Who Uses This Software?

We help thousands of businesses in SaaS, eCommerce, Mobile Apps, Retail, Hospitality, Media, Telcos, Travel, Entertainment, and more. If you need feedback, we can help!


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Responster
  • www.responster.com/
  • Founded 2012
  • Sweden

About This Software

Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind. Beautiful, cross-platform surveys & forms can be easily created in a drag and drop builder, and responses are automatically uploaded and visually organized in your dashboard, with easy export to Excel or PDF capability. Surveys can be completed in any web browser, and can also run online or offline in a native iOS or Android app.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Responster is the definite tool for surveys and questionnaires

Mar 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Responster has an unmatched UI and offers the ultimate user experience. It outranks all the other available tools by far and the amazing news is that it is free!

You can create a survey in no time. It offers a huge variety of question options and forms and you can even change the background theme and add your business' logo.

The SaaS dashboard is neatly designed and offers absolute ease of use. it earns my highest recommendation.

Vendor Response

by Responster on March 29, 2016

Thank you for the glowing review! We pride ourselves on UX and know that it's one of the main things we get positive feedback on. Cheers for using Responster, George!

Worth for the money

Feb 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Extremely easy to create different kidnd of forms. Small business can manage with free version but I would still recommend to go to PRO version with only 19$/month as it gives more possibilities as example to create surveys with logic answers.
Great customer service as they give answers to your questions extemely fast and really listens to improvement suggestions.

PROs
+ customer service
+ survey embedding possibilities (email, website, social media, QR-code etc.)
+ Responster app for offline use
+ price
+ easy to use
+ lot of question possibilities

CONs
- No custom languge (some info is shown only in English or Swedish)
- Android use (locking the part of the screen for "Kiosk-mode" without 3rd part apps. However this is not Responsters fault)

Overall extremely useful for customer surveys!

Vendor Response

by Responster on March 04, 2016

Thanks for the thorough review, Timo! We're happy to have you onboard :)

Great!

Feb 25, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I signed up because of the price (free), the compatibility with *everything*, and the ease of use. Also it looks great with very little effort on my part. Great communication with customers as well. I would really love it if they added a "vote" option for ideas or suggestions similar to UserVoice or GetSatisfaction, albeit in a smaller more compact implementation to fit within a survey.

Vendor Response

by Responster on February 26, 2016

Hey Noel! Thanks for taking the time to leave us a review, we appreciate it! We've got several new question types in the works right now, and will take your suggestion into consideration :) Best, - Responster

Easy to use on mobile and PC.

Feb 24, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There's is a lot of dragging and dropping which can get tedious, but the attractive interface and overall experience makes it super easy for you to create a one-of-a-kind survey. I was able to create a customized 10 question survey in under 10 minutes!

Vendor Response

by Responster on February 24, 2016

Thanks for the feedback Eboná - If you want a question to go straight to the end of your survey, don't forget that you can also just click the question blocks to instantly do this if you don't want to drag them :) We'll be sure to make this clear to users going forward! Best, The Responster Team