User Reviews

( 2 customer reviews )

Pros

The conversion from our previous network-based program went flawlessly. We were up an running within a couple of weeks with the majority of the time just verifying data. Our main objective was to improve communication between school and home. Being a small school (<300 students), we were looking for the most inexpensive solution. We compared several of the competitors (e.g. Hunter's, RenWeb, Blackbaud, ACS, etc.) and found this to meet our needs. Our parents appreciate the built-in communication system between them and the school. The customer support is terrific. You can either phone or submit a support ticket online. They respond within 24 hours but most of time sooner.

Cons

The user interface is quirky at times. The button placements are not consistently located. It is a menu-driven interface as opposed to GUI though there is rumors of its soon release.

Overall

We have been very satisfied with the product and the support. It has met our expectations and beyond. We probably use only half of the features and are excited about the prospects of the implementing and expanding our school's effective using this product.

Pros

Web interface is speedy
Training is easy and intuitive
Implementation and customer support are exceptional
Openness to innovation, enhancements

Cons

Master Scheduler isn't as robust as I would like to see it, but a new version is set to be released soon, which is a testament to the continual improvement of this product.

Overall

As a Catholic High School with limited resources, we found Sycamore Education to have the most bang for the buck. We did exhaustive research and evaluation of other products and Sycamore delivered the most features that met our needs. Our faculty, staff, and families have widely accepted Sycamore, praise its features, and it has quickly become the center of how we get things done at Bishop Machebeuf High School.