HootSuite Media

HootSuite

4.5 / 5 183 reviews

Who Uses This Software?

Focused on SMB and Enterprise, Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000.


Average Ratings

183 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $14.99/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HootSuite Media
  • www.hootsuite.com
  • Founded 2008
  • Canada

About This Software

Hootsuite is the most widely used platform for managing social media, loved by over 10 million people around the globe and trusted by more than 800 of the Fortune 1000. With Hootsuite, brands harness the power of social. Our platform brings together your social networks and integrates with hundreds of business applications. Its the one place to build customer relationships, listen to the needs of the market and grow your revenue.


Features Checklist

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

Product Reviews

It is really great to work i loved

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: it is very easy tu use if you work as comunity manager. I really liked becouse it is very confortable to

We used HootSuite prior to Hubspot, and were fairly happy with it.

May 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The analytics are great--the charts and graphs generated are easy to read and tell a good story. Much better than analytics data provided by the actual platform itself.

Cons: It can be overwhelming trying to monitor various social media streams on the dashboard--the segmenting makes switching around a little cumbersome.

I uses hootsuite for scheduling social posts.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like that you are able to schedule posts to multiple social platforms. I also really like the auto schedule feature.

Cons: I wish that hootsuite gave me more analytics. I also wish it told me how it figures the best time to auto schedule.

Overall: Scheduling social posts in advance across multiple social platforms.

Friendly, intuitive, accessible, direct

May 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The advantages I can get and the programming of publications. It facilitates my work and allows me to perform better.

Cons: I honestly have nothing to criticize. It would improve the user experience to make it even friendlier. It would add more options to have more control over the tasks

Overall: Management of social networks. Programming of publications. Tracking, statistics and increased productivity.

Hootsuite helps manage multiple social media platforms better than anything on the market!

May 12, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You want Hootsuite to do one thing, manage social media channels. And it kills it at that. You can monitor everything you want from just a few clicks and schedule out as far in advance as you like. And it's all free to boot!

Cons: I wish Hootsuite had more metric reporting. Right now that feature seems lacking in a time when social media is becoming increasingly about data analysis.

Overall: It makes planning out social media for the coming month a snap!

Its great

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: A got the chance to have all my acounts in one software. It helps me keep track and manage my social network channels. It can enable me to monitor what people are saying about my brand and help me respond instantly. I also can view streams from multiple networks such as Facebook, Twitter and Google+ and post update

Cons: I would like to see more analitycs posibilitys .
The way to program a massive post it could be a lot of work some times.

Overall: I Can save time and energy for my work.

Hootsuite is a great choice for social media scheduling

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I have been using Hootsuite for about 2 years now. It is user-friendly and intuitive. You just connect your 3 social media accounts (for the free version you get up to 3), then start scheduling content. You can easily upload a photo, or add a link (which it will shorten for you - very handy). I love that it has both the Streams view, and the Scheduler. The Streams is handy to see side-by-side your past content and current, and the Scheduler allows you to easily see what you have scheduled in a calendar view.
I have never contacted customer support so I can't speak for that, but I can say that every problem I've run into was easily fixed and so I didn't need customer support - that's a plus right there! Occasionally accounts get disconnected and you have to reconnect them, but that is really the only bother I have run into with using hootsuite. It makes scheduling out a month's worth of social media simple and easy.

So easy to schedule tweets

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the auto schedule feature, it makes my tweets really consistent. So easy to track engagement with the analytics tools.

Good platform but needs an upgrade

Apr 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Is the only tool I have found that works great to schedule social media content.

Cons: It feels like outdated.

Overall: We use hootsuite to schedule all our clients social media content but it doesn't let you post gif in a friend way, post with photos (not album) and sometimes the copy is all messed up with spaces.

It needs to be upgraded and up to date with the latest things Facebook and instagram is working, like the stories and the simply fact that instagram should post automatically not manually.

Recommendations to other buyers: I think a rebranding would work to make it more simple and up to date. Also it should be easier to schedule the post and boost it from there.

Excellent tool for social media 

Apr 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: integration with many apps and social tools, friendly interface 

Cons: Its interface can be a little confusing for a novice user

Overall: One of the best apps for social media I've tried, however its interface may be a bit chaotic for the novice user

Recommendations to other buyers: improve the service for bulk message

Hootsuite review

Apr 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It really user friendly without out a huge learning curve

Cons: no cons, not for the level of usage that I do at this time

Overall: I'm a causal user for my social media efforts and I have used it for certain clients as well . I think it is a great software to manage my social media accounts. . It allows me to switch back and forth between my different social media accounts with ease which may seem like a small thing, but after a while it is a real time and hassle saver

Recommendations to other buyers: It's worth a try if you plan on posting to several social media accounts on a regular basis as it is definitely a time saver once all is set up

My social media platform of choice

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Really powerful social listening and monitoring tools. Scheduling functionality is good, RSS functionality is strong.

Cons: Interface is antiquated, but still easy to use.

Overall: Admittedly, Hootsuite's interface is a bit dated, but its functionality and usability are top notch. I'm a big fan and I use it across all of my accounts... personal, client, and in-house.

Using Hootsuite to Promote My Business

Apr 13, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm a freelance business writer and I use Hootsuite to promote content published online. I appreciate its relatively easy-to-use system of shortening links, attaching images and being able to post on LinkedIn, Twitter, etc. There are occasional disruptions or links that don't automatically attach photos, but in most cases this appears to be an issue with the site being linked to, not Hootsuite. I also believe Hootsuite offers additional features and functionality I've not had time to explore.

Great Social Media Management

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: HootSuite is a very good platform and makes sending messages out to many social platforms at once easy.

Social Media Manager For Dummies

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: HootSuite is a fantastic platform and provides all the basics you need for managing your business's social media. It gives me the ability to share content across multiple platforms at the same time quickly. It enables me as an agency to have all my client's accounts connected for easy sharing. I like using HootSuite and I look forward to new features they roll out in the future.

Vital for Social Media

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Multiple postings at one time.

Cons: Nothing

Overall: We use Hootsuite for our Instagram, Twitter & Facebook business accounts. We really like that you can add different streams. You can even add a stream for a particular # hashtag, or several so that you can stay on top of what's going on. Post once and Hootsuite posts to all the streams you have set up. Great product.

Free version may be all you need

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The free version allows you to manage up to three social platforms which may be all you need. It allows you to schedule posts for all platforms at one time.

Cons: There are other paid plans which are fairly cheap if you have more than three social media platforms. This software is very convenient for you since it's a hassle to be posting among all platforms all the time individually.

Overall: Basic HootSuite has a free version which allows you to schedule and manage three social media platforms. We are able to schedule posts and track responsiveness and engagement for our Facebook, Instagram, and Twitter accounts which are our only accounts. If you need a more advanced feature then you may purchase a package. The basic version has a lot of options and it's great for us especially because we are looking still to revamp our social media.

Recommendations to other buyers: There are great tutorials and online videos. The site is very user friendly and intuitive.

Great for saving time, while still getting out your message

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Hootsuite is used in our office weekly to send posts to Facebook, Twitter and Linked in, and it is a valuable timesaver for me. It was easy to learn how to enter posts, and to enter new forms of Social Media. Great for beginners, too. Probably the best feature is being able to schedule a post for a later time. I am able to schedule for times when I know I will not be in the office, so we never miss our regular posting time.

We use the free version and have had no reason to use the paid version, but for someone bigger than we are, it would be worth checking.

Great for Managing Tweets

Feb 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great solution for staying on top of Twitter. I use it to manage my tweets and keep content going out regularly.

Great for scheduling

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used Hootsuite to schedule posts to FB, Twitter, and set up notifications to post on Instagram. The only downfall is that you get a push notification for IG (rather than automatic publishing) However, this is because of IG and not Hootsuite. I'd recommend the product to save time for scheduling, and making business social media shares more time efficient. A positive for productivity!

Useful tool for social media planning.

Feb 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use and visual display.

Cons: Nothing to report so far.

Overall: Hootsuite is very useful especially for planning involvement in social media on a strategic level. The ability to navigate to various social platforms is helpful and is very useful for the average or really experienced social media coordinator.

Great for a Social Media Start

Feb 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Currently I use the free version of Hootsuite to manage three social media channels. I love being able to pre-schedule content that can be added to Facebook at a time of their or my choosing. I just wish that on Facebook it didn't indicated it was posted via Hootsuite. I liked this better than other social media services I tried.

Saves Time

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I use HootSuite to post a month's worth of social media posts to reach a large audience on Facebook. It is so much easier than going in day-by-day.

Definitely Worth the Money

Feb 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Pricing (free), ability to schedule social media posts on multiple channels at one time

Cons: Could not get Hootsuite to post correctly to both a personal and company page on LinkedIn.

Overall: I have used the free version of Hootsuite for a couple of years now. The ability to schedule social media posts, for no additional charge, is awesome. The UI is not bad, but could be a little more intuitive. However, I did learn to use it quite easily. I found when scheduling posts for Twitter and other channels, if the post had too many characters, it would be cut off on Facebook. Hootsuite also did not play well with LinkedIn. I was never able to get scheduled posts to appear on our LinkedIn company page. Still, the free version of Hootsuite is quite usable and useful. I would definitely recommend trying it out, and considering using the better, paid version.

Recommendations to other buyers: Try it, then consider trying the paid version.

Social Media made easy with HootSuite

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has been using HootSuite for several years and it has really helped us streamline our social media processes. Posting is easy. Post to one, two, three or more of your channels at one time. I love that you can schedule messaging ahead then forget it...HootSuite does the rest for you. This is a must have product for businesses serious about social media.

Improve your social media engagement

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy filter setup

Cons: None

Overall: Tracking our social media hashtags has never been so easy! I set up custom filters to make sure I'm interacting with the people who use our hashtags!

Excellent. I'd buy it again

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: I use Hootsuite every day, and it's an excellent value. They've mastered scheduling posts and monitoring feeds, which is crucial to managing so much data. I'd suggest an updated UI, but that's secondary to excellent function.

More options than others

Feb 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We decided on Hootsuite due to # of profiles available to manage and networks available. Scheduling feature works well and we are happy with our choice.

Hoostsuite for Nonprofit

Feb 01, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Hootsuite has made managing our social media accounts so much easier! I feel like I have part of my life back since I can schedule all my posts and see analytics all in one place!

Hootsuite for managing small-business client pages

Jan 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Hootsuite is easy to use and helps clients quickly build content calendars and view analytics in one place, which is helpfulfor clients not familiar with social media publishing and analytics. It's also easy to control Facebook, Twitter, and Instagram in one place.

Awesome Social Media Monitoring Tool

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You can add more than one account of the same network.

Overall: Hootsuite is an awesome Social Media Monitoring Tool it allows you to manage so many different social networks. You can even add more than one of the same network. As a business owner this feature is especially great!

Simple, easy to use social media management tool

Jan 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use, love the scheduling tool, monitoring is easy.

Cons: Setting up teams is nearly impossible...have to work with support a lot to get things right but once the teams are in place they work great. I also don't think the reporting is as great as it should be.

Overall: Hootsuite is a great tool if you're managing multiple brands and also work with others that need to be aware of what's happening on social. You can easily assign tweets/posts to other people and communicate within HootSuite. I also think their scheduling tool is great and easy to use. If you're managing multiple brands, monitoring keywords/hashtags on multiple channels, this tool is great.

Wish it was better UI

Jan 24, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: The HootSuite experience is pretty good. It schedules my social posts (at least 80% of the time they deploy), and it CAN push posts to Instagram through their integration - something competitors have not been able to do. I just wish it had a more attractive / minimal user interface, honestly. It's not bad, per se, it just feels kind of outdated.

Generally simple, time-saver, but has some bugs

Jan 16, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Timesaving; hooks to LinkedIn individual groups; scheduling in advance capability

Cons: The integration with certain social media platforms uncouples periodically, and we have to reestablish the connection between Hootsuite and LI, FB, etc.

Overall: The social media platforms "break" frequently (like its integration with LinkedIn groups, Facebook, etc.) so we constantly have to "reconnect" Hootsuite to these. But overall, it's been a big help to us for our social media management and I like the platform.

Recommendations to other buyers: no

Great tool for our small office

Jan 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: it is a timesaver

Cons: takes a bit to learn

Overall: Have recently started using this. So far, it has seemed to be very helpful. We are a small office and don't have the time to dedicate to each social media platform, so this has been very beneficial in scheduling our posts.

Nice aggregator

Jan 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: It does what it says on the box - saves time with a single view to handle all consumer communication.

Great for scheduling social media updates

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Great tool! It can schedule social media updates and even the free version can be very helpful and simple to use. Calendar and other features are guarded for paying users, and I haven't personally needed them yet, but I would gladly become one in the future.

Great online social media assistant!

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use and it's intuitiveness.

Cons: Nothing I can think of at this point.

Overall: I've been using HootSuite for going on 2 years now and love its flexibility and available features. My primary use for it is to schedule social media posts across 3 different platforms. I also use it as a convenient alternative to my Twitter account when retweeting accounts I follow as HootSuite allows me to schedule tweets according to my desired schedule of days and/or hours. Hootsuite is able to auto-schedule future tweets which correspond to the best times past tweets garnered the best response. I think this is invaluable when it comes to growing your Twitter audience. Furthermore, you can customize multiple streams according to hashtags or even geolocation, both of which are again, instrumental if you're trying to grow your base of followers.

Recommendations to other buyers: Definitely great for Twitter, the Instagram posting is a bit disjointed (through no fault of HootSuite), and Facebook posting is a cinch.

Good software with lots of possibilities

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to keep a lot of social media profiles in one place, and what a lot of customizable streams.

Cons: The dashboard can seem a little cluttered.

Overall: Hootsuite is a useful place to both schedule social media posts and keeps track of social media streams. It's a great way to follow certain topics on say, twitter, with more focus. I found the Hootsuite dashboard so sometimes be a little complicated and cluttered, Hootsuite does offer great tools for watching different social media streams and keeping a lot of social profiles all in one place.
And it's worth saying that I never used the paid version of Hootsuite, and I still found it to be completely functional, even without paying anything.

Organize your social media in one place

Jan 05, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Scheduled posts make organizing social media simple.

Cons: It can take a little bit to learn how to navigate but once you do it's really quite simple.

Overall: I haven't used HootSuite to its full potential yet, however, it is a great place to keep track of all your social media and plan posts. The group collaboration is perfect.

An affordable and well-rounded social media management suite

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's affordable with upgrades available and incredibly simple to use.

Cons: At this time it doesn't support true Instagram integration and the current Instagram option can only send you a reminder to post, not actually schedule and post it for you.

Overall: Hootsuite has been our go-to social media management suite for the past few years and it has met all of our expectations. I highly recommend using Hootsuite for the average small-to-midsize business. It's affordable, user-friendly and incredibly to simple to learn.

Recommendations to other buyers: If you're a heavy analytics user you may want to consider upgrading or buying credits for more detailed analytics reports.

Good for Social Media Marketing Beginners

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Hootsuite is a great platform for the basic scheduling of social media content for businesses looking to get more serious about social media marketing. It's limited when you start looking at tracking and reporting for all the accounts. The interface could use some updates. It was hard to transition from using Sprout Social (which has everything in a great interface) to HootSuite, but if I had started with HootSuite originally I would be happier with it. Good price for small businesses, but maybe not a fit for agencies.

Great for planning and following events

Jan 05, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of advanced planning and scheduling tweets that are set in stone, such as deadline reminders. You can also create feeds to follow certain handles or hashtags.

Cons: Sometimes creating the dashboard to be fully customized removes you from the general twitter-verse and makes your view too insulated.

Overall: Overall, Hootsuite is great to schedule tweets and follow particular events. Well organized, you can customize your dashboard. However, it can get unruly with too many options. Scheduling can be very useful when setting up deadlines for submission reminders or event promotion, but be careful scheduling too far in advance because you'll lose relevancy. It is also not a great tool for managing conversations.

Recommendations to other buyers: Even if you set it on autopilot, check in frequently.

Hootsuite Review

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: This is another cool social media application that allows me to manage my online marketing effectively and do multiple tasks at once.

Quite good, but limited with a free account

Dec 15, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: 1. Bulk auto-scheduling
2. Integrations + chrome extension
3. New features always coming out

Cons: 1. limited free account

Overall: HootSuite is probably one of the first social media management tools that come to mind, it integrates across most social media networks, auto-posts and provides some decent analytics.

The issue, you're going to need to get a paid account to get the most out of it unless you're simply looking to auto-schedule content. They are always introducing new features, like their recent article suggestion feature, which is nice to see.

Recommendations to other buyers: Check out Zoho Social, quite similar.

Best Affordable Option for Small Businesses

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Hootsuite is my go-to social media software for small businesses that don't need an enterprise platform with lots of seats and task management. If you only have one or two people that run your social media pages, and you are a small to medium sized business, the software probably has what you need.

You can schedule posts for Facebook, Twitter, Google+ and Instagram. There are some limitations. If you are scheduling a video post or link on Facebook, you may want to do it through Facebook itself so you have more control over how the images display. And, the Instagram feature merely pushes to your phone, so you still have to open the Hootsuite App and publish the post when the time comes, it won't just go up automatically. Their YouTube tool is pretty terrible if you have more than a couple videos posted. Best to do that on YouTube.
The dashboard allows you to monitor most of your major channels at once. In addition, you can set filters to allow you to track relevant conversations on Twitter.

You are going to need to log into Facebook and YouTube from time to time, and you will still need Instagram on your phone. If you Snapchat, that will still have to be done separately as well. But, since most small businesses don't have constant chatter on those channels.

Easy to use for beginners, robust enough for the experts

Dec 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Multitasking ability; the ability to do more with less

Overall: Simple but effective HootSuite is a great tool for marketers that need to manage their social media effectively. The dashboard and ability to have multiple accounts at the same time are extremely beneficial.

Recommendations to other buyers: The free version is more than enough for a small to mid-sized business.

Well worth the small monthly fee - save tons of time

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Helps me be efficient and effective with my work. My clients love that I post almost everyday. Before Hootsuite, it would take me hours to post the same post to all my clients. Now, it is minutes.

Cons: I wish when posting, you could post more than 1 picture. Hootsuite allows you to post more than 1, but in the newsfeed, each picture is it's own post.

Overall: I post for multiple clients, the same posts because they are in the same industry. I have 35 clients, once I create the post, it literally takes me 3 minutes to post to all of them. Saves me time and Money

What a timesaver this is!

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love using Hootsuite for work and personal use. Social media can be quite the drag and time consuming but this site really makes it easy and saves you so much time! And the plans are super affordable!

Good product, small learning curve

Dec 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: HootSuite takes a little getting used to, but it's largely intuitive. A few of the harder to figure out features might take a couple of days to master.

Easy and productive

Dec 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We're able to collaborate as a team on social media and schedule out our posts the way we want to. The training and support has been excellent.

Makes Managing Muliple Accounts a Breeze!

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Seamless integration between accounts
- Great mobile app support
- Easy to configure and manage

Cons: - Troublesome at times to accurately manage the dashboard depending on the # of accounts you have.

Overall: We utilize this software to manage our restaurant's social media accounts. Prior to this service it would take far too long to post to accounts and update information on individual sites. Now we can create, schedule, publish, and update all from one dashboard to all of our accounts.

This saves both time and allows for more seamless coordination between all of our accounts. You can also see feeds from each account that allows you to track valuable information on a single page.

I'd definitely recommend this to any business that is looking to integrate their social media account management. The service is also free up to a certain amount of usage, which is fantastic!

Easy & Effective

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Being able to schedule posts ahead of time frees up my time.

Cons: It doesn't work as well with Facebook as Twitter.

Overall: As a long-time user of HootSuite, I can say this is by far the most intuitive social media monitoring product we have worked with. I currently use both the free and paid versions. Being able to schedule posts ahead of time allows my team to have a cohesive social media strategy and frees up a lot of time. They can spend more time on community engagement when they are able to put up pre-planned posts all at once.

Recommendations to other buyers: If you haven't yet - check it out! It can't hurt to use the free version and then decide if you need to upgrade.

Makes my life easier

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Hootsuite helps to keep me organized and get ahead with all of my clients. It allows me to work with other team members, and it gives me the ability to search things with ease.

Hootsuite has helped our nonprofit grow!

Dec 12, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Free, easy, fast and great for managing time!

Cons: Doesn't have as clean of a look as some other apps so it takes a little bit to figure out how to get around.

Overall: We are a small nonprofit so making the best use of our time is an absolute must! Being able to schedule our posts on all of our social media platforms at once is amazing! We love the features, and for free, you can't beat the price! It even counts twitter characters so you won't get cut off. All of your social media updates are right in one spot so you can efficiently manage your social media.

Amazing for social media management

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: free trial period and free reports.

Overall: Have used Hootsuite for years. It's a software I continue to recommend to my social media clients and I use it for my own social media management. Easy to find what you're looking for. Highly recommend!!!

Better Than Other Options

Dec 10, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: I discontinued using Hootsuite a few months ago, mostly because the cost and (at that time, maybe it's changed) the fact I couldn't schedule Instagram posts. Since Instagram is the most important sm platform for my company, I was just kind of like "what's the point." Since you can schedule posts on Facebook from your page, it's kind of not necessary there, either. The one thing I miss is being able to log in to one place and handle most of my media from there.

Manage All Your Social Media

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Manage multiple accounts at the same time.

Overall: For those who work with multiple clients, this allows you to manage all their social media including the ability to watch everyone else's accounts that may be related to yours.

Simplify your social media

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a marketing director, I rely on hootsuite to manage social media across our different channels. Hootsuite is a great tool for marketing.

Good Social Media Management Tool especially for Twitter

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As the name suggests, HootSuite's strength is being a great social media management tool for Twitter especially. We manage our Twitter, Facebook, LinkedIn, and Google+ accounts there. It's easy to view and categorize several platforms and topics at once. I prefer to schedule Facebook posts directly in Facebook or from Wordpress as they render the content better. The reporting is just ok. You have to purchase additional reporting to get more complex reports.

Hootsuite 2016

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy start up and integration with our social platforms. Really good information as well when you are an HS partner. Good stuff on trends and what is coming not just what is happening right now. Really helpful content for me.

Cons: Lowest level leaves me wanting more and I don't have the budget yet!!

Overall: Working in a tech start up so budget and impact are tenuous things! We need the high level of functionality with a low budget. Hootsuite gives us that and we hope to grow with the product.

Good for managing multiple accounts

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: While Hootsuite doesn't have 100% of the features I'd like (i.e. a better draft/review/publish system with varying permissions for contributors), it does have extremely helpful features, like the ability to add multiple accounts, teams, streams, assign to others, and more. Sometimes navigating the settings can seem a bit convoluted (adding new people to specific teams or streams), but overall, it is user friendly and intuitive without any training.

HootSuite is great for social media managers with a small budget

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Scheduling, Social Listening, HootSuite Certification and Training

Cons: I have had issues with images posting correctly.

Overall: HootSuite allows me to post to multiple social media channels from one easy to use the program. The scheduling feature allows me to plan my social media marketing content weeks and even months in advance.

Recommendations to other buyers: Use the tutorials and consider the certification program.

Still Some Bug to Fix

Dec 07, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great for metrics and posting content on various social media platforms.

Cons: Can be buggy. Wonder if there is a better software product out there.

Overall: I used Hootsuite for a month consistently and it was a bit more work than just going to social media sites and posting individually. Had issues connecting accounts. They would disconnect after a few weeks and had some difficulties posting.

Recommendations to other buyers: It's okay. Try it and if you enjoy the free version, consider subscribing at the first level. Believe it is cheap at $10/month.

Great for Social Media managers

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Easy to connect

Cons: None

Overall: If you manage several social media accounts this software is clutch! You can schedule and manage posts ahead of time. It really makes it stress-free.

Recommendations to other buyers: Make your life easier, schedule all of your social posts ahead of time.

Best of the social media schedulers

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything

Overall: HootSuite has taken the frustration out of keeping up with posting to Facebook and Twitter. Easy to use scheduling, the ability to follow my feeds on HootSuite, and ability to review the schedule I've set makes my writing life so much easier.

Good for managing large accounts

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very helpful to be able to see multiple streams at once. Great customer service help when needed. Useful when posting from several different accounts at once. Some functions (such as tagging users in photos) need to be implemented.

Pros and Cons

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Pros: Highly dynamic. I recommend watching as many video tutorials as you can to maximize functionality. Tracking activity and engagement by account is excellent.
Cons: Number of accounts limited to 50. Max number of posts / tweets you can bulk load is 350. For 50 accounts and tweeting once an hour, this is not nearly enough.

Excellent Social Media Management

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use; very easy to manage multiple social media sites

Overall: I have been using Hootsuite for a few months and I found it very easy to learn. I love the fact that I can schedule my social media posts for weeks in advance!

Great Product!

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Hootsuite is extremely powerful software, great for your organizing social media accounts. Wish it was a little cleaner and easier to use.

Easy way to stay on top of social media

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: quick, simple way to post off business hours

Cons: Occasionally glitches

Overall: I have used Hootsuite for some time now and I find this software to be most beneficial in keeping my business up to date with posting. I like the availability to post even when I am not in the office. One thing I have noticed with this software is the occasional error in sending out a post. I will find that when I come into work on a Monday that one or two posts did not go out accordingly over the weekend. Besides that issue, I have had no other problems with this software.

Great for Posting and Monitoring Twitter

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I love Hootsuite for posting to Twitter and for monitoring our mentions, RTs, hashtags, etc. We've run into a few issues using the platform to post to other social channels like LinkedIn and Facebook, but the pros outweigh the cons if you're looking for a way to streamline your social posting.

A Must Have

Dec 01, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a must have when working with multiple social feeds- personal or business! The layout is super easy to maneuver and significantly helps you plan in advance.

Ran in to compliance issue when posting to Facebook

Dec 01, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great for reducing time spent managing social feeds

Cons: Ran into compliance issues with the photos it chose to include in Facebook posts. Photos were pulled from our site, but our site is poorly designed... resulting in the wrong photos for the posts.

Overall: Overall HootSuite was a very valuable tool for reducing the amount of time spent on managing our social media. However, due mostly to our poorly designed website, we ran into compliance issues with the posts including images that were not related to the product/service we were posting about. As such, we opted to discontinue using the software.

Recommendations to other buyers: I've used outside of my current position and never had any issues with this product.

Great tool!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We used hootsuite's free version for some time. We found it easy to use and manage. There was a lot of value and features in the free version.

Powerful social media automation tool!

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, free for managing three social accounts

Cons: Bulk posts schedule doesn't work very well and it's hard to find the entry to do bulk posts schedule on the site. I think it may be still under development.

Overall: HootSuite is really powerful to manage and schedule social posts. I've been a loyal user of it, especially when I have to manage so many social accounts. Without HootSuite, managing all the social accounts would take a lot more time and sometimes it can become a chaos.

Hootsuite is a great social media hub for those looking to break into automation and integration.

Nov 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I appreciate all the integrations that Hootsuite has across many social media platforms. They have a few paid services that sneak up on you when you use their software, but it's pretty tactful. It's great to have a most-in-one software to schedule so much content. It helps save time and sanity!

Hootsuite is a great tool for managing your social media

Nov 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Hootsuite is an excellent tool for managing your personal and business social media profiles. I've found it to be both intuitive, and easy to learn. It is very convenient because you can pre-schedule your content, delegate work to team members, multitask in ways that you couldn't before. The analytics gives you an insightful overview of how your efforts are resonating with your audience, so you can develop and quickly implement a strong plan of action. Hootsuite makes it easy to create attention-grabbing social media campaigns and exciting interactive promotions. The only issue I have is not being able to schedule Instagram posts via Hootsuite, but that is more Instagrams fault than Hootesuite. Overall this is a great product that I would reccomend to others!

Manage your social media effectively with hootsuite

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The fact that you can access it directly from the web! No software installation required.

Cons: The scheduling thing doesn't have all timezones. Cant customize it

Overall: Integrate all leading social media channels into a easy to use self explanatory dashboard! Schedule content effectively. Hootsuite posts for me when I am travelling or in a meeting. Love it

Hootsuite Review

Nov 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using HootSuite for years, and it is clearly the best social media platform available to manage multiple profiles. Considering they have a very useable free version and the paid version is not that much more, you can't beat that. Ease of use, lots of features, and the most supported social media channels, and it's a no brainer.

Great listening tool!

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hootsuite is a fantastic tool for "listening" on social media. It allows you to organize several streams of information, whether they're by keyword or hashtag or other search parameters. Then you can see everything happening at once! You can easily Like, retweet, and reply to anything on these streams making multitasking so much easier.

Hootsuite For Multiple Platforms

Nov 21, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I like Hootsuite because it gives great visibility and access to multiple accounts, but I definitely feel like there is limitation to the feature that allows you to post to multiple accounts at one time. For instance, you can't tag people or other accounts easily. Mine often has times staying in real time. I always feel like there is a delay.

multiple social streams on one screen

Nov 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: streams

Cons: would like to create paid promo

Overall: Hootsuite is easy to use and very handy when it comes to monitoring multiple streams from one screen. Easy to interact with individuals tweeting out information relevant to what I am looking for.

Recommendations to other buyers: no

Great platform to manage social media posts.

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Robust software with many social media platforms.

Overall: Our marketing team uses hootsuite to manage our posts on twitter, pinterest, facebook, google plus and more! It is extremely simple to schedule a tweet for any time in the future or launch a tweet at the time you publish it. Great tool!

fixes all social media organization problems!

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love HootSuite. We are able to push our message out on all social media platforms we operate on by just one click of a button. Super simple and easy to use. Would recommend this product to anyone

Simply the best Social Media Management Tool

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use HootSuite to manage the company's social networks. It is a comfortable and fast software, allows you to manage all social networks from the same software. At a glance you can see the latest posts, mentions and social network feeds that you want.

Best automated social media platform I have used

Nov 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user friendly desktop platform.

Cons: Would like compiled measurement of more statistical data (i.e. a dashboard of # of FB likes, # of followers, retweets, You Tube views, shares, etc.

Overall: In using a few different social media platforms to stage and automatically post content, I have found HootSuite to be the most user friendly and robust. I really like the desktop version, the free version of the mobile app is very limited and a little more complicated to use. I wish it had more features that showed stats over campaigns and/or periods of time.

This is one of the best social media management options

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It has everything. It has analytics, social scheduling, everything, period. It is handsdown one of the best options out there.

Cons: Good things always come with a cost, right?

Overall: This is one of the best social media management options, but you have to decide if it's worth the cost.

Social Media all in one place

Nov 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This is a great software program for keeping all your various social media outlets in one organized place. I love the layout as the view is very clean.

Hoot suite is the best platform for managing all your social media

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product has helped us manage all our clients social media accounts in one spot. We love the capabilities that it provides. I would definitely recompensed to anyone looking for the products.

Hootsuite. Review

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I used hootsuite as a way to post tweets and updates while I was on an internship! We used it when we needed to schedule tweets for upcoming events and things we needed to have posted at certain times. It was super useful!

Reliable and easy social media manager

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is one of the simplest Social media managers in the market, the freeplan is great because it provides essential features for beginners and experts at no cost. I also like the mini tutorial for new users, at the right side of the dashboard.

I personally use Tweetdeck for social listening on Twitter but Hootsuite is also great for that.

Cons: I dont like the fact that if i want to schedule a post with multiple images i'll have to schedule it directly on Facebook or on Tweetdeck for twitter.

Overall: Hootsuite and Buffer are my go to social media, despite the several other SM Managers that I¿ve tried out. I work with 5 brands and I have to manage their social media accounts (Facebook, Twitter, Instagram and LinkedIn)

I¿ve been using Hootsuite (and Buffer) for three years but of the two Hootsuite is my favorite and my safe bet. I have a habit of testing out as many free marketing software¿s as I can find and in terms of social media marketing Hootsuite is the best. The interface is easy to use, and the tutorial available to each new signup is very helpful.

I love being able to tag a Facebook page, Twitter profile or Instagram profile in a post. The android app is also fully functional on my Kindle Fire (Unlike Buffer) which is a plus.

The Feedly> Hootsuite integration is a major plus, I¿ve never used the Hootsuite RSS feed option even though I keep planning to, but I like being able to share informative posts from feedly (On my Kindle Fire) to Hootsuite.

What I love the best is that the free plan unlike buffer lets you schedule as many posts as you want to 3 social media profiles. This is great because I can schedule a month worth of social media posts in three days unlike the 10 posts per profile restriction on the Buffer¿s free plan.
The analytics reports aren¿t very detailed and often I rely on Start a Fire as well as a variety of other software¿s to get in-depth analytics but the brands I work with do not understand or see the need for in-depth analysis so I suppose it¿s okay.

I¿m not happy that Hootsuite doesn¿t support posts with multiple images, I learnt that the awkward way when I made a post with 3 pictures.

I recommend Hootsuite for beginners and Individuals who want a simple, straight forward social media manager. Oh, and the Hootsuite academy is very insightful.

Great platform for social media managing

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Ive used this platform to manage sm networks of an event company and I was super helpful and easy to use. I would create my content and not worry about the posts.

Easy to use social media marketing tool

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, current technology, feature additions, time saver

Cons: license fees, need for large screens to maximize the experience

Overall: Hootsuite makes reading through all of the social media data easy and in one place! We leverage this tool for analytics, content scheduling, industry trend tracking and more. It is so convenient to have a solution for using Facebook, Twitter, Instagram, LinkedIn and Google + in the same place!

Big Fan of HootSuite

Nov 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love HootSuite. It makes it so much easier to manage my company's social media accounts and learn where we can improve.

Hootsuite is all inclusive but lacks UI

Nov 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that you can link everything up, various channels, accounts, etc. Pricing seems really pricey for anyone trying to manage 5+ accounts.

Cons: The interface can be really confusing to use. It is tricky to sometimes figure out what you are posting to.

Overall: New user for hootsuite, but i find it a little confusing to navigate. It can be hard to figure out which account and channel you are posting to.

Easy to use Twitter management system

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Scheduling and editing functions

Cons: Can be buggy.

Overall: Hootsuite's Tweet scheduling and editing functions are the primary pulls to the tool. Easy to use and responsive customer service.

Recommendations to other buyers: N/A

Hootsuite for the win!

Nov 08, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I used Hootsuite to help manage and monitor my team marketing and social presence across multiple clients. Hootsuite does a great job as far as ease of use goes and is a very effective tool for deploying social media an listening to your customers.

It allows mulitple users to get on and manage multiple clients across various spectrums. We could properly manage our clients social streams and management for effectiveness with all the data.

I think Hootsuite provides great value for the product and price that is is delivered at. Overall, I used one of their smaller packages, but still found it robust enough to scale my organization.

Social media automation and monitoring made easy.

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The ability to monitor multiple social platforms in one tool is great. You can also post the same message across multiple platforms if you like. HootSuite also emails reports directly to you, so if you're not too tech-savvy, the numbers come to you.

Cons: Many of the features can get costly (like reporting). There are also many issues with Facebook posting¿I've seen a lot of issues with Facebook images, for example.

Overall: I've used HootSuite in a few different roles, and it's a great tool for small businesses who don't have budget for a paid/integrated marketing system with social options. HootSuite is pretty easy to navigate, and it allows you to monitor all your social networks on 1 platform.

Above and Beyond!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use interface, consistency across all platforms, makes Social Media Management simple for those juggling multiple roles in the office!

Cons: I've never encountered an issue with Hootsuite. I use it to schedule posts in advance, and if I ever need to post something right away I just do it the old-fashioned way, directly through the social media platform. I only need to check in with the app once per week. It's perfect!

Overall: I've used Hootsuite for a few different employers and it's always been "clutch". Whether managing front desk responsibilities while juggling 18 interns and on/off-site events for a non-profit org., or trying to find the time to complete my daily administrative tasks between booking sessions at a busy massage office, Hootsuite has saved me SO much time and energy. I get to schedule all of my posts for the week in advance, and it allows me to keep everything uniform and concise on all platforms! I've taught my interns to use it in the past, and loved the interface on the Google Chrome app. I've never had an issue with it, and hope am looking forward to exploring all of the various functions I haven't used yet...!

Recommendations to other buyers: Whether you're an entrepreneur or wear several hats at your full-time, take advantage of this service!

Great for Small Businesses and Personal Accounts

Nov 07, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: very easy, free version is almost as great as the paid version

Cons: reporting isn't that in depth, paid doesn't seem to be worth it

Overall: I've used Hootsuite for 3 years now, going on 4. It's a GREAT tool for small businesses, especially the free version. The paid version... I'm not THAT impressed with it just yet. The reporting is really basic and not as in-depth as anyone larger than a small biz would need. But I always recommend HS for personal use or small biz use. it's great value.

Good for young startups

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Hootsuite is a very cost effective option for a new startup, but it doesn't have as many features as I would like.

Great software and very helpful university for learning

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Includes all popular social networks and the pricing is competitive/reasonable.

Cons: My only con is with Facebook, not Hootsuite. Facebook needs to open up their Graph search to enable more capabilities so Hootsuite can integrate these. Twitter's search capabilities are so much better but if your primary audience does not use Twitter then this doesn't help.

Overall: Hootsuite uses tabs to separate your various social platforms or to separate a focus while using the same social network. For example, one tab could have your Twitter feed while another tracks a specific Twitter hashtag. Hootsuite can save you a lot of time managing multiple networks in one location. It is also great for scheduling posts as another way to free up time.

Great Social Media Management Tool

Oct 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've found Tweetdeck to be easier for me personally, but obviously these guys are garnering tons of attention and users. I have tried it and will continue to test it out as they roll out updates.

Helping our team control social media campaigns

Oct 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: Social media is an integral part of our brand image. Having timely, relevant information shared via social outlets is important for our team. With Hootsuite we have control over when and how we release messaging to the world. The scheduling feature allows us to share around-the-clock with ease.

Hootsuite for your growing social needs!

Oct 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Pros: Hootsuite has a great, free version available to users who have a smaller social following. It's also great to keep your content organized and ready to schedule. The paid version also allows you to create teams and give permissions for content approvals.

Cons: It doesn't have the same social analytics capabilities of other tools, but if you're looking for simple, high-level analytics then this should work for you. The paid version could get expensive for non-profits and small businesses depending on how many members you have and what modules you need.

Hootsuite saves time

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you seriously have no time to post on all social platforms yourself, hootsuite is worth it. Cost is a bit high at $10.00/ month but time is money right?

Hootsuite is a Great Starter Social Platform

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The price and functionality. It does all the basics that you could want in terms of scheduling posts and managing your social media channels posts.

Cons: Analytics aren't quite as advanced. Other platforms have a nicer UI.

Overall: Hootsuite offers a free version for managing the basics. The features on their paid plan are worth the investment if your social channels are growing or you aren't a fairly small business. In addition the platform, Hootsuite offers a wealth of resources on their blog, as well as a social media training program called Hootsuite university. A definite must for those starting out in social.

Recommendations to other buyers: In terms of function for planning, Hootsuite gets the job done. Other platforms are better if you're looking for strategy and data analytics.

HootSuite is my only go-to for managing our social media campaigns...

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pre-scheduling of posts for the week
Notifies me when to push the post through, which allows me to make edits
Allows for extensive reporting and stats
Great user interface and easy to maneuver
Free version is more than adequate for my clients

Cons: Sometimes it's a little overwhelming with the features and whether I would actually use or benefit from them, but they're nice to have nevertheless!

Overall: I have several clients in my freelance graphic design business that are either just getting started with social media marketing planning and strategizing for their business. Most of them come to me needing designs created, as well as a social media posting schedule that will be most beneficial to their business and with reaching their clients. I exclusively use HootSuite for all my clients' needs in this area. The feature I love the most about HootSuite is the ability to schedule social media posts and have it post across all other social media platforms. This essentially kills more than two birds with one stone easily! I also love that since it alerts me on my phone to "push to publish" that I can also make any last minute edits or corrections to the post. I typically spend 1 or 2 days at the beginning of each week creating, designing, and scheduling all of my clients social media posts through HootSuite, and once that's done, it completely opens up my schedule for other work. Using HootSuite is by far the most efficient and organized way to keep up with a social media posting schedule. I'm still learning some of the other tools it offers, such as the reporting and analytics, but using HootSuite has really enabled me to get a starting advantage to helping my clients with their social media needs! I would certainly recommend it to anyone looking for an efficient, organized, and well-rounded way to manage social media posts!

Hootsuite is the most feature rich

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I tried to use Hootsuite when I was considering opening a small marketing company. Very good cross-social-platform compatibility. Expensive.

Great tool

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hootsuite is the best way for our social media team to manage content across platforms, scheduling posts to augment our global communication strategy. My only complaint is that the Instagram piece is hard to use, but I feel like that's the Instagram API, not a Hootsuite issue.

HootSuite for Small Business

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: n/a

Cons: n/a

Overall: Hootsuite is a great social media management tool. I have been using it for several years to help my small business manage our various social media platforms.

Recommendations to other buyers: n/a

Makes managing multiple social media accounts easy.

Aug 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple management of multiple social media accounts across different networks and for various clients.

Easy Social Scheduling Tool

Aug 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hootsuite is reliable and intuitive. Using Hootsuite has helped us take on building a social media presence across multiple platforms without doubling the work. Highly recommended as a go-to tool.

Hands down the best social media software available

Apr 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After trying them almost everything available, I went back to Hootsuite. Nothing else compares in terms of features and functionality. It might have a bit of a learning curve, but it offers more than the others so it comes as no surprise.