Who Uses This Software?

CheckMarkets survey platform is used by many government agencies, large corporations, small businesses and individuals all over the world for everything from customer satisfaction to employee surveys.


Average Ratings

98 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/one-time
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • CheckMarket
  • www.checkmarket.com/
  • Founded 2002
  • Belgium

About This Software

Enterprise survey software solution with over 10,000 users in 150 countries. Conduct beautiful surveys and gain actionable feedback! Start by embedding the first question in the email, set notifications for follow-up, conduct text analysis, share reports and dashboards in SPSS, Word, PowerPoint, Excel and more. Integrate with Slack, Zendesk, CRM & more. Includes unlimited users and works in 40 languages. Clients include Cigna, Toyota, Citibank, Q8, Heineken, Sony, ...


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Easy to use and great support

Apr 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.

Cons: The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

Overall: It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online.

Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!

EXCELLENT !

Mar 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very flexible to build surveys exactly for our needs. Userfriendly/easiness to use. Possibility to learn and work out logics/solutions oneself. Wide range of possibilities to improve layout and improve the experience for the people who will receive the surveys (question embedded in email, layout, personalizable email address and fields). Online formulare was built by the customer service team for us and combined with one survey, in order to make it easy for various internal teams to access a common survey and send surveys individually as when they need to - without even logging into the system. Excellent experience with your customer service who are very friendly and professional, trying to investigate/help straight away, and this not only now as we are clients (having purchased the license) but even also already during the set-up process and pilot phase with the free license.

Cons: At the moment I cannot even think of anything better.

Overall: I am extremely happy and satisfied with the Checkmarket tool and Customer Service so far. Keep the excellent work.

Recommendations to other buyers: not for the moment

Great experiences with CheckMarket Survey!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Appearance

Cons: Some concepts are difficult to understand....I believe the training, currently planned, will make a real difference.

Overall: The support we have received, as we learn this new software, has been invaluable! Check Market surveys include a lot of tools to distribute and to analyze the data collected.

Checkmarket Review

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, self explaining, support module

Cons: no idea

Overall: Checkmarket is a really "ready to use" tool with a fantastic support behind. We use the tool almost for all our customer research, from a small easy survey to a big and complex research project.

All is perfect!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'd highlight the ease of use of the system, one can programme a questionnaire without the need of previous experience in the matter. The FAQ is great, very comprehensive, there's an answer for any question and if not, one gets immediate help from the support. I'm very happy to have discovered Checkmarket

City of Ottawa

Mar 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, intuitive, good customer services.

Cons: Some clients have expressed they would like to be able to create on demand menu items that only show based on a previous menu item selection and apparently this is not as easily done.

Overall: Great customer services, prompt responses and always willing to help. Very good value for the invested money.

Recommendations to other buyers: Very responsive vendor to all requests for assistance, help, or technical support.

Great surveytool

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Friendly and helpful support

Overall: Very easy to use surveytool with lots of options. We use CheckMarket for various surveys, from very simple to longer and more complicated. The tool is very easy to use and results are easy to analyse. Checkmarket enables us to do more research in less time.

Great software

Mar 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use, many options, great customer service, clear instructions on the help center site.

Overall: I never used it before. After a few testruns I got the hang of it and I found that there are many options you can use. Great Customer Support and the instructions on the website are easy to follow.

Content workflow in CM

Mar 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We were able to create a content workflow, using checkmarket.
However, as CM is basically developed as a survey tool, so some things were not possible or not easy to implement.
Nevertheless, CM was able to come up with some alternatives to fulfill our needs.

A happy customer

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: No complaints, easy to use and when I have a problem the person on the other line of the phone is always very friendly & willing to help and fix it.

Efficiënte samenwerking en klantvriendelijke begeleiding.

Mar 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: CheckMarket heeft ons op een efficiënte en klantvriendelijke wijze geholpen bij het opzetten en uitvoeren van de enquête waarbij onze medewerkers hun mening konden geven over thema's in verband met hun tewerkstelling. Na afloop waren de rapporten snel beschikbaar. Kortom, prima ervaring!

Zen Car survey

Mar 02, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Overall experience with CheckMaret was good : very reactive and efficient (coding survey, translating survey, email requests). But quality check should be done more properly as we experienced an issue with the survey after asking a final update on the survey. It went live with the issue but fortunately it didn't bias the results and was correctled quickly

Good product for a good price!

Feb 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been using this product for 2 years now, where we on location use the Checkmarket product to make actual reviews with their retailors/users.

CHECKMARKET = PARTNER IN MEASURING

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Checkmarket is the ideal partner to measure some cases within a company.
Open communication, efficient service, proper monitoring!

Mitsubishi & Fuso RetailerSatisfaction Survey

Feb 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Value for money

Cons: Not always easy to use without axlanation

Overall: Great tool once you knows how to use it. Possibilities to change the graphs shouyld be considered.
Will be used again in the future .

Easy to use

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've done 3 surveys so far with the tool and its very easy to use. I am able to edit and make changes on demand without having to wait for someone to do it for me.

Good value for money

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Performing tool but could offer more possibilities to create dashboards, make specific analysis. No easy to understand where to go to buy more 'paquets'

Checkmarket, a trustworthy partner offering a great service!

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Checkmarket offers great and very fast support to develop and optimize our surveys time and again. We could highly recommend Checkmarket.

Novice user

Jan 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use

Cons: to discover

Overall: From the start I experienced a very good end very helpful customer support. Easy to start with the researches and many useful information sources on developing researches!

Recommendations to other buyers: too novice to tell

User friendly and great customer service

Jan 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendlyness and a great customer service

Cons: Building a survey is not always that easy and integrating data files needs good and accurate knowledge of the tool (e.g. abbreviations of the countries)

Overall: This tool gives you in a split of a second an overview of the results of the survey you launched. When you encounter a problem, a great team of reps takes care of a persistant follow-up and a tailored answer/solution.

Recommendations to other buyers: no

User-friendly survey tool and super customer support.

Jan 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: very user friendly

Overall: User-friendly survey tool. All the tools needed for a high quality and and good looking survey are included in the CheckMarket tool. Very good customer support.

Recommendations to other buyers: It would be nice to have a test environment in which test answers are saved. This allows us to create reports (with data).

Great product and perfect service

Jan 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy and simple

Overall: It's easy to use and almost everything is possible. When you need help, the customer service always responds within the hour.

Overall profesionnal and helpful team

Jan 06, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I like working with the people of checkmarket. They're Professional, respond quickly in case of urgent matters. They give advice based on their experience.

Compliance survey

Dec 20, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall very good assistance from Nadia. We've had some problems with the launch (links that were not working properly) but have been easily solved.

Researcher Review

Dec 15, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The logic.

Cons: Limited availability of programming options such as auto coding and analysis options such as crossing by several variables in a multiple answer question excluding double counts.

Overall: Your tool is great and provided me with options that are unavailable in other basic survey tools. However, there are certain limitations where I was inconvenienced.
eg: auto coding of questions were not possible, not possible to avoid double counting when crossing by several answers-> this is important when we filter respondents using a multiple answer question.

Recommendations to other buyers: Please allow auto-coding of questions based on logic. And make crosses based on MA questions possible. better selection of colours for charts more options on chart types

Vlotte tool!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zeer vlotte, intuïtieve tool en wanneer mijn intuïtie mij toch in de steek laat staat de customer support klaar om snel en gepast te ondersteunen. Top!

Uitstekende tool voor marktbevragingen!

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: CheckMarket is an excellent tool and responds fully to the expectations. If problems or questions they'll be quickly resolved.

Best value for money

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Nothing beats Checkmarket for price and support. Their customer service is top notch. Responses to queries are within the hour. Their product in on par with bigger competitors

Great Customer Service

Nov 27, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CheckMarket made it easy for me to address a need and were very responsive. Program is easy to use overall.

Incredibly user-friendly, at all levels

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Using Checkmarket to design surveys is more than easy. This tool is extremely instinctive and very complete. You think it is not suited for doing something you would like to do? You are certainly wrong! Just ask the customer service team : always ready to help, answering all questions and developing tailor-made features. And with an amazing efficacy. Thank you Checkmarket for making my day-to-day tasks easier :-)

Very easy-to-use and usefool tool for gathering feedback

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: very easy to use and you can personalize it

Cons: didn't find anything yet

Overall: The tool is very easy to use, you can personalize everything (even in the free version) and the analytic part is great, with consolidated analysis of the answers incl. charts. Definitely recommend it! We used it for gathering feedback internally for a department survey, but can also be used with customer panels e.g.

simply informative

Oct 23, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: nothing

Cons: nothin

Overall: The requirement is needed for to begin my survey study and it gave me a lead .
Happy that i got the right one from alex

Recommendations to other buyers: nothing

MTO Poppers

Sep 12, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's complete

Cons: It's so complete that sometimes there are so many choises that it can be confusing.

Overall: It's clear and complete. Service is quick and very good. It's easy to split up for serval companies / businesses.

Recommendations to other buyers: no

Checkmarket as a simple and powerful questionnaire tool

Aug 19, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and respondents database management

Cons: Possibilities for advanced nested conditional questions are limited

Overall: Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis.

service = top

Aug 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Enkele tekstverwerkingssissues zouden wat vlotter en uitgebreider mogen, maar het systeem is toegankelijk voor een gemiddelde computergebruiker, en vooral : de service en ondersteuning is FENOMENAAL

Good assistance & fast

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: very fast; good quality of results; in case of questions : fast answers and very clear; tool easy to use

gebruiksvriendelijke tool

Jul 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: zeer goede helpdesk :
- vriendelijke en hulpvaardige medewerkers
- snelle opvolging van vragen/problemen

Overall: zeer gebruiksvriendelijke tool:
- makkelijke input van vragen
- zeer overzichtelijk
- de resultaten zijn makkelijk op te vragen

Trendwolves' review

Jun 30, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: What you see is what you get.

Cons: The channeling starting from answers instead of questions.

Overall: Even though there are plenty of options, it remains clear and easy to use.
It's very intuitive to use.

Recommendations to other buyers: It could be more attractive for the respondent.

veelzijdige tool die je erg persoonlijk kan instellen

Jun 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: vele functies, veel soorten vragen

Cons: Ik kan nog niet zo goed sorteren en ordenen, dat kan ook aan mezelf liggen

Overall: Deze tool gebruiken we voor zeer verscheidene opleidingen en events, waar we door het gebruiksgemak en de persoonlijke instellingen al veel tijdsefficiëntie en een grotere professionele uitstraling mee bereikten

Gebruiksvriendelijke tool

Jun 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
- Handige en gebruiksvriendelijke tool
- Behulpzame én snelle klantendienst
- Basis rapporten met grafieken inbegrepen

Cons:
- Ondanks de vele type vragen, zijn er hier en daar nog beperkingen

Easy to work with, even if you don't have any experience. Great customer service!

Jun 02, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had a great experience using this software. As I said, it is very easy to work with and to analyse the results. We only experienced one problem, but it was solved very quickly. So I would definitely use it again.

Gebruiksvriendelijk + fantastische helpdesk

Jun 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hoewel ik af en toe kleine dingen mis in de enquête tool van CheckMarket, gebruik ik deze al 6 jaar en ben ik er nog steeds heel tevreden van. Ik kan het aan iedereen aanbevelen.

Talent Scan Survey for Belfius Insurance

May 26, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple use & excellent support service

Easy to use at a fair price

May 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been using Checkmarket for two years now on a daily basis. Very satisfied with the product and the service. Easy to use and our contacts at Checkmarket are quick and helpfull when a question arises.

Flexible, rich and very well supported

May 11, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Partij van de Arbeid in the Netherlands used CheckMarket to let (all) party members decide on congress proposals. CheckMarket proved to be feature rich, flexible and very well supported and was key in helping us through this decision making process.

Excellent client support

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support team provided help all the time as fast as they could. I certainly recommend their services of high quality.

Good tool for your surveys and fine customer service

Apr 14, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Of course making my first survey required some time to familiarise with the tools. But still it was more effective than without the tool and the real gain came with the second survey.

The tool provides lots of possibilities and mostly the help desk react really quickly. The survey I worked on in the night kept blocking, but the next morning, by the time I finished breakfast the helpdesk had solved the issue and on the fly provided some tips on further optimising my survey.

Aangename tool om snel en efficient vragenlijsten op te maken en te verspreiden.

Apr 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zeer uitgebreide mogelijkheden en toch eenvoudig op te zetten.
Customer Service is bijzonder toegankelijk en snelle respons.
Development team staat heel open voor het implementeren van suggesties.

Easy to use

Apr 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It was the first time using this type of software and we are pleasantly surprised as to how easy it was to have a survey up and running in a very short timeframe. Our main contacts have been very responsive and a great help to make it happen.

the software is quite intuitive and is costumer frienly

Apr 02, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: pros: costumer friendly, intuitive
cons: not all the information is available in the tutorials.
The way the help is structure is not 100% clear should be more intuitive

Easy to use system and quick responses on questions.

Apr 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: With CheckMarket you are able to set up surveys quickly and easily. The employees at CheckMarket are responding immediately on questions/changes we asked them. Perfect tool.

Excellent realtime dashboard and great tagging possibilities

Mar 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tagging the answers in the dashboard is really easy to use and generates insights quickly!

CheckMarket is a great, easy and advanced survey creator

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our compagny works for several years with CheckMarket and the survey creator is really great. The application includes all the basic features you need, it's easy to learn and easy in use. The knowledgebase and customer support are very usefull. They have a solution for every problem and are willing to help!

Making an enquiry with Checkmarket is really easy and fast

Mar 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Making a basic enquiry works really very intuitive. In no time you have an enquiry. If you have an event that you organise regularly you even can reuse an already existing enquiry, do some adaptations and put it online.
We are very satisified customers.
I would like some more possibilities to automatically process the results (in case of a more complex enquiry).

Ik gebruik de tool altijd voor standaard evaluaties van onze opleidingen, dus vertrek van een sjablo

Mar 10, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Resultaten zijn uitgebreid en makkelijk op te vragen
Makkelijk om conclusies te trekken
Zeer overzichtelijk.

Zeer gebruiksvriendelijke tool

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: De software van CheckMarket biedt een sterke ondersteuning voor de organisatie van onze school. We gebruiken de tool zowel voor inschrijvingen als voor evaluaties van activiteiten/evenementen.

De tool is zeer gebruiksvriendelijk. Het opstellen van een CheckMarket-enquête is eenvoudig en de tool biedt een ruime keuze aan antwoordmogelijkheden. Ook voor de eindgebruiker (respondent) is het een gemakkelijk instrument.

De tool heeft verschillende mogelijkheden die standaard-enquêtetools vaak niet bieden. Zo is het mogelijk om een maximum aantal respondenten in te stellen en kunnen er, na lancering van een enquête, nog gegevens worden aangepast.

Onze onderwijsinstelling is dus een zeer tevreden klant!

The software is very user friendly. It's logical & self explaining. A 1st time user can easily start

Mar 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great customer service!
user friendly

We use CheckMarket to evaluate our events or to do research before starting a project

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very user friendly.
When we have a question, we receive an answer from the support very quickly.

user friendly tool + great client service

Mar 04, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use & customize and the client service is quite efficient and quick in answering when ever needed.

Easy to use and mange - great software!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use CheckMarket with different users. Every week we send a number of small or large surveys . The platform has never abandoned us. It is easy to use and has enough features like several types of questions, extensive reporting and customization options.

Fast and helpfull support. Thanks, CheckMarket!

Easy to use for Surveys

Mar 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are using Checkmarket for several years now and we are happy with the service. We receive immediately an answer from support, the follow-up well on our requests and the system is easy to use. We use however the system for a more complex purpose and this is not always ideal. the reports for example are not easy to adapt (i.e. the headings).

A user-friendly tool

Mar 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have recently started using CheckMarket and could not change back to other softwares. The functionalities are numerous, yet easy to get used too. And in case you cannot find the solution by yourself their efficient client-support is available.

very good

Mar 03, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Toegankelijke customer service is echt een pro tov andere systemen.

very well functioning

Mar 03, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's:
- very friendly and supportive organisation
- easy to use program

Con:
- sometimes a bit difficult to select distribution methods

Multi applicable tool for many different purposes

Mar 03, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.

Zeer gebruiksvriendelijk programma met veel mogelijkheden

Mar 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Programma is ook voor leken goed te gebruiken. Eenvoudige online-vraagbaak. Zeer goede helpdesk!

does exactely what i need it to do

Feb 25, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I think this is a good tool, pretty easy to use and whenever I have had any questions the response has always been extremely fast and very helpful

Kazou

Feb 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: - very easy to handle
- quick support and help
- you can have a tool based on your own companie issues
- easy for the customer
- very good with the feedback/respons tool
- top

Fast and friendly support

Feb 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRO
+ fast and friendly support
+ intuitive use
+ no knowledge of programming required
+ nice graphics for questions and easily customizable

CON
- limited types of questions

Easy to use, excellent customer service

Feb 22, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: CheckMarket is easy to use survey software. They are open to input from their clients. The customer service is excellent, always ready to help.

2 year exp. with the software (professionaly)

Feb 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pro: Easy to use.
No cons

Gemakkelijk in gebruik, duidelijk en goede voorstelling van cijfers.

Feb 21, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Vriendelijke en hulpvaardige medewerkers, snelle opvolging bij vragen en/of problemen.

Outil pour études (relativement) simples, rapides et à moindre coût

Feb 18, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Outil très facile pour les questionnaires pas/ peu compliqués avec des filtres simples.
Excellente expertise des collaborateurs de Checkmarket pour des questionnaires plus compliqués.
Checkmarket s'occupe pour nous de l'envoi des questionnaires à un panel de consommateur externe ou interne selon les cas.
Suivi des résultats en temps réel .
Pour certains filtres, dans l'ensemble c'est assez facile (à quelques exceptions près)
Un petit bémol: traitement des questions ouvertes prend du temps / traitement des résultats un peu plus fastidieux quand on présente plusieurs concepts aux personnes interrogées et qu'on alterne l'ordre de présentation de ceux-ci...
Mais dans l'ensemble un outil et une équipe efficaces...

Great survey platform!

Feb 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use, a lot of options and great help from current employees.
Still more question possibilities should be made available, also report interactions between different questionnaires, Report views for non-platform users?

Ideal tool to falsify promptly business assumptions

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With its interface very user friendly and its wide panel of possibilities, the tool is as well dedicated at professional researcher and business people.

Good service, wide range of possibilities, easy to use graphic exploration of your temporary data

Feb 11, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files. Excellent customer service and support.

Cons: Graphic customizing possibilities could be a bit better (different knobs and buttons, use of buttons of your own, ...). The design and look is very cutting edge as for today.

Easy to manage with outstanding customer service

Feb 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The CheckMarket tool is as complete as a survey tool can be. Easy to manage with lots of reporting possibilities. Customer service is top!

Gebruiksvriendelijk, snel en gedetailleerd.

Feb 03, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Checkmarket is een zeer gebruiksvriendelijke tool die zichzelf telkens vernieuwd op basis van reële noden van zijn klanten. Zowel voor leken als voor ervaringsdeskundigen biedt de tool een handig hulpmiddel voor het uitvoeren van enquêtes. De verkregen resultaten, databestanden zijn altijd betrouwbaar en ordelijk.
De gratis support is altijd erg snel maar lijkt in de laatste maanden minder klantgericht te gebeuren. Door de vele uitbreidingen aan de tool en de kennisbank wordt een klant vaak doorverwezen naar deze kennisbank. Bovendien zou het handig zijn om de ervaring van de klant (met de tool) in rekening te houden en zo een meer klantgericht antwoord te bieden op vragen.

Registration & Satisfaction surveys

Feb 03, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: You don't need to loose time with the technical aspects of the pgm.
Just write down what you need and in no time the team of check market will realize what you expect.

Not only they can help you with the questions but also with the layout.

I would appreciate a layout a bit more contemporary.

Very easy to use with opportunities adaptable to the respondent

Feb 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything you want (and more) is possible, perfect software for all your surveys

Excellent survey software.

Jan 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent services.

Very userfriendly

Dec 04, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's easy to link a panel with a poll.
The overviews of the results are easy to evaluate.
Customer service is top.

Flexibility

Nov 23, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very satisfied with the strong flexibility!

positive expericence

Nov 20, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: easy to use and convenient reporting tool
training to get more out of it would be nice
friendly and helpful backoffice

Customer Service

Oct 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket offers an excellent level of service and they give really fast and acurate answers by phone and mail as well!

it is a nice introduction

Oct 27, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have a NPS score! We started working with CM since august this year.
I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys.
I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!

Easy to use and excellent support

Oct 23, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. We have been met with excellent support and a willingness to cooperate and together improve our survey setup. CM has top notch support also on the tech side.
Super value for money and a pleasure to work with.

CheckMarket excel in their customer service!

Oct 22, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very happy with using CheckMarket, easy to set up surveys and analyse results. Of course you have to get in to how to do everything, which takes some time, but once you get the hang of it is user friendly. CheckMarket's service level and support is excellent - always a very fast response in a friendly tone. This is very important for us, that our requests are solved on time.

Super tool!

Oct 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this tool since 2012 and we love it. It's an easy to use and very powerfull tool.
I would advice it to everybody.
And the customer service is excellent.

CheckMarket's biggest asset is their support centre

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although it is not often necessary to call them, because Check Market's online survey tool is very intuitive, the customer support department is highly empathic, efficient and enthusiast.

A very satisfied customer

Oct 05, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been working with CheckMarket for over 3 years now, and from the beginning I've been very satisfied with the tool. I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys. They are also very helpful when it comes to making (sometimes quite a few!) changes to a survey just before publishing or helping implement a new style following a rebranding. The ease of use of the tool is something I appreciate a lot, especially when there are so many things going on in one day - setting up a survey, even in multiple languages is quite straightforward. Overall, I'm extremely happy to be a CheckMarket customer!

Simply the best

Oct 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The CheckMarket tool is The most user friendly and complete survey tool I have worked with. On top of that you get an exceptional customer service which makes the whole package leader in the market. Can only recommend it!¿

Completely satisfied

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We choosed CheckMarket between 2 other solutions and we are completely satisfied ever since. The main reasons for us were the really easy way to build the survey with lots of different question types available, the interface for multilingual surveys and the very reactive and friendly help desk.

Positive experiences

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have been using the software for many years now and it is very easy to use, looks professional and the support department is great. Rapid respons and offering solutions any time.

The perfect modern tool to survey effectively and intuitively.

Oct 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only does CheckMarket allow us to evaluate our many training sessions effectively and intuitively, we can also test the skills of our employees so they can be helped accordingly. CheckMarket's support is topnotch, by the way.

Excellent tool and customerservice

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket is extremely easy to use thanks to the excellent customer service. They are extremely friendly and offer almost immediate solutions to your problems. And this also includes custommade solutions. Furthermore, they constantly seek ways to improve the tool.

user friendly module

Oct 01, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The research module is very user-friendly. The customers for we are doing research are impressed by the capabilities of the reporting module. The helpdesk is very knowledgeable and always willing to help you.

My preferred survey tool: professional yet easy-to-use

Aug 31, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket helps you set-up and run surveys in a very easy way. When things get more complex or you need a hand, the account managers deliver upon their promise. I've only had very good experiences with Checkmarket for both simple and more complex projects.