SoGoSurvey

SoGoSurvey

5 / 5 208 reviews

Who Uses This Software?

We cater to an individual, to small businesses to sophisticated researchers and policy makers. The software is robust and scales with the demands of the users.


Average Ratings

208 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • SoGoSurvey
  • www.sogosurvey.com
  • Founded 2009
  • United States

About This Software

Online survey & questionnaire tool with latest and most number of features such as response trend analysis, multimedia usage, online reporting and email support. Create free online surveys, forms, polls and quizzes in minutes. Try for free.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

SoGoSurvey has excellent customer support that was able to guide me through my questions.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This software allows the user to create a unique survey with multiple features designed to capture the attention of the user. Whether you are looking for a ranking survey or multiple choice response, SoGoSurvey provides the tools to create a survey to meet your research needs.

Cons: As with any new software, learning to manipulate the variables is always a challenge. SoGoSurvey does provide a help forum with FAQs that aid the creator in questions related to development.

Overall: Dissertation survey and downloadable data.

I am relieved and glad I found this platform, especially since they offer free student package.

Jun 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This review is on version 8.0 of SoGoSurvey. The layout and design are user-friendly in the sense of allowing you to customise the survey design and questions. The variety of questions ranging from standard multiple choice, grid options such as matrix grid, radio grid, check box grid; there are also rating scales, this allows you to chose the best option for what you want to get out of, which was helpful since I had complex complex questions that needed to be asked in different ways. The layout, type & text the look and feel in the visual settings section. There are predesigned templates you can chose from or edit it yourself by going into the menu bar on right, where you can edit the font(size, font type). The background option in the side menu allows you to choose from a variety of different background or you could include your own image as a background. I found the interactivity of the platform easy to understand, the icons, editing was made easy since you could paste your questions from Microsoft Word or another online survey platform and did not need to retype them.
The basic package is a good way to introduce someone to the platform, since its free it allowed me to see the features, layout and questions offered as well as what is offered in plus or pro packages. In addition to being mobile friendly as well since the participants of survey I did and am doing are more likely to view and answer the survey on their mobile phones.

Cons: I have only used the basic package which is free, I used this package since its free yet it does not include some of the options the paid packages do. Question options such as the matrix grid, radio grid as well as advanced question options such as placing an attachment, rating radio button,rating drop down and horizontal radio are only available in the paid versions such as pro,plus and enterprise. If you want complex questions in the basic package that ask multiple thing such as matrix grid that has multiple choice and or rating scale, you need to use predesigned templates and edit the questions. You can also paste your questions from Microsoft Word or another survey platform into the survey but you will need to edit it, choosing the question type first then pasting the question in and the different options when you select edit.
Since I used the free package I could not include my own logo. If you want to upload your own background image in the side menu bar in the visual settings section, it needs to be a jpeg, png or gif, not a pdf. You also cannot adjust the position and scale of this uploaded image, suggesting that simple or background images that are abstract are best. In addition the basic package does not include report export options such as excel and Microsoft Word.

Overall: Benefits I received were applying for a free year student option that offered features such as export report, analysis of data, complex questions (features of plus package), in addition to customising which personalises survey to specific topic. Other benefits include fast and helpful customer support, there is a instant message section at bottom of page called 'Chat with us', allowed me to ask questions and receive answers quickly. The layout, editing and design features made it easy for me to edit, place questions, the templates of surveys gave me an idea of layout and questions which allowed me to use it as a guide but edit accordingly.

Flawless onboarding to a powerful tool to finish my dissertation

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The customer service (Jennifer) was top-notch. The student onboarding process will surely have me using this product long after my studies are complete and I am doing research for a living.

Cons: Haven't experienced anything negative yet. I am just beginning to explore the functionality. There may be some limits that will become impediments to my research.

Overall: Powerful survey tool to complete my dissertation.

SoGoSurvey is excellent for students . It is intuitive, user-friendly and easy to use.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that you can choose from the numerous types of questions according to your needs. Also, the option to invite participants for the survey are promising.

Cons: I think the User Interface could be better. There are buttons that are bigger than necessary. Also the colors are a bit too vibrant - may be by design but even so, they could be calmer.

The process of designing a survey is easy to learn and intuitive.

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our department is using Sogo Survey to increase efficiency and accuracy in the internship application process for our students and for faculty and student led research. The branching options are great. The process of designing a survey is easy to learn and intuitive.

Cons: We have not identified any downsides to this software yet. As a department that likes to share workload, it would be nice if there was not an additional charge for multiple users (we are using the pro plan).

Excellent customer support so I did not feel overwhelmed about choosing between survey sites

Jun 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The opportunity to do over 100 respondents, I love the appearance, I find it classy and user-friendly and the set up is perfect

Cons: No sure get what my data will be provided as so I am concerned that in the end I will not have my raw data collated the way I expect

Overall: I am using it for my Honours Research Paper

Easy and frustration free.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The seamless integration across mobile platforms and the many ways you can compile and distribute the data received.

Overall: I am able to distribute several different surveys for my dissertation to complete my degre.

This is a fantastic tool and one that gets even better with regular updates and new features.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to use and the wide number of purposes it can be used for - surveys, questionnaires, assessments and polls, etc. Easily branded to website colours and logos - it looks great and particpants find it very easy to use.

Cons: Being greedy I would like even greater tailoring of results, and the last update did allow different landing pages based on scores

Overall: Allows us to find out more abut our customers and to support our clients.

Very happy as there is a good student offer for an upgraded feature

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease with which I can create a multitude of surveys - there is the possibility of creating multiple choices or open ended questions etc

The sign-up process was easy. This is my first survey research but it's easy to work with!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Pros: I was researching for an online survey instrument for my master's thesis data collection and found SoGoSurvey in Researchgate. It has a very user-friendly interface and a variety of survey templates. Is easy to use and you can watch the video tutorials on the website to make it easier. SoGoSurvey provides many diverse features and is affordable compare to other tools in the web. While other survey instruments may do the same, but not many have these great features and offer an excellent support system as SoGoSurvey.

Cons: Although I have not used SoGoSurvey long enough to give a critique about the product, I found that the pop-up windows sometimes obscure the text on-screen. Other than that it has been a great tool until now.

Overall: It is going to be a real time-saving if I can export the data to SPSS directly!

I currently use SoGoSurvey for my bachelor's thesis and so far everything works smoothly. :)

Jun 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very intuitive and the easy to use
It has a wide range of questions templates that can be used as a guideline and help

Cons: There could be a bit more analytics integrated in the platform
The menus are sometimes confusing, especially for administering the personal account

Very user friendly. I was able to create a useful survey for my dissertation research in minutes.

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the user friendliness. It was quick to create and preview as well as edit. I also found that it was recommended on multiple educational sites. I love the features I received so far and look forward to using the features I will get with an upgrade.

Overall: I am able to create a survey to use for my dissertation research quite easily.

Easy to navigate, lots of options for use and helpful customer service team.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Number of options provided to tailor surveys to your needs, ability to import data to SPSS and helpful customer service guides and support team. Offers better free plans for students.

Cons: Not as widely known as some competitor survey sites therefore not as easy for new survey users to find.

We adopted SoGoSurvey approximately two years ago and we have not regretted it once.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the flexible options of numerous types of questions/answer styles from text to rating grids, etc. We also absolutely love the ability to integrate with Word and Excel for reporting options. There is also a new Spring release that has added some nice features such as symbol rating, Captcha, etc. There are also more customization options than before. The company has listened to feedback and is improving an already good program. We feel that this software is much, much more flexible than what we were using before. We use the software for more than just surveys. It can be used for simple testing, online applications, etc.

Cons: I used to dislike the large asterisks on required questions, but in the latest release that has been modified. It is also hard to work with some of the logic questions once you have created a survey, but I would imagine that there is no way around that. One needs to learn to think through the survey entirely before adding logic and it is not impossible to edit a survey with logic. Other than this issue, I cannot really think of something that I don't really like.

Really easy to use and lots of great features

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is really easy and fast to use. The reports are great as well and there is lots of choices for getting your results.

Overall: I can't really think of any. It is pretty easy to use software and as a non profit we get it free so we can't complain as it is great to have this to use.

I use SoGo Survey within my PhD research and I love it.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the way it is so easy to create a survey then get the results in real time and its easy to create reports.

Overall: I get to use it for collecting data for my PhD research.
I have not come across anything I don't like. I have used many parts of the software and I like it all.

I use SoGo Survey within my PhD research and I love it.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the way it is so easy to create a survey then get the results in real time and its easy to create reports.

We have been using SoGoSurvey for a few years now. Its worked great for our membership applications.

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy for participants to enter their data. Easy to post to websites or email out to participants. A lot of options for types of fields.

Cons: Not a ton of layout/format adjustment features. Set-up can take some time (not so easy for first time user to create new survey).

Overall: Easy to share. Looks nice. Free for non-profits.

It was easy to get started and the product is very intuitive!

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This is an easy product to get started using. I created my first sample survey in 15 minutes! I like that my survey is easily portable between computer, tablet, and smart phone! It is easy form respondents to use as well. LOVE that SoGoSurvey has discounts for students!

Overall: Easy to create the survey I needed for my MBA Research Project. I tried another package first but it was clunky to use.

The best companion of students

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's super easy to use. There're LOTS of functions, templates, etc. that save you LOTS of time. I really like the layout of the page as well. There're a wide range of question types from which you can choose - multiple answers, text boxes, rankings. I LOVE the drag and drop thingy. It certainly makes academic work more fun!

Cons: I hope it could be developed as an app where one could use it offline then load everything online. I think that would be more awesome!

Overall: Time-saving. Easy to learn how to use.

Easy to use survey tool, very intuitive and great for my masters dissertation survey.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The simplicity in creating the questionnaire and the variety of tools to collect the responses is excellent. Even the basic option is better than any other online survey/ questionnaire tool in the market.

Overall: Ability to create fast questionnaire with great options to collect the data.

When using this tool you will notice that is catered to adapt to your need and not about restricting

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use and provides a variety of customizable interfaces for your survey. Nor only is the platform user friendly but the tutorial videos serve as great support! The multi-language tools makes it really convenient when gathering participants form different backgrounds. The platform also permits adding visuals to your survey adding a personal touch. The color coordinations on the templates are aesthetically pleasing and can be easily modified. Finally, I really enjoy how you can track the survey response rate an distribute it in traditional (email) and non-traditional methods (Social Networking Sites). Additionally, their customer service responds extremely fast.

Cons: An improvement in the platform would be limiting the interface version so it only reflects the features it include.

I'm just starting out with the software. Your customer service has been amazing. Thank you.

May 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The features and flexibility are terrific. I am a current Survey Monkey user and couldn't get the flexibility I was looking for. SoGoSurvey has given me that.

Cons: Finding my way around new software - not necesssarily a problem. Just unfamiliar with the way it works. I need an overview - some organising principles - so I can figure out the approach being used and then can find the functionality.

I came across many online tools, tried some and dismissed others, but like a charm I found SoGo....

May 29, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is very refreshing to work with talented team members who are capable of finding solutions and following through on solving problems. The pace of work keeps everyone busy but not overwhelmed. Support from Management has been wonderful - always open to hearing and trying new ideas. This company is growing and has a lot of potential but they are smart not to bite off more than they can chew. If you're looking to be an active contributor in your expertise, this is a great environment for you to give your input

Overall: The SoGoSurvey workflow is similar to competing online survey tools, stepping you through the process of designing and launching a survey, reporting on the results, and analyzing the data. However, the application is designed to satisfy users who want to know about the details, not just the broad overview.

Fantastic software and excellent service. I would recommend this software to any university student!

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use.
Powerful software.
Attractive and flexible design options.
Highly customizable survey formats.

Cons: The biggest con about SoGoSurvey is that it limits a number of responses that you can get per survey. However, it only does this for the basic free plan.

Signed up for a Basic Membership of SogoSurvey three years ago, and observed its remarkable growth!

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: SogoSurvey has grown into a premier survey package that can meet the needs of any nonprofit organization. I am very impressed with the comprehensiveness of board and staff evaluation templates, and the ease with they can be customized.

I have tested several online survey tools, but none of them seem to balance the needs of business, academia, and nonprofits in the way SogoSurvey does. Designed with the corporate sector as the target market. In this regard, SogoSurvey is very well-balanced!

My experience with customer support, though very limited, has been very responsive.

Cons: No major cons in my experience using SogoSurvey. However, it is not as intuitive as I would like; some steps in the survey creation process take a bit longer. Perhaps it's because I am using the basic version. That will likely improve in subsequent releases, or with a higher version.

Overall: Free Annual Nonprofit License.

Super easy and self explaining tool with many options

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The question types are very useful! The drag and drop works pretty well and I like the preview. Additionally it is very easy to create the questionnaire in two different languages.

Cons: There is no possibility to export the questionnaire to Excel, which would allow two create own diagrams.

Overall: free student account

Hoping to use this software to gauge opinions of my employees

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: easy to use-- the tabs and sections are easy to understand; the survey bank has been very helpful in finding premade surveys.

Overall: As an administrator of a non-profit, these tools will be extremely helpful as our organization continues to grow.

want to use for employee surveys

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: SoGo is easy to use--tabs and categories are easy to understand; I really enjoyed the survey bank--the premade questions will save me a lot of time.

Cons: I am fairly new to SoGo and have not found any dislikes yet. SoGo has all of the options I will need to complete my project.

Overall: this software will help me accomplish my goals as an administrator in a non-profit. I will use this software to create surveys to better gauge my employees and make needed improvements.

Superb for students

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Love the fact that they offer great deal to students; tutorials also looks great. Like the 'preview' feature of template surveys too.

it is really good with lots of features for the survey

May 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: it has lots of features
The interface is easy to use
The design or builder tools are really powerful
Notification and reminder tools are useful
There are lots of reporting tools.
Overall it is really good for the survey building and recommended.

Cons: Adding email to list was not that clear(especially adding more emails) and many respondents complain about not receiving emails.
While designing survey features such as "copy from previous question" may have been more useful. Sometimes it requires repetitive actions.

It was a great experience

May 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use its features and also it's videos are really helpful...it was a great experience using this

Great option for students looking to complete research surveys.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This is a great survey tool with lots of great features. Great user experience. Well laid out survey tool.

Cons: Can be overwhelming when beginning due to all of the tools and different layout if you are used to other survey tools.

Overall: I was able to conduct a research project using this survey tool.

Your one stop shop for data collection and surveys!

May 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money

Pros: I really liked the easy layout of the homepage, very easy to navigate and user friendly.

Great that data can be exported.

Cons: 125 responses on the free accounts is very small. However by signing up for a PRO account you get more responses.

The product has been easy to use for the students and families we serve and for our staff.

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it meets our needs without being too complicated and that the reports are functional and customizable.

Sogo is a handy tool for making and sharing surveys.

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The function that I like most about Sogo is the ability to share surveys using public links via email.

Cons: The thing I like least about Sogo is that it runs slowly, freezes, etc. when creating large surveys.

From navigation on the site and from other researchers this software is brilliant!

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use in producing the survey and validation from other researchers who used the software creates credibility for me.

Cons: Possibly add features to enhance narrative filtering and data mining of responses other those using a likert scale. This then would help with intuitive deciphering of narrative responses in mixed research.

Overall: This software has helped in providing surveying people not in my immediate proximity and it is professional in the manner it approaches high end individuals who have limited time.

Excellent product for my PhD Research

May 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Functionality and reliability of the product is well suited to undertaking a long term University Research project.

Cons: Inability to download data into a more modern version of Excel. This results in numbers being exported as text and into multiple sheets which requires manual work at my end.

Great

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: It is user-friendly and has a clean interface. Additionally, it is a pretty easy process to generate questions needed for my surveys and in-depth interview guides (much easier than SurveyMonkey).

Cons: I have not used the research tool long enough to give a critique about the product; however, I can say that the task in trying to secure a student discount is pretty onerous.

We use the software for the publication and registration of participants at our events

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Very intuitive menu. An excellent selection of templates. Excellent reporting. Fully meets our needs

Cons: It's hard to find what does not like it in the software, especially if you take it that we use the limited functionality

Easy to work with. Imports data to SPSS and gives a great platform for digital data gathering.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I can import data to SPSS straight from the website.
The platform makes it easy for me to set up surveys with templates which I can edit to my liking
The software was free to use for me because I am a student and the SoGoSurvey company strongly believes in the need to supply students and teachers with tools that they need in order to move on in their lives or to make their jobs easier.

Overall: They provided a free license for me in order to make my studying life a lot easier. For my graduation I needed an online platform that could help me gather a lot of data in a short period of time which I also needed to import to SPSS. All of those things were possible so it has helped me a tremendous amount.

We have been using SoGoSurvey for over a year now and happy with the tool.

May 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: You can create separate surveys for each of your audience segment and then merge them to help you get a more complete picture

Cons: not always very easy to design questions (some of the more complicated ones such as grid questions can be a bit tricky)

Mostly met expectations

Apr 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Versatility, many different way to present and request data.

Cons: When using a block/matrix format for question lists, titles and descriptions of answer options are not locked to the top of the screen. On small devices, the participant soon looses sight of what the question is.

Overall: SoGoSurvey is very user friendly and it allows one to design questionnaires with many different question formats. My only issue, which came up in my research, is that if you have a very long list of questions, all requiring a different box to be ticked, it can get confusing because as the page scrolls down, the headings with descriptions of what each box refers to, disappears from view. It would be great if they could design things so that the question and descriptions of answer choices are locked to the top of the screen.
Other than that, I've loved using SoGoSurvey and I also recommend it to my students over other platforms such as Google docs.

my experience with SogoSurvey tool

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: sogosurvey is everything you expect out of a survey tool. it stands upto your expectations and gives you the best functionalities to create your own survey.

Very good!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The system is very easy to use, and at the same time its resources are amazing. Quite complete! You do not need anything else to launch professional surveys!

Versatile Tool

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are a non-profit bicycle club. While we occasionally use SoGo to conduct a traditional marketing survey we most value SoGo's ability do any kind of question/answer task. We have used it to poll members for date preferences for an event, to collect RSVP's for special events and to find the best date/time for a virtual meeting. There are dedicated tools that perform some of these tasks, but by using SoGo for all of them it keeps our technology footprint as small as possible and we do not need to learn / pay for a bunch of tools. It is very rare that we have a "survey" idea that SoGo cannot accomplish.

The best Survey tool.

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Its easy to use and interactive user interface.
Free plan includes many features that others don't provide.
Mobile view supported.
Can ask 30 question's.
Questions can be from the selected list or your own.

Cons: Using still haven't figured out any cons yet will do post if any cons identified.

Overall: My requirement for an easy to use survey platform was just met by Sogosurvey..Being a biomed student,our hospital management subject required patient satisfaction survey for a hospital as an important assignment.So I had to go through many survey sites but didn't find any of them that interesting ,easy to use as a begineer and effective.
After a couple of search on the internet I came across Sogosurvey tool. I must say this is indeed a user interactive tool. From the person creating the survey to the person filling the survey, everyone will find it comfortable to use.The key features that got my interest into sogo survey were: Free basic plan with those 30 questions which is the best available when compared to other tools. From their own set of questions to your own set of questions you are free to use anything you require and I feel their set of crafted questions¿ just get you unbiased answers.There is nothing so complicated using it as a begineer.You just have to drag and drop the required items and start building.Color scheme and color template are the best features to use making it more interactive and yes you can also save your templates for further use.The best part is you can also make it available and design it for mobile view too.There are also features like what to display when the survey expires and thank you page, various add-ons,print your survey wich helps if its an assignment as in my case .Your survey can even be shared to your friends,teachers using email or social media sites.

Sogo survey is my only choice for surveys from now..

Easy and intuitive

Apr 24, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using it to gather data for a final dissertation and it's been really helpful. As it's easy to use and intuitive, organization of data can be done quick and efficiently. Being able to transform your data into an excel document also allows you to study further your results.

SogoSurvey User Experience

Apr 21, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease to use and it is very advance to share the questionnaire all around the globe

Cons: Very confusing in using the features

Overall: SogoSurvey is very convenience in doing my survey, especially the advance feature and functions. It have a lot of selection likes single selection, multi selection, open ended, grid and etc. Besides that, it has deploy the same survey for numerous times. It can preventing repetitive work for doing research. Furthermore, SogoSurvey can customize the survey experience for the participants by implementing the advanced logic features, which route respondents to only the most relevant questions based upon previous answers.

Recommendations to other buyers: Satisfaction

SoGoSurvey Rocks

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, intuitive, has appropriate logic/branching capabilities, not complicated at all. Student discount.

Cons: Can be expensive if you don't have a student plan.

Overall: SoGoSurvey has everything I need to use in a survey! Free, easy-to-use, intuitive, not complicated. Does not lack in features, and the customer support is fantastic. Super fast responses, always willing to help.

Recommendations to other buyers: Choose this first before surveymonkey or survey planet. Those will just cause headaches, unlike this one.

Experience so far with SoGoSurvey

Apr 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Usability, costs and features

Cons: N/A at the moment, need to use more for detailed analysis

Overall: I was trying different survey tools, and found that so far SoGoSurvey has provided the best value for my academic research, with high probability this will be my chosen tool for MBA dissertation surveys. - Jari

Recommendations to other buyers: N/A

number one for online survey

Apr 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I am using SoGoSurvey for my researches. it is helpful and friendly. I recommend SoGoSurvey for online survey.

A great piece of software

Apr 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: None

Overall: Dear all,

I want to report on the great value of this software.

I have used it extensively to get data from customers in the field of social psychology.

It is a very good experience overall.

Prof. ir. Ludo Poelaert

Recommendations to other buyers: No

Using SoGoSurvey for PhD Research

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Greatest tool, very easy to use , I am grateful I was able to get involved with SoGoSurvey
After doing some research on different options, SoGoSurvey came out in the best ranked way possible. It's SPSS analytics option is a great feature for everyone who needs to export their results to SPSS. This is also one of the main drivers I chose for SoGoSurvey. Enjoy the benefit of working with this tool and good luck everyone!

All I need and with great support

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Powerful yet easy to use.

Cons: Nothing in particular.

Overall: I have been using SoGoSurvey for my own work and for training with my students at the Universidade Nova de Lisboa. It gives me everything I need in a clear, easy to use platform, and the support staff is friendly and helpful.

Recommendations to other buyers: Am always looking for more powerful conditional branching.

Part of the SoGoSurvey Family

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of Use. If I have a question, there is always an answer available in the Frequently asked Questions, and failing that as a last resort, contact the team. It's a no brainer.

Cons: I don't dislike anything

Overall: We have now been part of the SoGoSurvey family for 4 years. In that time we have received some of THE BEST customer support a small not for profit organisation can ever expect. We feel part of the development which has made SoGo what it is today, and always promote it to our customer base. Mainly The Royal Air Force.
On a personal basis, they have taught me 'how to' for which I am extremely grateful..
Thank You Team

Recommendations to other buyers: Just use it and it will take you to where you want to be....

SoGoSurvey offers Free Annual Student License

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Best thing is this give annual student licence and promote education.

Overall: I am a female Master Degree student at Dalian University of Technology, China. I need to collect data for my Master Degree Thesis through online survey. I am doing research on Challenges faced by women for getting higher education.
I am using SoGoSurvey for creating online survey for Master Degree Theses. I came to know that this is one of best website and also offer Free Annual Student License. I hope this will help us.

Recommendations to other buyers: I do recommend students to use this service.

So far really good!

Apr 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: About sogo so far it has all I'm looking for and even more. And about support, I had to contact once again support regarding same issue (since I didn't hear back from them in the time frame they promised) but the person that assisted me the 2nd time was so so helpful, I didn't even need to continue with a ticket. It is so important that support is as trained as much as possible as the 1st person didn't really know how to help as much as a 2nd person.

SoGoSurvey for the Edinburgh Food Project

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are doing market research with our clientele to understand which additional services would be beneficial to them. Doing this research allows the client to tell us what they need allowing us to better tailor to their desires therefore making a lasting impact in their lives. Improving the lives of our clients and helping them out of their current crisis is our goal, using the survey we can better interpret how we can achieve this.
SoGoSurvey has been fantastic as a tool to analyse all of our data and therefore allows us to make better informed decisions for our organisation. Their website is easy to use providing all the right tools. There is a lot of different options which allows us to tailor the surveys to best benefit our goals. We are very happy to have come across this tool. Research is so important to anyone and SoGoSurveys lets us achieve our best.

Very useful and reasonably priced online survey tool!

Apr 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, functionality, and affordability, particularly with academic discount.

Cons: Have not used it enough to find negative aspects yet since we just tried it out on a trial basis.

Overall: Looking for an easy to use, affordably priced way to collect normative data online with good matrix text box functionality. Based on our trial run this was the best option and I'll be purchasing the Plus version of the software for my language research lab.

Sogosurvey review

Apr 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Sogo survey is a user friendly survey tool.
As a research organisation we benefited greatly from the wealth of features it provided to tailor our surveys.
The "White branding feature allowed me to completely personalize my survey.
The data management process at Sogo is also very comprehensive. The importing & exporting of data to excel is quick & easy.
The real time reports provided another value add for us. Their reports are attractive & are of global standard.
Customer service had always been prompt & their support is great too.

Very good though

Apr 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using SogoSurvey for my office and its a great tool that reduces my time. Export feature is fine and all I need to export all my data to excel and all done. Thanks.

The Best User Friendly Survey Software

Apr 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use for new users

Cons: Nothing really but if the software could have an android application that would be great

Overall: Well i have used this survey tool basically for educational and sport surveys. The various features like poll apart from the usual survey and things like link based and user based population are great.the way to share your survey are pretty cool can also be used on social platforms

Recommendations to other buyers: If you want to use a survey software with best ease of use and no complexity involved this is the software to be used

A great tool for and a great experience

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the functionality of this software and how easy it is to use it

Cons: The display could be better but overall its great

Overall: I started using SoGoSurvey s long time ago and ever since this service had never failed to keep me satisfied. I use SoGoSurvey for all of my projects, since they require a lot of surveying. I think this is one of the best services if not the best for conducting surveys because not only is it essy to use but it also provides great functionality and accessibility I would recommend this service to anyone out ther who struggles with making surveys and collecting data.

Effective data collection software for the price!

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a marketing company that regularly reaches out to my end users to collect data in order to get the pulse on who's paying attention to us and what they want. After looking through various providers for survey services, I found SoGo to be the best value for the price.

I needed something that was flexible, offered a full line of question collection types and a good way to analyze the data. SoGo has the features in it's class. I was using survey monkey and it just didn't fit our basic needs without having to go into a higher level of service.

SoGo puts allows anyone to get a good return on their data at the entry but offers many additional features for those who need them in higher tiers.

Their customer support is very quick,responsive, knowledgeable, and friendly... this is the best feature in today's online service provider space.

I'd recommend SoGo to those that are looking for this type of service for their business.

Great Survey Solutions

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a survey solution that we could use for our clients. We like the overall functionality of SoGo. It is easy to use and it's a great value. We also like the month to month option. The reporting is good overall. Better than others we considered. They made some great improvements on their last update and we look forward to seeing the changes they make going forward.

An excellent data collector mode

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I used So Go Survey for the data collection in my MPhil research (2015,2016). It was really helpful, it saved my time, my money and other resources.
one suggestion i would like to give regarding language. there should be more convenience for Urdu language. i faced some time difficulty in that.
over All its really amazing to use this survey. i would like to say special thanks to developers for making such a user friendly software..,
Regards...

Great survey tool for all types of companies

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Friendly use, great customer and tech support.

Cons: More reporting.

Overall: I have used the Sogo Survey platform and all I can say it is a very effective tool to perform surveys. It is a multifunction platform and friendly use. Sogo Survey's support team is perfect. I have recommended Sogo to a few colleagues and they are very happy with this tool.

Great survey tool!

Mar 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, lots of options to choose from

Cons: Could use more in-depth reporting options ex: response table based on conditional questions

Overall: We use this for surveys small and large - Annual Employee Engagement surveys, Customer Satisfaction surveys, Evaluations of events and Employee Recognition peer awards to name a few.

SoGoSurvey for PostGraduate Supervision Reports

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am a Senior Lecturer at the University of South Africa (UNISA). As part of my academic citizenship, I am responsible for collating reports on students' postgraduate progress on a six-monthly basis. The primary objective is to increase the M & D throughput rate. To achieve this objective, the Higher Degrees (HD) committee has elected to eradicate the paper-based cumbersome system in favour of an online automated system that is simpler and less time consuming for both students, supervisors and the administrative staff of the HD committee. The student reports assist in ascertaining what problems students may be experiencing in terms of their research and with their supervisor/co-supervisor, identifying remedial actions to address student problems in terms of training opportunities, escalating serious issues to the HD committee for intervention if necessary and to serve as an impetus for students to progress with their studies. The supervisor reports assist in determining the lack of progress from students, identifying remedial actions to address student problems in terms of training opportunities etc, identifying remedial actions to address supervisor problems in terms of training opportunities, co-supervision, online mentoring etc, escalating serious issues to the HD committee for intervention if necessary (e.g. problem students), and to prompt supervisors to improve their supervision skills. Various tools were investigated in terms of ease of use, cost, reporting features, etc. and the survey tool, SoGoSurvey was deemed suitable for the reporting system. 29 Questions for Students and 15 Questions for supervisors have been created. The reporting system was implemented in 2016 on the plus plan and was extremely successful. I created the survey which is actually a reporting system and found that students and supervisors found this system to be extremely efficient in contrast to the manual word documents we had. I could easily send reminders to students and supervisors regarding non-submissions and could also extract the unique survey URL's for students that did not receive the invitations. It was also possible to draw meaningful reports and statistics from the system. This greatly reduced administrative overhead and I received instantaneous support from the SoGoSurvey team. We will continue with the system this year although we would like to upgrade our package to take advantage of additional features.

SoGoSurvey for Operations Training

Mar 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used the SoGoSurvey site to administer quarterly performance assessments, to support skill assessments during new hire training, and for training completion assessments. The data is used to identify coaching opportunities to drive improvement in the service we deliver.

You should SO go to SoGoSurvey!

Mar 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy access and flexible surveys

Cons: Reports can be complicated to read if you have a small survey and can't isolate one respondent's results

Overall: I used all the others professionally and personally both as a corporate department head and consultant, and finally found the simplicity and expert customer service at SoGoSurvey to be totally accessible and fun to use.
My customers and clients use my surveys easily and my business is enhanced by SoGoSurvey. The greatest feature is the support team; always there to help with ideas and coaching around any challenges.

Recommendations to other buyers: I like that they are always improving the functionality

Most comprehensive survey apps for early stage researcher in business research

Mar 31, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Comprehensive features

Cons: Intuitiveness

Overall: I am PhD student in business school which spending most the time working with survey data. With limited budget, I have to find survey apps which can accomodate my extensive research. Other than common survey method, I also have to explore myself in experimental survey and scenario based.
Using SoGoSurvey, I can fulfil almost all what I need according to my research design. Such as: build multilingual survey for cross country comparison, piping and branching logic that enables me to do random experiment to different subjects, and distribute my survey into different platform.
With those comprehensive features, I get a huge benefit to work efficiently in collecting data (and affordable pricing for student). Plus, the customer supports are very responsive in solving my needs.
The only weakness is the system is not so intuitive for first time user. However with the strong support from customer service, I can get into the apps easier and succesfully create 2 surveys for my study in less than a month.

Recommendations to other buyers: Not so supportive for other character languages (Chinese, Japan)

It is great!

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: My nonprofit organization started using SoGoSurvey few months ago and I find out it as the most flexible and customizable survey platform on the market. SO glad we found SoGoSurvey!

Helps with Business Needs

Mar 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. I am able to navigate through the system pretty rapidly.

Cons: Aesthetics could be better for the presentation of surveys.

Overall: SoGoSurvey has provided me helpful feedback from my teammates through the completion of survey's built in this tool. As Project Manager of a growing company, it is important for me to understand adoption and level of understanding with the new internal tools being developed. Using SoGoSurvey to gather this information has allowed me to monitor progress and pinpoint areas of improvement within the company.

Excellent!

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: nothing I can think of - did everything I wanted it to

Overall: Very easy to use, great functionality! Help centre is amazing and training videos were a great help to get me started!

Recommendations to other buyers: Is a must try!

YouGo SoGoSurvey

Mar 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's feature to export SPSS files.

Cons: The speed of editing

Overall: After doing some research on different options, SoGoSurvey came out in the best ranked way possible. It¿s SPSS analytics option is a great feature for everyone who needs to export their results to SPSS. This is also one of the main drivers I chose for SoGoSurvey. Enjoy the benefit of working with this tool and good luck everyone!

The best survey platform just keeps getting better

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: More user friendly than it used to be 4 years ago, tons of question types, questions are more customizable than your typical survey platform.

Cons: From time to time the interface runs slow and I still have not heard back from customer service on applying the nonprofit discount to a more expensive package even though we've been a customer for 4 years...

Overall: My nonprofit organization started using SoGoSurvey 4 years ago when a former survey expert recommended it as the most flexible and customizable survey platform on the market. Since then, SoGoSurvey has completely revamped its user interface to become even more user friendly and all of its great customizable survey options remain. SO glad we found SoGoSurvey!

Recommendations to other buyers: Easy to navigate and learn quickly and the saved templates option allows you to generate a polished survey at a moment's notice!

Finally a user-friendly academic survey software!!!

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have used quite a few survey software and find SoGo one of the best in terms of ease of use, functionalities and customer service. The data is exportable to other software and I am sure, this software will be of great use to all researchers.

You need phone customer service.

Mar 27, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Didn't get help to learn how it works.

Cons: No customer service phone number.

Overall: I needed help to build my survey to see how it works before I purchase the membership but the offer to help me by email only and that was not help full.

Recommendations to other buyers: N/A

Vendor Response

by SoGoSurvey on March 29, 2017

Hi Latifa, Thanks for your feedback. SoGoSurvey is one of the few companies that provides something better than the phone support even to its Free and Trial users. We provide a dedicated one-on-one phone/screen sharing demo and training to new users. Simply sign up for a time slot by clicking on the link below and someone will walk you through each step of the survey design process. https://calendly.com/webinar-book/one-on-one-call/ Best, support1@sogosurvey.com

School survey

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I needed a survey for some business coursework I was doing and couldn't find anywhere that would do a survey for not much money that was of a good quality. So go survey was really easy to use and made a great survey.

Great Tool

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: As member of an Organization we need a plataform to create surveys that be effective. SoGoSurvey give us the chance to communicate with our participants and his families also with our team members. It is user friendly and the range of selection for the different form of questionnaires and answers have provided a great help to our ONG.

Great Survey Tool- Super Easy- Lots of Feature

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy!

Cons: Even in the lower paid subscription packages.. there are limited options. for reports.. Enough for me.. but would like to try out some of the other report options.

Overall: So Go Survey is my go-to Survey tool! I love all the reports and the many options. Very easy to use for resending surveys to recipients who have not responded. Like all the color options. Also, very easy to customize the survey so it really looks like it's ours.

Recommendations to other buyers: no other advise.

New PhD Candidate User

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great customer service

Cons: need the extras to build the best product, working with customer service to get that done, but it was not obvious there were benefits for students

Overall: I searched several different survey development sites and found SoGoSurvey to be the easiest to use with the most professional looking results. I highly recommend SoGoSurvey for your survey development needs.

Best Online Survey Tool

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After a lot of research into online survey tools. I found SoGoSurvey, it offers the best features for research gathering with Its easy to navigate interface, help is always available, and it produces great looking surveys. Will recommend!! Check out http://www.sogosurvey.com

The Best Survey platform Ever!!!

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Comments: It is user-friendly, super good and fast customer service respond, and it is suitable for all kind of survey study.
www.sogosurvey.com

Worth for Your Thesis

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Been looking for the best survey tool for helping me collecting the data for my research and found SoGoSurvey, the incredible site. SoGoSurvey gives me plenty of features that makes my master degree student life much more easier than before.
I would recommend every students to try and use SoGoSurvey in your research.
Thanks

Pearl Public School District

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The school district conducts surveys for many reasons. With that said, we needed a product that was cost efficient and would provide multiple ways to review results. After researching capabilities of varies online survey software, It was decided that purchasing SoGo Survey would be best because of its ability to manage survey data. Also, customer support is ready and available when you need them.

Flexible, user-friendly and value for money platform

Mar 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hi all,

As a PhD student, we always wonder what is the best platform that we can use to send out our survey forms. I come across one platform call SoGoSurvey. I have took a look at the contents and found that the uniqueness of this platform is that it is designed from the users-perspective, making it very user-friendly. In addition, the layout and steps in creating of questions are fairly done easily without much issues. If you are interested - the link is www.sogosurvey.com

Why Me and My Friends Like SoGo Survey

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Me and my friends are writing our paper that is in need of surveys. At the beginning, we tried lots of different websites that provide surveys online. However, we couldn't found one that meets our need, then, we came across SoGoSurvey.
There are plenty advantages, and it is SoGoSurvey that solve all of our problems.First of all, SoGo provided a clean and beautiful page, this is really important to either researcher or respondents. For researchers, a clean page and clear instructions allow researchers to learn how to use the system fast. ( quick responses of online 1 to 1 services and those guiding videos helped a lot too!!) On the other hand, for the respondents, a clean and beautiful page would possibly make them more willing to respond. Also, SoGo enables respondents to respond in different devices, such as laptop, cells, or tablets.
Secondly, it makes a lot convenience to researchers that SoGo automatically transfer and output polls and statistics to excel form. These make collecting responds and the forward sorting out data much convenient.
Although I'm only using the free plan now, but I can see that the pricing plans contains a lot more of useful tools and question types. This is why I highly recommend people to give Sogosurvey a try~~

Recommendations to other buyers: We have an advise that the trial version of SoGoSurvey could have different language services so that it could be more convenient to people from any district.

Excellent product!

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User interface, features, flexible options to work with

Cons: Nothing

Overall: The product is very intuitive and flexible to work with. The user interface is awesome. I like the various features that enables to capture different types of questions and the reporting feature on the responses. I would highly recommend this to anyone looking for a professional high quality survey that does the job without denting the pockets.

Recommendations to other buyers: Can start building advanced features like sentiment analysis based on AI/Machine Learning.

Amazing for thesis

Mar 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to work on

Cons: re direct feature has to be paid

Overall: I am completing my thesis and this platform is amazing. It has help me so much. I was able to create the surveys that I wanted and get the responses the way I wanted them. I am even able to export in excel to organized my data. This has so much features with the paid plan, but as of right know I think this will suffice my needs.

Recommendations to other buyers: The student feature should also be available for people with no social media accounts

Fits exactly with my needs

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of adding questions, functionality, etc.

Cons: It doesn't work in all browsers. I can only access the full functionality using Firefox.

Overall: I switched over to SoGo Survey after using a popular competitor in the past. The value was a no-brainer. The tools are easy to use and understand. I'd recommend this product to anyone looking for a survey management tool with easy export capabilities!

Definitely worth the switch

Mar 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cost-friendly
Wide range of features
Great customer service

Cons: Some missing features
Limited skip-logic options
Sometimes, the UI is confusing

Overall: Previously, I was subscribed to another survey site (which I shall not name). However, due to their recent transition to an annual payment term, I decided to look for another option. I'm currently writing my thesis and I will only be using this kind of service for a set amount of time (possibly 4-6 months only). That is how I found SoGoSurvey. I read through the features and monthly cost, I was impressed and decided to subscribe to the site.

Next is customer service. I am subscribed to several sites online (i.e. Amazon, Origin, Steam, etc.), and I have to say SoGoSurvey is the best I've ever experienced. I had a problem with loading the site previously and sent a ticket. Within minutes I get a response with complete instructions and support on how to resolve the issue.

The only complaints I can think of at the moment are probably the UI, and some missing features. I was kinda disappointed that skip-logic feature for Plus members was limited to 7 questions only - had to make a workaround for it. It would also be nice to have a multiple list with ranking option type of question. As for the UI, its good but I think it could be better.

Overall, I am satisfied with SoGoSurvey and I'll be more than happy to recommend it to my researcher friends or even at work.

Recommendations to other buyers: If you are looking for a good survey software with a multitude of features, you may want to give SoGoSurvey a try. It is intuitive (once you get used to the UI), cost-friendly, and has great customer service support. I'm happy I made the switch to this site.

SoGoSurvey Excellent for Doctoral Study

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have looked at several online survey tools and SoGoSurvey is the only one that meets all my needs. I really like the ability to randomize some questions and not others. This will be the right tool for me to use in collecting data for my doctoral study. Thanks SoGoSurvey! If you have the need for a survey solution, may be worth giving them a try. They have very favorable student accounts!

It is Great and very convenience

Mar 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The survey design function is well developed.

Overall: very good platform for questionnaire design and good services from customer service from sogousurvey.com

Tough, mean survey machine for a great price!

Mar 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I looked around and dabbled with many online survey tools before choosing to go with SoGo Survey.
It had everything I was looking for.
It was easy to use and had a variety of questions types which made my job easy and efficient.
The reporting and analytics are powerful yet user-friendly.
What really blew me away was the customer service. They have been responsive and helpful every time I've called or emailed.
All in all SoGoSurvey is a winner!

Great Customer care & Mentoring system

Mar 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Helpful staffs ready to help customers

Overall: I have known SoGoSurvey for a month and it is simply amazing.
Staffs are always there to help where you do not understand. I am really glad to know SoGoSurvey. It is excellent with great service for students. I have learned and I still have something great to learn using SoGoSurvey
To all researchers, consider SoGoSurvey

A very good product

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: I like to use SogoSurvey.

It has helped me a lot in the different tests (Surveys) I have conducted.

Free Account Great for Small Surveys

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Overall easy user interface based on drag-and-drop. The "linking" feature that allows the respondent to skip to the relevant question based on his/her response. The "piping" feature that takes the respondent's own response from the previous question and automatically inserts it in the text of the next question.

Cons: With the free plan, it is limited to one "linking" per survey. The limited number of response types with the free plan.

Overall: With the limited number of response types available with the free plan (e.g., simple multiple choice with radio buttons, check box or drop-down; short answer; essay), I could only make a basic survey. The reason why I still used SoGoSurvey was that it offered the two features I really needed: (1) branching and (2) custom pages. Since the free plan only allowed one branching per survey, I couldn't make it super-personalized, but still it was a good addition and improvement to my survey. Custom pages allowed me to start with a welcome greeting and basic instructions for the survey as well as a thank you page. One feature I really liked that I didn't expect in the free plan was the "piping" feature that takes the participant's own response from the previous question and inserts it into the text in the following question. The "piping" user interface was simple and user-friendly. I am excited to find out what more useful features may be available after upgrading my account.

Recommendations to other buyers: If you want to create custom pages for your survey, you can, but it's not straight forward. Yyou will have to create a new page and insert "comment" boxes in it.

SoGoSurvey

Mar 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for a survey tool for my PhD project. That search ended when I found about SoGoSurvey. It is an easy to use survey tool. You can create good designs and its cheap. I'll recommend SoGoSurvey to any student or researcher looking for a survey tool.

Amazing Surveys

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of the customer to click on one link, fill out, and send

Cons: The lack of options with a free membership making me wan to do a paid option to receive more options :)

Overall: It was a little difficult at first to maneuver the website with all the options but they were great to have so once I got used to it, it worked very well.

Recommendations to other buyers: No

SoGo Survey is great!

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Very easy to set up a survey and execute.

Cons: None

Overall: We have been using SoGo survey for our non-profit group to access customer satisfaction for our twice a year consignment sale. The tool is very easy to use!

So good. So easy.

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm using SoGoSurvey for a psychological study that I'm doing at Grand Valley State University, and it is really making the entire process much easier for me than I expected. It will really help me to get more responses, the easier I can make it for people to participate in the study. It isn't likely to get any easier for participants than with an online survey being the primary format for the study. So it's easy on my end, easy on the respondents' end...that's what I call a win-win!

Good for a thesis

Mar 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the customer support
Ease of use
Ability to build a matrix grid of several different questions being incorporated.

Cons: Lower cost for the PRO- it could be what I used it for , but the pro features were a lot for what I needed, yet I needed the advanced branching

Overall: Great customer support, would recommend others for all of their survey needs especially for any university needs.

Recommendations to other buyers: If you have a question, ask customer support and they will answer all of your questions

SoGoSurvey - Just what we need

Mar 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using SGS for 4 years, mostly for internal surveys and data collection across our 15 locations and 1100 employees. Surveys are very easy to create and distribute. I find the reporting to be very robust and simple to access. During the time of our use I've contacted the support staff 5 or 6 times; responses were always fast and, in each case, satisfactory to answer my question and/or assist with a design issue. I am non-technical, but I've been the point person for our business from the start of the use of SGS. Cost is also reasonable; SGS provides a very cost-effective method for me to solicit feedback from our team members. Bottom line: it does everything I need it to do. I'd definitely recommend it be included in your list to consider when seeking out a survey tool.

Making an online survey is easy

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Their platform is very easy to use and offers some really great features.

Cons: The template design

Overall: SoGoSurvey is an excellent survey software. We can create an online survey in minutes and begin collecting results immediately. SoGoSurvey offers many advanced features at a fairly reasonable price.

Recommendations to other buyers: I'm using SoGoSurvey as they offer really good features with special offers for non-profit organizations and students! (better and cheaper).

Best online survey

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Sogosurvey is the best online survey in the market. One of the best feature is the pre-population of the survey which we use extensively saving a lot of input time by the end user.

SoGoSurvey provides a survey tool that meets all your needs!

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I work for a school district and we were in need of a survey tool that would allow our employees to complete surveys anonymously. After doing some research we discovered SoGoSurvey. We were immediately impressed with the suite of features that SoGoSurvey offered, including: the ability to allow employees to respond to surveys anonymously, while also tracking the response rate; the ability for survey respondents to upload attachments as part of their responses; the ability to create surveys that allow for logical-branching for survey questions. We also found the customer service of SoGoSurvey was also very responsive and helpful. I would definitely recommend SoGoSurvey as a survey platform.

Amazing online survey tool, SoGoSurvey

Feb 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Checking spell, rearranging the answer options for changing our presentation order, sending reminder to participant

Cons: There is no disadvantages.

Overall: I have tried many different survey platforms to choose for starting my PhD data collection. I have found SoGo Survey amazing and completely fit to my area, health care mangement. It is a user friendly tool, for example, you can extend the size of answer box and set the character limits, add a comment for each question to clarify your expectations, drag and drop questions and answers, and even give us the opportunity to do spell checks. Besides these technical abilities, you can send a reminder to participant. This advantage helps me a lot as my study is a prospective one and actually save my time and energy. Totally, it is the best way to create and organize your survey. I highly recommend SoGoSurvey.

Thanks sogosurvey for helping us in the process of our research!

Recommendations to other buyers: It is totally great software. I have also found it great for longitudinal studies as facilitate data collection and makes it fast and easy.

Supplier satisfaction survey

Feb 25, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: My experience around 3to 5 year , I did 6 surveys in it - I didn't face issues while using it, but we hope to use it in Arabic language.

Perfect for my dissertating needs!

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplistic design, the intuitive setup, and the clean presentation.

Cons: I have no complaints!

Overall: I have reviewed the features of several online survey platforms (SurveyMonkey, SurveyGizmo, Zoho, etc.), and I have found SoGoSurvey to be the most user-friendly. I am in the process of completing my doctorate, and I need a survey platform that has strong "behind-the-scenes" characteristics, but has a simple setup and presentation. SoGoSurvey fits those needs precisely!

Recommendations to other buyers: The level of security for the price makes this software perfect for doctoral research.

Corporate Assessment Superhero

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Our company uses SoGoSurvey for corporate assessments worldwide. We've often had to publish these assessments and come up with a report that dazzles the client on a very tight timeline.

In the past, we have used some of the big name survey tools, and we found them to be clunky, hard to use, buggy, and unattractive. It was difficult to meet tight deadlines or ensure that everything would run smoothly halfway around the world without our support.

SoGoSurvey's product management team has found a way to package a large number of features into an intuitive UI. It is straightforward but powerful. The surveys look great (although I hope you're still working on having more customization options in mobile view!).

Great find!!

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and cost effectiveness.

Cons: None

Overall: I was thrilled to find this website. I wanted to do a survey for my parish. This was perfect - easy to use - easy to distribute - great summary of results - and very reasonable!! I'll use it again for sure!

Recommendations to other buyers: No. I just totally recommend it!

So far is the batter option I have used

Feb 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: So far is the batter option I have used,

Expellant help and support, just write an email, the reply in a few minutes.

My Review of SOGo survey

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Love SOGO Survey! It is Very helpful! I use this survey to track who has submitted results and those that have not, I am able to followup. Very detailed. Easy to use. Great customer to support as well. Great value for the price too.

Great survey systems

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Multiple platform availability. Price is better than most of the competition.

Cons: Would like more animated options. For example the ability to have stars ratings as opposed to smiley faces, etc. Having different options in order to customize would be fantastic.

Overall: It was easier to use than expected and puts out great looking surveys that easily follow logic based answers. The biggest seller to me was the ability to function on desktop or mobile devices. Great value and a must have for anyone looking to survey their clients.

Local B2B Review

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I represent a Virginia business interested in finding out more about our customers and SOGO is the perfect fit for our survey needs but also for creating digital checklist forms (modified surveys) that can be used by our customers or our team online to capture information prior to a sale.

Great Survey Resources!

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When searching for a survey vendor, SoGo was the easy choice. Prices were great, and the platform is awesome and extremely easy to use.

An easy and reliable survey tool, saving time and with a reactive customer support

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the reliability, the user centric design, the analytical tools available, the customization of the survey

Overall: I experienced SoGoSurvey in order to design the survey of my master thesis.
The time pressure was a key factor of my tool research and SoGoSurvey was able to provide the perfect answer with a very accessible tool, guiding you step by step and very quickly manageable.

I'm glad I went for it and I would recommend it to anyone, particularly students who can have a free option, a good toolbox of analytics and an easy solution, user friendly.

Suitable for Scenario-based Survey

Feb 21, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Piping, Branching, Skip Logic, Video/File Attachment.

Cons: I bit hard for me to familiar with the function. Not so intuitive

Overall: After several times doing research using online survey, my Professor challenge me to do experiment using scenario based survey. It is a bit challenging since we have to do several manipulation on the independent variable, and I feel so helpful after finding SoGosurvey (https://www.sogosurvey.com/). I went to several survey providers and found SoGo provide great navigation to do branching and skip logic, just what I need on scenario-based survey. Especially, I will use video beside narrative scenarios. Furthermore, the pricing plan for students is affordable (I can say value-for-money), unlimited questions, unlimited responses, and embed multimedia! Highly recommended (esp grad student) ;)

Recommendations to other buyers: -

SoGoSurvey

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Easy to use love it SoGoSurvey is very powerful tool for any surveyor . I am a PhD student and I love working it.

Best cost-benefit in the market

Feb 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I have being using SoGosurvey for about two years now. During these years I have developed dozens of different questionnaires, within different levels of complexity. I use them mainly for my phd research, where I develop different types of behavioural tests. I must say that I am still quite happy with the service. I've seen that the Sogosuvey platform has evolved quite a lot within the last couple years, so it is definitively a service that keeps a constant upgrade policy. Hence, the resources to implement efficient surveys are always getting better and better. The graphics interface has also improved quite a lot. Customer's service is fast and 24/7. I am based in Europe, and always get quick answers when I have a specific inquiries, which is simply fabulous! The sogosurvey servers are quite stable. I have worked with other systems (such as Qualtrics), which usually rely on the university's servers, and therefore are significantly less stable. Finally, I can tell you that I will keep on using such services for a longer period time. I am very grateful of having found SoGoSurvey. The other ones available in the market won't go as smooth as this one. Of course, it is also important to mention that Sogosurvey offers special price ranges for students (like, free subscription...!), which is very convenient for researchers that are starting their careers. Cheers!

Awesome product and support

Feb 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a Doctoral student, I'm frequently doing surveys for my research. It's important to have a survey tool that easy to use and accessible to participants. It's also noteworthy to have a tool that has features and functions adaptable to my research. Sogosurvey has been that tool that has made it easy and functional for me to run surveys and utilize the data for my research projects. The customer service support is great and always handy whenever you need them. I encourage doctoral students and anyone seeking a tool to help them in their research to use Sogosurvey. It also has great student plans to ease out of pocket expenses for researchers.

Michael Laurence

Feb 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Excellent interface

Cons: None

Overall: Customer support has been excellent - designing my surveys has not been straightforward and I have needed guidance.

Using SoGoSurvey for Undergraduate Research

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease of use as well as how multifunctional it is.

Cons: The how-to could be more informative, but there do exist webinars as well as an excellent customer support team and a survey bank on the website.

Overall: If you¿re looking for a survey platform to host an undergraduate dissertation survey on for free, I would highly recommend SoGoSurvey!! They have so many different options for question formatting, downloading data for analysis, and even include some options you would not easily find on other platforms, like audio.

Here¿s the link to help out my fellow budding academics!! https://www.sogosurvey.com/survey-plans-pricing/free-survey-for-students/

Happy researching! :)

Recommendations to other buyers: Definitely try for the student package if you're an undergraduate!

SoGoSurvey: perfect for your primary research needs

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy interface
Modern

Cons: Nothing

Overall: In have used this online tool to help me design and distribute an online questionnaire that I will use for primary research in my dissertation. The tool was recomended to me by my tutor at Birmingham City University in Birmingham, United Kingdom.

SoGoSurvey - LOTS to recommend it

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm new to the software, but was attracted to their Basic plan because it seems to offer much more than other companies do: more questions, good number of responses and some branching and data reports. Pretty good deal! On top of that, they offer discounts for students, academics and NFP.
So far I like the simplicity and style of creating the survey. It's pretty straightforward and you can customize their templates or make up your own.

Great Product, Service, and Value

Feb 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: I like that this software is really extensible and allows you to build a survey exactly as you want.

Cons: The UI is really intuitive, so the tutorial system can feel a bit 'in-the-way'. But it did show me the cool tools in the system.

Overall: I stumbled across SoGo Survey while I was looking for a software platform that was structured enough to make a survey look great with little input from me, would allow me to achieve some small scripting in my survey, and would host the survey. SoGo Survey meets all these requirements and is really affordable. This product has lots of options and can create almost any survey you can imagine and the customer service is great. I would definitely recommend this product. There is a great free-trial that gives you an idea of what the product is like. I would recommend you try it and see!

Recommendations to other buyers: Try the free-trial! It's a great opportunity to see what the product is like.

Great for use in the US and abroad

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the ability to build in a skip pattern that actually works. If a respondent's response should skip a section, they will not see that section.

Cons: Respondents' answers are not saved as they complete the survey. One respondent told me something happened as she was answering the survey and she lost all her responses. She had to start all over. This can be frustrating to the respondent which may lead to diminished robustness of responses.

Overall: I'm a graduate student and needed a survey tool that can be used domestically and internationally. As well, I needed a tool that will not lose its formatting no matter what device it is used on. So I settled on SoGoSurvey after comparing it to other survey programs. I had a bit of a bumpy start setting up my survey but the customer service was phenomenal. I loved both the online assistance and even more the ability to set up a one-on-one appointment. That feature alone warrants the five star rating. That I'm aware of, my respondents did not difficulty using the tool - another important aspect of this software