User Reviews
Service Management Enterprise by High 5 Software
USER REVIEWS - Sorted by Date
"Great Program"
Purchased Date: N/A
President, Smoov Networks
August 09, 2009
Sarah Landise
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Ease of Use
Implementation
Fits Needs
Features
Customer Service
Pros
This is a great software package that serves all needs for a service company.
Cons
I can't think of any.
Overall
I have worked with SMP/SME for seven years, and have found it to serve all purposes I seek. It has all the features I need for ticketing, inventory, dispatch, sales and accounting. I like that I can synchronize it with my Quickbooks, and also the availability of the web portal. I particularly like the fact that the company is receptive to suggestions for changes and additions to the software, and has regularly followed through and incorporated my suggestions into the software. Tech support has been great too. I would recommend this software to any service company.