User Reviews

( 10 customer reviews )

Pros

Campground Master is very user-friendly and easy to use even for beginners as well as experts. The functionality is adjustable so beginners can just use bare-bones basics and grow to a functionally rich software base as they become more confident. Upgrades are simple & customer support is timely & responsive.

Cons

The only issue I've noticed is that new versions sometimes have been released with errors. Notices have been timely however, and fixes made.

Overall

After looking at several vendors, I'm very glad I chose Campground Master. I have not found any functionality I need for my business that the software can't handle.

Pros

great software

Cons

not any yet

Overall

highly reccomend

Pros

I have been sold on this software from day one.
When I was ready to computerize my reservations I researched several well known systems. I was having a lot of trouble getting anyone to answer question. When I called Cottonwood Software, Stan asked if we had a spot for his motor home in our park. He arrived two days later, downloaded his software on my computer and allowed me to use the program. Can't hardly beat that for customer service.
It is very well though out for usability, functionality and stability. The few (and I mean few) problems I have had over the years have been handled very quickly, by the owner. Stan is able to do all of his own tech support because he has designed the program to be trouble free. The tech support is free, because you really do not need it. This program is designed with customization in mind. Most custom options can be done by myself or with just a phone call and minor adjustments to the program.

Cons

ummmmm, Maybe Stan can figure a way for the program to answer the phone and take reservations for me..... Seriously, I have had no complaints since owning this software.
I have been waiting a while to get the program integrated with friend communications for real time online reservations. That has taken longer than I would like to see as a customer, but it looks like is is nearly ready for beta testing

Overall

I would highly recommend this program for any park operator that wants a user friendly inexpensive program to manage their reservations.

Pros

This program was the easiet one I have ever learned to use. They have though of everything you need for your campground. It is also very easy for employees to use, even thoes with no computer experience at all. The price was exceptional for the product and the support team is always there for you. They never make you feel inferior when helping to solve a problem.

Cons

Back-ups could be better for me.

Overall

You would be unwise not to prushace this program

Pros

On line reservations, Map Based interface, Networkable, Integrated Point of Sale, Integrated Credit Card Processing, Export to Quickbooks, Customizable.

Cons

Can't really think of anything we couldnt get it to do, though it would be nice if it had a smart phone version and/or an I-Phone App for express check-in/check - out in the field.

Overall

This software has just about everything you need to run your campground. I'm a Consultant/Reseller who has implemented this software in several RV parks in Louisiana and Texas. Campground Master fits most campgrounds needs from small campgrounds to larger RV parks.

Pros

Easy to set up and use, great support when needed, less expensive than many of the competition's programs. We were able to use the credit card processing feature and save money on equipment and processing fees.

The Newsletters and user forums are a great features, we use them for refreshing our memory on program options and to keep us informed on changes and operating procedures.

Cons

One feature we have problems with is a group reservation and forgeting to check the correct box to keep billing separate for each customer. There is probably a way to set this up so it autimatically selects separate billing but i have not researched it.

Overall

I have been recommending this program to many campgrounds in Minnesota and they have also purchased it after trying the demo version and other programs.

It is an excellant product, and a great value.

Pros

Lightning speed even over an internet connection.

Cons

Could use some more security settings such as restriction of how much discount a manager/clerk can give.

Overall

I have tried several products on the market and this is by far the easiest to use and train new people on.

Pros

We have had this system in place now for two years. We have had NO problems with it. We have 68,000 guests per year for registration, reservations, POS (RV store and Grocery Store), the reports are excellent, we have never double booked and it maintains the customer records without error. Great system. Prior to purchasing this system I looked at everything that was available. Campground Master offers everything we need for a fraction of the cost. In short we are very happy with the system!

Cons

None that I can think of

Overall

Great system

Pros

Although I don't use all it's features this is the best reservation program I have examined even though it vas the least expensive. Customer support is exelent, I am in Canada and found nothing as good here.

Cons

some smal items I can't use or change( probably can be, but I'm not a computer wizz.

Overall

Buy it You will like it!!

Pros

Easy to use. Full of features. Great support.

We could not do business without it.

Cons

Addictive, need it

Overall

A Must Have for the campground busuness