User Reviews

Version Info: 4.1
Purchased Date: October 01, 2009

Manager, BC Consulting
February 11, 2010

Pros

The major advantage is cost saving. It claims you can get paid back in 3-5 months compared to hosted services. I agree with it.

The appliance comes with four applications: web meeting, seminar, remote support and remote access. To an SMB company, it serves its needs very well.

The performance is fast and the image quality is excellent.

One nice little function worth to mention is it allows you to redirect your attendees to your website at the end of each session.

The installation is fairly easy taking around 15 minutes. Once it is done, leave it alone and it will self-update.

The support staff is knowledgeable and very helpful.

Cons

You do need a stable and faster Internet connection in order to deliver a decent service to your customers by the appliance. I would recommend you should use a cable Internet connection. A DSL connection is a stretch.

Also, as a part of the total costs, you need to consider the optional 20% annual service fees (after the first 12 months) to cover the software upgrade, support and hardware warranty.

Overall

Highly recommended to those who want to cut the related subscription expenses, improve productivity with the unlimited usage and enhance business identity through various customization and integration functions provided by the appliance.

If you are in finance and legal business where security is critical, you won't find a better alternative.