DotCom Your Event

Event Wizard

4.5 / 5 20 reviews


Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DotCom Your Event
  • www.dotcomyourevent.com
  • Founded 2001
  • Canada

About This Software

Everything you need to create the perfect registration form. Open your free account with Event Wizard and experience these powerful features: Custom Theme Designer, Social Promotion Tools, Group Registration, Secure Payment Processing, Unlimited Registration Form Fields, Custom Report Builder, Full Suite of Attendee Reports, Free Technical Support. Get all of our features for one price - $3.45/per registratiion


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Features Checklist

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback

Product Reviews

Rowing Canada Aviron Coaches Conference 2012

May 07, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Event Wizard is very User Friendly. The reports are a critical tool for our event and I found them easy to use. Having the ability to choose a "canned" report and also create an "adhoc" report was fantastic. We opted to have Dot Com produce our accreditation badges with the schedule printed on the flip side. This was a big success and Dot Com even delivered the badges to our event! Great customer service by the entire staff of Dot Com

Cons: I would like to see more "help" sections or tips on the set up pages - how to add links, how to add text, how to create a page, etc. But the staff were always helpful when I had questions and was stuck in moving forward.

Overall: Excellent product and customer service. Would not hesitate to use them for our next event.

User Friendly system

Feb 11, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: relatively easy to use
good support

Cons: would like ability for more customization

Overall: Overall, I'm happy with using the system and would recommend it to others

Dynamic and easy to use

Feb 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: simple to use, great data and very customizable

Cons: No cons observed for our needs

Overall: Great product, would definitely recommend

Good Solid System

Jun 19, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Turn around time and Customer Service is excellent.

Cons: The Payment gateway costs are high

Overall: Great system

Tips for Traders

Jun 18, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very user friendly system. And, Monique Papy provides exceptional customer service.

Cons: No Cons to report.

Overall: I would highly recommend this product.

Used Event-Wizard with ease the first time out!

Jun 18, 2011
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: - Easy to setup
- Great Customer Service
- Easy to use by all involved
- Multilanguage was simple
- Reports were great
- Flexible support staff
- Hands down better than Cvent
- Easy to pull reports

Cons: - We got an error message on some occasions due to server updates. However this was resolved quickly.

- The website went down twice.

Overall: I would recommend this registration software to anyone planning an event. I feel that it has all the neccesary capabilities plus some nice added features like social media, easy to use templates, and at a glance reports

Event Wizard Experience

Feb 02, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I love the plug and play nature of your products and the features provided within the tools. Many of our clients have last minute requirements and knowing we can accomplish their objectives easily when working with Event Wizard products makes it easy for us to continue to use.

Cons: There's a bit of redundancy with the process of setting things up that would be nice to have removed. Don't have specifics for you right now but could provide them when I use the system next.

Overall: We've used Event Wizard for the 9 years our company has been offering marketing management services for our clients. The tools are easy to use, the support is fantastic and the team is second to none. Great work. Thanks for allowing us to give feedback. Improving client experiences is also a great thing to see.

Event Wizard Registration Site

Jun 16, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Can use create own event registration template.
Not necessary to re-enter same information for every new event - can edit existing templates.
Variety theme selection
GREAT technical support team. It's a big plus that I can pick up the phone when having issues, or when new features need explaining. Generally quick response to customer problems.

Cons: New Group Registration feature needs a little more tweaking. One should be able to register at an individual or as a group. Too confusing for a single registrant.
Feature needed: standard option to add 2nd email address field to each registration (in case of assistant)

Overall: Keep up the good work! New features allow more options to the customer registration forms. Keep streamlining the process.
Stay connected a service providers. Being able to contact someone and get assistance when issues arise is invaluable.

McLennan Ross Review

Jun 13, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy e-commerce payments, Can brand effectively,

Cons: Can't register more than one person at a time, e-commerce has to be paid by cheque which takes a while.

Overall: I would rate it 4 out of 5

Vendor Response

by DotCom Your Event on June 10, 2011

Thank for your review. We now have a full Group Registration feature - see more here http://www.event-wizard.com/features/group-registration

Event Wizard is Great!

Jun 11, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I really love the new Pro version. There's so many great features and it's so easy to use! I can run reports, do mass emails and modify my event anytime and anywhere. And the event wizard staff are so supportive and helpful whenever I'm in need of assistance. Overall, I've had very positive experiences using their software.

Cons: There aren't really any "cons" I can identify, however there are a few features that could be added. I'm sure that as customers provide more feedback EventWizard will update and add features to meet their client's needs.

One thing that would be very useful is if they could create a series of online tutorials so that we could increase our knowledge and skills.

Overall: Overall, I'm very pleased and would reccommend EventWizard to others.

Review - Celebrating the Challenges

Jun 11, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Super easy to build a site & tweak it
Support is timely and thorough
Lots of nice features available, without becoming overwhelming
Source code is accessible so tweaks are easily made
Love all the reports available

Cons: User interface is too disjointed, presents too many "steps" or "speedbumps" between Registration & Payment processes. Needs improvement so that it is:

1. Simple (not a lot of words)
2. Clear (buttons)
3. OBVIOUS (buttons with concise language)
4. Typical of what users see when they make purchases on other internet sites (i.e. Amazon, Chapters, etc.)

Example:
Enter personal information...CONTINUE...
Review order....PAY NOW/CHECKOUT....
Enter payment information....SUBMIT

Difficult to troubleshoot in some situations where 2 different vendors are being used (i.e. Event-Wizard & Beanstream) - need a better process of communication among all parties.

Building process is almost too simplistic. Would be nice to be able to drag & drop, make edits or additions to page ON actual site view page, rather than having to go to Edit/Change/Add section all the time & then having to "refresh" the view page to see every change.

Overall: Suggestions for improving User Interface:

Need to build in a "Pay Now" or "Pay Here" or "Checkout" button to make it easier for the user to follow the process

"Submit Registration" button is confusing; makes people think they are finished. Recommend changing this to read "Continue", so people know they've submitted their information, but that there's still more to do.

Further to above, users are confused when they receive a Registration Confirmation email prior to having paid; this again tells them that they are "finished" the process, even when they may not have paid yet.

Review

Jun 12, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: I like the trial period that you could click and play as much as possible so that you could figure out the system.

I liked that I was contacted by a customer service person that has helped out with any questions that I have.

Cons: More information for financial payment systems. I was trying to integrate Beanstream for some time before I asked for help.

Overall: Excellent service to date. Will be excited to use Name tags and registration sorting methods closer to date of event.

We love Event Wizard!

Jun 10, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have used Event Wizard for our online training registration and had excellent results. It is so easy to use and they customized a unique registration code system for us with no problem. Customer service has been prompt and friendly and we are very pleased with our purchase.

Cons: We have found no cons

Overall: Recommended Event Wizard for all businesses, large and small since there are many tools to use and promote your events customization is available, and you only pay for the registrations you need.

Event-Wizard has made our lives easier

Jun 10, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Event-Wizard's automation of email confirmations and payment processing has been a huge help for us. It frees us up from mundane processing tasks, and allows us to spend more time with our clients to provide them with even better customer service.

For someone with intermediate computer skills, the Event-Wizard 5.0 interface is well-designed and robust; minimal instruction is needed to set up events, and there are lots of options to customize function and appearance.

Cons: There are still some bugs in the design and function, but my questions and concerns are always addressed promptly.

Overall: As registration processing is the client's first interaction with our company, it is extremely important that the online registration interface, confirmation letter, and receipt have a professional appearance. With Event-Wizard 5.0, I can be confident that the client is getting the best impression of our company.

Excellent event registration service

Jun 10, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - creative designs
- flexibility of formats
- ease of reporting
- efficient and speedy tech support
- very good value

Cons: - learning takes some time

Overall: I have had the pleasure of using Event Wizard for three events to date and would not hesitate to recommend Event Wizard to clients and colleagues. This Canadian owned and operated company provides excellent service at a very competitive price.

Rural Ontario Institute Event Wizard Review

Jun 10, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use...lots of ways to customize....good reports

Cons: not sure....haven't really noted any yet

Overall: I would highly recommend using Event Wizard for any event registrations

Great! Alot of different ways you can use it. Easy to customize to your event.

Jun 10, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great customer service that takes you through all the different ways you can use the program. After getting a short introduction I found it very easy to use, edit and work specifically to my needs. Would recommend to others and will definitely be using again in the future.

Cons: With so many options, it can be a little daunting to start, but their costumer service is great, they get back to you right away and once you grow accustom to the way the program works its quite easy to use.

Overall: Great for large events to organize registrations and sponsorships.

OTF Review September 2010 to June 2011

Jun 10, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Easy to set up
fast, accessible support
looks great
very flexible to suit our needs
lots of features
affordable
Dotcomyourevent people are very responsive

Cons: registrations are accepted before payment is made
glitches with payments (due to different browsers or other reasons)
not all problems could be/were promptly fixed
can't see refunds or partial reimbursement transactions
would be great to access more than one event at a time
would be great to access dashboard without having to exit event
few other things would be great (too hard to find credit balance)

Overall: would certainly use again
improvements are always coming

Afshin IAIA

Jun 19, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to set up, lots of options

Cons: Limitation in the use of custom graphics

Overall: I am very satisfied and will keep using the services.

Vendor Response

by DotCom Your Event on June 14, 2011

Thanks for your review! We have very powerful custom graphic options within Event Wizard, learn more here http://www.event-wizard.com/features/themes

FDFA-June

Jun 18, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easier interface to work with
like the group option

Cons: can better answer this when our registration closes

Overall: have recommended and will continue to recommend