Who Uses This Software?

E-commerce sellers and online merchants that ship merchandise to their customers.


Average Ratings

235 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    No contract, cancel any time, Free 30 day trial.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • ShippingEasy
  • www.shippingeasy.com/
  • Founded 2011
  • United States

About This Software

ShippingEasy is online shipping software for e-commerce sellers that integrates across platforms and marketplaces. Reduce cost with the lowest USPS rates on shipping labels or connect your UPS/FedEx account. Save time by optimizing your order fulfillment operations through powerful features like batch label printing and automated postage selection. ShippingEasy now also offers Inventory Management. Software is free for up to 50 shipments per month. Get started with a 30-day free trial.


Features Checklist

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Product Reviews

Helpful Assistance about SFP

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our rep was very helpful in answering all my questions about Seller Fulfilled Prime. We have been using shipping easy for two years now.

Very Helpful

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started a chat to figure out how to get my labels to print after purchasing a new computer. The supporting staff was very helpful and efficiently got the labels to print for me, and then walked me through how to change the label size. I love the chat option because it enables me to multi task while still getting the support I need. Thanks for making my life easier, and thanks to him for the great customer support.

I love Shipping Easy! The best!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Good price for service.

Cons: None

Overall: I am so happy my company is using Shipping Easy! We save money now on shipping and it is so easy to use. I also can do it all from one place.
The customer service with Shipping Easy is outstanding!!

Great customer service

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: For the most part easy to use. Helps to have the chat service available to answer questions.

Cons: Cost of use if you don't use it as much.

Overall: Not sure if this is the actual name, but the rep was a great help. Answered my questions thoroughly and when he didn't know, he went to find the answer for me. Great customer service on his part.

Recommendations to other buyers: no

I didnt know what to do!

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After I called and spoke with Customer support representative, he made everything a lot easier and helped me understand what I was doing! After that it was super simple to figure everything out!!! Now my shipping is a breeze!

Great chat support!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Shipping Easy's chat support is the greatest! I chatted with the support staff today regarding setting up a new account and shipping rules. Customer service is top notch!

Expert Support

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had encountered an error while trying to ship to the Northern Mariana Islands. It seemed at first that I would have to cancel the order, but supporting staff from the support team showed me how to edit the shipping address / order so that it can be processed. I didn't have to wait on line at the Post Office and pay more! Thank you.

The support staff is a rockstar!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Everyone at SE has been great so far...thanks! SE runs fast and seems to have everything I need to ship fast!

Incredible Customer Service

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I called the customer service number because I was printing my first shipping label and wanted to make sure I was doing everything properly. I ended up learning so many tricks and techniques about the functionality of the program. Corey was a fantastic representative on the phone and I highly recommend this affordable software. -Nardo's Natural, from TV's Shark Tank

Easy to Use

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The program is very easy to setup and use. We sell on multiple platforms under different business names. This program streamlines the shipping process so that the Shippers do not need to change the Return address information. Having shipping rules set up allows us to zip through the orders without worrying about the method that the package is supposed to ship by. Well worth the money spent.

Great Customer Service

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love that there are so many options and that I can save addresses for customers not currently in my shopify system.

Cons: The software is great, but the pricing doesn't always beat Shippo. I end up having to check both.

Overall: I desperately needed quick help with a printing problem with a label and He not only fixed the issue, he taught me how to correct the situation if I had it again! He was made sure I was able to understand it perfectly! Happy customer right here!! :)

Recommendations to other buyers: Beat Shippo's pricing! That would be great!

OrderMyGear

Mar 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have really enjoyed using Shipping Easy we have a very interesting shipping setup and SE has been able to help us solve those problems while streamlining our process at the same time!

VERY easy to use!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been very pleased with Shipping Easy. Their web-site makes it easy to ship a package whether it's through USPS, UPS or FedEx.

Awesome shipping product and support

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Good User Interace

Cons: Would like to be able to store generated slips in formats besides PDF

Overall: ShippingEasy is a key cornerstone of our operation. It helps keeps products ordered get into the right hands without fuss or bother. Their support staff are a key element why we use this shipping site over the other sites. They answer the phone and know how to solve almost anything we have had to face in dealing with shipping.

Great product, great support!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple, reliable, GREAT customer support, integrates with ebay and my website.

Cons: Last I knew, there wasn't a way to link in my FedEx account with 100% accurate rate quotes. I feel like knowing dollars and cents is the essence of business, and ShippingEasy ought to work with FedEx so that my account quotes are MY account quotes.

Overall: ShippingEasy is a fantastic and simple way to manage shipping needs with just a few clicks. It typically is self-explanatory and the team at ShippingEasy have done a great job of making things like refunds on errant labels very easy and quick. Once in a while, I do manage to work myself into a jam, and then customer support is there to bail me out either through chat or phone support.

Amazing Customer Service!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I work in direct sales, and I would be lost without ShippingEasy! They have start guides specifically for my company, they save me time and money, and they have AMAZING customer service! Everyone has been so incredibly patient and helpful and the software itself is seriously a lifesaver. I can't say enough good things about ShippingEasy! I wish I had starting using it sooner, and I will continue to use it for as long as I run this business...and probably even after that, because who wants to go to the post office?!

Lifesaver!

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: ShippingEasy makes my life so much easier! Don't know what I'd do without this program. The customer support is also great. I love the chat feature (Representative helped me today, and was great!).

I love my Shipping Easy service

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Saves me so much time.

Cons: monthly rate is lower with other comparable companies :)

Overall: Today the representative answered my questions just seconds after I sent a message. Thank you for being reliable while I run my first business.

Taylor is the best

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am woefully unorganized, and the representative saved the day for me by tracking down my missing invoices. So thankful for the help!

Customer Support/Chat

Mar 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I spoke with the support staff today and he/she was amazing! I often speak with other staff and he is also amazing. They are both very willing to help and never make me feel belittled or incompetent for not knowing what I am doing on the site. Thank you for the great customer service that is always provided! For this reason, I never hesitate to ask a question when I need help. They are quick to answer and polite. I know I am speaking to a real person and it's always a joy!!

Great Customer Service!

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm pretty tech savvy when it comes to different systems. However, when I do need assistance the web chat is fantastic! I've worked with the support staff a few times and have gotten my questions answered very quickly and right to the point! Thank you ShippingEasy for making my business run smoothly!

Shea is great!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very knowledgeable! couldn't be happier! your platform is much easier to use and intuitive comparing to Shipstation. It also includes a robust inventory and purchase order moduel. which are very nicely intergrated to the main platform. I have been looking for a e-commerce platform for a while, I think ShipEasy is the one that we will choose. ---by the way, I have been an supply chain professional for 20 years. I know a system is good one when I see one.

Happy Customer

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I am very happy with how easy everything is to use and the one time I have needed to contact customer service about something it was very simple. I love the chat feature because I am a work at home mom and the general rule is the second I get on my phone all hell breaks loose. I would like to pay a little less for it but I am happy enough that I don't want to leave to save money either. Its just so easy to use and works great with my other systems.

Ship with ease

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We started using this shipping program a little less than 2 years ago. The transition was so easy. The program is so easy to use and their customer support is really great too!

Great Customer Service Assistance..

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Needed assistance with initial set up so decided to "Chat" with someone from Shipping Easy.. Our rep provided great customer service assistance..

SHIPPING EASY IS AMAZING!

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: we are a small business that does a large amount of shipping and let me tell you that Shipping easy has been an incredible tool for us. It's easy to use and easy to teach others to use as well. Customer service is amazing as well as they still have a small time feel and are very kind and willing to get to the root of the problem when the rare occurrence of an issue pops up. I recommend it to anyone who wants an efficient way to ship without the hassles of the other software that is available.

ShippingEasy 2016 Review

Feb 02, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: integration one set up the product is easy to use

Cons: When combining invoices from same buyer, multiple purchase the invoice does not provide correct total.

Overall: The product has delivered on our expectations with the exception of one area. When combing shipments from the same buyer the invoice does not provide the correct total. We contacted customer support and were told they are aware of this issue, but that it was not a high priority problem. And will not be addressed. Needless to say I was not impressed with this response.

Great Guides to help with the research

Feb 01, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Free account
Simple dashboard.

Cons: Annoying sale people keep calling and email to make me sign up with a monthly paid account.
Not the best international prices for a small volume shipper.

Overall: I found ShippingEasy when I searched for new rates guide. ShippingEasy just popped up with an awesome article with detailed tables to show the rates change. It helped me to review my shipping mix to get the best shipping prices. As a small shipper, I can also enjoy its free account, as I don't ship much. Plus really easy to use.

So fast, So easy

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use & speed

Cons: None

Overall: I am always skeptical about new programs & apps and expected to be disappointed and frustrated. Shipping Easy set up in just a few minutes using live, US based tech support. Any time I have had a question about the program or integrating a printer, the support has been fast and clear - I have never needed more than one call and those calls are less than 5 minutes. The postage and freight prices are superior to standard rates.

I love Shipping Easy!

Highly Recommend ShippingEasy

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy and quick each shipping transaction is processed.

Cons: Their is no complains with our business using ShippingEasy.

Overall: Our business and customers depend on this website everyday! It's so easy to use and when we have additional questions, support is always very informative!

Recommendations to other buyers: Great for highly volume shipping businesses like us!

Amazing customer service

Jan 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I always have a great experience! Truly amazing people to deal with! Thank you so much for all that you do!!

Great service! Makes shipping so easy and takes the wait at the post office away!

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use, making batches, reduced shipping fees, no longer need to wait at the PO for shipping, excellent customer service

Overall: I love using the Shipping Easy app! I can ship multiple shipments at once with ease. The best part in my opinion is skipping the wait at the post office and the reduced shipping costs!

A Smart Buy

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I own a web development agency and we've done a more than a billion dollars in e-commerce for our clients over the last 16 years. I have 10 Sr application/web developers on staff I we build custom e-commerce solutions. I'm 100% a fan of Shipping Easy. Their software is simple and can easily attach to any application. API integration is quick and efficient. I have customers that are shipping hundreds of packages a day with ShippingEasy. Is it perfect? No. But the Shipping Easy solution is about as perfect at it gets. The SaaS application provides PRECISELY WHAT'S NEEDED to move inventory out with ease and speed. The customer service is fantastic. The price-point is affordable. This is a Smart Buy for any merchant. I'll never go back to programming my own solutions.

ShippingEasy is great tool for my business

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: ShippingEasy works flawlessly for us. Without it, i do not know how we would process our orders. It would be chaos. Their customer support is excellent as well. highly recommend this if you are a high volume seller or just need to ship something every now and then.. thanks, shipping easy.

Decent for small volume

Jan 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Value for the money

Cons: No integration with inventory systems

Overall: In the early days of my business, we used ShippingEasy and it was fine. However, we moved to ShipStation last year because ShippingEasy does not handle volume as well and they do not integrate with our inventory system (Finale) well. Technically, they claim to integrate with Finale but they really don't, at least not in the way ShipStation does. Their customer service is good by phone and when you consider what you are getting for the money, it is a great value. I do not like the way they divide orders and shipments. It really did not work for our workflow.

Email Confirmation

Dec 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I needed the location to get email confirmations on shipments and started a chat. I was able to get an answer super fast and it was the correct answer!

Saves so much time and is so easy.

Dec 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and discounts on shipping.

Cons: No cons here.

Overall: Before using ShippingEasy, I was using another offline inventory management software. I had to manually enter the details of every order into the software, or if able, use an .xml file and import. Then I had to manually add the information on the USPS website and ship from there. Sometimes the address would mess up and I have to start all over again. Sometimes the page would error out and have to start over again. Other times I would accidentally hit the back button and have to start all over again. Needless to say, this was very frustrating and time-consuming. It would take me at least three to four hours on very busy days to get everything entered, paid and printed.

I saw an advertisement for ShippingEasy on the Amazon seller site and decided to take a look. I didn't think this kind of shipping site would be for a small seller like me, but they take businesses of all sizes. I started the trial and instantly fell in love. What used to take hours took minutes. You can easily check multiple orders to batch process and boom, you've just done thirty orders in a few clicks.

The label options also save time and money. Right now I mostly use the combination option, which has the packing slip and shipping label on the same page. So, you don't have to match up the shipping label with the receipt or waste paper printing out two different things.

Support is also very helpful and responsive whenever there is an issue. I should note that I've had the service for over one year and have only needed to contact support about three times for minor issues. I've never had issues with the site being down or shipping not working, so that's obviously a very good thing.

The best thing is probably that you are able to get discounted rates through them which makes it easier to make a profit. Even though I don't ship tens of thousands of packages a year, I can still get the discounted rates as if I did. I've nothing but good things to say about ShippingEasy and strongly recommend it to anyone that is looking for a way to cut down on wasting time preparing shipping.

Great shipping experience.

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Prior to ShippingEasy we used competitor programs that were slow and hard to manage also very time consuming, and had a large lack of support. With ShippingEasy it has cut down our shipping time, our cost and customer support is easy and fast!

A wonderful, trusted partner!

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I chose Shipping Easy to use when I launched my shop, Pretty Things & Cool Stuff, and it has been such a wonderful partner, helping to put wind under the wings of a startup, and becoming a trusted partner as I grow! You can tell they keep working to make things better, and the customer support has always been great! Keep up the great work! Thank you!!

Shipping Easy App Made My Nightmare a Dream Come True!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been looking for just this type of app and had been researching different shipping possibilities. Other companies have not bothered to return my calls, but Shipping Easy reached out to me. This program has made shipping for my online store a breeze, and I am very pleased! Great value for the service they provide, with incredible support in place. I would recommend Shipping Easy to anyone looking into starting an online store.

Always impressed with customer service

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use

Cons: Nothing, wish there was assistance 24/7.

Overall: Taylor answered my question in less than 30 seconds. Love that I can chat or use the phone to call very nice to get an instant response.

Recommendations to other buyers: No

Great product, amazing customer support

Dec 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love the shipping easy team, not only do they provide a great product that is constantly improving but they also have some of the best customer service I have ever experienced!

Excellent Troubleshooting!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it is to use.

Cons: It seems like a lot of little steps to set up anything.

Overall: I had several little issues and the customer support team was able to walk me through all of them with ease, even when my user errors were frustrating me! Excellent in troubleshooting issues!

EXCELLENT Customer Service

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: customer service is EXCELLENT

Cons: havent found anything yet

Overall: the 'chat' feature for customer service is superb! Excellent communication and the ease of use is great!

Recommendations to other buyers: training and support is amazing

Excellent Customer Service

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love love love the chat feature on Shipping Easy! I can be in the moment & need help immediately. It never takes any time away from my day. I love that they always provide me with links for easy to learn instructions.

Beef Jerky

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Taylor was so wonderful!!! Figured out what our problem was with our on line orders and we had it fixed in no time!!! No missed orders!!! Thanks so much for the great customer service!!!

Amazing app!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, and amazing customer service!

Cons: None

Overall: Amazing app! Five Star Customer Service! Wonderful. I recommend ShippingEasy to any business! It is easy to use, syncs great with my online store, and works great to quick ship as well. Couldn't be any better! Thanks ShippingEasy :-) You guys are awesome!

Recommendations to other buyers: None

Dymo not printing

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use

Cons: High pricing

Overall: I was having issues with my labels not being sent to my Dymo. I'm not sure what Taylor did, but the representative was extremely helpful and fixed my issue!

Thank you for the quick reponse!

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I had to reach out and ask a question today. I was not looking forward to it since last time it was like pulling teeth to get an answer from the customer service rep. But not today!! Taylor knew exactly what I needed help with and answered my question quickly and made sure I was able to find it. Thank you so much Taylor for the quick response!

Awesome awesome awesome!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use shipping easy for work and it's very simple to use, customer service is ALWAYS so helpful & readily available if I have any questions. I've reccommended this software to anyone I know who has shipping needs. Very impressed!

Shipping is Easy

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love the ease of syncing with online stores, efficient and super easy to use.

Cons: I've accidentally deleted synced items that were synced twice and there was no way to resync from my store. Total pain!

Overall: ShippingEasy is quite easy to use. It makes shipping my products so much quicker and manageable.

My only complaint would be when you accidentally delete synced products. There is no way to resync them. Or so I'm told. This is a major headache!

Recommendations to other buyers: Useful and good investment!

Customer Support is Tops!

Sep 28, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Let's face it- I am technically challenged when it comes to making hardware work the right way and last night at midnight I had an issue with my Dymo Printer and could not get a label printed for a package that needed to be mailed today. Came to work and thought I would print it quickly and be done. Well-I couldn't get it to print right. Contacted Taylor through Chat and he was able to help me by sending me the file and walking me through the process. He was quick to diagnose, and then when I still couldn't get it to work sent me the pdf and walked me through getting the printer set up correctly. I can now make my deadline for the shipment and quit stressing over it! Thanks Taylor! You rock!

Best Shipping Service for LuLaRoe

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Shipping Easy has made shipping quick and easy. Their system is very user friendly. It is very easy to start and learn. They even have training videos as well as amazing 1 on 1 customer service. They love people who sell LuLaRoe and even made dedicated videos for people who sell it to get set up and started. They offer many different plans to fit your needs. I feel like they go above and beyond to make sure you have a product to fit your needs. Their system is also Mac friendly which I know some of their competition is not, which is something to consider. They also offer the LOWEST rates available when it comes to shipping. You may pay a few dollars more for this service, but the money you save on shipping costs will pay for itself in no time. Also the customer service and ease really is priceless. I will continue to recommend ShippingEasy to everyone.

Great service!

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Shipping Easy has made sending out orders faster, easier and cheaper. Can't beat that! The Customer service is amazing and always to responsive! Thanks guys!

ShippingEasy is a terrific tool for creating postage labels and packing slips

Sep 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to look up past shipments and check tracking. I like the way it saves similar packaging so I can select similar shipments for the future.

Cons: The multi-box shipments are very cumbersome. I have to go into the settings and change my label printing options and I have to re-enter weights and dimensions for each box. It would be nice to have this more streamlined. Also, I would like to be able to get shipping quotes without having to enter in the entire address. Just the zip code, weight, and shipping method would be ideal.

Overall: What I like most about ShippingEasy is the customer service. They are quick to respond or chat with. Very helpful. Any feature that you are looking for and ShippingEasy doesn't yet support can be suggested, and I get the feeling they take each suggestion seriously.

Recommendations to other buyers: It would be helpful to easily see how much I've saved in shipping costs due to the ShippingEasy discounts by month.

Very Helpful

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I use shipping easy everyday. It makes my life so much easier. Any time I run into a problem, I just get on the chat and they walk me through what I need. It's great.

Recommendations to other buyers: Nope, I haven't ran into any problems so far.

Jessica Rich Collections Ships Easy

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Its easy to use and very user friendly. Allows me send packages out and track them with ease.

Overall: I have been using Shipping Easy from the start of my business venture Jessica Rich Collection. I've always been amazed on how easy the shipping process was for me, especially since it was my first time sending out mass product to customers. My business has been running smoothly for the last year and a half thanks to Shipping Easy and couldn't be more grateful.

Good software for BtoC, not BtoB

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Doesn't support business to business shipments/reports etc. Not integrated with Quickbooks.

Overall: Shipping Easy is GREAT for BtoC organization. It is not friendly to BtoB companies. Too many work arounds to ship to companies. Doesn't integrate with Quickbooks at this time. If you have multiple boxes in 1 shipment, you have to change label sizes.

ShippingEasy makes shipping easy!

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ShippingEasy integrates multiple stores, issues tracking numbers to all customers, provides audit trails for all shipments, answers all questions involving shipments.

Cons: No complaints.

Overall: My business is a one person business. I have to solve all the problems of this business every day. ShippingEasy saves me time and money by eliminating all delays and duplicate work. Furthermore, it gives me a clear audit trail to find and solve any problem that might arise.

Recommendations to other buyers: ShippingEasy has cheaper postage rates than other shipping intermediaries!

Walls 360 Loves Shipping Easy!

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We sell through multiple channels and drop ship for other customers. Having all of our shipping in one place is a huge time saver.

Cons: Since we drop ship for a number of large corporate clients, not being able to integrate with clients who have built their own propriety shopping carts so we will have to play the download orders upload orders then download tracking number game on a daily basis. We have clients that have several hundred orders a day, but we can't integrate them into Shipping Easy.

Overall: Shipping Easy has been terrific for us. Customer service has been knowledge and easy to work with. Easy learning curve.

Best Customer Service Ever

Aug 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use is excellent. Shipping Easy is so easy to use. It makes shipping a breeze instead of a nightmare

Cons: NOTHING!

Overall: Shipping Easy has always gone above and beyond to help when I have had to call with an issue. Customer service agents have given me solutions to problems I hadn't even encountered and helped walk me through setting up settings. They are truly amazing.

Recommendations to other buyers: Buy it now!

The best shipping software ever!!!

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Let me start with support that is very important, SHIPPING EASY YOU ARE AMAZING!!!
- The actual Program is fantastic extremely user friendly and very customize friendly always adding more features and stuff just to make it as easy as possible to use.
- The History is amazing to create return labels and duplicating canceling everything is just a click away.
Bottom line: KEEP UP YOUR AMAZING WORK!!!!

Overall: - Let me start with support that is very important, SHIPPING EASY YOU ARE AMAZING!!!
- The actual Program is fantastic extremely user friendly and very customize friendly always adding more features and stuff just to make it as easy as possible to use.
- The History is amazing to create return labels and duplicating canceling everything is just a click away.
Bottom line: KEEP UP YOUR AMAZING WORK!!!!

Great Tech Support!

Aug 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Integrates easily and seamlessly with my web store. Better rates than directly through endicia. Some of the best tech support I've encountered.

Overall: Great product. Fabulous support. Works with my WordPress WooCommerce web store. Costs less than working directly with Endicia!

ShippingEasy makes Shipping Easy!

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, super user friendly and a perfect solution for all our shipping needs

Cons: Used to be the search feature, but they fixed that and it now works awesome!

Overall: Awesome support team always makes sure everything is running smooth! The platform runs smooth and everything works flawlessly.

Recommendations to other buyers: Thanks ShippingEasy for making Shipping Easy!

Shipping made Easy

Aug 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: My favorite features are that I can see comparative rates, I can combine & separate orders easily, manual orders are easy to do, that it marks orders as shipped, & that I can create a return label at the click of a button. The chat service is also extremely friendly & knowledgeable.

Cons: I've only seen two issues that we have personally dealt with. 1) The dashboard option is always jumbled. The data boxes run together so one cannot clearly differentiate between downloaded, shipped, & unshipped orders. 2) Within BigCommerce, we have the option to do a 'custom product' during a call-in order and/or going back and adding it to the order later. Whenever a custom product is in an order, shippingeasy marks it only as partially shipped, instead of fully.

Overall: Shippingeasy literally makes shipping easy. I plugged in our UPS account & I can compare rates for anything I need to ship at any time. Everything is under the same 'roof.' It has a great many features that we employ regularly.

Melissa Kashishian LuLaRoe Printer Help

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Taylor was an amazing help and very patient. He walked me through all of the necessary steps and adjusted according to what was going on.

ShippingEasy for Aiken & Cash

Jul 19, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: Some of the features and functionality aren't intuitive to use, like deleting an order for example.

Overall: We utilize both ShippingEasy and ShipStation as shipment management platforms, the functionality of ShippingEasy works well for us and I'm always happy with the customer service I receive when I have any trouble. Some of the features aren't very intuitive to use, but with the help I've experienced there have been tools and resources to find more info.

Fantastic Customer Service

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I am not the most tech savvy person so I had a lot of issues setting up my printers correctly. I was able to call and also live chat with customer support and have all my questions answered fast and with ease. Customer support was so helpful and pleasant to work with. Best customer service.

Savings - both time and money

Jun 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The interface is easy and intuitive and support is responsive. Store integration is key and provides consistency and allows branding.

Cons: Would like to see more robust reporting and label customization options.

Overall: ShippingEasy has been a real time and money saver. Moving from having to manually feed sticker labels into a postage machine to purchasing postage online and combining postage and packing lists to a laser printer has decreased the time it takes us to ship by easily over 50%.

Ease of use! Love it!

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Integration with excel. Excellent support and you are able to speak someone that can walk you through the software.

Overall: Easy to use and navigate. Love being able to upload my orders and ship directly from info page that my customers provide.

Customer Chat

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The person I chatted with online was very helpful and quick to respond to my questions. My issues and questions were resolved very easily and I didn't have to wait on hold with customer service at all.

Online Chat customer service

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of Use

Cons: None that I can think of

Overall: Great agent to work with, did an online chat and was able to help me get my printer back up and running quickly.

Simply Stellar!

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love everything about ShippingEasy. The software works flawlessly and they're continuously adding new features. But, the #1 thing I like is their super knowledgable chat support. When it's mail crunch time, and you have a question, these people always come through. Whether it's just a quick question, or an Amazon syncing issue, they know the answer (thanks, Rachael!)

Don't know how we'd manage to get out hundreds of packages a week without SE.

Just needed support for printing

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was very helpful and patient with me.

Does what it claims to do

Jun 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I just started using ShippingEasy, so I don't have a ton to review, however I will say it does what I expected. Saves me money on shipping, and when you're an online retailer, that is very important. It seems fairly user friendly, lots of tutorials to make sure you can figure things out, and when you still can't, the customer service is quick to respond and very helpful.

Great business tool

Jun 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Once I got through the glitches with permissions and Mac, I was able to smoothly sync my Dymo to Connect Easy and benefit from the quick printing. The Shipping Easy program itself is great!

Needed help with printing batches

May 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had changed computers and Taylor helped me out. I had no idea what was wrong. He fixed it and told me what I was doing wrong so I don't have a problem next time! Thank you!

This software combined with the chat feature makes this company so easy to work with.

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was nervous to call as I am not a technical person, but they made me feel comfortable and we were able to fix my issue and answer several of my questions.

Intl label printed wonky

May 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was AMAZING and super duper helpful!!!!

Amazing support, Features that anticipate any business situation, It is rock solid reliable.

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Incredibly flexible and powerful. From integration with shopping carts via API to importing thousands of orders from csv and working with various shippers - I can't find any limitations. ShippingEasy simply gets the job done. Quickly, and easily.

SPECTACULAR support if/when needed.

If you sell physical goods, the interface between your store(s) and getting the product shipped is second only to merchant processing - and some might argue more important... we switched to ShippingEasy from ShipStation in 2014 for Quickbooks support, and never looked back.

Did I say the support is incredible? They answer on first ring when you do something stupid.

FLEXIBLE for different needs of different kinds of businesses. Process orders one at a time? Fine. Batch 50 at once? Fine. Import 300 and drop-ship bill 3rd party? Fine. Use automation rules to automatically use different packing slips and different shipping carriers and different packaging? Fine.

PRODUCT CATALOG simplifies multi-channel/omnichannel - and yes, import your CSV with HS codes for export simplicity.

Did I say they keep making it better and batter?

Cons: the app doesn't do your laundry or bring you coffee in bed. I can live with that for now.

Great service!

May 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always ready to help! The software is very easy to use, and has saved me a ton of time! They know their stuff in and out, and have even helped me in fixing issues with my shopping cart software (issues the shopping cart software people didn't know how to fix! :P) Gotta love when the 3rd party knows more than than the 1st party!

Recommended it to anyone

Great Customer Support

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like shipping easy. It works great and has all the features we need plus a clean user interface. I recently found a problem with a feature and emailed in my problem. I was supprised with the prompt response and the real concern to understand by problem. Rachel did a great job of listening and coming up with a quick work around as well as having software updated soon to fix the issue. Thanks Rachel

Top Notch!

Apr 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software and the customer service with ShippingEasy are so user friendly and enjoyable to work with! I highly recommend this company!

Took a few minutes to get around, new to site, so that explains it

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Took a moment to understand how to get around the website, but customer service has been great and was willing and ready to help and to answer all my questions. They stayed with me through the whole process.

Tripled our efficiency; great support; supports multiple stores

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using Shipping Easy in 2014 after falling behind 1100 orders. Out little company (bootcuffsocks.com) had blown up overnight, and we didn't have a process to keep up with the orders.

After setting up Shipping Easy, we were caught up in three days. It allowed us to bulk fulfill orders and print labels/packing slips, and it integrated with all four of our Shopify stores.

The support is the best we've experienced, including a Live Chat option available within the Shipping Easy account.

Excellent Product for Our Small Business Needs

Apr 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using ShippingEasy for nearly a year now to process our ecommerce orders and manual orders. The software integrates well with our Volusion cart and is a breeze for our production team to use.

I highly recommend ShippingEasy!

Customer Support Help

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had several issues (my fault ) with printing various labels, and packing slips. I contacted the help center via their chat line. I had no wait, quick and curious responses and I was back in business; so to speak. ShippingEasy does exactly what it's name implies. It makes Shipping extremely easy to do and lets me concentrate on the important things.

Printer problems

Mar 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was having a problem printing with my DYMO and used chat. Customer Service was fast and he knew what he was talking about. The problem was solved in about 5 minutes. It was a very pleasant experience.

Excellent software, Very pleased

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Rachael helped us with a question we had and is trying to help us save more money. Customer service is always accessible at any time (no waiting) and employees are very knowledgeable.

Goodness I love this Software

Mar 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service is outstanding. The software is so easy to use. I taught my wife in a 10 minutes (Disclaimer: she's the smartest woman i know).

Love Shipping Easy - easy to use!

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Super easy, efficient and quick!

Excellent.

Mar 15, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy has such great customer service. I was having trouble printing and they easily fixed it!

Love Shippingeasy

Mar 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: the best ever. Support all I need. Great customer Service!

Help on ShippingEasy pages

Mar 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quick, right to the point! Helped me find what I was looking!

Super easy and great customer service!

Mar 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use this program daily to get packages sent to my customers. The software has been super easy to use and navigate through. So far, I have had one problem, but was able to get it fixed quickly via chat with customer service (Bria)!

Helpful Customer Service

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Each time I've reached out to customer service they have assisted me and a good resource.

New to software

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am new to this software but I have to tell you.. I find it very efficient and easy to use. I was looking for a way for it shipments to update in our shipping system without having to do it manually. This is the perfect fit for my business. And since it is also Mac friendly, I was able to completely eliminate a shipping computer!

Fantastic!

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Previously we had been using stamps.com with our online shopping platform Shopify.
We have a lot of connectivity issues such as marking orders fulfilled within Shopify.

We have had no issues integrating Shipping Easy with Shopify. The connectivity works perfectly and we love that we can edit order details so smoothly withing Shipping Easy.

The customer support (live chat and email) is also fantastic. Before I would need to spend hours on the phone for support and now support on live chat helps me straight away or I wake up to an email.

I have now switched two businesses over to using Shipping Easy.

Very Happy

GREAT!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy is so easy to use! Very fast too. When ShippingEasy is having problems they always alert you and work on the problems to get them resolved ASAP! Their customer service is great too and are always able to fix any problem I have had. They're quick at getting back to you and very nice.

just signed on yesterday, but so far so good

Mar 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: so far so good, wish I had been explained a little better on the setup of my printer and stuff, but I was able to figure it out.

Excellent Customer Service!

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the app, the customer service is great, whenever i have a problem they are very quick to fix it. Today i could not print at all and its the not shipping easy fault but Taylor was very patient and helped me

Great service and customer service

Feb 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy has been such a great platform for my growing business. What really stood out to me is the prompt customer service after experiencing some technical hiccups. My issues were solved within a few days and I was back on track with packaging my orders. Thank you!

ShippingEasy is the best shipping/order integration software I have used!

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy has streamlined my order processing and shipping system. It's been a blessing! It also integrates with my QuickBooks which even further simplifies the process. I highly recommend ShippingEasy!

Chat Support

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was awesome and got my problem resolved in an extremely timely manner! Thank you Taylor for the awesome customer service!

Efficient and easy to operate.

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having worked with a different shipping software in the past, I find this software is a highly supportive key to my growing online business.
The ease of use is so valuable.
The best part is the fantastic customer service.
I feel pretty self sufficient with this program, but when I need a little help the employees are always helpful, courteous, kind, informative and supportive.
I highly recommend Shipping Easy.

Best and easiest Shipping website around

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love I have the ability to use this from anywhere as it is web based. Their customer service is outstanding. So many different options and optimizations to use according to my business needs!! I highly recommend it, it is worth the $$.

Great Product. Better People!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Shipping Easy is just that; easy. The site offers simple to use and easy to understand instructions specifically meant for hassle free shipping solutions. Shipping Easy provides quality technical support through their vast library of articles and FAQs for self-help situations. Even better, if you feel like you've been doing too much "self-help" lately, their top notch customer service representatives are on stand-by via phone, email, or chat for whatever needs you have; big or small. You get a live person (Central Standard Time working AND living person) responding almost immediately with a friendly, "hello" and a quality answer. They'll even schedule one-on-one times to walkthrough whatever solutions they come up with or brief system tutorials.

I would absolutely recommend Shipping Easy to anyone in need of a shipping solution that is economical and simple with the added bonus of phenomenal customer service.

Easy to use a no Brainer for us and less expensive in many cases....thanks

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: easy to navigate and ship I had a problem with my software but now it is good....thanks....again...

ShippingEasy because in business we something easy!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't believe I only just learned about ShippingEasy! I have had a retail business since 2003 and learned of this software through Simplistic. The only con would be the monthly cost since my business is a seasonal business.

Best Money I spend

Feb 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used other products before Shipping Easy, and their software is the easiest to use. Tech support by Rachel is the best. This is by far, the best reoccurring subscription service for ecommerce.

Great Customer Service

Feb 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This company has the best customer service I have seen! From a 1-on-1 tutorial on the phone to being able to instantly chat with their representatives, these people are amazing! I feel ready to create shipments. Shipping Easy is easy to use and I know that if there are any problems, I can quickly get them resolved with their amazing team! Thank you Shipping Easy!

Super easy

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use, has almost every feature we would want.

Let's you focus on the important thing - growing our business

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've used ShippingEasy since a few months after starting up 18 months ago. The monthly cost has been well worth the investment in the time that we have saved and the ability to generate shipping labels accurately and quickly. The integration with our store (Bigcommerce) works very well and we enjoy the ability to customize shipping notices that are sent to our customers. We haven't though about switching to any other vendor for even a second because the integration has worked flawlessly for us. We've only had the need to use customer support 2 or 3 times, but answers to our questions have been quick, accurate and very friendly every time.

Taylor is always great and always helpful

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the best features of your business is your online chat feature and your helpful staff that runs it.

From chaotic to perfect harmony

Jan 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We sell on many Chanel including our own website. The software pulls all orders into central place for us to process and ship. Without the software my business simply could not process the volume of orders we process daily. Another great thing is that when a new employee comes aboard. It makes the training process so much easier. Shipping easy. The name says it all. Highly recommend to any business selling on multiple Channels or just a website that does any volume at all. Thank you shipping easy for your support and unmatched customer service.

Best Customer Service Online Period.

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software itself is second to none. A huge productivity booster and headache reliever. They are fast at incorporating new ideas which means you will never be worrying about what other software is out there. By far, the single most impressive quality of this company is their customer service. In all of my business and personal experiences in dealing with customer service reps or help desks, I have never come across a company more focused on the quality of their customer service. Their response time, the professionalism and up-beat tone of their reps, and the desire to give you as much useful information as possible when working with you - somehow always has the ability to turn even the most stressful of days into one where you feel in control and accomplished.

It worked great and I got the information I needed to file a claim with USPS

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was very helpful in getting me the information I needed to file a claim with USPS.

Easy with a few bumps in the road

Jan 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Sometimes it can be hard to streamline our process but good customer support makes up for it

Great Service

Jan 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have experienced lower shipping time when using this software. I am still experiencing problems with the Amazon Seller-Fullfilled Prime orders. Amazon says the problem is with SE, SE says it's with Amazon, not resolved and cannot ship those orders in SE. Please help!

Help on Refunds and Editing a shipment

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: super ez to chat however please stay open longer my business is 24/7

Customer Service is the Differentiator

Jan 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: These 'cats' have service.

I own a web design & development firm/ad agency with 7 Sr. Application Developers. I've built/skinned a hundred e-commerce sites and integrated with just about every API that exists. For a small to mid-size merchant that wants to fulfill themselves ShippingEasy (SE) is a solid choice. The application is modern and performs well. The UX is clean and very Bootstrap-like with modal pop-ups and lots of AJAX interactions. It's what you'd expect in a modern SaaS. I expect to be shipping 1-3K items per month with SE - about 20 SKUs. The price point is super low and the feature-set is solid. The support is real good. In test mode we're running 4 stores and it just works.

There are a couple of little annoyances like latency between taking an Amazon order and receiving the order in SE, lack of totals in reports (e.g. total dollars revenue, shipping expense, shipping cost). Those annoyances are slight and I suspect that new features will come over time. This is Enterprise software - SE is in the 'big' league.

We wired the API into our custom cart using the ASP.NET code on GitHub. The documentation was not perfect but we got it done in a few hours. Anything the docs were missing was made up by easy access to support. The learning curve was about as EASY at it can get.

I've done more than $1 billion in e-commerce. Without hesitation I'd tell folks to use ShippingEasy. She's not a CRM or call-center application - she's a shipping manager. Shippingeasy is a solid player! So get off Stamps.com and save yourself some time.

I have no allegiance to SE - I'm just a customer. A happy customer!

I ship extra fast now!

Jan 20, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Shipping Easy helps consolidate all of my shipping in one handy place. Plus it integrats with my shopping cart flawlessly.

Works great

Jan 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are a couple of things that weren't extremely easy, but that is because I wasn't utilizing the integration option you have with Jane and Eleventh Avenue. I'm going to work on getting integrated and that will work out great.

You can't get any better

Jan 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have very few issues! Setup, operation, integration, information, and resolution ALL KNOCKED THE HELL OUT OF THE PARK!! These guys have their product knowledge on point, and i am EAGERLY awaiting the release of the inventory software. GO GO GO!!!

Awesome service. Saves me loads of time and customer service is fantastic!

Jan 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was once a copy/paste shipper from all three of our sales platforms via Endicia direct. I then used to manually enter every order into a spreadsheet for sales tracking and investor reporting.

As we prepared for the holiday rush, I need a solution to streamline badly.

Can't remember how I found it, but I stumbled across Shipping Easy in early December. The service saves me loads of time with pre-ship pick lists, auto generated orders, auto confirmation emails, total store integration (Woo-Commerce, Ebay, and Amazon) and post-shipment tracking / reporting. The quick ship feature is also really nice for any manual order that is needed along the way.

Our business ran at a high velocity through the holiday season and Shipping Easy Support was there every step of the way. Every problem I encountered (there are always problems) was handled promptly and professionally. Will recommend to many!

Quick Shipping

Jan 14, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I do enjoy the shipping easy platform, but there is some room for improvement, I dont really care for the fact that i have to manually ship all international labels, other than that, i enjoy using this service, and will continue to do so. I also wish there was not a store limit, it really should be based on amount of labels printed, rather than amount of stores connected. Other than that, It makes my days shorter, and makes for quick shipping. I cant complain, I would much rather use this service, and I'm a former Stamps.com member. I left Stamps.com to use Shipping Easy. The label prices are much better on Shipping Easy by far!

Life is getting easier all the time!!

Jan 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: My business is complex, so setting this up wasn't as simple as for most people. Also, I sell socks, so changing from "flat" envelope rate which Pitney Bowes allows to "parcels" on Shipping Easy was financially painful. However, we do save time, and the Post Office is forcing people out of the "flat" category into parcels, so the switch was coming for us anyway. We did get about 80% set up initially, and over a few weeks, as we become more familiar with it, and find little things that could be fixed, we're working on them. Today I fixed 3 minor issues with the tech support team. Very helpful people. Very patient. And seemed to know instantly what I am talking about. ... so maybe I'm not that different after all? :-) Liking this more and more every week!

Love the chat option

Jan 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really enjoy the option to chat online. The ability for the Customer Service person to send me links is huge! I only gave 4 stars for Ease of Use because we got disconnected once. Otherwise, it was great!

had issues with reintall from win7 to win10 Tech Taylor was very helpful

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was very helpful

Everything was excellent!

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The chat window was easy to use and the customer service was great! Rachael knew exactly how to fix my problem and we got the issue resolved very quickly. :)

Was there for me EVERYTIME.

Dec 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This shipping solution was a miracle to my business. I started with them about two years ago, and I can honestly say it was the best decision I made for my business. Their seamless integration was just what I needed to cut time off of my busy shipping schedule. I was able to click and print HUNDREDS of labels in just minutes - before Shipping Easy I would have had to devote an entire day or two to that! I appreciate their wonderful customer service and their timely responses and important ALERTS! I would never hesitate to recommend Shipping Easy to another business. Their fees are affordable and their service is exceptional! THANK YOU to Shipping Easy for making it easier for me to grow my business!

Fast and easy support

Dec 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the simplicity of the platform - it just works. When we do have problems, the tech support is really fast and simple!

Relatively easy to use.

Dec 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We found the integration took a while to get all of the kinks out. But once we did this product delivers in all aspects that we expected. At present we have three Marketplaces, two which integrate with Shippingeasy and one that does not. The Marketplace does not do a lot of sales, which means we have to manually create a shipping label. Super easy to do. This is a great product.

awesome

Dec 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love SE! It is very easy to use.

Best support of any shipping platform out there

Dec 22, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: love the interface. Love the support folks.

Excellent tech support

Dec 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been transitioning from Stamps.com to ShippingEasy, using BigCommerce. I made the switch during the busiest time of year for my business, and relied on their customer service a great deal to help me figure out how to use it. I have been incredibly impressed with their willingness and enthusiasm for helping me get everything set up just right. They keep finding new ways for me to save time and money on shipping. I was skeptical at first about making the jump, but I now I am a true convert!

Lots of questions and lots of answers

Dec 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support rep answered a lot of questions and helped me through the various issues and misunderstandings I had. They were courteous and knowledgeable with quick response. What more could you ask for?

Fast, easy, and GREAT customer service.

Dec 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use to use another program but find Shipping Easy works WAY better, faster and fast customer service. The folks at Shipping Easy are always working on the next improvement and they implement the improvements several times a year.

Great Service, Rates, and Program

Dec 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product/program/service is all around what we were looking for when it cam to our shipping needs. This is saying a lot since we were very particular in what we were looking for. ShippingEasy does it all and even more. Things i would not have even thought about and am using now, making our lives a little less hectic.
2 thumbs up

love it

Dec 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: awesome software

Rock Star Shipping Solution for Badass Companies. Fire your shipper! Let the Janitor do it!

Dec 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been on ShippingEasy for just about a year now.
And oh, what a year it's been.

Prior to ShippingEasy, we had a dedicated shipping person who spent his days working between our websites, ECWid, Amazon and eBay. He's also a webmaster and programmer. And had worked for a year to integrate another famed shipping engine. To no avail.

Before ShippingEasy, my shipper made lots of little noises.
He sighed. A lot.
Screamed regularly.
Plenty of throwing up of hands.

Now?
One of our production people does that 8-12 hour job in 15-30 minutes a day.
And enjoys it.

In addition, we recently ran into a Custom's issue. Red flag. Sirens going off.

A quick click of the Chat link, and Rachel in Customer Service hammered it out for me in, oh, like 2 minutes. Forever (she taught me to fish. Smart girl).

Flat learning curve. Fast printing. Fun support. Affordable. Money saving.

If you want to turn your shipping into a no-brainer, there's not a better solution on the market. (and we've grown over 5,200%. So yeah, this is kind of important).

helped me with printer and connect easy real quick

Dec 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: helped me with printer and connect easy real quick

Great support

Dec 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Quick service and on point

We started shipping at the first of September and I have enjoyed using the service

Dec 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I dislike having to do the customs paper work for international orders but realize it has to be done.

Would highly recommend others to use this app

Dec 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best for Shippingeasy is that it allow me to reprint a label many times. Well, I don't actually need it often as I always have a downloader that downloads a label whenever I print it out. But the issue comes when I need to response to a buyer that I didn't make the order through. It would be a nightmare if I have a pressure of not being able to print it many times. A

Another best is that I can print the name of the item on the label (the names can be different or just a initials of the items that I set in my store). This saved my time and money many times. Having many different kinds of orders out is great, but quite struggling when you don't know what label is belong to which one. Oh, and I saw many sellers that shipped wrong items to a buyer (even in a huge company as I have experienced). A+

But sometimes I see that regional rate box price of USPS is 5 cents more expensive than shippingeasy. If they could fix it, well, I will stick to USPS forever. B

I can rearrange the columns in the interface. A

USPS address suggestion: not so good. Sometimes I need to use USPS tool and google map to verify the address. But it's not recognized by shippingeasy again. Not a big issue for me but quite itchy when I have too many in a batch of orders. Hope it will be solve soon. B+

I would give this app an A+++ if there is a batch tracking and alerting system. So that at the end of the day. I won't miss anything. And I can keep track of my customers received the items.
Actually I can use endicia to do it but it's a bit messy and the interface isn't easy to see. B

Easily send the buyer a return label. Or attach a return on scan label. A+

Monthly fee. low, affordable. A

Many stores supported. A

Bitcoin support. No. I will marry you if this is a yes :)

Shipping label prices: overall - ok. A

Love, Love, Love

Dec 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Shipping Easy it SO EASY to use! It works so well with my website no more do I have to input information into USPS. com.

Whenever I have a question or need help, the chat is always there with a friendly and helpful person to guide me.

Added bonus.... I save money on USPS rates!

Great Service

Dec 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This place is great! Super easy to use! And its gets everything i need done! Plus every time ive used customer service ive always been able to solve my problems

Super Easy To Use

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product. Very easy to use.

So easy and quick to use.

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is new to me, so it takes some time for me to get the hang of it, coming from Stamps.com.

When I have called customer service, they have been great and easy to set me straight and get me working it perfectly.

We use it for our gear store

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Taylor was so helpful. I had been trying to resolve this issue over the phone for a week or so and it was so easily solved this way. Thank you!!!

Update credit card

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use! Overall, a pleasure to use and deal with in the event of any problems.

Shipping Easy is REALLY Easy

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched from ShipStation about a year ago and it was the best move I ever made. Shipping Easy is perfect for my small business and I suspect that it will serve the needs just as well for a larger company. Their customer service is easy to reach, professional, and helpful. Each and every one of their support techs has excellent communication skills and a willingness to make sure every question is answered and understood. They also have live chat.

For affordability, I now have three marketplaces for just a tiny bit more than I was paying on ShipStation for only one marketplace.

Since I have been with them, there have been many useful updates to their software and this company is very responsive to their customers' needs.

Support Rocks!

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As we are customizing the software to meet our specific needs, I've had a lot of interactions with the ShippingEasy support team. They have gone out of their way to make my experience straight-forward, smooth and easy. Last month, the support staff even assisted me in reconciling my monthly postage report - I would say that is going over and beyond the call of duty!

Thank you, ShippingEasy, for a satisfying experience and an effective shipping system.

It makes shipping easy as its name says

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wonderful customer service, very very easy to use and integrate different stores for shipping.

Great Shipping Program!

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy makes it really quick and easy to be able to get all my orders out in the shortest amount of time and at a price that really saves my bottom line. I wouldn't work without it!

Shipping easy saved my sanity

Sep 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently started using shipping easy. We ship close to 200 packages a week and it has literally changed our shipping lives! We used to bounce between programs and put labels were not properly formatted. The first day of using the program I knew I was in love! They also provided set up for me and follow up to make sure everything is going okay. This program has literally saved my sanity!

Easy to Use with Great Customer Service

Sep 30, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been using ShippingEasy for a few months now and loving it. We have two storefronts (woo commerce and shopify) and use it to streamline our shipping process. We've tried several shipping platforms and ShippingEasy is definitely the easiest to get the hang of. There's been some small issues here and there but the folks at ShippingEasy have been very responsive. It is important to work with someone who *cares*.

Daily user

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, what more needs to be said?
Excellent support staff as well.

THE shipping solution

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: While comparing many shipping solutions for our small business, we stumbled upon ShippingEasy, which we picked due to their seamless integration with WooCommerce. Easy to set up, dial-in, and get working!

If there's anything that isn't clear or you have questions on, their customer service has been outstanding - especially Jennifer - thanks Jen!

It's now working smooth like butter, and saving us a bunch of money! ShippingEasy is awesome.

Great shipping app and even better customer service

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a new e-commerce clothing store we are learning as we evolve and grow. We've used a few different apps with Shopify and weren't very happy with them as we always seemed to find lots of glitches. This program is great and if I ever have a question the customer service is amazing at pointing me in the right direction. They are very quick to respond to chat sessions and you can even give them a call. Definitely recommend for shipping.

We only have had a few issues with return labels not going through but think it may be due to slow internet connection.

Great Product

Sep 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Helps us keep our shipping organized and in one place

Everything works well and haven't ran into any problems

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is user friendly and the customer service is excellent. It can be slow at times but nothing irritating. All invoices are sent by email and are hard to regain if deleted. They do not send an invoice for the monthly charge but you can easily find it searching through the options within the program.

Residential vs. Commercial

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had an address that I knew was classified as a Commercial address, however, the shipping program wouldn't classify it correctly. I hopped on the chat and my question as answered in less than 1 minute by Taylor. Thank you for your awesome customer service!

Great service that does make shipping MUCH easier!

Sep 25, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We came from the world of direct printing out of paypal.
It was a dark time.

Once we got everything setup in ShippingEasy it started to save us a TON of time.
Now we look back on how we used to ship and consider it to be on the same level as goat sacrifices to Zeus.

No software is perfect but we will say that anytime we have had an issue the customer support team has been right on top of it.

Thanks for making our lives SO MUCH easier!

What did i do before Shipping Easy?

Sep 25, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We just finished a Kickstarter Campaign, and I was faced with the largest shipping operation I have had to deal with. ShippingEasy made it so much easier then having to use the USPS website. Nothing like having to be thrown in the fire. ShippingEasy was great, tech support was top notch. They were more then happy to help me through the learning curves I encountered. Now I use ShippingEasy for all my Shipping.

Excellent, Through and Through

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Shipping Easy for nearly two years now and it is a remarkably easy service to use for shipping. Their customer service is exceptional - we have chatted, called, email with them at various times where we were experiencing trouble and they have always walked us through or helped correct issues on our account. They are friendly and care deeply about customer feedback on how to have the best service for their users.

Fantastically Powerful shipping tool

Sep 24, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has made my shipping from a nightmare into a very simple process. There are a number of very powerful tools that can be catered to make this do all the things you need. I would recommend the guided for beginners as some of the options can get quite in depth.

Shipping Easy is so very easy!

Sep 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using Shipping Easy within the past week and it is an amazing and efficient service. The people are great, helpful, and truly sincere. This service has freed up our shipping time immensely.
We would recommend this shipping platform to anyone using Amazon, E-Bay and any other e-commerce site...a great experience!

Nothing but excellence.

Sep 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ShippingEasy is WAY better than my previous shipping services. The postage is cheaper, the system is easy to navigate, and it's very easy to use. I also love that it pulls in my orders from all 3 of my shops so I don't have to copy/paste all of the order information or shipping addresses. I'm loving ShippingEasy!!

Help me out

Sep 18, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love that I can do a live chat and not have to wait on hold for someone to talk to me. I love how they give me links to help me figure out the problem, and I like how easy this shipping station is compared to my last one.

This software has been a GAME CHANGER with my business! I highly reccomend it!

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There is no other software like shipping easy. It has made not only my life easier but also helped take my business to the next level. The customer service is also top notch. Someone is always available to answer questions or answer an email. I wish I had known about this sooner. I wouldn't do business without it!

Easy to use and great customer service

Sep 18, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service is excellent. I love the chat option. I have spoken to Taylor Painter, several times and she does an awesome job. Thanks for all your help!

Great Shipping Ap!

Sep 18, 2015
5/5
Overall
5 / 5