User Reviews
ASAP by Administrative Software Applications
USER REVIEWS - All reviews
Purchased Date: October 01, 2009
Aquatics Director, Sweetwater Pools, Inc
July 08, 2010
close
Pros
My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion.
The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed.
With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot.
The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.
Cons
While I really love using ASAP for my registration needs, it does have some limitations right now. The software is constantly being updated and improved though, so I don't expect these limitations to stick around for long.
A drawback is that while you can send email through ASAP to your program participants, staff, etc, it uses a web-based email that doesn't store the sent messages. I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes.
Lastly, the only other drawback I've come across is that the system is not fully functional on a BlackBerry or other smart phones. You can get fairly detailed, but cannot get down into the class detail to view individual participants.
Overall
ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.
Purchased Date: February 01, 2010
Network Administrator, Thanksgiving Point Institute, Inc.
July 08, 2010
close
Pros
We have had a good experience with our ASAP Software and ASA company support. ASAP is very simple to use, yet provides for most of our wants and needs at the same time. It has been an affordable solution to our online class registration needs. Support is very responsive and always a pleasure to work with. The pricing structure was a big influencer in our decision to go with ASAP.
Cons
We have had some occasional problems with errors in the middle of operations, both in house and for our online clients as well. Some problems with our site wrap not following through all navigation instances. Browser compatibility through all browser types has also been a minor issue.
Overall
I think this is a great product for anyone looking for an economical yet functional solution for online class registration. Would certainly recommend to others as a viable and robust solution.
Purchased Date: March 01, 2009
VP, LIFELINE AQUATICS
April 13, 2010
close
Pros
EASY SET UP AND GREAT SERVICE
EASY TO APPLY TO YOUR OWN EXISTING WEB SITE
NO HASSEL CHANGES IF NEEDED TO EXISTING CLASSES
GIVES GREAT REPORTS AND PRINT OUTS FOR VIEWING BY TEACHERS AND STAFF
Cons
DEPENDS ON YOUR ABILITY TO GET A LINK FOR CREDIT CARDS COULD COST EXTRA FOR USE OF THEIR SERVICES
Overall
I WOULD RECOMMEND THIS TO ANY BUSINESS NEEDING A SET UP ALREADY IN PLACE TO ASSIST WITH SELLING THEIR PRODUCTS AND SERVICES.
