User Reviews

Buildium Property Management Software by Buildium

4.5

5 customer reviews

USER REVIEWS - All reviews

"Great Product/Great Price"
4.0
Version Info: N/A
Purchased Date: January 01, 2011

Owner/Broker, WNY4RENT.COM
June 21, 2011
Michael Wilson
close

Ratings Breakdown

Ease of Use
4.0
Implementation
4.0
Fits Needs
4.0
Features
3.0
Customer Service
5.0

Pros

Web based, simple tabs, good reporting, easy search features, price, rental apps/background checks.

Cons

Cannot customize anything, certain reports and portions of the public site cannot be edited and this would be a nice addition.

Overall

Would definitely recommend. Coming from Propertyware which was 3X as expensive, the huge price difference makes up for the customization possibilities that Propertyware had.

"Eduardo Cadena review for Buildium"
4.5
Version Info: N/A
Purchased Date: October 01, 2010

Member, Sierra Madre Real Estate
June 21, 2011
Eduardo Cadena
close

Ratings Breakdown

Ease of Use
5.0
Implementation
4.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Effective, Easy and complete

Cons

Missing connectivity with online banking and needs improvement with automation

Overall

recomendatio, very high.

"Good software, constant updates, GREAT support"
4.5
Version Info: 50 units for $50
Purchased Date: January 01, 2008

Managing member, Paper Street Group LLC
June 21, 2011
Bruce Spagonla
close

Ratings Breakdown

Ease of Use
4.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Web based software allows access wherever a PC and Internet are available. Handles most of the day-to-day work that any investor or property manager would come across. PDF reports based on building performance, picture and image attachments to buildings or tenants, individual sign ins for owners/tenants/managers/maintenance, etc. Full of features and abilities to make your business better. The customer service and support is absolutely TOP NOTCH. They are constantly asking for feedback and you can see they take customer suggestions and implement them. They want to become a standard in the industry and will do anything to make a customer happy and get them the answers they're looking for.

Cons

Mobile apps for Android still in the works. iPhone app not as feature-rich as it could be.
Some tasks can be tedious, but new update this summer may help that.
Direct import/export to QuickBooks not available.

Overall

9 of 10 would recommend to any investor or property manager. Great value and great customer service....something you don't get many places anymore.

"Love it!"
4.5
Version Info: N/A
Purchased Date: January 01, 2009

President, Allevare Properties, LLC
June 21, 2011
Tony Marotta
close

Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

I love working in the cloud. I'm always on the go, and have people working in different locations. Being able to access the information anywhere is essential. Also, whenever I have a question, I get very fast responses.

Cons

The tenant background check system is disappointing. I was very hopeful when they offered it, but unfortunately, it's not very usable with how we operate.

Overall

I couldn't run business as well without them.

"Truly a fabulous product!"
5.0
Version Info: N/A
Purchased Date: May 01, 2010

President, Fisher & Company
June 17, 2011
Catherine Fisher
close

Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

--I love just about all of the features of Buildium. The best is that the program offers me enough bells and whistles that it does everything I want but not so many that i have to pay for a bunch of things my staff won't use.
--The 24/7 availability and ease of navigation for owners has swayed clients to us from our competition!
--The real and actual desire by the Buildium team to grow the product in a way that is beneficial to its customers is outstanding.
--The ease of use for my staff and myself.

Cons

--There are cons?

Overall

Your clients will love it! Your tenants will love it! You will love it!

It far and away surpasses all of the competition we have tried such as PropertyWare (too many unused features and a price tag that will make you choke), Yardi (customer service is like trying to make the mean girl in 4th grade both nice and helpful - just give it up) or just plain, old QuickBooks modified for our business (much more complex and didn't track Work Orders). I am VERY glad we switched to Buildium!