy even when searching through a long history of records. Through my experience from a user¿s stand-point, The 1factory Technical Support is right on par with the actual 1factory product being held at a world-class standard.

Recommendations to other buyers: Make the effort to try 1factory and what it has to offer, you will not be disappointed!

Adds visibility and helps us drive positive change

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use!
I've had some experience with other programs, and they have a ton of functionality but are usually way too much and convoluted to use (inputting information takes too many steps and therefore falls to the wayside).
1 Factory is a different story; it's very straightforward.
Cost!

Cons: -> As of today, there ARE NO CONS.
When we first started with it, it wasn't quite there for what we needed. That was QUICKLY remedied by Nipun and his staff. They're still hard at work adding more and more functionality and addressing all of our needs. I'm quite surprised by the level of attention, detail, and customer support.

Overall: We are a medium sized Aerospace manufacturing machine shop and in need of SPC capabilities. The cost and ease of use brought us in, the customer support and added functionality (to OUR needs) has really cemented us with 1 Factory.
Although we started with great interest in the SPC functionality, our needs very quickly re-focused to the QUALITY aspects of 1 Factory. The functionality wasn't quite there when we first started but Nipun and his staff are QUICK to implement changes and modify multiple aspects to our specific needs. We're doing things we've NEVER done before because of the ease of use and straightforward interface.
We've been able to add so much visibility to our quality functions that we're moving in a positive direction with a lot of purpose, driven by the data; it's great.
We have plenty of other improvements to be made to our company and Nipun is there ready to help us achieve them.

Recommendations to other buyers: Try it. I find it hard to believe that this wouldn't work wonders for you.

AWESOME!!!!!

Jun 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: 1Factory makes my job SO easy! I don't use it all the time but I wish I did. Even in the early stages it was very accessible and whenever I had a question, Nipun got back to me right away. The customer service is outstanding. Highly recommended!!

1Factory delivers results.

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked in the optics/thin film industry for almost 40 years and I can say with confidence that 1Factory is a superior product. As a Supplier Quality Engineer, I can further attest to the ease of use, efficiency, attention to detail and innovation. All this comes together with 1Factory software to help deliver meaningful results that can help drive higher levels of incoming product quality as well as enable proactive interface with suppliers and provides an excellent platform for internal record keeping as well. There are many advantages to implementing 1Factory, not the least of which is the 1Factory team's excellent customer service.

Implementation leader with 1factory, to build inspection plans and train operators for use.

May 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: User friendly interface for both inspection plan building and inspection data collection. Looking forward to adding functionality to continually improve inspection capture and results.

I oversee the implementation of 1factory in our improvement to capture inspection data

May 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software continues to grow with functionality and improvements in the user interface. This tool has changed the dynamics in the relationship with our customers quality departments with direct correlation of data collection. Both customer and vendor can see live capture of inspection data and verification with process capability of manufacturing.

Work Life is so much better !!

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is amazing what it can do !! The efficiency and cost effectiveness alone was a big win for us. For years I have been looking for this kind of software to make our work life a little less redundant in the Incoming Quality Assurance department and this was the one. Not only is the software great, the service they provide, and the quick response to what you need is just top of the line great.
This software provides Less paper work, less errors, more quality, monitoring capabilities, spec. requirements, QC Plans, Inspection Plans, Supplier Dash boards, all of this and so much more. And did I mention the money it saved in labor...outstanding !!! Altogether a winning situation. Great Job and Special Thanks to NG, ON, and 1Factory Team !!!!

Q.A. Genious

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As I was progressing with our ISO certification, every thing I needed was in 1 factory , If it needed tweeking 1 factory would make it so almost instantly. As we encountered items that we needed 1 factory would come to our business look at the situation, we would discuss what was to be done and usually within 1 week it was live. The customer service is better than expected. This is very powerful and easy to use software.

1Factory has helped us reduce our hands on tact time in more than half. Awesome tool.

May 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using in for incoming inspection but it is quickly becoming the go to tool to help manage our supply chain performance.