CheckMarket

CheckMarket

4.5 / 5 78 reviews

Who Uses This Software?

CheckMarkets platform is used by many government agencies, large corporations, small businesses and individuals all over the world for everything from customer satisfaction to employee surveys.


Average Ratings

78 Reviews
  • 4.5 / 5
    Overall
  • 4.2 / 5
    Ease of Use
  • 4.8 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/one-time
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • CheckMarket
  • www.checkmarket.com/
  • Founded 2002
  • Belgium

About This Software

Cloud-based enterprise survey software solution with over 10,000 users in 150 countries. Conduct beautiful surveys and act on the results! Start by embedding the first question in the email, set notifications for follow-up, conduct text analysis, share reports and dashboards in SPSS, Word, PowerPoint, Excel and more. Integrate with Slack, Zendesk, CRM & more. Includes unlimited users and works in 40 languages. Clients include Cigna, Toyota, Citibank, Q8, Heineken, Sony, ...


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Great product and perfect service

4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: It's easy to use and almost everything is possible. When you need help, the customer service always responds within the hour.

Pros: It's easy and simple

Overall profesionnal and helpful team

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: I like working with the people of checkmarket. They're Professional, respond quickly in case of urgent matters. They give advice based on their experience.

Researcher Review

4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Comments: Your tool is great and provided me with options that are unavailable in other basic survey tools. However, there are certain limitations where I was inconvenienced.
eg: auto coding of questions were not possible, not possible to avoid double counting when crossing by several answers-> this is important when we filter respondents using a multiple answer question.

Pros: The logic.

Cons: Limited availability of programming options such as auto coding and analysis options such as crossing by several variables in a multiple answer question excluding double counts.

Recommendations to other buyers: Please allow auto-coding of questions based on logic. And make crosses based on MA questions possible. better selection of colours for charts more options on chart types

Gebruiksvriendelijke datacollectietool

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Zeer gebruiksvriendelijk, functioneel.
De helpdesk is goed bereikbaar op kantoortijden, hulpvaardigheid medewerkers is zeer goed. Vlotte en meestal bruikbare adviezen.

Vlotte tool!

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Zeer vlotte, intuïtieve tool en wanneer mijn intuïtie mij toch in de steek laat staat de customer support klaar om snel en gepast te ondersteunen. Top!

Uitstekende tool voor marktbevragingen!

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Checkmarket is een uitstekende tool en voldoet volkomen aan de verwachtingen. Indien problemen of vragen dan worden deze snel opgelost.

Best value for money

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Nothing beats Checkmarket for price and support. Their customer service is top notch. Responses to queries are within the hour. Their product in on par with bigger competitors

Great Customer Service

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: CheckMarket made it easy for me to address a need and were very responsive. Program is easy to use overall.

Super gemakkelijk in gebruik en schitterende support

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Ik gebruik checkmarket vaak voor tevredenheidsenquêtes en product testen. De tool is zéér intuïtief en als het als eens niet lukt dan heb je de support die snel een antwoord geeft op je vragen.

Incredibly user-friendly, at all levels

5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Using Checkmarket to design surveys is more than easy. This tool is extremely instinctive and very complete. You think it is not suited for doing something you would like to do? You are certainly wrong! Just ask the customer service team : always ready to help, answering all questions and developing tailor-made features. And with an amazing efficacy. Thank you Checkmarket for making my day-to-day tasks easier :-)

Very easy-to-use and usefool tool for gathering feedback

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The tool is very easy to use, you can personalize everything (even in the free version) and the analytic part is great, with consolidated analysis of the answers incl. charts. Definitely recommend it! We used it for gathering feedback internally for a department survey, but can also be used with customer panels e.g.

Pros: very easy to use and you can personalize it

Cons: didn't find anything yet

simply informative

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The requirement is needed for to begin my survey study and it gave me a lead .
Happy that i got the right one from alex

Pros: nothing

Cons: nothin

Recommendations to other buyers: nothing

MTO Poppers

4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: It's clear and complete. Service is quick and very good. It's easy to split up for serval companies / businesses.

Pros: It's complete

Cons: It's so complete that sometimes there are so many choises that it can be confusing.

Recommendations to other buyers: no

Checkmarket as a simple and powerful questionnaire tool

4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: Checkmarket is a great tool to program your survey online, manage your respondents database, follow survey progress and export the responses for further analysis.

Pros: Ease of use and respondents database management

Cons: Possibilities for advanced nested conditional questions are limited

service = top

4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Enkele tekstverwerkingssissues zouden wat vlotter en uitgebreider mogen, maar het systeem is toegankelijk voor een gemiddelde computergebruiker, en vooral : de service en ondersteuning is FENOMENAAL

Good assistance & fast

5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: very fast; good quality of results; in case of questions : fast answers and very clear; tool easy to use

gebruiksvriendelijke tool

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: zeer gebruiksvriendelijke tool:
- makkelijke input van vragen
- zeer overzichtelijk
- de resultaten zijn makkelijk op te vragen

Pros: zeer goede helpdesk : - vriendelijke en hulpvaardige medewerkers - snelle opvolging van vragen/problemen

Trendwolves' review

5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Even though there are plenty of options, it remains clear and easy to use.
It's very intuitive to use.

Pros: What you see is what you get.

Cons: The channeling starting from answers instead of questions.

Recommendations to other buyers: It could be more attractive for the respondent.

veelzijdige tool die je erg persoonlijk kan instellen

4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deze tool gebruiken we voor zeer verscheidene opleidingen en events, waar we door het gebruiksgemak en de persoonlijke instellingen al veel tijdsefficiëntie en een grotere professionele uitstraling mee bereikten

Pros: vele functies, veel soorten vragen

Cons: Ik kan nog niet zo goed sorteren en ordenen, dat kan ook aan mezelf liggen

Gebruiksvriendelijke tool

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
- Handige en gebruiksvriendelijke tool
- Behulpzame én snelle klantendienst
- Basis rapporten met grafieken inbegrepen

Cons:
- Ondanks de vele type vragen, zijn er hier en daar nog beperkingen

Easy to work with, even if you don't have any experience. Great customer service!

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had a great experience using this software. As I said, it is very easy to work with and to analyse the results. We only experienced one problem, but it was solved very quickly. So I would definitely use it again.

Gebruiksvriendelijk + fantastische helpdesk

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hoewel ik af en toe kleine dingen mis in de enquête tool van CheckMarket, gebruik ik deze al 6 jaar en ben ik er nog steeds heel tevreden van. Ik kan het aan iedereen aanbevelen.

Talent Scan Survey for Belfius Insurance

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple use & excellent support service

Easy to use at a fair price

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been using Checkmarket for two years now on a daily basis. Very satisfied with the product and the service. Easy to use and our contacts at Checkmarket are quick and helpfull when a question arises.

Flexible, rich and very well supported

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Partij van de Arbeid in the Netherlands used CheckMarket to let (all) party members decide on congress proposals. CheckMarket proved to be feature rich, flexible and very well supported and was key in helping us through this decision making process.

Excellent client support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The support team provided help all the time as fast as they could. I certainly recommend their services of high quality.

Good tool for your surveys and fine customer service

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Of course making my first survey required some time to familiarise with the tools. But still it was more effective than without the tool and the real gain came with the second survey.

The tool provides lots of possibilities and mostly the help desk react really quickly. The survey I worked on in the night kept blocking, but the next morning, by the time I finished breakfast the helpdesk had solved the issue and on the fly provided some tips on further optimising my survey.

Aangename tool om snel en efficient vragenlijsten op te maken en te verspreiden.

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Zeer uitgebreide mogelijkheden en toch eenvoudig op te zetten.
Customer Service is bijzonder toegankelijk en snelle respons.
Development team staat heel open voor het implementeren van suggesties.

Easy to use

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It was the first time using this type of software and we are pleasantly surprised as to how easy it was to have a survey up and running in a very short timeframe. Our main contacts have been very responsive and a great help to make it happen.

the software is quite intuitive and is costumer frienly

4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: pros: costumer friendly, intuitive
cons: not all the information is available in the tutorials.
The way the help is structure is not 100% clear should be more intuitive

Easy to use system and quick responses on questions.

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: With CheckMarket you are able to set up surveys quickly and easily. The employees at CheckMarket are responding immediately on questions/changes we asked them. Perfect tool.

Excellent realtime dashboard and great tagging possibilities

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tagging the answers in the dashboard is really easy to use and generates insights quickly!

CheckMarket is a great, easy and advanced survey creator

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our compagny works for several years with CheckMarket and the survey creator is really great. The application includes all the basic features you need, it's easy to learn and easy in use. The knowledgebase and customer support are very usefull. They have a solution for every problem and are willing to help!

Making an enquiry with Checkmarket is really easy and fast

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Making a basic enquiry works really very intuitive. In no time you have an enquiry. If you have an event that you organise regularly you even can reuse an already existing enquiry, do some adaptations and put it online.
We are very satisified customers.
I would like some more possibilities to automatically process the results (in case of a more complex enquiry).

Ik gebruik de tool altijd voor standaard evaluaties van onze opleidingen, dus vertrek van een sjablo

4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Resultaten zijn uitgebreid en makkelijk op te vragen
Makkelijk om conclusies te trekken
Zeer overzichtelijk.

Zeer gebruiksvriendelijke tool

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: De software van CheckMarket biedt een sterke ondersteuning voor de organisatie van onze school. We gebruiken de tool zowel voor inschrijvingen als voor evaluaties van activiteiten/evenementen.

De tool is zeer gebruiksvriendelijk. Het opstellen van een CheckMarket-enquête is eenvoudig en de tool biedt een ruime keuze aan antwoordmogelijkheden. Ook voor de eindgebruiker (respondent) is het een gemakkelijk instrument.

De tool heeft verschillende mogelijkheden die standaard-enquêtetools vaak niet bieden. Zo is het mogelijk om een maximum aantal respondenten in te stellen en kunnen er, na lancering van een enquête, nog gegevens worden aangepast.

Onze onderwijsinstelling is dus een zeer tevreden klant!

The software is very user friendly. It's logical & self explaining. A 1st time user can easily start

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great customer service!
user friendly

We use CheckMarket to evaluate our events or to do research before starting a project

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is very user friendly.
When we have a question, we receive an answer from the support very quickly.

user friendly tool + great client service

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use & customize and the client service is quite efficient and quick in answering when ever needed.

Easy to use and mange - great software!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use CheckMarket with different users. Every week we send a number of small or large surveys . The platform has never abandoned us. It is easy to use and has enough features like several types of questions, extensive reporting and customization options.

Fast and helpfull support. Thanks, CheckMarket!

Easy to use for Surveys

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are using Checkmarket for several years now and we are happy with the service. We receive immediately an answer from support, the follow-up well on our requests and the system is easy to use. We use however the system for a more complex purpose and this is not always ideal. the reports for example are not easy to adapt (i.e. the headings).

A user-friendly tool

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have recently started using CheckMarket and could not change back to other softwares. The functionalities are numerous, yet easy to get used too. And in case you cannot find the solution by yourself their efficient client-support is available.

very good

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Toegankelijke customer service is echt een pro tov andere systemen.

very well functioning

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's:
- very friendly and supportive organisation
- easy to use program

Con:
- sometimes a bit difficult to select distribution methods

Multi applicable tool for many different purposes

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are so many possibilities with this tool, that it is difficult sometimes to use all and get maximum results out of it.

Zeer gebruiksvriendelijk programma met veel mogelijkheden

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Programma is ook voor leken goed te gebruiken. Eenvoudige online-vraagbaak. Zeer goede helpdesk!

does exactely what i need it to do

3/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I think this is a good tool, pretty easy to use and whenever I have had any questions the response has always been extremely fast and very helpful

Kazou

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: - very easy to handle
- quick support and help
- you can have a tool based on your own companie issues
- easy for the customer
- very good with the feedback/respons tool
- top

Fast and friendly support

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PRO
+ fast and friendly support
+ intuitive use
+ no knowledge of programming required
+ nice graphics for questions and easily customizable

CON
- limited types of questions

Easy to use, excellent customer service

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: CheckMarket is easy to use survey software. They are open to input from their clients. The customer service is excellent, always ready to help.

2 year exp. with the software (professionaly)

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pro: Easy to use.
No cons

Gemakkelijk in gebruik, duidelijk en goede voorstelling van cijfers.

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Vriendelijke en hulpvaardige medewerkers, snelle opvolging bij vragen en/of problemen.

Outil pour études (relativement) simples, rapides et à moindre coût

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Outil très facile pour les questionnaires pas/ peu compliqués avec des filtres simples.
Excellente expertise des collaborateurs de Checkmarket pour des questionnaires plus compliqués.
Checkmarket s'occupe pour nous de l'envoi des questionnaires à un panel de consommateur externe ou interne selon les cas.
Suivi des résultats en temps réel .
Pour certains filtres, dans l'ensemble c'est assez facile (à quelques exceptions près)
Un petit bémol: traitement des questions ouvertes prend du temps / traitement des résultats un peu plus fastidieux quand on présente plusieurs concepts aux personnes interrogées et qu'on alterne l'ordre de présentation de ceux-ci...
Mais dans l'ensemble un outil et une équipe efficaces...

Great survey platform!

5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use, a lot of options and great help from current employees.
Still more question possibilities should be made available, also report interactions between different questionnaires, Report views for non-platform users?

Ideal tool to falsify promptly business assumptions

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: With its interface very user friendly and its wide panel of possibilities, the tool is as well dedicated at professional researcher and business people.

Good service, wide range of possibilities, easy to use graphic exploration of your temporary data

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files. Excellent customer service and support.

Cons: Graphic customizing possibilities could be a bit better (different knobs and buttons, use of buttons of your own, ...). The design and look is very cutting edge as for today.

Easy to manage with outstanding customer service

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The CheckMarket tool is as complete as a survey tool can be. Easy to manage with lots of reporting possibilities. Customer service is top!

Gebruiksvriendelijk, snel en gedetailleerd.

4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Checkmarket is een zeer gebruiksvriendelijke tool die zichzelf telkens vernieuwd op basis van reële noden van zijn klanten. Zowel voor leken als voor ervaringsdeskundigen biedt de tool een handig hulpmiddel voor het uitvoeren van enquêtes. De verkregen resultaten, databestanden zijn altijd betrouwbaar en ordelijk.
De gratis support is altijd erg snel maar lijkt in de laatste maanden minder klantgericht te gebeuren. Door de vele uitbreidingen aan de tool en de kennisbank wordt een klant vaak doorverwezen naar deze kennisbank. Bovendien zou het handig zijn om de ervaring van de klant (met de tool) in rekening te houden en zo een meer klantgericht antwoord te bieden op vragen.

Registration & Satisfaction surveys

4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: You don't need to loose time with the technical aspects of the pgm.
Just write down what you need and in no time the team of check market will realize what you expect.

Not only they can help you with the questions but also with the layout.

I would appreciate a layout a bit more contemporary.

Very easy to use with opportunities adaptable to the respondent

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything you want (and more) is possible, perfect software for all your surveys

Excellent survey software.

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent services.

Very userfriendly

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's easy to link a panel with a poll.
The overviews of the results are easy to evaluate.
Customer service is top.

Flexibility

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very satisfied with the strong flexibility!

positive expericence

4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: easy to use and convenient reporting tool
training to get more out of it would be nice
friendly and helpful backoffice

Customer Service

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket offers an excellent level of service and they give really fast and acurate answers by phone and mail as well!

it is a nice introduction

3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have a NPS score! We started working with CM since august this year.
I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys.
I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!

Easy to use and excellent support

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose CheckMarket as a tool for our loyalty survey because of ease of use, visual analytics and transparent + competitive pricing. From the beginning our decision has proved right. We have been met with excellent support and a willingness to cooperate and together improve our survey setup. CM has top notch support also on the tech side.
Super value for money and a pleasure to work with.

CheckMarket excel in their customer service!

5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very happy with using CheckMarket, easy to set up surveys and analyse results. Of course you have to get in to how to do everything, which takes some time, but once you get the hang of it is user friendly. CheckMarket's service level and support is excellent - always a very fast response in a friendly tone. This is very important for us, that our requests are solved on time.

Super tool!

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this tool since 2012 and we love it. It's an easy to use and very powerfull tool.
I would advice it to everybody.
And the customer service is excellent.

CheckMarket's biggest asset is their support centre

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although it is not often necessary to call them, because Check Market's online survey tool is very intuitive, the customer support department is highly empathic, efficient and enthusiast.

A very satisfied customer

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been working with CheckMarket for over 3 years now, and from the beginning I've been very satisfied with the tool. I always receive rapid and knowledgable responses from the support team: they are always on hand to offer insights and help improve the quality of the surveys. They are also very helpful when it comes to making (sometimes quite a few!) changes to a survey just before publishing or helping implement a new style following a rebranding. The ease of use of the tool is something I appreciate a lot, especially when there are so many things going on in one day - setting up a survey, even in multiple languages is quite straightforward. Overall, I'm extremely happy to be a CheckMarket customer!

Simply the best

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The CheckMarket tool is The most user friendly and complete survey tool I have worked with. On top of that you get an exceptional customer service which makes the whole package leader in the market. Can only recommend it!¿

Completely satisfied

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We choosed CheckMarket between 2 other solutions and we are completely satisfied ever since. The main reasons for us were the really easy way to build the survey with lots of different question types available, the interface for multilingual surveys and the very reactive and friendly help desk.

Positive experiences

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have been using the software for many years now and it is very easy to use, looks professional and the support department is great. Rapid respons and offering solutions any time.

The perfect modern tool to survey effectively and intuitively.

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only does CheckMarket allow us to evaluate our many training sessions effectively and intuitively, we can also test the skills of our employees so they can be helped accordingly. CheckMarket's support is topnotch, by the way.

Excellent tool and customerservice

5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket is extremely easy to use thanks to the excellent customer service. They are extremely friendly and offer almost immediate solutions to your problems. And this also includes custommade solutions. Furthermore, they constantly seek ways to improve the tool.

user friendly module

4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The research module is very user-friendly. The customers for we are doing research are impressed by the capabilities of the reporting module. The helpdesk is very knowledgeable and always willing to help you.

My preferred survey tool: professional yet easy-to-use

4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Checkmarket helps you set-up and run surveys in a very easy way. When things get more complex or you need a hand, the account managers deliver upon their promise. I've only had very good experiences with Checkmarket for both simple and more complex projects.