# Polytech LIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Polytech LIS the right Laboratory Information Management System solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/79688/Polytech-LIS/reviews --- Polytech LIS 4.5 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Polytech LIS Ease of use 4.6 Customer Service 4.7 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Rachel B. Director of Quality Assurance Hospital & Health Care Used the software for: 6-12 months ### "Polytech LIS Review" July 12, 2019 4.0 Our experience overall with Polytech has been good. We feel like for the price, this system has been able to provide us with what we need for a small start-up lab. Pros The best feature of Polytech has been the customer service aspect. When we entered a contract with Polytech, we were assigned our own representative to assist us with the training, implementation, and use of the LIS. Our technical support representative has been an excellent resource for us here. We love that at any time we can pick up the phone and reach a person that is familiar with our system design and our projects. We also like the customization that is available using this product. We have launched several new products this year and this LIS has had the capability of adapting to our rapidly growing company. Cons We are a lab that is growing very quickly and we launch new products regularly. The LIS has been able to be adaptable to our needs as a growing company but due to the inability to test how implementing new features would affect our live system, we were running into situations where we were unable to get results out because a change made in the live system would cause unexpected errors elsewhere. Our customer support representative, was almost always available to help us along with the process but we do recommend that a test system be offered during implementation of the LIS to new customers. We were unaware that a test system was available to us and could have prevented several system errors prior to launching new products had we known about this option. We have also not been very pleased about the turnaround time on customized projects. Reason for choosing Polytech LIS Price Review Source CM Christine M. President/CEO Hospital & Health Care Used the software for: 1-2 years ### "Polytech software is easy to learn and easy to use. It marries ease of use with wide functionality." August 24, 2017 5.0 Gives our laboratory the capability to service our clients in the most responsive and state of the art way. Pros The software is intuitive to use and allows for a truly tailored experience. Our greatest area of appreciation is the ability of Polytech to merge workflow processes while maintaining our established review and alert criteria. In addition to the ease of use, the software allows for a wide range of abilities across access levels that affords us the ability to ensure the integrity of our review and control processes, from collections to reporting. Furthermore, the support team is phenomenal in their responsiveness and dedication to ensuring our user experience meets and exceeds our expectations. Lastly, the online web portal mobile access for our doctors has revolutionized our response and follow-up time. Cons We are highly perplexed that this software is not mandated standard issue across the medical field. Review Source BH Brent H. Owner/CEO Medical Practice Used the software for: 6-12 months ### "Quick and Easy to Implement!" July 30, 2021 3.0 Overall, we've had a good experience with the Polytech LIS Pros This software was simple - quick and easy to implement in our laboratory. The price was reasonable, compared to other LIMS vendors in the market Cons Because it is simple, it does lack some capabilities and flexibility Review Source CR CHRISTINE R. LAB MANAGER Hospital & Health Care Used the software for: 2+ years ### "POLYTECH LIS" July 24, 2019 5.0 Polytech does everything we need it to do for the practice. Fairly recently, we interfaced it with our EHR (another vendor) and the process went well. The people at CompProMed were great to work with and continue to be extremely responsive when issues arise. Pros Since I have been using Polytech, we have had virtually NO downtime. That is quite amazing and different from other LIS systems that I have used. Cons It is a little complicated to generate the reports/lists I need. It would be helpful if there were some lists and reports available Review Source CR CHRISTINE R. LAB MANAGER Hospital & Health Care Used the software for: 2+ years ### "I have been a Polytech user for almost 10 years." August 18, 2017 5.0 It does everything I need my LIS to do. Pros I have no downtime with my LIS. When it locks up, which is rarely, all I have to do is reboot the system and we are up and running again. Cons I really have no issues with the software. The screens are basic, not what you would call, pretty but that is okay with me. Review Source MP Mary P. Lab Manager Medical Devices Used the software for: 6-12 months ### "Polytech Review" July 12, 2019 4.0 Overall I've had a good experience with Polytech. For full disclosure there is a lot of additional functionality I have not fully utilized in their software, but for what I have worked with I am happy with the product. The tech support team is great and for someone like myself who isn't the most tech-savvy I find that point to be extremely important when using an LIS system! Pros Relatively easy to generate patient records and release the results. Cons Very minor detail, I'm not a fan of tabbing over in the requisition software for entering patient demographics. Review Source MB Malinda B. Phlebotomist Health, Wellness and Fitness Used the software for: 6-12 months ### "very simple and easy to use" August 17, 2017 5.0 having a system that transfers between our in house lab and our reference lab is amazing and so simple to use . we couldn't be happier with polytech. it has taken a few months to come to the point that we are at but it looks better and better everyday Pros easy to use, simple set up, It can go into both the ehr and another program we use. it is such a simple task and has very few drawbacks Cons only having it on 2 computers and neither one has everything we need so we have to go back and forth from room to room Review Source RA Ravi A. Laboratory Supervisor Hospital & Health Care Used the software for: Less than 6 months ### "It's a wonderful experience using POLYTECH LIS system. I am totally impresed." August 21, 2017 5.0 Cost effective but highly efficient product Pros Control on the data, customizable report formats, user friendly and more importantly customer support by CompProMed Team Cons Most latest software's are very well presented in regards to the appearance of the software. To me Polytech seems like more of an old school product. Review Source MB Marissa B. Laboratory Supervisor Used the software for: Less than 6 months ### "Customer rep has been excellent to work with for problem solving and integration issues." August 22, 2017 4.0 As a med tech it is always nice to learn another interface as some are similar and others are different. Pros Ease of use and customer support. It is not a hard program to learn and when I do hit a snag I can call customer rep and he is able to resolve the issue the same day 99% of the time. Cons I wish we had more space. Right now I can only have 2200 active cups. I feel we should have more than what we could ever use (like 5000), as this has been an issue in the past. Review Source VC Victor C. Executive Director Used the software for: Less than 6 months ### "Easy to implement " August 17, 2017 5.0 Pros Great tech support. Flexibility to personalize reports. Quick to interface instruments. No server required Cons Exporting of data is a little complicated. No easy way to slice and dice the data for commission purposes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.