Impressed - Ease, Functionality, Service support
Reviewed on January 09, 2014 by Kathy Johnson, Operations Manager at AmeriPride
Comments: This is the first implementation of a POS system for my company. I was very pleased with the time and patience I was given during our product research project. After deciding to purchase Multiflex RMS Fashion, we have been pleased with the training and support that has been provided as well as the ease of use and functionality of the program.
The support staff is readily available and very knowledgeable. They never make us feel like we're asking a dumb question!
Very Supportive Staff
Reviewed on November 04, 2013 by Kevin Menssa, Owner at Phoenix Sports
Comments: I would highly recommend Multiflex. We are very happy with the system. With any software change, there are going to be growing pains. Mulitflex was very supportive throughout every step of the transition, as well as on a daily basis once the implementation was complete.
The software is very easy for the end user. Within minutes, our staff could run basic transactions through the till. It didn't take long to be quite comfortable with the entire system. Again, the support staff was very helpful with any questions we encountered. We have two locations and we have never had any issues with polling (synchronizing). Also, having the software backed up at each location gives us a great deal of comfort.
There are lots of reports at hand. We found a few we look at regularly and several that are just used periodically or not at all for our business. I believe they are working on an app for iOS users that we are very excited to see. They are constantly improving the system and will take any comments or suggestions very seriously and possibly implement them. I have dealt with other software companies that were not willing to listen to suggestions.
The Right POS System
Reviewed on November 04, 2013 by Tuyet Pham, Owner at Wildbloom Boutique
Comments: WildBloom Boutique is a women's apparel store. It's our first store, so deciding on the right POS system is important. What we were looking for is a system that fits our needs; has all the retail features and at a moderate price. MultipleFlex RMS POS system has all the major features that we need for a fashion retail store. The software is also easy to use.
The sale coach, Graham Thomas, was very patient and nice. He walked us through the demo and answered all of our questions patiently and kindly; and trust me, being the first time purchasing a POS system, we had a lot of questions. He responded promptly throughout the process. Responding quickly is important to us, especially when we were reaching the grand opening date.
The support team was great as well; they provided training and set up the system as scheduled. They helped set up everything as needed and requested. They were very knowledgeable of the software, nice and patient. The team is available and very easy to reach. No automatic machine, no transferring, and no waiting. Real knowledgeable, highly skilled support team.
Thank you for all you help!
MultiFlex Good Fit - Retail Fashion
Reviewed on July 04, 2013 by Janelle Davidson, President at Brazen Clothing
Comments: I have a retail clothing store for men, women and kids selling brand name clothing. For the first 5 years of business, I used Quickbooks for my accounting and sales receipt functions along with keeping track of my inventory. I recently maxed out on the number of inventory items that Quickbooks Pro allows (14,500) and was forced to shop around for another system. I found MultiFlex to fit my requirements well, along with being able to download my accounting information to Quickbooks so that I could maintain the financial statements that I had grown to love about Quickbooks. The Multiflex RMS system provided me with a much quicker sales receipt process than what QB offered along with a scanner capability and small receipt for my customer. Along with these great features, MultiFlex offers a great variety of inventory and sales reporting features that were not offered in QB. I have been using the MultiFlex system for 4 months now and have adpted quite easily along with my staff.
My Expressed Satisfaction
Reviewed on July 04, 2013 by Jerry Mayo, Owner at Mayo's
Comments: While it's on my mind, I would like to send a review expressing my satisfaction with your company. The more I begin to use Multiflex, the better I like it. It seems to be a well thought out application. But most importantly, I'd like to compliment the staff of MHS. Absolutely everyone I've been in contact with beginning with your salesman - Graham, Roosevelt, you, and your training a support staff have been exceptional.
3 Reasons We Chose MultiFlex
Reviewed on July 04, 2013 by Angela Rae, Owner at Kick It Boots
Comments: After looking at a few programs, we chose MultiFlex RMS for three reasons: 1) it offers one of the cleanest, easiest to use and accurate means to ring up customers; 2) the best and most accurate means to track inventory; 3) personalized service and reliable (friendly) support from their people. It's been 2 years and we are still delighted with our POS from Microhouse.