User Reviews
Barefoot Agent by Barefoot Technology
USER REVIEWS - All reviews
Purchased Date: August 01, 2010
General Manager, Mammoth Property Reservations
June 06, 2011
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Pros
The software is user friendly and I am spending less time training and re-training. Internet based software is faster than using our old Central Server that was always crashing. Online bookings are easier. Our owners love the interactive features of the Ownernet.
Cons
None yet.
Overall
Since we have transferred over to Barefoot Technologies, we have experienced a vast improvement in efficiency. All of our Sales Reps were trained onsite by expert Barefoot Staff explaining every aspect of the program in a way that was simplistic and user-friendly. It???s as if the Software was built just for us! We used to use RDP and it was so time-consuming and constantly crashing, not to mention that their tech support department would leave us offline sometimes for the entire weekend! We have been extremely satisfied with Barefoot Support. They diligently and promptly reply to our needs and solve our minor issues in a timely fashion. I wish we would have bought this software years ago.
Purchased Date: January 01, 2008
Business Manager, Offlake Realty & Rentals
June 04, 2011
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Pros
The customer support is, without exception, the best I have experienced with ANY product, not just software support! I can generally submit a question, via email, before going home at the end of the day and I will have a solution in my inbox the next morning.
I researched several Vacation Rental software companies prior to making the decision to saddle up to Barefoot Technologies. The driving reasons that I chose Barefoot: I could genuinely sense their interest in seeing our startup company grow (as a salesman myself, I am fairly trained at observing the intent of other salesmen); I could also easily see how the software could be customized to our unique market situation and Offlake Rentals' individualized approach to our market. I am sure there are significant capabilities of Barefoot software that we have simply not yet taken the time to implement, but look forward to doing so to increase Offlake Rentals' income streams!
Cons
There is not an "operational manual"; however I am learing that, due to the customization of the Barefoot software, each company really needs to create their own operation manual for using Barefoot.
Overall
As the manager of a startup Property Management Company, I do significant research and analytics. I knew when doing my research for a management software to go with that it would most likely be my "partner" for the life of our business, due to the complexity in switching property management software. I can say with absolute confidence that Offlake Rentals made the correct choice in software and I cannot give a reason that anyone in need of property management software would not want to include Barefoot Technologies in their consideration! This comes from the "bill payer" of our small company.
