Who Uses This Software?

Repsly has customers in over 40 countries worldwide from a range of industries including retail merchandising, field sales & marketing, field services such as general contracting, roofing, and more.


Average Ratings

87 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
    See pricing details
  • Pricing Details
    Annual and Monthly Options Available
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Repsly
  • www.repsly.com
  • Founded 2008
  • United States

About This Software

Survey software not only makes taking surveys simpler, but having access to instant, accurate, real-time data is a major plus. Gone are the days of copying data from paper to excel, with Repsly you can see it all as it happens, and map out trends and patterns over time.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Big geyser number 1

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love using repsly shows all my great work off ....allows me to communicate with every one and let them know om doing my job and worked my shift

MCCI Atlanta

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is extremely user friendly.

Cons: The response time on questions or concerns related to billing.

Overall: Repsly provides a clear, comprehensive tool that is easy to navigate and captures all of our reporting needs.

Recommendations to other buyers: None at this time

Our company is very happy with Resply service.

Nov 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I would like to add a new feature to geocolagyze the check out. Sometimes I like to see other "places" while Im checked in other, and now is not posible.

Lynn's Review

Aug 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the fact I can take pictures and they are on the App and not using up storage on my phone.

Cons: I would like to see more of my history from previous use.

Overall: It is easy to use out in the field, easy to train other members of my team and I love the fact that the information can be downloaded.

Recommendations to other buyers: No

Vendor Response

by Repsly on August 25, 2016

Thanks for the kind review Lynn! Repsly stores all your work history indefinitely, so you should be able to see back as far as you'd like. If for some reason there's any difficulty with doing so, please give us a call or shoot us an email!

Excellent program (app) for online orders

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.

Overall: Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.

Great for sales reps

Aug 24, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: No auto gps

Overall: Great app. Simple and easy to use. I hate crms and this one made using one a breeze. If you like simple way to track and keep notes it's perfect.

Recommendations to other buyers: No

Brilliant App

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I used to manage my sales team manually... And it was a nightmare. I started using repsly a couple of months ago and haven't looked back! It's one of the easiest and most convenient apps to use and the support is great!

Excellent mobility tool

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy implementation with no system integration requirements.
App is user friendly and constantly updated.

Cons: The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Overall: I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Recommendations to other buyers: The modular packages and pay-per-rep structure make it affordable for any size business.

Excellent Workforce Software !!

Aug 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Value for the money
Flexibility to make changes on the fly
Our field reps love the easy format
Customer support and response from Matthew Creamer has been outstanding.

Cons: Nothing

Overall: The addition of the Repsly software has enabled us to streamline our focus through our field rep activities and has increased our productivity and results.

Recommendations to other buyers: Highly recommend it to any company that wants to improve their companys productivity with a platform that is easy to operate and understand.

Vendor Response

by Repsly on August 01, 2016

Thanks for the kind review David!

Mobile CRM for a Good Price

Jul 30, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use in the field

Cons: The reporting is hard to use. They just upgraded it and I haven't tried the new version.

Overall: The sales team uses Repsly to stay organized and keep track of contacts and where they are in the sales cycle.

Vendor Response

by Repsly on August 01, 2016

Thanks Jeff! If you'd like a personal walkthrough of the new reporting, we're more than happy to give one, we're pretty proud of the new interface and features.

Repsly Waiakea Review

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Mobile

Cons: Old reporting was cumbersome

Overall: Great App, my field reps use it each day and I am able to monitor their successes and run reports to give them their bonus each month.

Repsly surveyjeff

Jul 27, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It sis much easier to keep all information in one place.

Cons: The fact you can only take a couple pictures inside the question area.

Overall: When we did the trial I didn't like the system at all. I don't know if some of the features weren't turned on or if they didn't work back then. Since we started with program this year it as been a good product

Vendor Response

by Repsly on July 27, 2016

Thanks Jeff! All the features available in the full version of Repsly should be available in the trial version. If you have any feedback on what specifically you didn't enjoy about the trial, we'd love to hear it! We're glad you're enjoying the product now that you are using it on a regular basis. By default, Repsly limits forms to 5 photo fields, but if you need more we can adjust that limit--just give us a quick call!

Very User Friendly

Jul 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the way it captures my stores and info and form data

Cons: I would like a way to tag pictures on website

Overall: This website and app has been very useful to my company, very easy to use. I like how it puts everything into a spreadsheet.

Recommendations to other buyers: I would like to be able to filter multiple reps , tags, and stores when I pull pictures. I would like the ability to delete places and tag multiple places with a rep all at once

Vendor Response

by Repsly on July 27, 2016

Thanks Letrice! We're always adding new features and a huge consideration when we do so is our customer input, please shoot us an email if you think of anything else!

Manage people without being with them

Jul 26, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: You can't add new products in to screen

Overall: It helps us show are managers that we are doing are. Jobs and cover. Are selves also and it's a good way to communicate

Recommendations to other buyers: No

VSF Repsly Review

Jul 25, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It was easy to use and set up. The daily reports helped us understand what was happening in the field.

Cons: The product was not enabled for a Windows tablet. This would have made things much easier for our field team.

Overall: The product worked well for us. Our field team was able to use it from their phones (unfortunately, not from their Windows tablets though). We could see where they went, pictures they took, feedback on specific questions and additional comments. Great tool!

Vendor Response

by Repsly on July 25, 2016

Thanks for the kind review Michelle! We're glad you're finding Repsly helpful.

Budweiser Cold Beer

Jul 24, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Real time information gathering and accessibility, GPS locator function

Cons: Restrictions on number of photos option when creating forms answers, lack of ease of exporting reports elsewhere

Overall: Really love the high level of "user friendliness" of software and program. Flexibility of adjusting reps in and out of program month to month as well

Vendor Response

by Repsly on July 25, 2016

Thanks Skip, we're hard at work adding more features, especially around reporting and exporting, so keep an eye out for announcements in the very near future!

Repsly review from every day user

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: That you can get every single information you want in just couple kliks with your mouse.

Cons: There is not such a thing.

Overall: Very easy to use, provides all business information about our field representatives and their job.
AAAA+

Recommendations to other buyers: Nothing. Just keep going on this path.

Vendor Response

by Repsly on July 25, 2016

Thanks Teo!

Great Tool!

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use / navigate.

Cons: There some to be a lot of recent glitches with the application.

Overall: It's a great tool to maintain a large amount of information / feedback from the field in one place. The reps really enjoy using repsly and it is huge improvement to the way they used to submit store visit feedback.

Vendor Response

by Repsly on July 25, 2016

Thanks Erica, our dev team is quick to address any glitches if they arise, so if you run into anything, please let us know!

Logo creation

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to work with

Cons: I can't think about one

Overall: The product was delivered on time. It came out great. I definitely will consider to hire more service as we need.

Recommendations to other buyers: none

Vendor Response

by Repsly on July 25, 2016

Thanks Matheus, we'll be sure to give you a call if the Repsly team is ever down in Miami!

Repshuck67

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Haven't experienced any cons yet

Overall: It's a great app . I like the fact that you can store messages and go back later to review what was done on a certain day or what you communicated to a store manager

Recommendations to other buyers: No

Vendor Response

by Repsly on July 25, 2016

Thanks for the nice review David! We're so glad to hear you're enjoying Repsly.

Great auditing tool

Jul 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User Friendly
All-in-one

Cons: Wish it had the ability link with quick books

Overall: We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

Vendor Response

by Repsly on July 21, 2016

Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us.

Excellent Tool

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I can send a "specific" task or survey to the field and I can refer back to previous visits and tasks.

Cons: When you go into pictures it needs a scroll feature so you don't have to open and close each individual picture to see it.

Overall: its a great tool for field and office management alike. You can track visits, tasks, see real time pictures and eliminates double work and paper.

Recommendations to other buyers: I would like to see the console view on my iPhone.

Vendor Response

by Repsly on July 21, 2016

Thanks Jerial! Appreciate the kind words.

Repsly review from Lumi Juice

Jul 21, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the UI is very simple. it is great for field marketing and taking pictures and capturing what is going on in the stores

Cons: i needed more order management capabilities and running a PO at the store level. more intergration with Quickbooks and route tracking would have been great.

Overall: This was a great product for field marketing teams. We were just too young of a company and did not have a large enough field marketing team in place to best use this.

Recommendations to other buyers: the simple UI is great. but overall rather limited especially for a small company with an individual store rep needs to do so much more.

Vendor Response

by Repsly on July 21, 2016

Thanks for the kind review and feedback Andrew. Repsly added full Quickbooks Online integration not too long ago,and we're always adding new features to try to make Repsly even better!

Great for collecting information

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, view and upload onto this site

Cons: Needs more interactive features, like reminding someone to post each day or actual sales numbers in a competitive grid.

Overall: It gives us exactly what we need to connect with our sales team out in the field. There isn't another program quite like this one.

Vendor Response

by Repsly on July 21, 2016

Thanks Meaghan, we're working on adding new features all the time, so we'll keep this in mind!

A great way to stay informed

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is user friendly

Cons: Unable to amend a form after the visit with a client.

Overall: I have made requests regarding features and have not received a response. I'd like to see a mapping component within the tool based on the client list imported.

Recommendations to other buyers: MCCI has multiple markets that are using this tool and we are able to modify per market need. It would be great to have a vendor agreement in place vs. each market lead paying out of pocket.

Vendor Response

by Repsly on July 21, 2016

Thanks for the kind words LaTasha, we'll get in touch with you regarding the vendor agreements!

Repsly - a great CRM tool

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use! And mobile app is really customer-friendly too, so when on field, it can be used with same ease of use.

Cons: I think that it is time for your developers to go to the next stage, and offer us something new, now when everything seemes to work fine.

Overall: I use Repsly in various occasions. From checking field execution of our field staff via photos, to checking distribution of our products. It really is easy to use, so you don't need any formal education/training, everything you need to know to work with the product can be explained by your co-workers.

Vendor Response

by Repsly on July 21, 2016

Thanks Mihovil! We noticed you're still using classic Repsly app. We recently came out with "Repsly Mobile CRM", which you can find in the app store. It has tons of new features, so be sure to let us know what you think!

Great sales force app that's easy to use

Jul 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

Cons: While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database.
Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

Overall: Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!

Recommendations to other buyers: I'd love it if Repsly added conditional logic to the forms, e.g. if this answer is yes, then ask this question. With our type of work this would make life a 100 times better.

Vendor Response

by Repsly on July 21, 2016

Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.

Simplified Reporting!

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity of managing the sales rep.

Cons: There is no 1 button solution to organizing a report. I assume some developments has to be done.

Overall: From having SAGE CRM, Repsly has been a lot easier on our sales guys when it comes to reporting and management can easily trace their activities.

Recommendations to other buyers: NA

Vendor Response

by Repsly on July 21, 2016

Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!

An essential part of your business

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simplicity of interface.
Very fast information synchronization possibility.
Forms creation smart procedure.

Cons: Yet, there is no possibility to filter Places by Representative. But I'm sure it will be added in the future.

Overall: My team started using Repsly 2 years ago. Before, no such experience existed in a company. No field monitoring reports and just very simple Excel format Customer database. Nevertheless , the app was caught up by team with high enthusiasm and now, as we have lived 2 years with Repsly app, it seams unreal to have something else and thinking of previous times when we were not able to monitor our field so effectively, sounds like something impossible and did not exist at all.
Repsly is very high recommended app from our side.

Vendor Response

by Repsly on July 21, 2016

Thanks Mariam! We'll share the request to filter places by representative with product management.

Peace of mind

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Geo Tagging.

Cons: It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.

Overall: My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.

Vendor Response

by Repsly on July 21, 2016

Thanks for the feedback Murray!

Repsly - best CRM and field management

Jul 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cloud based and easy to use.

Cons: Pricey with all features

Overall: We are using Repsly for 10 months. It helped us many ways with our reps on the field. We have all data synced in a minute.

Vendor Response

by Repsly on July 21, 2016

Thanks for the review Milan, we're glad you're enjoying Repsly!

My View on Repley

Jul 21, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the reporting functions most as well as how easy the system is to use.

Cons: I don't like some of the upgrades they have done as the system doesn't flow as easily. For example when you scroll through pictures now you can only scroll to a certain point and no further. previously you could scroll down as much as you liked.

Overall: I have had a very positive experience using Repsly. The system has really made my life a lot easier with managing staff and sending reports to clients.

Recommendations to other buyers: None. i love it

Vendor Response

by Repsly on July 21, 2016

Thanks Byron, we're really glad you're finding Repsly useful for management and reporting. You should have unlimited scroll in the photo gallery, so we've let your dedicated support rep know about the issue, and they'll be in touch!

Enjoy Repsly's Ease of Use and Mobility

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Intuitive. Metric tracking.

Cons: In the Notes section there is no autocorrect. It'd be nice if there was. Cannot edit previous dates, even as an Admin.

Overall: I've had a good experience using Repsly to manage various Whole Foods accounts for my natural food business.

Recommendations to other buyers: I like it. Would recommend, but there is always room for improvement.

Vendor Response

by Repsly on July 21, 2016

Thanks so much Aaron. Feel free to reach out to our team with any ideas you may have to make Repsly even better!

Quality service at its best

Jul 20, 2016
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the camera function. It doesn't take up space on your phone or tablet.

Cons: Some Reps gave issues with calls dropping.

Overall: The App is easy to use. I like that you can use it on your phone or table. I no longer have to do reports on paper. Your work is submitted and that is the end of it:

Recommendations to other buyers: No

Vendor Response

by Repsly on July 21, 2016

Thanks Damita, we'd like to understand what you mean by 'calls dropping', so our support team will be in touch!

cline review

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the ease of use and the time it saves us

Cons: this not a con but we are looking into data plans for our I Pads which will allow us to send data on site.

Overall: easy to use, update , make changes and overall use. As I train my other counterparts it takes them very little time to maneuver through the site and how much faster it is in our daily usage, plus the time it save every nite by not having to hand write our previous spead sheets.

Recommendations to other buyers: try it and you will like how it can help your business and capture data in a much more efficient manner

Vendor Response

by Repsly on July 21, 2016

Thanks so much for the nice review Daniel! Let us know if you need anything and we'll be glad to help.

Excellent CRM for a reasonable price..

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customizable to every industry. Ease of use and ever evolving..

Cons: Customer support could be better.. they have switched out our direct contact several times..

Overall: Great program for a great price. Works cross platform. I wish there were a few other things that we could customize, but they seem to be very responsive to customer needs.

Recommendations to other buyers: Very easy to use and customizable. I would highly recommend it.

Vendor Response

by Repsly on July 21, 2016

Thanks for the kind words Kevin!

Great Sales Field Service Option!

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The PROS of Repsly are listed below:
- Ease of Use
- GPS & Map activity Tracking
- Calendar Schedules
- Forms

Cons: The CONS of Resply from our point of view are listed below:
- Does not have Catalog for Sales (Orders)
- Does not have a robust Sales Tool section (Promotions and Offers)

Overall: We use REPSLY for our field service actions (Merchandising) with great success. We believe this app is truly a great option for this specific needs.

Recommendations to other buyers: If it would combine better sales features we would probably take advantage of a "All in One" solution instead of having to use two (2) different apps for our different needs (Sales App + Merchandising App)

Vendor Response

by Repsly on July 21, 2016

We're glad you're finding Repsly to be a useful tool for your merchandising team LJ!

Useful and Innovative Platform Marred by a Limited Feature Set and High Monthly Costs

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very User Friendly.
Easy Upload of Existing Location List
Easy Creation of Custom Forms

Cons: Pay Per Device Requirement (we have a technician team that alternates field time, therefore only require 1 account to be shared and used by whoever is in field)
Ability to ONLY fill reports out on a mobile device (I have reps who would find it easier to use their laptops)
High tiered costs

Overall: This type of cloud-based software was exactly what I was looking for to manage my small team on a limited budget. I was able to set my small team up with only minimal assistance from Repsly's support contact. However, in order to get EXACTLY what I needed, I would have been pushed into the higher tier charge (and I only needed that ONE extra feature). Also, some of the functionality was JUST a few features shy of being useful to us.

Vendor Response

by Repsly on July 21, 2016

Hi Jared, we offer Ad-Hoc pricing to address exactly the billing concern that you stated below. We'll reach out to you to explore options for how your plan is set up. Thanks for all the kind words!

Great Tool for Field Merchandisers

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, manager dashboard, flexibility to change form fields, ect.

Cons: Some bug issues but our rep has been great about guiding us how to resolve.

Overall: Our company uses this product for field merchandisers. It has thus far been a great tool to track activity in our department stores.

Recommendations to other buyers: I would love to be able to compile and extra data based on a specific account and import into an excel document. Or look at a Photo Album for a specific place to really see the evolution/transition. Would be great features to add in the future.

Vendor Response

by Repsly on July 21, 2016

Thanks so much for the nice words Christie! You can export data for specific clients with Repsly, and should be able to see all the photos ever taken for a specific customer, so we'll have Matt get in touch. Thanks again!

I Loved this App

Jul 20, 2016
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy access on mobile

Cons: language

Overall: had the opportunity to use the application inicianco our company, I found it an excellent support, easy to use and great support for the sales market

Vendor Response

by Repsly on July 21, 2016

Thanks for the kind words Alberto! We've added 7 new languages since last year, but if there any additional languages you'd like to see included in Repsly, just let us know.

Use Repsly daily

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.

Cons: Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.

Overall: We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.

Recommendations to other buyers: Have the dashboard more interchangeable.

Vendor Response

by Repsly on July 21, 2016

Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.

Great CRM - low cost with lots of capability

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It considerable flexibility

Cons: Only one rep in NZ

Overall: The Repsly team are easy to deal with, understood our needs and worked with us to get a working system.

Vendor Response

by Repsly on July 21, 2016

Thanks for the kind feedback Derrick!

Repsly is Excelent service and it is helping my Sales team Organize their work much better

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it.

It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem.

Vendor Response

by Repsly on July 21, 2016

Thanks for the feedback Mario!

Effective CRM Tool

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The level of customization was a large selling point for my company. It enabled us to track only the information that we felt was most valuable. The GPS features are beneficial for verifying work is being done properly and in a timely manner.

Cons: The exporting of data was not as simplified as I would have liked it. I would like to see a more comprehensive system for exporting data in the future.

Overall: My company has used Repsly several times to better coordinate with our traveling sales team and to effectively monitor their work. It has been easy to use and train the team on, the customer support is quick to provide solutions, and the price is very competitive for the features.

Recommendations to other buyers: Highly recommended. We tested multiple services before finally settling on Repsly and we could not be happier with the service.

Vendor Response

by Repsly on July 21, 2016

Thanks for the review Scott! Our team is hard at work adding new features all of the time--so keep an eye out in the near-future, and please reach out to us with anything you want to see in Repsly!

Sr Director of Retail

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and real time

Cons: none

Overall: We here at illy love the program, works great for our field merchandisers
We here at illy love the program, works great for our field merchandisers
We here at illy love the program, works great for our field merchandisers
We here at illy love the program, works great for our field merchandisers

Recommendations to other buyers: None

Vendor Response

by Repsly on July 21, 2016

Thanks Gunnar!

Store Check Sales

Jul 20, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The GPS and the reports

Cons: The download of the reports can very few filters

Overall: It's been very helpful for our merchandising business. We can download the reports in a very quick timely manner.

Recommendations to other buyers: Thanks

Vendor Response

by Repsly on July 21, 2016

Thanks for the feedback Eugenio!

Repsly Review

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to keep track of lots of accounts

Cons: Calendar function has potential to be very useful for followups but is not really setup to be used that way even though followups are a key part of virtually every industry's sales

Overall: Repsly works pretty well for what we need it for. The new app is a significant improvement in ease of use and intuitiveness.

Recommendations to other buyers: None that I can think of!

Vendor Response

by Repsly on July 20, 2016

Thanks Wilson, we agree that scheduling is one of our most powerful and popular features. (Spoiler Alert): You'll like some of the scheduling enhancements that are coming in the near future!

Takes the guesswork out of field work

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: When I had a question, I went to the desktop site and a real human began live chatting me and helping me with my questions. That is pretty great customer service.

Cons: There's no autocorrect. The last rep had entered accounts each time she visited so there's a lot of duplicates which can make things messy when the map pins don't correspond to the one I use normally. The ability to delete an account/location would clean things up.

Overall: Repsly mobile CRM makes my job infinitely easier. It increases my efficiency with routing, planning and recording in the field by tenfold. You can see every account you've ever logged on the map or list view, and record data and interactions on forms that are directly linked to those pins.

Recommendations to other buyers: I love repsly. It makes field work more concise and easy to record and reference later.

Vendor Response

by Repsly on July 20, 2016

Thanks Katie, we're glad you like Repsly, since we're all pretty big Mamma Chia fans here at the office. Thanks for the feedback regarding autocorrect, we'll be sure to take this into consideration!

Repsly review

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I love it!! Is a must in my rep job. Great way to keep organize my notes and photos of my visits and easy way to report our work to our boss.

Recommendations to other buyers: Geolocalize check out. Best quality pictures.

Vendor Response

by Repsly on July 20, 2016

We're glad you love it Jon!

Repsly Review Sandra Singleton

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: user friendly

Cons: Filtering capabilities

Overall: Repsly is a great product, I just wish the filtering of the data was a little easier and gave a few more reporting options

Recommendations to other buyers: no

Vendor Response

by Repsly on July 20, 2016

Great feedback Sandra! Our new reporting is being released in 4 days, so if you'd like to get in touch with Matt, he'd be happy to show you all the new capabilities it offers!

No Stress for our Sales Team!

Jul 20, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: how easy it is to manage each reps activity

Cons: tends to crash every so often.

Overall: Our sales teams loves how easy it is to communicate with the team and leave detailed notes on every account.

Recommendations to other buyers: The GPS tracking and notes are by far the best features to the app. Being able to send comments and take photos in the app is incredibly helpful as well.

Vendor Response

by Repsly on July 20, 2016

Thanks Alicia, we're constantly working to improve the app, so keep an eye out for new features soon!

Great app and excellent field tool

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and the fact that the information is easily exported and compiled.

Cons: Some features- like the inability to upload multiple photos at a time- can make the app a little tedious at times.

Overall: Very helpful and friendly staff to help with questions, always willing to hear feedback on opportunities to enhance the program, and very user friendly.

Vendor Response

by Repsly on July 20, 2016

Thanks so much for your feedback Tabatha, we'll keep you updated on new features!

Repsly Works and is giving us an edge.

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Its very intuitive and easy for field reps to use with little explaining.

Cons: The exporing of data is a little clunky and getting all of the tags and forms in place properly has been the biggest challenge. I also don't like how the billin works. I originally selected 3 licenses for my full time team and bought them for the entire year. I have since added some part-timers and was forced to purchase annually even when they only needed it for a few months. You need more flexiblity in your billing.

Overall: Overall I really like the Repsly system for its field monitoring and tracking. Getting information set up so that it reports correctly is the most challenging part of it. Matt and the customer service team have been great in helping out and their follow up is strong, so that has made it much easier.

Vendor Response

by Repsly on July 20, 2016

We're really glad you're finding Repsly helpful for ProYo Mike! We're currently working on providing more billing options for our customers, and we'll be sure to keep you posted as things go live.

Better flexibility

Jul 20, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Precision

Cons: Finding specific data

Overall: Little bit overpriced with no posibility for invoicing directly to the company, has to be purchased with the credit card which is a problem for local bookkeeping.

Vendor Response

by Repsly on July 20, 2016

Thanks for the feedback Muris, please feel free to contact us and elaborate on finding specific data!

Review of Service

Jul 20, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Used is an outside field role. When operating correctly the app was useful but it routinely did not work correctly or was inconsistent with the businesses it brought up using the GPS feature looking at businesses in the area the sales person is in.

Vendor Response

by Repsly on July 20, 2016

Thanks for the nice things you said about Repsly James. From your comments, it sounds like you may be using the older version of the app. The new app, which you can find by searching for 'Repsly Mobile CRM' in the app store, has significantly enhanced the GPS feature, and it has only gotten better over the last few months. Let us know what you think!

Great CRM For Food Brands

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Tracks everything
- Allows you to see historical events
- Surveys are easily customizable
- Amazing feed and general cross user UI/UX

Cons: - Reporting on the back end could be more robust
- Photo taking could be simpler

Overall: This really did transform our field marketing efforts and now allows us to track all of the efforts of our field team for marketing, sales and merchandising. We can also run reports and keep people tracked and informed.

Recommendations to other buyers: nope

Vendor Response

by Repsly on July 20, 2016

Thanks for the feedback Nik. Also, thanks for the apple-cinnamon Barnana snacks! Our office has been snacking all day! Please reach out to Matt and he'll show you all the functionality of the new reporting.

Excellent

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: GPS gets the location, posting pictures

Cons: Reports about efficiency of timing use by each representative

Overall: Great experience with Repsly, pictures are awesome. Customer service are very helpful solving any issue that may have

Vendor Response

by Repsly on July 20, 2016

Thanks Ivan, we truly appreciate the feedback and kind words.

Awesome app!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Real-time communication with staff and to note activities at clients and this become reporting item/s.

Cons: Nothing! :-) Support team takes care of these concerns as they may arise.

Overall: It's a truly great product. I'm using it for 3 years now in our business. No other CRM app could provide the functionality to manage, monitor and communicate with staff in the field like Repsly (SalesPod)!

Recommendations to other buyers: Get it for your business if you want to go digital with your sales/support teams. Don't, if you want to struggle and waste time compiling papers/reports endlessly.

Vendor Response

by Repsly on July 20, 2016

Thanks Josef, you made us smile!

Great application for our market service team!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: app crashed on andriod pretty frequently

Overall: The support team is very responsive whenever we have issues, which is rare. The software is very easy to use and understand for a team with varying degrees of understanding of applications.

Vendor Response

by Repsly on July 20, 2016

Thank you so much for the kind words Charlette! If a bug does happen to slip through our rigorous QA process, please reach out to Matt. We usually get things resolved extremely quickly!

App with the mostest

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It keeps a thorough record of accounts visited and my notes on each day.

Cons: I wish that it had a way to set notifications for reminding of contacting a certain account on a bi weekly basis.

Overall: Makes my everyday tasks very easy to complete with eliminating all my printed excel pages of accounts lists and handwriting notes into a notebook.

Recommendations to other buyers: No it's been great so far.

Vendor Response

by Repsly on July 20, 2016

Thanks Emmelia, we've heard feedback from you and others, and notifications for contacting specific accounts is a feature that is in the works right now! If you'd like more info on the upcoming feature, or want to give some input, please reach out to us!

Alex L. Review

Jul 20, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use. checking in and out

Cons: bugs in the app software, and the mileage thing

Overall: Not a bad CRM. I would love if it showed on daily app you rmiles at EOD. MY APP CRASHES EVERY SO OFTEN AS WELL.

Recommendations to other buyers: none

Vendor Response

by Repsly on July 20, 2016

Thank you so much for the nice words Alex. We have a rigorous quality assurance process here at Repsly, but in the rare event that a bug does slip through, our Dev team typically squashes them very quickly. If you do run into any trouble, you know Matt is here to take your call!

Perfect tool!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: we are experiencing for 6 months and happy to use this tool. We have team of 6 sales representatives and we can easily manage their activities, review their clients' visits and prepare the reports.

Vendor Response

by Repsly on July 20, 2016

We appreciate it Oksana!

Fan of Repsly

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Mobile.

Cons: Tags can be a bit cumbersome.

Overall: Great tool. Helps streamline and simply retail account management and sales. Very important to have visual component for this type of CRM.

Vendor Response

by Repsly on July 20, 2016

We appreciate the nice words Jonathon. If you'd like help with tags specifically, or have any feedback at all, feel free to reach out to Matt!

Repsly Review

Jul 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to know where our sales reps are going each day. The in store pictures from our merchandising department have been a huge help.

Cons: We don't have any issues.

Overall: We starting using Repsly to track vendor backend programs. We have since starting using it to track sales calls.

Vendor Response

by Repsly on July 20, 2016

We're glad you love Repsly Michael!

Repsly on the fly!

Jul 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Lets you know what businesses are close by, great for prospecting.

Cons: none

Overall: Great app. Love the ease of use. The feature that allows you to see which businesses are close by is great for prospecting, especially when you are in a new territory.

Vendor Response

by Repsly on July 20, 2016

Thanks for the kind words Robert. The prospecting feature has been a huge hit so far, and we plan to continue improving on it as well. Please feel free to reach out to us with any feedback you may have!

I like the new platform and ease of it as well.

Apr 15, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would love if there was a way to quickly check miles per day at end of week. Like just a quick view button if possible.

Started using this week on the back-end/admin side - overall very good!

Apr 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it.

It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem.

As far as I can tell so far, back-end information is only available on the web browser and not the app itself. It would be great if I could pull back-end info while in the field instead of having to wait until I get to a pc.

I've had trouble accessing one of our forms on the app itself (no issues see in browser), but haven't had time to reach out to Matthew yet - sure that it is an easy fix.

Vendor Response

by Repsly on April 15, 2016

Thanks for the kind review Zoë! Matt will be in touch to help get your form issue resolved shortly.