SoGoSurvey

SoGoSurvey

5 / 5 120 reviews

Who Uses This Software?

We cater to an individual, to small businesses to sophisticated researchers and policy makers. The software is robust and scales with the demands of the users.


Average Ratings

120 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SoGoSurvey
  • www.sogosurvey.com
  • Founded 2009
  • United States

About This Software

Online survey & questionnaire tool with latest and most number of features such as response trend analysis, multimedia usage, online reporting and email support. Create free online surveys, forms, polls and quizzes in minutes. Try for free.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Flexible, user-friendly and value for money platform

Mar 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hi all,

As a PhD student, we always wonder what is the best platform that we can use to send out our survey forms. I come across one platform call SoGoSurvey. I have took a look at the contents and found that the uniqueness of this platform is that it is designed from the users-perspective, making it very user-friendly. In addition, the layout and steps in creating of questions are fairly done easily without much issues. If you are interested - the link is www.sogosurvey.com

Why Me and My Friends Like SoGo Survey

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Me and my friends are writing our paper that is in need of surveys. At the beginning, we tried lots of different websites that provide surveys online. However, we couldn't found one that meets our need, then, we came across SoGoSurvey.
There are plenty advantages, and it is SoGoSurvey that solve all of our problems.First of all, SoGo provided a clean and beautiful page, this is really important to either researcher or respondents. For researchers, a clean page and clear instructions allow researchers to learn how to use the system fast. ( quick responses of online 1 to 1 services and those guiding videos helped a lot too!!) On the other hand, for the respondents, a clean and beautiful page would possibly make them more willing to respond. Also, SoGo enables respondents to respond in different devices, such as laptop, cells, or tablets.
Secondly, it makes a lot convenience to researchers that SoGo automatically transfer and output polls and statistics to excel form. These make collecting responds and the forward sorting out data much convenient.
Although I'm only using the free plan now, but I can see that the pricing plans contains a lot more of useful tools and question types. This is why I highly recommend people to give Sogosurvey a try~~

Recommendations to other buyers: We have an advise that the trial version of SoGoSurvey could have different language services so that it could be more convenient to people from any district.

Excellent product!

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User interface, features, flexible options to work with

Cons: Nothing

Overall: The product is very intuitive and flexible to work with. The user interface is awesome. I like the various features that enables to capture different types of questions and the reporting feature on the responses. I would highly recommend this to anyone looking for a professional high quality survey that does the job without denting the pockets.

Recommendations to other buyers: Can start building advanced features like sentiment analysis based on AI/Machine Learning.

Amazing for thesis

Mar 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to work on

Cons: re direct feature has to be paid

Overall: I am completing my thesis and this platform is amazing. It has help me so much. I was able to create the surveys that I wanted and get the responses the way I wanted them. I am even able to export in excel to organized my data. This has so much features with the paid plan, but as of right know I think this will suffice my needs.

Recommendations to other buyers: The student feature should also be available for people with no social media accounts

Fits exactly with my needs

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of adding questions, functionality, etc.

Cons: It doesn't work in all browsers. I can only access the full functionality using Firefox.

Overall: I switched over to SoGo Survey after using a popular competitor in the past. The value was a no-brainer. The tools are easy to use and understand. I'd recommend this product to anyone looking for a survey management tool with easy export capabilities!

Definitely worth the switch

Mar 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Cost-friendly
Wide range of features
Great customer service

Cons: Some missing features
Limited skip-logic options
Sometimes, the UI is confusing

Overall: Previously, I was subscribed to another survey site (which I shall not name). However, due to their recent transition to an annual payment term, I decided to look for another option. I'm currently writing my thesis and I will only be using this kind of service for a set amount of time (possibly 4-6 months only). That is how I found SoGoSurvey. I read through the features and monthly cost, I was impressed and decided to subscribe to the site.

Next is customer service. I am subscribed to several sites online (i.e. Amazon, Origin, Steam, etc.), and I have to say SoGoSurvey is the best I've ever experienced. I had a problem with loading the site previously and sent a ticket. Within minutes I get a response with complete instructions and support on how to resolve the issue.

The only complaints I can think of at the moment are probably the UI, and some missing features. I was kinda disappointed that skip-logic feature for Plus members was limited to 7 questions only - had to make a workaround for it. It would also be nice to have a multiple list with ranking option type of question. As for the UI, its good but I think it could be better.

Overall, I am satisfied with SoGoSurvey and I'll be more than happy to recommend it to my researcher friends or even at work.

Recommendations to other buyers: If you are looking for a good survey software with a multitude of features, you may want to give SoGoSurvey a try. It is intuitive (once you get used to the UI), cost-friendly, and has great customer service support. I'm happy I made the switch to this site.

SoGoSurvey Excellent for Doctoral Study

Mar 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have looked at several online survey tools and SoGoSurvey is the only one that meets all my needs. I really like the ability to randomize some questions and not others. This will be the right tool for me to use in collecting data for my doctoral study. Thanks SoGoSurvey! If you have the need for a survey solution, may be worth giving them a try. They have very favorable student accounts!

It is Great and very convenience

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The survey design function is well developed.

Overall: very good platform for questionnaire design and good services from customer service from sogousurvey.com

Tough, mean survey machine for a great price!

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I looked around and dabbled with many online survey tools before choosing to go with SoGo Survey.
It had everything I was looking for.
It was easy to use and had a variety of questions types which made my job easy and efficient.
The reporting and analytics are powerful yet user-friendly.
What really blew me away was the customer service. They have been responsive and helpful every time I've called or emailed.
All in all SoGoSurvey is a winner!

Great Customer care & Mentoring system

Mar 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Helpful staffs ready to help customers

Overall: I have known www.sogosurvey.com for a month and it is simply amazing.
Staffs are always there to help where you do not understand. I am really glad to know SoGoSurvey. It is excellent with great service for students. I have learned and I still have something great to learn using SoGoSurvey
To all researchers, consider SoGoSurvey

A very good product

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use

Overall: I like to use SogoSurvey.

It has helped me a lot in the different tests (Surveys) I have conducted.

Free Account Great for Small Surveys

Mar 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Overall easy user interface based on drag-and-drop. The "linking" feature that allows the respondent to skip to the relevant question based on his/her response. The "piping" feature that takes the respondent's own response from the previous question and automatically inserts it in the text of the next question.

Cons: With the free plan, it is limited to one "linking" per survey. The limited number of response types with the free plan.

Overall: With the limited number of response types available with the free plan (e.g., simple multiple choice with radio buttons, check box or drop-down; short answer; essay), I could only make a basic survey. The reason why I still used SoGoSurvey was that it offered the two features I really needed: (1) branching and (2) custom pages. Since the free plan only allowed one branching per survey, I couldn't make it super-personalized, but still it was a good addition and improvement to my survey. Custom pages allowed me to start with a welcome greeting and basic instructions for the survey as well as a thank you page. One feature I really liked that I didn't expect in the free plan was the "piping" feature that takes the participant's own response from the previous question and inserts it into the text in the following question. The "piping" user interface was simple and user-friendly. I am excited to find out what more useful features may be available after upgrading my account.

Recommendations to other buyers: If you want to create custom pages for your survey, you can, but it's not straight forward. Yyou will have to create a new page and insert "comment" boxes in it.

SoGoSurvey

Mar 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for a survey tool for my PhD project. That search ended when I found about SoGoSurvey. It is an easy to use survey tool. You can create good designs and its cheap. I'll recommend SoGoSurvey to any student or researcher looking for a survey tool.

Amazing Surveys

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of the customer to click on one link, fill out, and send

Cons: The lack of options with a free membership making me wan to do a paid option to receive more options :)

Overall: It was a little difficult at first to maneuver the website with all the options but they were great to have so once I got used to it, it worked very well.

Recommendations to other buyers: No

SoGo Survey is great!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Very easy to set up a survey and execute.

Cons: None

Overall: We have been using SoGo survey for our non-profit group to access customer satisfaction for our twice a year consignment sale. The tool is very easy to use!

So good. So easy.

Mar 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm using SoGoSurvey for a psychological study that I'm doing at Grand Valley State University, and it is really making the entire process much easier for me than I expected. It will really help me to get more responses, the easier I can make it for people to participate in the study. It isn't likely to get any easier for participants than with an online survey being the primary format for the study. So it's easy on my end, easy on the respondents' end...that's what I call a win-win!

Good for a thesis

Mar 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: the customer support
Ease of use
Ability to build a matrix grid of several different questions being incorporated.

Cons: Lower cost for the PRO- it could be what I used it for , but the pro features were a lot for what I needed, yet I needed the advanced branching

Overall: Great customer support, would recommend others for all of their survey needs especially for any university needs.

Recommendations to other buyers: If you have a question, ask customer support and they will answer all of your questions

SoGoSurvey - Just what we need

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using SGS for 4 years, mostly for internal surveys and data collection across our 15 locations and 1100 employees. Surveys are very easy to create and distribute. I find the reporting to be very robust and simple to access. During the time of our use I've contacted the support staff 5 or 6 times; responses were always fast and, in each case, satisfactory to answer my question and/or assist with a design issue. I am non-technical, but I've been the point person for our business from the start of the use of SGS. Cost is also reasonable; SGS provides a very cost-effective method for me to solicit feedback from our team members. Bottom line: it does everything I need it to do. I'd definitely recommend it be included in your list to consider when seeking out a survey tool.

Making an online survey is easy

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Their platform is very easy to use and offers some really great features.

Cons: The template design

Overall: SoGoSurvey is an excellent survey software. We can create an online survey in minutes and begin collecting results immediately. SoGoSurvey offers many advanced features at a fairly reasonable price.

Recommendations to other buyers: I'm using SoGoSurvey as they offer really good features with special offers for non-profit organizations and students! (better and cheaper).

Best online survey

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sogosurvey is the best online survey in the market. One of the best feature is the pre-population of the survey which we use extensively saving a lot of input time by the end user.

SoGoSurvey provides a survey tool that meets all your needs!

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I work for a school district and we were in need of a survey tool that would allow our employees to complete surveys anonymously. After doing some research we discovered SoGoSurvey. We were immediately impressed with the suite of features that SoGoSurvey offered, including: the ability to allow employees to respond to surveys anonymously, while also tracking the response rate; the ability for survey respondents to upload attachments as part of their responses; the ability to create surveys that allow for logical-branching for survey questions. We also found the customer service of SoGoSurvey was also very responsive and helpful. I would definitely recommend SoGoSurvey as a survey platform.

Amazing online survey tool, SoGoSurvey

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Checking spell, rearranging the answer options for changing our presentation order, sending reminder to participant

Cons: There is no disadvantages.

Overall: I have tried many different survey platforms to choose for starting my PhD data collection. I have found SoGo Survey amazing and completely fit to my area, health care mangement. It is a user friendly tool, for example, you can extend the size of answer box and set the character limits, add a comment for each question to clarify your expectations, drag and drop questions and answers, and even give us the opportunity to do spell checks. Besides these technical abilities, you can send a reminder to participant. This advantage helps me a lot as my study is a prospective one and actually save my time and energy. Totally, it is the best way to create and organize your survey. I highly recommend SoGoSurvey.

Thanks sogosurvey for helping us in the process of our research!

Recommendations to other buyers: It is totally great software. I have also found it great for longitudinal studies as facilitate data collection and makes it fast and easy.

Supplier satisfaction survey

Feb 24, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience around 3to 5 year , I did 6 surveys in it - I didn't face for using but we hope to but Arabic language

Perfect for my dissertating needs!

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The simplistic design, the intuitive setup, and the clean presentation.

Cons: I have no complaints!

Overall: I have reviewed the features of several online survey platforms (SurveyMonkey, SurveyGizmo, Zoho, etc.), and I have found SoGoSurvey to be the most user-friendly. I am in the process of completing my doctorate, and I need a survey platform that has strong "behind-the-scenes" characteristics, but has a simple setup and presentation. SoGoSurvey fits those needs precisely!

Recommendations to other buyers: The level of security for the price makes this software perfect for doctoral research.

Corporate Assessment Superhero

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Our company uses SoGoSurvey for corporate assessments worldwide. We've often had to publish these assessments and come up with a report that dazzles the client on a very tight timeline.

In the past, we have used some of the big name survey tools, and we found them to be clunky, hard to use, buggy, and unattractive. It was difficult to meet tight deadlines or ensure that everything would run smoothly halfway around the world without our support.

SoGoSurvey's product management team has found a way to package a large number of features into an intuitive UI. It is straightforward but powerful. The surveys look great (although I hope you're still working on having more customization options in mobile view!).

Great find!!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and cost effectiveness.

Cons: None

Overall: I was thrilled to find this website. I wanted to do a survey for my parish. This was perfect - easy to use - easy to distribute - great summary of results - and very reasonable!! I'll use it again for sure!

Recommendations to other buyers: No. I just totally recommend it!

So far is the batter option I have used

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: So far is the batter option I have used,

Expellant help and support, just write an email, the reply in a few minutes.

My Review of SOGo survey

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love SOGO Survey! It is Very helpful! I use this survey to track who has submitted results and those that have not, I am able to followup. Very detailed. Easy to use. Great customer to support as well. Great value for the price too.

Great survey systems

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use. Multiple platform availability. Price is better than most of the competition.

Cons: Would like more animated options. For example the ability to have stars ratings as opposed to smiley faces, etc. Having different options in order to customize would be fantastic.

Overall: It was easier to use than expected and puts out great looking surveys that easily follow logic based answers. The biggest seller to me was the ability to function on desktop or mobile devices. Great value and a must have for anyone looking to survey their clients.

Local B2B Review

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I represent a Virginia business interested in finding out more about our customers and SOGO is the perfect fit for our survey needs but also for creating digital checklist forms (modified surveys) that can be used by our customers or our team online to capture information prior to a sale.

Great Survey Resources!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When searching for a survey vendor, SoGo was the easy choice. Prices were great, and the platform is awesome and extremely easy to use.

An easy and reliable survey tool, saving time and with a reactive customer support

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: the reliability, the user centric design, the analytical tools available, the customization of the survey

Overall: I experienced SoGoSurvey in order to design the survey of my master thesis.
The time pressure was a key factor of my tool research and SoGoSurvey was able to provide the perfect answer with a very accessible tool, guiding you step by step and very quickly manageable.

I'm glad I went for it and I would recommend it to anyone, particularly students who can have a free option, a good toolbox of analytics and an easy solution, user friendly.

Suitable for Scenario-based Survey

Feb 20, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Piping, Branching, Skip Logic, Video/File Attachment.

Cons: I bit hard for me to familiar with the function. Not so intuitive

Overall: After several times doing research using online survey, my Professor challenge me to do experiment using scenario based survey. It is a bit challenging since we have to do several manipulation on the independent variable, and I feel so helpful after finding SoGosurvey (https://www.sogosurvey.com/). I went to several survey providers and found SoGo provide great navigation to do branching and skip logic, just what I need on scenario-based survey. Especially, I will use video beside narrative scenarios. Furthermore, the pricing plan for students is affordable (I can say value-for-money), unlimited questions, unlimited responses, and embed multimedia! Highly recommended (esp grad student) ;)

Recommendations to other buyers: -

SoGoSurvey

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: Easy to use love it SoGoSurvey is very powerful tool for any surveyor . I am a PhD student and I love working it.

Best cost-benefit in the market

Feb 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the Sogosuvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Awesome product and support

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a Doctoral student, I'm frequently doing surveys for my research. It's important to have a survey tool that easy to use and accessible to participants. It's also noteworthy to have a tool that has features and functions adaptable to my research. Sogosurvey has been that tool that has made it easy and functional for me to run surveys and utilize the data for my research projects. The customer service support is great and always handy whenever you need them. I encourage doctoral students and anyone seeking a tool to help them in their research to use Sogosurvey. It also has great student plans to ease out of pocket expenses for researchers.

Michael Laurence

Feb 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Excellent interface

Cons: None

Overall: Customer support has been excellent - designing my surveys has not been straightforward and I have needed guidance.

Using SoGoSurvey for Undergraduate Research

Feb 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use as well as how multifunctional it is.

Cons: The how-to could be more informative, but there do exist webinars as well as an excellent customer support team and a survey bank on the website.

Overall: If you¿re looking for a survey platform to host an undergraduate dissertation survey on for free, I would highly recommend SoGoSurvey!! They have so many different options for question formatting, downloading data for analysis, and even include some options you would not easily find on other platforms, like audio.

Here¿s the link to help out my fellow budding academics!! https://www.sogosurvey.com/survey-plans-pricing/free-survey-for-students/

Happy researching! :)

Recommendations to other buyers: Definitely try for the student package if you're an undergraduate!

SoGoSurvey: perfect for your primary research needs

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy interface
Modern

Cons: Nothing

Overall: In have used this online tool to help me design and distribute an online questionnaire that I will use for primary research in my dissertation. The tool was recomended to me by my tutor at Birmingham City University in Birmingham, United Kingdom.

SoGoSurvey - LOTS to recommend it

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm new to the software, but was attracted to their Basic plan because it seems to offer much more than other companies do: more questions, good number of responses and some branching and data reports. Pretty good deal! On top of that, they offer discounts for students, academics and NFP.
So far I like the simplicity and style of creating the survey. It's pretty straightforward and you can customize their templates or make up your own.

Great Product, Service, and Value

Feb 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that this software is really extensible and allows you to build a survey exactly as you want.

Cons: The UI is really intuitive, so the tutorial system can feel a bit 'in-the-way'. But it did show me the cool tools in the system.

Overall: I stumbled across SoGo Survey while I was looking for a software platform that was structured enough to make a survey look great with little input from me, would allow me to achieve some small scripting in my survey, and would host the survey. SoGo Survey meets all these requirements and is really affordable. This product has lots of options and can create almost any survey you can imagine and the customer service is great. I would definitely recommend this product. There is a great free-trial that gives you an idea of what the product is like. I would recommend you try it and see!

Recommendations to other buyers: Try the free-trial! It's a great opportunity to see what the product is like.

Great for use in the US and abroad

Feb 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the ability to build in a skip pattern that actually works. If a respondent's response should skip a section, they will not see that section.

Cons: Respondents' answers are not saved as they complete the survey. One respondent told me something happened as she was answering the survey and she lost all her responses. She had to start all over. This can be frustrating to the respondent which may lead to diminished robustness of responses.

Overall: I'm a graduate student and needed a survey tool that can be used domestically and internationally. As well, I needed a tool that will not lose its formatting no matter what device it is used on. So I settled on SoGoSurvey after comparing it to other survey programs. I had a bit of a bumpy start setting up my survey but the customer service was phenomenal. I loved both the online assistance and even more the ability to set up a one-on-one appointment. That feature alone warrants the five star rating. That I'm aware of, my respondents did not difficulty using the tool - another important aspect of this software because data usage is very expensive in my research site.

Recommendations to other buyers: I am about to launch a second round and my recollection from last year is that there was some confusion (for me) about how to send the invite to potential respondents.

Dissertation Research

Feb 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As part of my dissertation project at university, I was tasked with conducting my own research. In order to gather data from a large sample, I thought an online survey would be ideal as people can access it all over the UK. SoGoSurvey's site is great as it allows users to create professional looking surveys and has tools that allow you to add different question styles within the survey. This was great for my research as it allowed me to gather responses of greater depth! In addition, by using SoGoSurvey's website it also saved me a lot of time and costs that are involved with collecting research. The time I saved meant I could also hand out hard copies of questionnaires at university in order to gather more responses. When deciding on which site to use, I researched the different options available online and found SoGoSurvey to be the best in terms of functionality as well as price (if you are a student you can apply for a free student account!). I will definitely be recommending the site to my friends at uni who also need to collect research.

Just what I needed

Feb 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I scoured the internet for a site to help me with some surveys for my PhD. I chose to use Sogo Survey mainly because of its option to embed audio on the same page as the questions. I really needed my survey takers to be able to listen and read text at the same time. Sogo Survey provides this ability, even though it's not a stand alone ability. I needed to host my audio in soundcloud.com's first, but it's still doable. Of course, the other features of the site are also easy to use and professional. It seems they have tried to think of anything and everything their users will need.

In addition to the ability to embed media, I really have enjoyed the preview buttons where I can see what the survey will look like on different devices. I was also able to send out a variety of test surveys before sending out the real ones. All of those were integral to getting my question/ audio format in the best user-friendly manner- one in which I am confident to send out.

I highly recommend checking them out to see if they fit your needs.

Great Support

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I had a problem with a complicated question branching logic which I submitted to Support late on a Friday afternoon. After promptly acknowledging receipt of my ticket, they proceeded to copy my survey at 1:30 AM and re-program it for me so that it now works properly. That's what I call service above and beyond the call of duty. Not only did they solve my problem, they did the work for me in the middle of the night!

This is what I truely feel a great "Customer Support"

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I had a lot of question and I was not sure if I would get a way out. I emailed to Customer Support and got instant reply. Over a couple of email exchanged. I smiled because of a beautiful solution. Great support, great value of time and need of customer. Wish you good luck !

AWESOME PROGRAM

Feb 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am so excited about SoGoSurvey. It was easy to use, the results were easy to find and calculated for me. If I had a question I emailed customer support. The website states I will receive an answer within 20 minutes. I got mine within 2 minutes. They are helpful, friendly, and knowledgeable. I with I could give higher than 5 star. This team deserves 25 stars.

Great tool at a Great price

Feb 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great features, and a good price

Cons: Haven't found any yet!

Overall: I've been very satisfied with my experience using SoGoSurvey. It has all the capabilities I need for my dissertation research (ex. >300 respondents & export to SPSS) and has a super easy to use interface. Best of all they offer a fantastic discount for students. As a student with limited financial resources this is a huge plus, especially because the features for the discounted account are better than the features I've found in any other free online survey tool. I highly recommend this product!!

Great support!

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sogosurvey understands the needs of small medium enterprises and non-profit organisations. The software is easy to use, the design is modern and attractive. The support team is very helpful and attentive. I will recommend this software to any organisations who want to harness the benefits of big data without spending lots of time and money in training.

Survey Tools

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ability to create professional surveys

Cons: Nothing

Overall: It was an amazing experience, I am a PhD student and this is what I needed to finalize my dissertation statistic.

Recommendations to other buyers: This should be used by all Graduate Students and take advantage of their free offer

Great Product!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was introduced to SoGoSurvey in my first doctoral research course, and I have been using it ever since. Now that I'm beginning my dissertation research, I'm glad to have a user-friendly way of collecting data.

Highly recommend product!

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The variety of questions

Cons: I haven't found anything that I didn't like

Overall: SoGoSurvey takes you through step by step in creating your survey. The variety of ways to display your questions really allows you to customize any survey to your needs. I used sogosurvey.com for school to gather public opinion and I intend on using this product again in the future!

Recommendations to other buyers: It is easy to use

Perfect for Academic Research and Correlation Studies

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am currently working on a research project using SoGoSurvey. I am working on my Masters in Music Education and my research involves studying the early music experiences of people and whether this has an impact on their music experience as adults. My research involves correIlation survey data and I have found SoGoSurvey to be perfect to design my study to allow for this type of research and analysis.

I have tried several other platforms and have not been satisfied with them - either the price point is way too high or it's free but there are not enough features for what I need. I love that with SoGo you can just drag and drop the type of question, reorder them, and edit them at any time. They had every option I needed to design my survey and more.

I'm using a combination of single answer, multiple answer, open-ended, and rated survey questions and I have loved how easy it has been to design these. You can do it really quickly and I am also impressed with how professional the interface is. I'll be in the peer review stage of my study much earlier than expected thanks to finding SoGoSurvey!

http://www.sogosurvey.com/

Great tool - saved my dissertation.

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am in the process of carrying out research for the dissertation and needed an online survey tool that would work for me and provide the flexibility I needed. After researching the different options, I found that SoGoSurvey offers a great free account and if you want more features, they have good prices for their upgraded accounts.

SoGoSurvey gives me a good and professional option, it is easy to use and has all the right features to create a good professional or in my case an academic survey. There were many options but I struggled to find the one that gives me all the tools I needed and overall was affordable.

A really useful benefit is the SoGoSurvey guide, it guides you step by step to design your survey, which was great for me. Absolutely recommend sogosurvey.com.

Great service

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use.

Overall: I have started to set up a poll and so far is has been so easy. I like the fact that there is an email welcoming me and when I asked questions I got a response within 30 minutes.

Easy to use, great reports, one-on-one support and built-in guides, and so affordable!

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use, great support, reports, solid social media integration, can do snap polls and NPS too

Cons: No real cons. The templates are customizable, but the design is very standard, compared to some tools out there. It works for my purposes, but it depends on what you're looking for.

Overall: As a marketing consultant, I sometimes run surveys for clients seeking customer feedback, or to take the temperature of the market, or as a means of engagement. I reviewed a number of tools before settling on SoGoSurvey. It has all the features I need and many more, the surveys are attractive, and the reports are beautiful, easy to run, and perfect to share with clients, right out of the box. But the clincher is that they really understand that flexibility and full-fledged features shouldn't cost an arm and a leg. I'm a solo provider and don't have a huge budget, and I can still run unlimited surveys, for unlimited responses, even at the lowest tier pricing, which is a MUCH better value than any other survey provider I found. Don't hesitate to try SoGoSurvey.

Fantastic Survey Software

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The surveys are attractive. They are very easy to set up and even easier to edit if the need arises.

Cons: The Basic (free) program is functional for most projects but it lacks some of the functionality of the paid programs.

Overall: I am a doctoral student and frequently have to do research. Surveys are a great way to get information quickly and SoGoSurvey has the most attractive, easy-to-use format I've ever tried. People enjoy taking surveys because they are easy on the eyes and the design keeps them from being tedious. I am also on the board of several non-profits. When we need to quickly gather data from our constituents, we can put together a SoGoSurvey in minutes and send it to a stored email list. I've recommended SoGo to my colleagues and many of them have switched to using it as well.

Recommendations to other buyers: If you do a lot of surveys, you may want to purchase one of the programs. There are no contracts and you can cancel anytime.

Easy to use, student friendly, with all the features you need

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User-friendly interface; helps, videos; comment feature; customer support.

Cons: Combinations of color and font themes. It would be great to have a more `scientific-inquiry feel' to them.

Overall: I have just started using SoGoSurvey to make a scientific survey and feel very comfortable on the platform. I have found all the features I needed while navigating the very transparent interface thanks to the many helpful comments and videos. The customer support has also been impeccable. So far, my favourite feature is that I can drop a text box, "comment", anywhere I like, which is a big imporvement in my work over other online-survey platforms such as, e.g., Google Survey. Finally, I am thankful that SoGoSurvey offers the possibility to get an upgraded subscription for free to students. That is tremendously helpful for me! I look forward to using this platform more and more in the future and highly recommend it.

SoGoSurvey, the most powerful and easiest survey creator

Jan 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Branching control, matrix grids, data analysis, student plan

Overall: While searching for a good survey maker in the mass of tools on the internet, I had the chance to find the best possible one.

Why is it the best? The first thing is that they really care about their customers and don't only think of them as an income. They offer several plans to fit a large panel of needs and answer quickly. And of course, they propose really nice features that you don¿t find elsewhere, like the advanced data analysis that you can export, matrix grids and so on.

So if you are still searching for a great tool, I recommend it to you!

Recommendations to other buyers: Stop seaching for something else, you won't find anything better!

If you are looking for a survey plataform for research, look no further

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is really easy to use

Cons: So far, I've no problem with the software

Overall: As a master student who needs to analyze data in a greath depth, SOGOSURVEY has proofed to be a very important tool in my research. It has great ways to analyze and organize data, export it to SPSS, it has a low learning curve and, it is was not enough, the plataform has a professional look.
That´s the plataform I recommend to my friends to are doing their investigations

Review for the great SoGoSurvey

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hi there,
After a long search I found SoGoSurvey as the best software for me. Why?
1. They have a free student version with great amount of options.
2. They have a great customer support which answers questions really quick
3. They have a very nice and easy-to-use interface.

Very recommended!

SoGoSurvey as a first-timer

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything! Ease of use, personalizing, and customer service.

Cons: Not much we can do as a free user.

Overall: I stumbled upon this product as I was searching for the right platform to put forth my online survey as a graduate student researcher on the way to complete her master's thesis. I signed up for free and was amazed by the ease of use, but automatically knew right away I would need an upgraded version in order to fully complete the survey and be able to send it out to my subjects. Upgrading is also quite easy and can be done in a click of a button!

Some of the features that really caught my attention were the different styles of question formatting there are, along with being able to personalize the survey as much as we can with no limits.

This is a great product for those looking into creating surveys and being able to automatically export analysis onto other platforms. I highly recommend this product for those looking for an ease of use, personalizing, and receiving great customer service when needed.

Recommendations to other buyers: Move the number of questions up to at least 75 for free users :)

The Best Survey Tool

Jan 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to conduct anonymous surveys, branching, reports and support

Cons: Had a great experience with my first survey, can't think of anything so far!

Overall: I found SogoSurvey after having used other survey tools like SurveyMonkey and KeySurvey. I was just blown away by its power and ease!

I could finally administer a truly anonymous employee survey from within the survey tool. The response rate I received was 3 times more than the last year! The reports were a breeze and I could generate the reports myself without downloading in excel and working on the data.

I wish I had discovered SogoSurvey earlier, but I am sure I'll be saving a lot of time and money this year with SogoSurvey. Thank you SogoSurvey!

5 STAR rating

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I wish I could give this product a 10 star. I became familiar with SoGoSurvey during my doctoral program. I needed a functional yet easy to use survey program. SoGoSurvey has exceeded my expectations. SoGoSurvey has created a drop/drag program that creates survey anyone can use. I did not need to "learn" how to use the program because the directions were concise and easy to understand. I also found that if I did have a question, all I had to do was email the support team and I had a step-by-step answer within less than 20 minutes.

Best tool for survey reporting

Jan 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting fuctions

Cons: customizing questions and views. Making questions.

Overall: I tried sogosurvey while doing one survey for my masters thesis and found it quite handy and easy. Most importantly its reporting functions are great. I highly recommend this to anyone who wants good reporting after survey.

Recommendations to other buyers: try it !

Exceptional Customer Service

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, Modern interface.

Cons: n/a

Overall: I had some challenges locating survey templates when the new Summer'16 release separated assessments as a Tool.

I logged a query via email and honestly did not anticipate to hear from them for a day or two as I am in South Africa and the time difference might have impacted the process. However, I was pleasantly surprised when I received a response that same afternoon from David Martin.

A huge thank you to the SoGo Team for the wonderful service received from David Martin & Shirley Smith.

Making my dissertation easier!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Amount of question. I can ask and being able to move the question in a text box.

Cons: There is no horizontal radio matrix available for free account. I would like to use if it for preference questions.

Overall: Great experience with SOGOSURVEY. I really enjoy the user interface, it is easy-to-use use and the survey you create can be highly customiseable which a necessity when you are trying to get people's attention. The availability of the questions and the export of data makes this a sure winner. I am very happy with this product for my studies as it definitely is giving me the edge above other classmates submitting similar work.

Recommendations to other buyers: Great for thesis

The Best Survey Platform - SoGoSurvey

Jan 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have tried many different survey platforms and I personally think that SoGoSurvey is the best platform. I am a year 3-psychology student and my honors thesis involves a survey with twenty questions and a few sub-questions, where estimates of 1000 respondents are expected. I found that SoGoSurvey is the platform that provides the most extensive range of question types and it also allows me to disseminate my questionnaire easily. In addition, SoGoSurvey provides a free student plan for a year. I strongly recommend SoGoSurvey as a platform for an online survey as it's outstanding features and functionality would be of great use to any kind of online survey.

Great Survey Platform

Dec 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great deals for students, lots of question types, ability to embed video content

Overall: So far, I'm really happy with this survey platform. The company offers very speedy customer service, which is a huge plus. There are features that I needed, such as embedding multimedia/video content into the survey, that SoGoSurvey offers. Compared with their competitors SoGoSurvey is reasonably priced, and they offer awesome deals for students.

Recommendations to other buyers: Students can get advanced plans for reduced fee or free if they meet certain qualifications. This is such an incredible service for student researchers.

A recommendation for use So Go Survey in any kind of online survey

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Free for students;
Unlimited surveys;
Unlimited questions;
Unlimited responses;

Overall: I am a Ph.D. researcher in the field of civil engineering. My research involves questionnaire survey with thirty questions and sextet six sub-questions and had about 1000 respondents are expected. It is only So Go Survey that I found it to distribute my questionnaire in an easy format and free which the most important point.
For that and after I tried various survey tool available on the web, I found So Go Survey is the best option to me.
I strongly recommend it for use in any kind of online survey.

SogoSurvey Support

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using the software for a while mainly for academic purposes. Great service it has been. I would strongly encourage students and industry practitioners to use this software for surveys.

SoGo so good,

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Availability of various needed features.
Modifiability of the questions and responses.
Usefulness of its features.
No need to install any application on the creator's or respondent's machine.
Free of charge for students

Cons: In the basic plan, there is a limitation of 30 questions per survey. However, the customer service said when I upgrade to student plan, the limitation will be removed.

Overall: SoGo is an amazing survey management tool that helped me a lot creating my surveys. As a PhD candidate, it is a long time that I was using other - free and costly - tools for managing my surveys, but I found SoGo different. I¿d like to share my experience in using SoGo with you.
I found it efficient; doesn¿t waste my time finding the functions and features. All the needed ones are on the screen; or one click away. I found it easy to learn, let¿s say user-friendly interface. For creating your survey, you don¿t need to have any special knowledge or software experience.
The surveys will be maintainable easily. I could manipulate your questions and responses and even formatting, easily. SoGo provides a preview tool to see how your survey appears on any type of machines; PC, tablet, mobile. SoGo provides many types of responses as well as text boxes for free texts. So all kind of questionnaire will be covered by SoGo.
And many other advantages. Have to give it a try and it is free¿amazing!

Recommendations to other buyers: strongly recommended!

Luckily, I've found SoGoSurvey

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customisation tools

Overall: For a long time, I was exploring for a tool that could randomize the questions array and use pictures on the questions, as these are two key factors for my study to work properly.

Unfortunately, google forms can't randomize question order. Several other platforms allow that, but the free versions are always very limited.

So then happily, I've found SoGoSurvey (http://www.sogosurvey.com/) which has excellent functionality and can allow a free enrollment over a year for students. It's really going to save my thesis !

Recommendations to other buyers: Just buy it

Awesome Survey Tool

Nov 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: SoGoSurvey is a great survey tool! I'm going to use it for my bachelor thesis, since it's the only survey tool which offers cross tabulation for free (for students).

Great Initial Trial of SoGoSurvey

Oct 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I recently completed an initial trial of SoGoSurvey and have been very impressed by the features available, particularly in both the Pro and Enterprise Plans. SoGoSurvey is one of the only platforms I have been able to find that provides the capability to easily pre-populate a survey before sending it out to participants, which is important for us to ensure that we avoid duplication of work for our participants. We also are excited about the question types available, as well as the ease with which we can export results in a variety of formats. Surveys can be printed before and after completion and it is easy to save and continue at any time. I have been very impressed by the responsiveness of the team at SoGoSurvey and their willingness to provide support even during the trial period. Our team is looking forward to creating a comprehensive survey and are confident it will help us collect the information we need in a straight forward way.

SoGoSurvey for Students

Oct 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Great for beginners

Cons: None so far

Overall: SoGoSurvey offers a great free account and if you want more features, they have very good prices for their upgraded accounts.

As a student, SoGoSurvey was the only good, professional option for me. It is easy to use and has all the right features to create a good professional or academic survey. I struggled to find a good survey tool that had a ranking feature and was affordable. A wonderful additional feature is the SoGoSurvey guide. The interface guides you step by step to design your survey, which is great for first timers like me. I highly recommend www.sogosurvey.com

So much better than SurveyMonkey

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of design, administration and especially reporting.

Cons: I had trouble changing the color scheme when I copied a survey but I'm sure there is a quick fix if I'd taken the time to ask for help. Was doing it last minute and very late at night so didn't reach out.

Overall: I used SurveyMonkey for years in my consulting practice and for our golf league and loved it at the time. Now I'm retired and consulting with nonprofits on a volunteer basis. I needed to create board self-assessment surveys and went back to SurveyMonkey but the cost was too much for what I needed to do so I did some research and decided to try SoGoSurvey. I'm am so glad I did. Everything about my experience was better than working with SurveyMonkey. I was able to create exactly what I needed in very little time and the administration and reporting of the results are what really won me over. I always seemed to need to manually manipulate the results with SurveyMonkey but was able to create great reports with very little effort. The couple times I had questions regarding how to create a complex question I was able to get help almost instantly. I love SoGoSurvey and wouldn't switch back.

Recommendations to other buyers: It is so flexible and easy to learn so give it a try. Ask for help if you think it can't do something. Based on my experience it did everything I needed.

Your Academic Research Friend

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Survey Questions
Currently 16 different types of survey questions are available (e.g. matrix grid, Intellimatrix, demographic text boxes and even file attachments). Those can be easily modified in up to 20 different ways.

User Friendliness
It's incredibly easy to build your survey. From the question types menu on the left side you just drag one of them into your dashboard and that's it. Each question type also has a little preview, so you can already see what they look like before using them. There is also a question bank where you can choose predefined survey questions or save your own ones.

You can also easily share one survey with other accounts. So it's easy to copy a survey or to work together on one. They also make it very easy for you to distribute your survey social media websites, regular websites, vial email and even via text messages.

Language Support
I think 37 languages are currently supported. So your survey can be displayed in many different languages. That was one of the main reasons why I chose this survey platform because I needed mine to be in Korean.

24/7 Customer Support
Whenever you have a question, SoGoSurvey tries to answer within an hour. On average it took them only 15 minutes to offer help and answer my questions.

Data Export and Reports
Your survey can be exported in eight different file formats (Excel, CSV, HTML, Word, XML, SPSS, Access, Sogo1). Many other survey platforms offer far less than these.

Cons: Instructions
Although, video tutorials are provided, I think some of the instructions could be a little bit more precise. For example, if you use a trial version, only 100 responses are allowed or in order to have an introductory text that only appears on the first page you have to insert a comment box.

Mobile Phone Layout
If you have a survey with a matrix grid (e.g. Likert scales) it is difficult to answer because the question uses a lot of size of your screen, whereas the space for the answer buttons are really tiny. Hence, you always have scroll a lot.

Korean Language not available on the Main Language Page
On my main language page I wanted to add a comment in Korean. However, the language is not supported so that only question marks appeared.

Overall: I needed a tool to conduct an online survey for my Bachelor's thesis. Therefore, I was reading a lot reviews and tried to compare features among various online survey tools. SoGoSurvey sounded like a superior product at the price point where it is. Hence, I though I'll give it a try.

So far I've had an excellent experience, simply because I was able to include everything I needed in my survey with ease. If I got stuck their customer service helped immediately.

Overall I would recommend SoGoSurvey to my fellow students, particularly for the vast amount of features, great support, user friendliness, various data export options and beautiful designs.

Excellent tool to conduct research

Sep 14, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I think that the best reason to use SoGo is the multitude of different features. You can include [almost] any type of question you can imagine. Moreover there are some other tools and a good human team ready to help you quickly (no need to wait for days!). Another important feature is the fact that you are allowed to download the data received anytime you need to and all the times you want to.

Cons: Due to the huge number of different features, it was a little bit confusing to start designing my first survey. Nevertheless, it wasn't a real problem after using the tutorials and reading the explanations on the website. Moreover, I have seen that the interface and many other features have been redesigned during the last weeks, therefore I believe that it has become the easiest online survey software available.

Overall: I am a researcher on linguistics and a PhD candidate. Due to my job and my studies, I need to conduct different types of surveys, often to dispersed populations, therefore an online tool is almost compulsory for me.

Recommendations to other buyers: In my opinion, SoGo Survey is an excellent tool for students and researchers who need a high-quality survey software, after all, to give it a try is free.

So easy to use

Sep 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use. Everything is straight forward.

Cons: The free trial is only for a few days.

Overall: The survey was very easy to use, I did not even need to go through their tutorial. Everything is self explanatory.

Recommendations to other buyers: I will recommend it to anyone.

Great product, easy to use, great and fast support

Jun 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like most the different functions - every question type can be presented as desired - from skip logic, to branching and simple yes/no questions. Further, no technical expertise is needed due to the videos and great support. Also, the possibility of making the survey in English and German are great to offer my survey to an even greater audience.

Cons: I could not immediately find the function to insert text pages, but even that was solved after contacting SoGoSurvey Support. Some functions are only available to pro versions - but the price is reasonable!

Overall: When I started with writing my Master Thesis, I already knew from a very early stage on that I needed to conduct a survey. Therefore I checked different providers and finally decided to go for SoGoSurvey. What was really crucial was the ease of use: the video tutorials explain from beginning on how to start, and when you start working, the self-explaining functions make you continue and finalize the survey pretty fast. What I especially appreciate is the fast customer support - of course sometimes I needed some help and even with the time difference in Europe, I was supported within minutes or few hours!! I would really recommend the product for the nice style, easy handling and functions!! SoGoSurvey was recommended to me by friends, and I will also recommend the product to other friends.

Recommendations to other buyers: Have a like at the instruction videos, they'll give you a feeling of the software!

SoGoSurvey is very easy!!!!

Jun 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Of this software I like the easiness thanks by I can develop the routines that I need for my research!

Cons: I like least that I can't change language. Having everything in my language would make my job easier.

Overall: I'm starting to use SoGoSurvey in this period because i'm writing my thesia and for this reason I searched a simple and complete websurvey!

Dynamic and Simple Survey tool: SoGo survey

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am currently a Master¿s student and need to conduct different types of surveys. I have used many survey tools prior to using SoGo. Each one had their share of pros and cons. Recently I was recommended by my colleague to try out the SoGo survey tool.

Initially I was a bit apprehensive to try out a new survey tool after using different ones before. But this suggestion turned out to be very helpful. The sign-up process is easy and quick. Also there is an online tutorial to guide beginners at the start on how to create surveys and how to use the wide array of functions to the full extent.

Next once you begin, it has a very user-friendly interface which helps the user. Additionally you can find a variety of survey templates which can act as a valuable guide in the creation of different surveys. Also customization along the way is made simpler. Further once the data sample is collected, the analysis is made easier with SoGo's dynamic graphs and thus lot of time is saved.

Though many survey tools are available online, SoGo provides many diverse and vibrant features which are not available elsewhere. Lastly if you are a student, you also get entitled to a free license for 1 year.

I would recommend everyone SoGo survey as the go-to survey tool for all their needs. This survey tool is also recommended to organisations and businesses as their pricing is quite reasonable.

Right Tool for Right Job

Apr 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am a PhD student carrying out my research in the field of environmental education. I need to gather information about a particular type of course being taught at various tertiary level institutions. The survey involve a complexity with regard to

questionnaire survey is of informative type, but for getting more and more objective kind of information I need to use a number of type of questions.
survey involve branching and piping
I had more that 35 questions
I had about 1000 respondents

For this purpose I search and tried various survey tool available on the web (Free as my research is not funded). Most of the persons recommended me of googleforms and I tried it. The major problem that I faced is too limited options for type of questions and branching is only possible between sections.

During my search I read a blog comparing different survey tools and on the recommendation of blog members I got registers for SoGosurvey through their website SoGosurvey.com.

the best think I like is their online support through chat, piping and branching and type of questions. And the best thing is that they offer student plan for free containing all these features with unlimited questions and for about 1500 respondents.

I strongly recommend it for use in any kind of online survey.

Feature-rich, user-friendly, highly suitable for academic applications

Mar 24, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: SoGoSurvey offered affordable academic pricing for in-house assessment needs of a university department. I found it anticipated a lot of the most basic needs for information upload and quick editing or creation of survey questions of a wide variety of types. Its user-interface is customizable and instantly mobile-ready, making it easy to apply in academic settings where you want students to give instant feedback via their mobile devices. The complex question types (mulit-question grid-style) still don't work smoothly on mobile devices, but probably never could due to size constraints. Customer service was responsive. The Plus plan is nicely featured with everything you need, plus a few things you wouldn't have thought to need. It is very worth upgrading to SoGoSurvey from the flabby, clunky, and sloppy data output of Google Forms. I haven't yet experienced the data report side of the product, and sharing between users could be made easier.

Building a survey

Mar 04, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: This product was recommended to by a professor for a course and I have found it be very intuitive and easy to use. This product has proven to one that is designed with the student/builder in mind. It does not require a lot of beforehand knowledge of the product to get started. It does provide great guidance and assistance to the user in those instances where it is needed.
I can't wait to begin using more of the available features of this product.

Incredible Means to Creating Surveys

Feb 29, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: After much comparison and looking for very specific parameters to curtail vote-stacking, we found SoGoSurvey to be the most complete in their offerings. After signing-up for the 14 day Free Trial, we realized we would need to transition to another plan, offering a higher number of tallied votes. It merely took a simple phone call (yes, that easy), and it was resolved.

We couldn¿t be more delighted with our choice and the incredible services offered by SoGoSurvey. Thank you for all of your help and assistance! Happy to make a recommendation!

*The only suggestion I would make, is to offer the ability to allow for higher quality and volume photos, which was necessary in our case. It was an easy work-around though!

Easy to use!

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software was easy to setup & customer support was proactive! Great for people with little software experience on both ends of the voting process.

Some comments from people who voted:
"Easy to use!"
"Voting was quick and easy, choosing the coin was hard!"
"Nice!"
"Thanks for making this so easy"

Our 501 3c used this service for voting, it was very easy for all to cast their votes.

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product, easy to use.

Great experiences with SoGo Survey!

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To finish my study of animal sciences, I am writing a master thesis on the subject of ¿Parasite management in Austrian sheep production¿. Me and my supervisors decided to distribute a online questionnaire to sheep breeders in Austria. The reasons were the easier and safer distribution compared to dispatch by mail, and the fact that I don¿t have to digitalise it myself to transfer them into the program for statistical analysis.
I have been searching for a online survey tool for months, but none of the providers I found, could suit my requirements. One the one hand, the software should allow me to create a professional questionnaire although I am technically not advanced. The more professional and reliable a survey is, the more the respondents are encouraged to answer all questions, I think.
On the other hand, I am a student with limited budget and my thesis is not part of a big university project, so my department does not pay for the subscripition fee. The costs for the software therefore should be preferably free.
Most of the providers (SurveyMonkey, umfrageonline.de, etc) have free trials, but the upgrades are mostly expensive. The fees per month are not affordable for me, and the billing for every response seems counterproductiv, because I want to get as many responses as possible, and can`t pay for every single one, due to my limited student¿s budget.
After I was really desperate on the search for a provider meeting my requirements, one of my colleagues recommended me SoGo Survey, because they offer a professional account for students for free. My colleague had positive experiences with the software. I was very happy and immediatly signed up for the basic account. I began to create my questionnaire, and found out that the tool is easy to use, the result looks very professional, even suitable for academic interests. An additional feature that I couldn¿t find at any other survey software, is to run reports on the responses. This is interesting during the survey, and will also be useful for the statistical analysis afterwards. Furthermore, the data can be exported easily to excel, csv, xml or spss, word or html!
I am glad to use SoGo Survey and looking forward to distribute my questionnaire and get lots of responses! I highly recommend SoGo Survey for everyone, especially for students like me. Thanks to http://www.sogosurvey.com/ !!
Stephanie Koller
Master Student at University of Applied Life Sciences Vienna

Great experience - Impressed!

Feb 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hello everyone,

I would also like to share my personal experience using SoGoSurvey.

I am currently a Master student in Forensic Psychology and my dissertation project involves the completion of a survey. As a result, I decided to find an online survey platform that could satisfy my student needs.

After trying a number of options (Survey Monkey, Google Forms etc), I came across SoGoSurvey and I decided to give it a go. My first impression was really positive, because of the various videos I could watch, in order to help me getting started. As I am a beginner in using such a platform, I found the videos extremely helpful in guiding me through the whole process of preparing my survey.

Furthermore, due to my research needs, I have to collect a large number of participant responses. With SoGoSurvey, I could get the desired amount of responses and export my data to SPSS (although there is a number of other options available) without any worries!

What I also found extremely important is the fact that, because I am a student, I could upgrade my account and get the extra features available for FREE!

To conclude, I highly recomment SoGoSurvey, especially if you are a student like me. The service is amazing, the support team extremely helpful and quick in their responses and the licence upgrade in the student population is free. What else would anyone want?

A perfect tool for students

Feb 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The amount of surveys you need to do in college is unreal. Finding a gem like SoGoSurvey is wonderful.

I was searching for a survey program that would allow me to do more than your general survey like surveymonkey does. SoGoSurvey is just that product. I really appreciate the ease with which I was able to develop an employee engagement survey. I used one of their templates and was easily able to tweak it to fit what I was looking for.

In other programs the free versions often have a very small question limit. A limit that makes the surveys virtually useless for any large scale research. SoGoSurvey allows 30 question in its free version and unlimited questions in any of its paid versions.

Though I haven't yet used the branch logic feature it seems like a great addition to any survey. The surveys can also be easily amended to use various selection methods, from radio buttons to drop down menus.

The ease in implementing the survey is also there. Whether you want to just use a URL link or want to link it to facebook, it is as easy as a click of the button.

SoGoSurvey also offers a free student plan where you can have access to the full program for a year just by meeting a few specific criteria.

I highly recommend this tool for all who are looking for a full service survey tool for a reasonable price.

This is the best choice for everyone to choose SoGoSurvey free online survey tool

Feb 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hello Everyone,

After I finish to design the questionnaire for my investigate report, I start to find an online survey tool. I did search several tools online and take a look for each tools. The key things for me to choose the tools is easy to use, and can run the report for reading. After comparing with other tools, I decided to choose SoGoSurvey for my reort.
The reason I choose SoGoSurvey is I can get answer very quickly if I got question. SoGoSurvey give a fast response and their service seems quite good. They provide a video to teach us how to use their software to create the survey. I read the review on the other website, many people said that SoGoSurvey is a good tools for online survey. And they provide a free plan for student. That is a great tool for the others who want to do a online survey.

SoGoSurvey - Best Free online survey tool

Jan 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hi Everyone,

I decided to use SoGoSurvey as my preferred online survey tool.

The reasons I would suggest SoGoSurvey as a online survey tool of choice is because of its simplicity, good support and great product. They offer many packages to choose from including a free version.

The SoGoSurvey online survey tool allows you to setup ranking, matrix, rating and many more complex questions. It includes routing capabilities, easily changing the theme of your survey as well as setting up mailing lists that I used recently with real ease.

It also have great reporting capabilities to monitor your survey quota for example, with graphical representations.

Another important factor is their assistance with helping students achieve their research goals i.e. they actually will consider giving you a full pro licence; meaning your restrictions on question types, reporting tools and mailing capabilities etc. are less restricted than many other free versions on the market.

Extremely user friendly, and provides all the features including post-analysis tools

Jan 14, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
- Very user friendly interface
- Post-survey analysis tool suite is extremely good
- Creating survey from scratch is very fast
- Existing templates are very useful

Cons:
- Account creation process is a little confusing at start
- Can't delete a user account if I decide to switch from account type Plus (trial) to Basic (free)

Others:

- Student account is extremely useful to loop in new target customers. If I were to work further in the industry and should I require any form of data to be analysed, I would prefer to go back to the interface I have previously worked with, in this case it would be SoGoSurvey.

- Customer service is top notch.

Awesome product

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SoGoSurvey is the only tool worth using. It's available in tablets, computers and smartphones( feature that I know others survey sites also have but that it's really important nowadays, in order to keep people up to date.

And the good news to the ones( I believe few however) that don't speak English is that it gives the option to create the survey we want in many different languages, also an excellent feature for those who want their surveys to cross all borders and to keep connected with the whole world.

Their surveys give the option to the participants to skip some questions if they want to and if we want to, as well as an offer of different question types, guaranteeing that the survey will match our goals and, at the same time, it helps us towards the exact questions we want to know about.

So good and exactly what it says on the label!!!

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am currently writing my dissertation and opted to design my own questionnaire, used Survey Monkey initially but didn¿t get enough respondents to start analysing my data and because I am a bit low on cash, I decided to research on good free survey tools and came across SoGoSurvey (http://www.sogosurvey.com/)

The free version performed beyond my wildest expectations and was pleasantly surprised. It¿s got more features on the free version compared to the others in the market and the icing on the cake is the opportunity to upgrade to the full version if you are student, which I am so thrilled about.

The interface is so simple and user friendly, this helped me in designing my questionnaire in no time and trust me I am not technically savvy.

I would recommend this survey tool to all researchers and I would like to mention that their email support is fantastic. I actually received response within 24hrs.

SoGoSurvey is SoGood!!!

SoGo Survey is a Wonderful survey tool. It is easy to work with.

Jan 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are many features that can be utilized for a Research Paper. It is perfect for students!

Though you have options, go straight to Pro

Dec 24, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: SogoSurvey's features allow me to create surveys that are simple or complex. While my inclination is to create a simple survey of yes/no questions, this is for my qualitative dissertation research. I will be drafting more complex questions that need skip-patterns, options for longer or shorter answers, and the ability to pause and save responses so the survey can be completed over time. I think that feature alone will boost the response rate to or beyond my stated goal and will result in more thoughtful and detailed answers. Though I won't be using piping for this survey, I love knowing that I have this feature as an option.

As a non-blogging student on a very limited budget, I appreciate having the option to buy a license for a fairly reasonable rate. I would suggest you determine exactly what you need first before choosing between a Plus and a Pro license (skip the Basic license altogether). If you are not sure, go for the Pro license. That one costs a bit more, but you won't spend the money on a Plus license and then have to spend another chunk of change on the upgraded license. With Pro you should have all the features you need to develop, implement, and analyze fairly complex survey data that will exceed even the strictest standards in most academic settings.

Finally, I'd like to give a shout-out to the webinar support staff. I signed up to take advantage of the additional support and Hamsi (I think that is his name) was patient and thorough and even made suggestions for how to improve my survey.

Best way to plan your surveys

Dec 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is quite a easiest and simplest way for planning and executing your survey. Very much affordable for organizations at large.

Great for Employee Engagement Surveys!

Dec 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We recently conducted a company wide employee engagement survey and found SoGoSurvey to be extremely powerful and easy to use.

The type of questions, always available support and the automatic reports were few of the things that just stood out.

We have used other popular survey tools in the last but SoGoSurvey is a breathe of fresh air! Thank you guys!

Great Experience

Dec 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great survey instrument for my thesis project. Easy to use and great customer service. Would highly recommend.

SoGoSurvey

Dec 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using SoGoSurvey a few months ago, two things in particular have really impressed me 1) the features on the platform and 2) the customer support. The features are very easy to use and as your requirements increase SoGoSurvey already have the requirement ready to use. Also the inbuilt optimisation for mobile view is excellent and very important as these days most views are on a mobile device. The customer support which is delivered via Email is 1st class, timely, accurate and because it is delivered via Email a very good reference if need to remind how to do something very clever.

Fantastic Experience!!!!!!!

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very simple to use and compatible in operation.

Great product.

Dec 07, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Had a good experience using this software. Very creative, well designed, extremely user friendly. Would be happy to recommend this software for business or personal use.

just perfect...............................

Nov 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: When I started to think about choosing a proper tool to do surveys that will benefit my PhD research, I have already decided to go for build up my online questionnaires. Several benefits can be obtained from this tool. It is a convenient and much easier method for both the researcher and respondents. It is also a method that can be circulated easily among respondents with much less time, effort and money than those required in traditional surveying methods.
In the last couple of years there have been many different online survey providers emerge. As a doctoral researcher into online media, it was really important to find one that not only had a rich feature set, but also a survey tool that didn't make the provider more prominent than the survey.

Although very early days in my own use of the product, SoGoSurvey has a full feature set that outstrips many of its competitors. It also advertises Google Analytics integration for adding further value to the resulting data-set and holds the necessary TRUSTe certificates for data protection compliance - something that is absolutely essential in the professional and academic research environment.

Based on my own very basic trial of the product, it appears to be an excellent alternative to Survey Monkey and with a fantastic promise of email support. It promises to provide a really flexible and responsive system with some key features to support the survey process and its responses.

It's too early for me to give a very detailed review but their website has a great checklist of the available features and it's easy to trial to see whether it meets your specific needs.

Great software and even better service !!

Nov 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am amazed by the fact that you get a free plus annual account as a student, which has so many features and no catch.

I tried a few survey software providers and SoGoSurvey was by far the best. To me especially the Cross Tabulation feature was important and others didn't offer those in their free versions. Plus, I was in a real hurry to get my survey done and out and the sales and the support services were very nice and helped me set up my free plus account within just a few minutes.

I am very greatful for the great product and service they offer students, because otherwise I would have had to spend more than i can afford or submitted a bad survey for my thesis.

I have only good things to say about SoGoSurvey!!

SoGo Survey helps users quickly produce a professional looking survey.

Nov 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to navigate around, offers multiple designs, or allows you to create your own, is user friendly for the most basic needs and beyond.

Amazing Questionnaire product

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: First of All, I'm a phd student, and during my study I need to write questionnaire and analyse it. I was looking for many solutions on the internet. After doing a lot of search and doing comparisons between products. I found that many people now is using SoGoSurvey for their work and research as its easy to use and has a lot of features. Also, it has a strong support and help from their community. Regarding to their packages, I found their price is reasnable compare to others. I really, recommend SoGoSurvey to anyone who is going to conduct a survey.
Personally, I will keep using SoGoSurvey for my current and future survey.

Where have you been all my (student) life???!!!

Nov 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I¿ve been having real trouble finding a simple easy and, most importantly cost effective way of arranging my study questionnaire and analysing my data for my dissertation. Having trawled the web looking at offerings from Survey Monkey, LimeSurvey, GoSci, to name a few, I was getting more and more frustrated, by either the cost involved in getting something decent to work with or the complicated way of accessing sites, or creating questions. In some cases all three!
sogosurvey.com/is really easy to use. Setting up the questionnaire couldn¿t be simpler. The variety of question formats meant I didn¿t have to completely restructure the questions I had already devised on paper.

The data analysis is also really easy to interpret, another important factor for someone who is not ¿statistically minded. I am curious about the results of the verbatim report as my study is mixed methodology, I haven¿t got to using it yet, but if the rest of product is anything to go by it should simplify my task tremendously!!

The customer service via email is surprisingly quick and effective at providing answers to questions. While it may not be personal `on the phone support¿ I have been reassured by the speed of response, and actually prefer this as, being a mom of two, I am not always sat at my desk waiting for a phone call and I can deal with issues in my time.

For students there is a very cheap way of gaining access to all ofsogosurvey.com/ fab features, click the link below to find out more.
http://www.sogosurvey.com/pricing/Free-Student-Plans.aspx . If you already have ideas for your dissertation or are looking for ideas SoGo is definitely worth a look!

SoGoSurvey

Oct 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have looked at many online survey / exam tools and choose SoGoSurvey because of its ease of use and online video tutorials.

I have also found the customer service Email and telephone support to be very good. I would highly recommend SoGoSurvey.

Easy to Use & Understand

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The video tutorials are very helpful to get familiar with the various features of the SoGoSurvey software.
I really like the various options to launch a survey and or embed the survey in a website.

SoGoSurvey: easy template and great support

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking to a large number of online survey tools and most part of them were not offering advanced type of questions, which are very necessary for my project. Then, I finally found a tool that could provide me what I really needed: SoGoSurvey. Their template is very practical and they offer numerous videos to help you to creat the best survey for you! Besides, the support is great and they answer emails and questions super fast and in a very comprehensive way. I will definitely recommend it!

found SoGoSurvey and finally foun

I would defiantly recommend SoGoSurvey to my fellow students!

May 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using SoGoSurvey for a year now, it¿s the best online survey tool I have found. The software was super easy to use and offers a lot of functionality. The surveys are simple to build, distribute and it is straight forward to download the data. I would defiantly recommend SoGoSurvey to my fellow students!

Love it

Apr 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was really easy to use and free for basic account. Excellent for students like myself who need to make surveys fast and easy for school projects. SoGoSurvey offers free upgrades for students which makes it even better. Thanks SoGoSurvey!

SoGoSurvey is very flexible to suit all kinds of survey research

Apr 19, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: As a master student who is using sogosurvey right now, I can definately recommend it to anyone who needs tools to make a survey. Other survey websites I tried were always missing something or didn't have enough customization options. Sogosurvey is different in that area. It has so many options to make a survey that suits your research. You can select many different question options each having their own characteristics and within them you have the ability to costumize them ad well. They are also user friendly. Learning how to use it doesnt take much time at all with their video, guide and support. If you are a student you can also apply for their free student plan. This gives you access to every option they provide for making a survey. Simply amazing, even without full access to all of the options!

This is a great tool

Oct 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am an academic researcher so have done several surveys using various different means both web-based and not web-based. I used a couple of other online tools in the past but have found this better, one of the main advantages is the ability to customise the look and feel of the survey in more detail and more easily, especially things like font sizes and text box sizes, which has actually made a big difference to the appeal of the finished product to potential respondents, and this has a big impact on the number of responses a survey tends to get. I have raised a few questions with the customer services team and they replied within 20 minutes - pretty good! Setting up a survey is straightforward, and you can easily download raw data if you want that, or various reports provided. The SoGo website also explains the exact details of each subscription level very clearly. I would recommend this product to others.

SoGo is good!

Jul 16, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: SoGo is very easy to use and has lots of features that made it a breeze when using for my MA dissertation research. I was able to use branching features to led participant to the next appropriate questions, the different questions made it very flexible for my research and the ability to publish the URL on social media will make it really easy to collect responses. I am excited about the different report I can use to run the numbers and the export raw data features in CSV or XML mean I have several options when maniuplating data after its collection. I'm happy with this product and I will be using it again in future research.

First things first - the survey and its data

Jul 07, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: In the last couple of years there have been many different online survey providers emerge. As a doctoral researcher into online media, it was really important to find one that not only had a rich feature set, but also a survey tool that didn't make the provider more prominent than the survey.

Although very early days in my own use of the product, SoGoSurvey has a full feature set that outstrips many of its competitors. It also advertises Google Analytics integration for adding further value to the resulting data-set and holds the necessary TRUSTe certificates for data protection compliance - something that is absolutely essential in the professional and academic research environment.

Based on my own very basic trial of the product, it appears to be an excellent alternative to Survey Monkey and with a fantastic promise of email support. It promises to provide a really flexible and responsive system with some key features to support the survey process and its responses.

It's too early for me to give a very detailed review but their website has a great checklist of the available features and it's easy to trial to see whether it meets your specific needs.

Brilliant Software

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I loved this software, so user friendly and customer service got class.