Who Uses This Software?

Enterprise Education Government Consulting firms


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,500.00/year/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • eXplorance
  • www.explorance.com
  • Founded 2003
  • Canada

About This Software

Blue Surveys is a powerful enterprise-class survey creation and management system that leverages your data for full automation. Completely flexible and scalable, Blue is the best fit for organizations with ever-expanding survey needs. As an all-in-one solution, Blue provides survey and report customization, in-depth analysis, data security, and detailed reports for organizational improvement.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Great Survey Product for Higher Education!

Sr. Project Manager, IT, Shippensburg University
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this survey tool for our student course evaluations and it works great. Explorance is a great company to work with, their customer service is top notch.

The software attaches to our student information system via Oracle views but we also upload some data via excel spreadsheets. It is pretty easy to use and maintain but it does take some getting used too. Once you have everything developed out (surveys, reporting) and a schedule, you just roll it forward for each semester.

Explorance is always working to improve the software and listens to customer feedback for future enhancements.

I highly recommend them.

eXplorance took us to the next level with Blue!

Senior Program Manager, API
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having developed, used and maintained a custom-built application that was fine for the requirements that were understood at the time (12 years ago), our organization was faced with the prospect of a significant investment to take this solution to the next level for the decade to come.

In selecting eXplorance as our strategic partner, in Blue we have a true solution that has taken our capability to the next level. It is user friendly with ongoing (minor) enhancements made that reflect customer feedback, it is adaptable to a wide range of data collection, analytics and reporting needs, and we have a wide range of Fortune 500 stakeholders who appreciate the modern look, feel and logic of their new interface.

We are very happy with this product - it has truly removed manual processes and enabled our time to be focused on the truly value adding post survey exercise of analysis discussions.

Customer Satisfaction Surveys

Office of the CEO/ Customer Care, loanDepot
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Explorance is an excellent company to work with and their BLUE system has no comparison when it comes to survey tools to capture the customer experience and satisfaction. An in addition to the tool being efficient is it is also user friendly. Explorance's customer service is excellent on all levels. Whether you are working with their professional services team or customer support their response is excellent and without a glitch. I would not hesitate to recommend them and their products.