User Reviews
Socket by Deversus Software
USER REVIEWS - All reviews
Purchased Date: January 01, 2010
President, GPS Commander
February 01, 2012
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Pros
With Socket, it takes very little time to build custom quotation templates that streamline and automate the process of creating customer quotations. We like the fact that some templates can be publicly accessed while others are privately accessed.
Cons
We really have nothing to complain about in terms of the program, which has been 100% reliable. The management people at Socket have also been very open to suggestions and as a result, we see improvements and enhancements being added each month.
Overall
GPS Commander provides GPS Tracking systems to commercial organizations throughout North America. As most of our business comes directly as a result of our website at www.gpscommander.com, we strive to make our product and pricing information as accessible and easy to follow as possible for prospective new customers.
The GPS tracking business is ultra competitive, so we believe that having a friendly, accurate and professional online presence is a key to our success. For these reasons, we chose Socket's online quoting software solution for its unique ability to combine professional automated customer quotations with full eCommerce capability.
Socket has become a key part of our business due to its ability to generate and track all of our online quotations and leads, as well as its ability to facilitate online orders. It even integrates to our CRM program for lead tracking. Another key benefit is Socket's ability to automate our recurring credit card transactions each month.
Purchased Date: August 01, 2011
Chief Magician, Zygoat
January 09, 2012
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Pros
Easily-configurable and flexible system. Friendly and helpful support. Responsive to customer needs. Transparent policies; no BS. Works well for small players and big businesses.
Cons
I haven't received any Socket stickers or free t-shirt, yet.
Overall
I'm a sole proprietor who provides internet services and also sells software licences of different types. By integrating Socket I have been able to streamline sales of these products to a wider audience, augmenting my existing sales channels, with very little effort.
