User Reviews

Salon Iris by DaySmart Software

4.0

2 customer reviews

USER REVIEWS - All reviews

"Software Gliches and Support"
3.0
Version Info: N/A
Purchased Date: September 01, 2010

Owner, Sugar Sugar
May 22, 2012
Michelle Burns
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Ratings Breakdown

Ease of Use
4.0
Implementation
3.0
Fits Needs
3.0
Features
3.0
Customer Service
1.0

Pros

Scheduling and booking are simple and very easy to learn.

Cons

Sofware has too many gliches that make the software freeze and shut down during transactions. We have called every week having support log into our system to "fix" the issues and they continue to happen. They just tell us they "understand our frustrations". When your software shuts down 33 times in a two week period when checking out clients that is not a good thing. It is effecting our business. We have spent two years trying to make this software work and we are throwing in the towel.... For the amount of money we have spent on software and hardware it isn't worth the stress and time consumed after hours trying to make it work.

Overall

Don't purchase it;(

"Salon Iris and my business"
5.0
Version Info: 8.2.1
Purchased Date: August 01, 2002

Mrs, West One
August 11, 2009
Stephanie McAvoy
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
5.0
Features
5.0
Customer Service
5.0

Pros

Having owned and run salons for many years Salon Iris is simply a complete godsend! I tried so many other packages and well.... there either just plain rubbish, not good value or just not as flexible as Salon Iris. Our business simply could not operate without Salon Iris. The features available for even novice users help make the running of our salon a breeze.... I know exactly what''??s happening in my salon... at the click of a button! This gives me a huge advantage over my competitors; turnover and profits have increased by over 25% thanks to the easy to use appointment booking system SMS & email reminder system and No Show clients are virtually a thing of the past....

Cons

None, this software is a complete godsend!

Overall

Buy it... it will totally transform your salon business!