User Reviews

Version Info: N/A
Purchased Date: June 01, 1994

President/CEO, Rainfield Group
October 22, 2009

Pros

Before selecting Big Biller, we tried other servics that were much more expensive and harder to implement. They also required ongoing costly upgrades. Big Biller is a hosted solution that is always available and always improving. Compared to the solutions my friends use at other search firms, we have a winner! My favorite feature is the ease of getting new resumes into the system and parsed. The HOT LIST feature also allows us to build our call lists and keep track of candidates that are perfect for our active searches.

Cons

Big Biller does not currently have a project/pipeline management tool so we still track our search progress in a spreadsheet. (I hear that they are working on a solution though.) The integration with our website is good but not great. From a candidate perspective, it seems a bit clumsy when they are trying to search through our multiple openings. I also liked it best when our tech support was provided by one of the original tech employees. He has moved up the food chain and the new tech support guy is "Mr No." I also wish it would allow you to automatically merge candidate files in the event that two or more seperate files are accidentally created.

Overall

I love it enough to keep using it. We are constantly being approached by other vendors but have no interest in changing. It seems that we are constantly uncovering new features/functions in Big Biller even though we have been using it for 5 years. Our candidates are our livelihood. We have more than 21,000 sales professionals in our database. I know that our data is safe with Big Biller.