Directory Sponsors
Autotask is the affordable web-based software solution that keeps you On Time, On Budget and Profitable. Customizable all-in-one solution includes Project Management, CRM, and Service Desk with integrated time and billing functions - all running off the same database; all available from any PC connected to the net. Ideal for professional services, IT Services, consultants, software companies and firms that rely on efficiently managing projects, servicing customers and billing time.
More Links: Request Demo Free Evaluation Request White Paper
ServiceFirst is the premier solution provider to the service industry. Our success is derived from an affordable Service Lifecycle Management application that reduces service costs, increases revenue and elevates customer satisfaction. Features include a sales/marketing module, a scheduling/dispatching engine, service agreements, mobility, and integration with popular accounting packages including Quickbooks & Peachtree. Available in Windows or web-based solution to match your business needs.
ESP, Evron's Service Package solution, automates the field service life cycle, from establishing contracts to dispatching service personnel to performance monitoring. Features include service call management; flexible service contracts; parts, labor, and expense tracking and billing; creation of work orders; readily accessible service history; service vehicle information; RMA control; wireless & remote access; accounting & CRM integration.
Featured Solutions
myServiceForce is a complete solution for the field service industry, (especially Plumbing, Electrical, HVAC and Pool Service) that combines an Internet-based service management and dispatch system with powerful two-way wireless work order management capabilities. The solution is designed to integrate with popular back office systems (QuickBooks) and is easy to implement. It provides work order management and field technician productivity tools.
More Links: View Features/Demo Benefits Easy to Use Chat with Rep
High 5 Software offers superior service management solutions for companies who install, service and maintain equipment. Work Orders, Install Orders, Service Orders, CRM, Inventory, Equipment Lists, Service Dispatch, Help Desk, Invoicing, Assets... SMP from High 5 Software offers a complete and affordable service management solution. Check out this great solution for repair, install & service businesses. Works with (or without) QuickBooks! US & Canada. Free Online Demo
More Links: Free Demo Trial More Product Information
Navtrak's state-of-the-art GPS-based tracking, dispatching and route optimization software monitors the real-time location and status of an entire fleet on highly-accurate TeleAtlas maps, as well as customized driver/vehicle reports that help business owners manage mobile assets and drivers more efficiently. Choose any of the categories below to experience the Navtrak GPS Advantage.
Jonas Service & Construction Management solutions are used by over 1000 HVACR, mechanical, electrical, general contractors and subcontractors across North America to drive revenue, improve efficiency and help make better business decisions. Jonas is a fully integrated solution with over 40 different modules including a full accounting system, job costing, service management, dispatch, inventory & purchase orders, Jonas mobile and e-Service.
More Links: Software Modules Contact Us
Only $199 or less per scheduled user, AyaNova is affordable, network-able, and user friendly service management and work order software for Windows. Manage all aspects of service and repair with work orders, service scheduling, history, preventative maintenance, custom fields and localization including sample English, German, Spanish and French language locales, custom reporting and searchable knowledgebase, QuickBooks or PeachTree interface, web browser and mobile browser interface and more
More Links: Features
ServiceCEO is an easy-to-use, intuitive application that helps manage service businesses. ServiceCEO controls the life cycle of a job from estimates, to work orders, to invoicing. It handles dispatching, complex scheduling, service contracts, equipment tracking and inventory. Includes wireless mobile tech and custom reporting capabilities.
Dispatch Direct is state of the art service dispatch software designed to manage the dispatching of personnel and resources. With Dispatch Direct, the touch of a button will give you all the information you need to manage your daily service calls, including the location of your service people, appointment schedules, length of time spent at each call and project status.
More Links: Demo Sample Reports Product Tour
SERVTRAC.NET is the registered trademark of AMTECH Computer Services and represents a suite of integrated field service management solutions. Built entirely on the .NET Framework, it is designed to simplify and manage all aspects of service delivery. Combined with SERVTRAC Mobile, a service enterprise can stay connected with customers, technicians, suppliers and the back office to insure that customer priorities are met.
Since 1988, Wintac has been the software of choice for service contractors and specialty trades worldwide. Wintac's fully-integrated all-inclusive design combines the features of scheduling software, dispatch software, customer relationship management software, field service software, mobile computing software, job tracking software, sales & marketing software, and accounting software in one seamless program.
More Links: Features Advantages Overview
CrossForm is a powerful facility and maintenance management tool designed to track service desk calls and work orders from inception to final resolution. Capabilities include: dispatching demand and preventive maintenance requests, asset and inventory management, convenient web interfaces, reporting and wireless/mobile solutions. CrossForm provides businesses with the ability to improve management capabilities of assets, vendors, and technicians.
More Links: Testimonials Client Stories Demo Reseller Opportunity
ServiceLedger 2007 is a powerful and affordable service scheduling, dispatching and management solution for small to medium-sized service organizations. Free evaluation version available.
The Pioneer StarTech field management software is designed to run and manage your day to day operations. Features include Scheduling, Dispatching, Work Orders, Service Calls, Inventory management, Customizable reporting, PO tracking, and Complete History record of your customer database. The Pioneer StarTech is designed to grow and expand with the augmentation of your business meeting your unique demands while providing software that is user friendly and specific to your area of expertise.
Maxwell Systems Management Suite is a comprehensive business management solution for service managers and specialty contractors. With wireless field and web-based applications, the Management Suite seamlessly integrates activity in the field to the back office. Features include Service Management, MaxService, MaxCentral, Job Costing, Accounting, Document Control, Project Management, Equipment Costing, Material Handling, Purchase Orders and more.
Total Service is a completely integrated dispatching and accounting system. This multi-user software package was designed from the ground up exclusively for the repair, maintenance and construction industry. It is designed to maximize the productivity of each user while providing real-time information on any facet of your business when you need it. Total Service automates all routine tasks and moves information logically without having to double-enter a single piece of information.
Maxwell Systems American Contractor provides a complete business management solution for general construction and specialty contractors. With three packages available, you choose the integrated solution that's best for you. Features include, Job Cost, Payroll, Estimating, Accounting, Service Management, Purchase Orders, Document Control, Inventory, and more. The Command Center, an exclusive feature of the American Contractor, provides instant, drill-down access to all essential information.
CRM Alliance Scheduler Suite is a powerful visual planning solution based on algorithms designed to make the best use of field resources and their geographic dispersion. CRM Alliance Scheduler Suite provides solid integration with back-office ERP systems for all industries needing to keep their field resources mobile while keeping cost down.
DeFNiC Software specializes in the optimization of time and resources for businesses utilizing a mobile field workforce. Our core product, Dispatched, allows entry of work orders in two formats, service orders and new installs. Dispatched tracks all work orders and all service technicians, field technicians, or field personnel locations on a detailed map. Simple and easy to use data entry allows for comprehensive solutions to meet your dispatching needs.
For Portable Toilet, Septic, Sewer & Drain, Grease or Oil Collection, Solid Waste - Roll Offs, Front & Rear, Residential, or HVAC, Total Activity Control will help you increase profits and improve operations. Customizable, easy to use, for multiple businesses. Customer records, service delivery scheduling, dispatch, routing, mapping, invoicing, work orders, activity tracking, marketing, and more. Import and export your data. Free trial and web presentation. Microsoft Certified Partner.
SAM Pro Enterprise is a complete service management software solution with robust service dispatch software. It provides service, construction and facilities firms with the tools to efficiently operate your service dispatch operation and keep costs down. SAM Pro also features Rules-Based Management: a technology that proactively manages routine activities and enforces a predetermined set of rules to help streamline and automate the service workflow.
Retriever Communications delivers wireless field force automation solutions for field workers with a to improve scheduling, dispatch and productivity. Retriever provides the technology for efficient job planning, task management and assignment along with dynamic field connectivity.
Metrix software applications enable world-class service management through powerful contact center, field service, dispatch, contract lifecycle, warranty, parts logistics, return service, self-service and mobile workforce solutions.
Comprehensive Directory
102 Solutions Listed
Activiser is mobile time sheets and mobile job/work cards. Activiser automates your field service team using PDAs.
Target Market: Small - Mid
Rapid-development platform for building, deploying and managing mobile applications.
Target Market: Mid - Large
Field service dispatch, trucking, transportation, invoicing, billing and mileage optimization software.
Target Market: Small - Mid
Solutions for Call Center, Dispatch, Scheduling, Mobile Data, Service Orders, Warranty, Service Contracts, Inventory and Accounting.
Target Market: Mid - Large
Enables mobile field service personnel to gain wireless access to CRM systems such as Siebel and Clarify via handheld devices.
Target Market: Mid - Large
Built by service industry experts with accounting, dispatching, equipment, scheduling, service agreements and more all in one program.
Target Market: Small - Large
Manage, synchronize and coordinate all service and support interactions over a broad range of communications channels.
Target Market: Small - Mid
Dispatching and accounting software that integrates with Quick Books, Peachtree or as a stand-alone product.
Target Market: Small - Mid
Affordable, web-based solution integrating project management, CRM, and service desk with time and billing.
Target Market: Mid
Fully integrated job cost / accounting, service dispatch and estimating system for construction and service industries.
Target Market: Mid
Windows based service management system for HVAC, Refrigeration, Plumbing, Electrical & Mechanical service companies.
Target Market: Small - Mid
Designed for industries that require dispatch services from a central in house call center, or requests for services or via web.
Target Market: Small - Mid
A business management software solution designed specifically for the field service industry.
Target Market: Small - Mid
Take calls and manage your clients. Dispatch calls and define zones. Get statistics and reports. Write messages for yours users.
Target Market: Mid
Fast, flexible and easy dispatch, work orders, and equipment tracking.
Target Market: Small - Mid
Integrated, modularized software and services for Contractors.
Target Market: Small - Mid
Assign open tickets to telephone helpdesk or directly to a field service technician.
Target Market: Small - Mid
Intelligent field service management developed for Air Conditioning, Plumbing and Electrical service contractors.
Target Market: Small - Mid
Designed by people who understand service business requirements & effective utilization of service technicians.
Target Market: Small - Mid
Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider.
Target Market: Small - Mid
Work order and dispatch management solutions for field service organizations.
Target Market: Small - Large
Provides an open, reliable and fast solution for mission critical applications involving mobile teams management.
Target Market: Mid - Large
ServMan is designed specifically for the service industry and can be custom tailored to fit your unique business requirements.
Target Market: Small - Large
Fully integrated job costing, accounting, service dispatch and estimating software for construction and service companies.
Target Market: Small - Mid
Field service management, facilities maintenance, CRM and fully-integrated accounting software solution.
Target Market: Mid - Large
Tracks work orders, service technicians, field technicians, or field personnel locations on a detailed map and much more.
Target Market: Small - Mid
Service management software that tracks dispatches, customer collections, service agreements, inventory & service history.
Target Market: Small - Mid
Mobile software allows easy deployment of enterprise-class applications based upon industry-specific requirements.
Target Market: Mid - Large
Real time, end to end GPS vehicle tracking and fleet management system utilizing GPS to provide a fully hosted solution.
Target Market: Small - Mid
Service dispatch software designed to manage the dispatching of personnel and resources.
Target Market: Small - Large
Cost effective desktop truck and vehicle routing software for basic route planning jobs.
Target Market: Small
Web based Service Function Management solution that automates and optimizes service delivery process.
Target Market: Small - Mid
Mobile service application developed for field service and remote workforces such as mobile maintenance or repair personnel.
Target Market: Small - Mid
Wireless job dispatch and work order management solution for mobile field service companies.
Target Market: Small - Mid
Automates the field service life cycle, from establishing contracts to dispatching service personnel.
Target Market: Small - Mid
Field Service Software. Order entry & Job Notification. Mobile device compatible.
Target Market: Small - Mid
Field service solution; includes receiving work assignments, completing work orders, and ordering parts.
Target Market: Mid
FieldRanger Dispatch Software provides a seamless data link between field-based wireless devices & accounting softwares.
Target Market: Large
Fully integrated software that meets all aspects of managing HVAC, Contractor, and service business.
Target Market: Small - Mid
Field Service Solutions - Dispatching, Scheduling, Invoicing & Reporting -Realtime Wireless & Web.
Target Market: Mid
Monitor the progress of all your service tickets and track movement of inventory in and out of multiple warehouses and trucks.
Target Market: Small - Mid
Affordable, network-able, and user friendly service management, dispatch scheduling & work order software for Windows.
Target Market: Small - Large
Service and customer management software that extends the functionality of leading accounting packages like QuickBooks.
Target Market: Small - Mid
Optimizes workforce and capacity planning, scheduling, dispatch, business analytics and wireless field service management.
Target Market: Mid - Large
Handles dispatching, complex scheduling, service contracts, equipment tracking and inventory.
Target Market: Small - Mid
Helps manage all aspects of service and repair including service scheduling, service calls, preventative maintenance, etc.
Target Market: Small - Mid
Service management, scheduling, dispatch, billing and accounting software for specialty contractors.
Target Market: Small - Mid


