User Reviews

USER REVIEWS - 4 Star Reviews - view all


"I have been a satisfied customer for many years. The customer service cannot be beat. "
4.5
Version Info: N/A
Purchased Date: January 01, 1984

Director of Administrative Computing, D'Youville College
September 03, 2008
Robert Hall
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Ratings Breakdown

Ease of Use
5.0
Implementation
5.0
Fits Needs
4.0
Features
4.0
Customer Service
5.0

Pros

Customer support is incredible. One on one with programmer to solve issues. Same or next day solutions. Willing to upgrade system based on user needs. Integrated database and modules that cover most departments. Very user friendly system with minimal 'screen jumping'. Very reasonable cost given the scope of the system. Web products, online registration and apply online, work great. The open database makes it easy to create custom reports, using Crystal Reports, which can be integrated into the system.

Cons

Very few cons. It's a small company so large scale upgrades take longer to complete. Lacks some reporting elements but most canned reports from any system end up being insufficient for users.

Overall

I have been a satisfied customer for many years. The customer service cannot be beat. This system is great for small to medium schools looking for a reasonably priced, user-friendly, multi-departmental system. Perfect for schools with limited technical support on campus. Runs on SQL Server 2005 which is very reliable, inexpensive, and easy to maintain. This system was basically designed by users so it's built to simplify data entry and retrieval.