Versum

Versum

5 / 5 37 reviews

Who Uses This Software?

Hair, beauty and spa salons of all sizes, willing to take their marketing, customer acquisition and retention to the next level, as well as streamline daily operations and improve efficiency.


Average Ratings

37 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Versum
  • www.versum.com
  • Founded 2009
  • Poland

About This Software

Versum helps you to expand your hair & beauty business by making it easier to acquire new customers, build their loyalty, streamline daily operations and improve efficiency of all salons, big and small. Remote access on any Internet-enabled device gives you total control over your business, 24/7. Designed specifically for the salon industry, Versum is continually updating the product. Request a free 14-day trial to see how Versum will grow your business.


Features Checklist

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management

Product Reviews

Very happy with the software easy to use and the service is fantastic whenever I need help

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use on any device so I can work even when I am away weekends and holidays
So I am not relaying on reports from the staff every day
I can check all the figures on an hourly bases book clients in from face book
I can basically run the salon even when I am not in it

Overall: I can work any time any where , perfect

No problems just solutions

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user friendly easily adaptable as the salon grows and evolves . Stylists and practitioners who have never used an internet booking service whom have been nervous to try find versum non threating and a relief to work with.

Cons: Is this a trick question?! Ok well seeing I don't have anything to say on this subject ... Shall we talk England's chances in the world cup?

Overall: The most rewarding benefit I personally gain is time to concentrate on other areas within the salon knowing versum has everything I need from them in control. Cheers versum.

Since I use this program in my hairdressing salon I really save time and have more time for client.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything. Really really recommend for all small and bigger business
Everything is clear and easy to use

Cons: hmmm
Last time was problem with server but engineers fixed in 10 minutes
Nothing else comes to my mind

Overall: 300 free SMS

Great service!

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I am really enjoying all the support Versum provides. They are quick to get back to you when ever you have a question or concern. It's an easy program to navigate through and very affordable.

We are very pleased with Versum, there is many features that we use all the time.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: We like most how convenient it is to create appointments. switch or cancel them as well. We like how the inventory option helps us keep track of the products we have in stock. It is also great how we can easily keep track of customers and their records so that we can make notes each visit.

Cons: No options for reason of cancellation. It wold be nice if we could have bullet pointed options for when there is a cancellation, so that it's quicker to select.

Overall: It is very convenient to have this software. Everything for the most part is quick and convenient.

Versum and everything is so easy now :)

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Versum company gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.
before we have customers list that was terrible ,now with Versum is so easy and clean ,just one click .My favorite allis the appointment book,inventory,services ,statistics ,allowed I loved.

Overall: I'm so happy for the new experience with versum!!!!!
Now I have time for my people:)before versum I need extra one person for help in office.Versum gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.
before customers list was terrible ,now with Versum is so easy and clean ,just one click .My favorite is the inventory and service. Thank you very much guys great job!!! Ws Academy Hairdresser salon Belfast

Our experience has been a positive one from start to finish, the staff at Versum have been helpful.

May 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: the software is user friendly and simple to view. the information collated is contusive with salon life and has given me a better understanding of our figures within the business, this is available at the touch of a button.
The staff have been available to answer any query's I may have had with a prompt return email. Nothing is too much trouble and we are not made to feel silly for our questions.
On initially taking on Versum we were given a full Lesson with a member of staff to show us the full workings of the system.
There is no costs incurred for hardwear as we could use our own computer where as with other companies there would of been initial costs.

Overall: It saves me a lot of time where as before I was having to collate figures myself now I can just click a button and print!
Also I find it very useful that I can check and book clients in when on the move or at home! I always know what I have booked in. Clients can also book on line!
Knowing what your business is doing at all times.

Love the customer service and constant help to improve your site!

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: My clients are never limited to what time they can make bookings! All your info is stored in one place! Very easy to use

Cons: If you have no acces to internet you can not make bookings! Could be slow when checking out appointments when your internet connection isnt good

A big improvement on our last software (MindBody) easy to use and very reliable. Excellent support

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use and quick, accurate messaging. View on screen is clear and precise and clients find booking easy.

Cons: Nothing yet!

Overall: easy for the administrator!

Versum is the main tool for my team to manage bookings and keep the customers update about promos.

May 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - marketing tools: mailing, text messages
- customer service
- constant development of platform
- great Web experience letting my team to use the system on various OSes

I have used versum.com online booking system over 6 months and I am very pleased with my choice!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use, it has logical structure and good statistics. Very good customer service and all these function with very reasonable price.

Cons: Clients can not make over one appointment at time. If they want to book two treatments at once, then it in not possible now through the system.

Overall: Good booking system with reasonable price.

Very easy to use, I can check my calendar any time, everywhere!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: That I can check my calendar everywhere and take bookings even when I am shopping!
is very easy to use, clients can make booking on it's own and they got reminder day before appointment.
I can personalise messages to clients.
Clients can check what kind of treatments I am offering.

Overall: Easy access to my calendar

Versum surprises me everyday... I don't know what my new business would look like without them.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: When I say EVERYTHING, that's what I mean. It's such a peace of mind.
Appointments, Revenue Records, Web link to my website...

Cons: I would like a option to design the booking site, just so it can match my website look and feel.

Overall: Business management, operations management, bookings, customer database management and all.
It makes it easy for me to manage and control things, in and out of the office.

Versum surprises me everyday... I don't know what my new business would look like without them.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: When I say EVERYTHING, that's what I mean. It's such a peace of mind.
Appointments, Revenue Records, Web link to my website... just everything. Oh, I forgot my favourite, gift cards!

Cons: I would like a option to design the booking site, just so it can match my website look and feel. Otherwise, I'm happy with the site.

It was pretty easy to set up and get going. The staff are very helpful.

May 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is very easy to navigate through, even though over the phone training is provided, its also easy to figure a lot of things out yourself.

Cons: I wish there were more colour options for the calendar :) apart from that everything has been fine with the software

Overall: being more organised and professional with my clients

The support is very helpful and friendly and I have very good experience.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really like Versum salon software. It is very easy to use, has lots of features like reports, messaging, inventory management and much more. I recommend to everyone who wants to save their time and their employees.

Cons: .

Easy to use

May 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like it that customers gets a notification by sms for appointment confirmation and for reminder before the appointment.

Cons: It would be nice if you can change it into the language I need. Also maybe have the option for different colors for different services

Excellent system with very good customer support and our clients love it!

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The price is great but most importantly the user interface on both the front and back end of the system is perfect and looks professional on our website for customers but also works great for our employees when using it in the salon.

Overall: We have been using Versum for around 5 months now and we are very impressed with our experience. We have found the customer service and support to be excellent, the system itself is very user friendly and the online booking aspect is loved by our customers as it is incredibly easy to use and works as it should. Before switching to Versum, we tried numerous other online booking systems out there and have found Versum to be the best by far! We cannont thank Versum enough! You have made it much easier for us to run our business and accept online bookings.

This is the best one so far

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using different software for quite sometimes, but this is so far the best one i found.customer support is also very helpful and be patient to solve my problems out.i will recommend to everyone who is hairdresser or beauty to use.
Thanks versum.

Beautiful And Powerful Booking Software "All In One"

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's quick, doesn't freeze, doesn't go down, has all I need to run my business. Easy to use, can set a different access to a different staff members. The support team resolve quickly any concerns and adjust the system to your individual needs.

Cons: There isn't ones.

Overall: I have been with Versum for about a year now and I have been very happy after trying and overpaying to some other systems! Versum has everything you need, online scheduling, accounts, loyalty programme, reminders, marketing newsletters that you can schedule to be sent later, etc. It's also connected with google calendar and Facebook. It's quick and straight forward for a reasonable money. My clients love it, once they sign up (through Facebook for example), they can see their appointments history, loyalty points, they can choose their favourite therapist, time and leave us a message with their bookings, etc. They can schedule their next appointment within a seconds! Fantastic reports that keeps your hands on the numbers! Really great ad-ons if you fancy some extras but the system on its own is fully equipped. Customer service and support team is fantastic - quick responses and they are super friendly and chatty as well. They always go an extra mile to make sure you happy with their product and support and that you understand how to use the system, fully. I would 100% recommend it to any smaller or larger business who needs a reliable system. Thank you Versum!

Versum makes life more easy

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Overall: It helps us effectivly book in clients, and has easy to use inventory and product management features. The group selection function is very useful as well, which lets us select who we'd like to include in our sms and e-mail campaigns. I definitly recommend Versum.

Really thankful for make my work easer

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The most I lake in the software ? is easy , functional , I can check anything I wont if every minute, everything what I need is there.

Cons: I dont see any negative things in this program.

Overall: Very functional and easy to use program, staff always ready to help. I would recommend this program and company to all.

Recommendations to other buyers: Advice ? ...... yes..... Just use VERSUM

The best online diary

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Versum it's very helpful. For now I don't worry about my appointments. My clients get message one day before so they can't forget about it. For me it's really helpful to make inventory and to make a payments. I have everything in Versum.

This program makes it possible to run your business from anywhere. I especially love the statostics

Jan 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The service was a joy from the get go. From the ease of learning to use the program to the helpfulness of the team at versum. There is not a moment ypu have to struggle. It is a superb program i can professionally recommend to all.

Monie Beauty eyelash extensions and semi permanent make up salon in Schwitzerland

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was comparing and testing different salon softwares and have I choosed Versum. All I can say is that I am super satisfield with it, the SMS reminder is working and my clients appreciate it as well! Its easy to use, mobile friendly with many useful functions, its really worth the price. The client service is first classe, they answer fast and are very friendly.

Time saver

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I finally feel that I'm in 100% of my business. Statistics , reports and inventory status are extremely helpful to run your business proper.

Cons: I feel that numbers of free of charge month text messages limit should be increased.

Overall:

Highly recommended software for business owners.
I'd like to thank you for your service as it frees my hand. Software is extremly useful. Customer service is impressive too.

Recommendations to other buyers: Very easy to use. Just push yourself to start and you will not regret.

Versum is spot on!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The system saves us time while streamlining the work at our salon. It shows inventory levels, which allows for even better product management. We also benefit from the the many great marketing tools and their kind customer support. We value the support from their customer services as well.

very good software

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: very easy to work on versum
nice experience i recommend versum software
))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Love love love versum!!!

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Never believed appointment booking could be so pleasant!!! It's the best thing I could do for my salon and my customers. It controls everything and so easy.

Best Software !! Best Customer service !!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is the best software I have used and their customer service is extremely helpful, and very quick to respond. You actually get to talk to a person and express your concerns and they get properly addressed. I am so glad I found Versum. I will never use another program that's for sure.

Great software!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Helpful and practical management software. Easy to use for me and my clients (booking online). I recommend :)

So simple, so powerful A+++!

Aug 30, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: What I like most about Versum is its simplicity, along with their very handy features. I'm not very tech savvy, and with these guys, you don't have to be. Their customer support has also been very helpful for me. My favorite feature is either their loyalty program or manageble resource section.

Cons: They don't have an app yet, but great product nevertheless, it is very adaptable on mobile devices as well.

Overall: I have tried Versum's trial version first, and after a week or so I decided to try one of their plans. Very glad I did.

Recommendations to other buyers: I recommend you try the trial before you purchase a plan.

Can't be happier about it!

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to learn and use, has lots of features like inventory control, marketing, rooms management and so on, great add-ons, best value for money, reminders, online booking

Cons: can't think of anything

Overall: After a lot of research and trying out several programs we chose Versum. There is various software out there but no other was as effective and straightforward at the same time. It was a np-brainer for us. The support team is very friendly and will go out of their way to help you. They got us to speed in no time. Thanks, guys!

Recommendations to other buyers: you can try it free so just go for it and see yourself

great tool

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: So simple and so easy to use. It has exactly those features I have been searching for to organize my day-to-day tasks. Marketing tools are just amazing.

Highly recommended

Nov 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched to Versum not long time ago, and I¿m really satisfied. There are many useful features that I didn¿t even realize I needed. Ease of use surprised me to. Everything is intuitive. It took just a moment to start using it. Highly recommended.

Web-based salon management software for the rest of us

Nov 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have tested a few other products, but the simplicity and reliability that Versum brings has not been matched. It has all the features we need, and everything we expect to be using on a daily basis when our business grows. Booking, scheduling, clients, products, resources, marketing, you name it. Easy implementing of the software in our salon, and and we are all as strong geek antithesis as you can imagine. Most of our staff are total non-techies as well, and after a brief instruction and a couple of days everybody is using it. Best salon software, hands down. Last but not least - excellent support. Thumbs up!!!

best salon software I've used

Aug 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Versum is by far the best salon/spa software I've used, and I¿ve tried quite a few. Really easy to set up, it's got all the tools I need while it's still straightforward and intuitive. It's quick, gives me lots and lots of tools and helps me save a ton of time. And it¿s actually fun to use. I like how the appointment book is designed. Unlike in some other systems where appointment booking is a pain, Versum keeps it really simple. And it¿s not just the appointment booking - it¿s how well thought out the whole system is, from stock management to reports to messaging to online booking¿ the list goes on. Can¿t imagine running my business without Versum anymore.