Who Uses This Software?

Market research agencies, public opinion firms, social researchers, individuals and companies who perform reseach projects and apply surveys using any data collection Method: CAPI, CATI, PAPI, CAWI.


Average Ratings

13 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/year/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Rotator Software
  • rotatorsurvey.com
  • Founded 2003
  • Venezuela

About This Software

Rotator Survey is a low-cost-robust desktop application which supports all data collection methods, including Paper (PAPI), Phone (CATI), Mobile devices (CAPI), Online Surveys (CAWI) and even Kiosks and Data Entry. Rotator offers a fast, reliable, secure and friendly data collection process. In addition, you can unify and classify open text questions and ensure the quality of the survey processes. Rotator is used by hundreds of researchers and market research companies worldwide.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

buena herramienta

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: la rapidez para ingresar la informacion

Cons: a veces no deja mostrar los datos en el analizador, puede demorarse incluso a reiniciar el equipo para que deje obtener la informacion final

Overall: brinda la informacion de las encuestas en forma resumida al instante sin rodeos, se pueden generar graficas facilmente, se obtienen las estadisticas por pregunta, por olas, y en una sola grafica, excelente

Recommendations to other buyers: buena herramienta

Vendor Response

by Rotator Software on March 08, 2017

Gracias por su review! Saludos

Outstanding perfomance

Dec 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, full of features

Cons: None

Overall: Good customer service. Nice product. Excellent features. I like the fact that it is easy to use, easy to install and covers most of the requirements of a typical survey

Recommendations to other buyers: Just test it

Review From Telecomunicaciones Modernas

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, and powerful

Cons: I have found no cons to this software

Overall: Experience has been great, we got what we expected, the user experience has been very intuitive and usually there`s no needing to call for support, but when you have to call, you get a solution

Very useful and reliable application

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to conduct a survey

Cons: Costs associated with licenses

Overall: As a survey company the application has been very useful and practical, an adequate support. The rotating application helps us to optimize paper reduction costs

Vendor Response

by Rotator Software on November 29, 2016

Thanks for your Review Nelson...We will asses our prices for Venezuela.

Rotator Recommended By DatCorp

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Fácil rápido conciso

Cons: Limitantes de caso, poco explicacion en el analizador

Overall: The experience with Rotator has been more than pleasant, a soft of very good quality and design that allows to carry out surveys in a simple way and with multiple platforms both at academic level and at professional level, its free version is very useful to learn, to understand and to meet If something else is required.
Recommended.

Recommendations to other buyers: Poder exportar datos de manera más adecuada

Vendor Response

by Rotator Software on November 25, 2016

Gracias por tu Review!. Sobre el Analizador, recientemente lanzamos una nueva versión un poco más moderna. Descarga el nuevo Setup y reinstalalo. Sólo que por favor hazlo cuando no tengas estudios en producción para no afectar tus procesos de campo. Cuando uses el nuevo Analizador en la barra de abajo verás un icono con la letra I, si haces clic en él, el software te explicará como debes usarlo. Por cualquier duda sobre el Analizador puedes contactar a estos Skype: "rotator_soporte2" o "rotatorsoftware". Saludos...

I like it!

Nov 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy of use and a lot of features

Cons: None

Overall: I used this application for a small survey that i needed to applay in college. All worked just fine! Congrats

Recommendations to other buyers: No

Outstanding software solution

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: availability, technical support, friendly

Cons: none

Overall: my experience with this product was excelent, we have more than 100 equipment working fine.
I recommend as a best solution to support information analysis project based on

Dare to do things differently, and try Rotator

Sep 07, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Intuitive , QA

Overall: Rotator is a great, friendly and intuitive tool for capturing data no matter the source (paper, telephone, movile) with the stronger QA in every stage of the process

Recommendations to other buyers: Dare to do things differently, and try a new software

Good product

Sep 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The graphic user interfase is easy to use and beautiful

Cons: The application has too many features which sometime makes it hard to understand

Overall: I used Rotator for some small surveys, it gave me the impression to be very complete and robust, I liked the GUI in general terms and the easy of use os the software.

Recommendations to other buyers: Runs fine on Windows 10 Pro

A ferramenta mais completa para realização de pesquisas no Brasil

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Suporte técnico: mesmo distante, o suporte técnico já nos atendeu em horários extremos (devido ao fuso horário). Sempre foram muito educados e atenciosos. Seu tempo de resposta é de no máximo uma (1) hora.

Atualizações: Um bom software é aquele que sempre está sendo melhorado. Muitas atualizações do Rotator são provenientes de pedidos de clientes para o melhoramento da ferramenta. Algo muito raro hoje em dia. As modificações no software demoram também, no máximo uma (1) hora. Ou seja, se existe um problema, ele rapidamente será resolvido.

Funcionalidade: Mesmo que um programa tenha, um bom atendimento e seja sempre atualizado, nada disso servirá, caso ele não tenha uma boa funcionalidade. Não é o caso do Rotator. Suas funções e programações são de fácil entendimento, e o programa funciona perfeitamente, sem travamentos ou qualquer outro problema.

Cons: A parte gráfica (artes, cores) do programa. Não é algo que atrapalhe seu funcionamento, mas visualmente o programa ainda está se remodelando. Na última atualização que eu fiz, ele já melhorou bastante. E tenho informações que ele será ainda mais bonito em breve.

Overall: Descobri o Rotator em buscas na internet sobre softwares para pesquisas em tablet offline. As opções disponíveis no Brasil apresentavam preços elevados e os softwares eram limitados, principalmente no que diz respeito a flexibilidade de funções.
O Rotator revelou-se uma excepcional ferramenta na realização de pesquisas por telefone (CATI), pesquisa on line, e principalmente pesquisas através de tablets (dispositivos móveis) offline. Existem no Brasil, muitas empresas que oferecem softwares com opção de pesquisa por dispositivos móveis, no entanto 99% necessitam de internet para funcionamento. A internet móvel no Brasil é deficiente, a conexão 3G ainda não atingiu todo o país, e a 4G apenas está disponível nas metrópoles. Com isso, o Rotator que funciona perfeitamente offline ocupou uma grande lacuna nas opções existentes no mercado brasileiro.

Recommendations to other buyers: A sugestão que eu deixo é que se você deseja ser cliente, procure a versão de teste, converse com o suporte técnico, e veja a eficiência desse programa. Na minha percepção ele é uma das melhores ferramentas do mercado.

Vendor Response

by Rotator Software on August 29, 2016

Muitos obrigados!

Great tool and great customer support

Aug 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The features and the funtionality are the best in the market. And I´ve ever met a customer service like Rotators, they are always taking care of any issue we had.

Cons: The offline surveys still have some losses when the surveys are too long

Overall: The tool is been improving since I meet it three years ago. Now I can say Rotator Surveys is our tool of work, and we can be sure that it is going to grow up with us as much as we need.

Recommendations to other buyers: I little more stability in the offline surveys

Excellent product, excellent service!

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity of use and how it empower the user to achive complex tasks.

Cons: I didn't find any con so far....

Overall: I have been using Rotator Survey for some surveys that I apply to my students. My experience with this software has been wonderful, the software is easy to use and very reliable. The results obtanined are clean and precise and the most important part, the tech support is just great, thank you!

Recommendations to other buyers: All its just fine..thank you....

Very complete fast and reliable Survey Software for Windows

Aug 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I liked the way the survey processes are monitored and administered, I also liked the fact that you got help bubbles all over, you don't really need to read a manual to be productive with this software.

Cons: Setup Installation is definitely the bad side, although I did not have too much trouble doing it.

Overall: This is truly one of the most flexible and user-friendly professional software of any kind that I've ever experienced. The overall system is very comprehensive and the modules offered are very consistent and complete too. So far I have used the PAPI survey module and I am happy with its scope and general performance; the administration of the survey processes is very straight forward and in general terms, the GUI interfaces and look and feel are intuitive. I'm considering to upgrade my Rotator Survey to a more complete version which includes the CAPI option to support tablets, smartphones and mobile devices. In addition to performance and look and feel, the price of the product is very competitive. I did my research on google and searched for ¿professional survey software packages¿ and for the same functionality, I¿m saving a pretty money. The price/value ratio of this product is one best in the survey industry. I do recommend this product to universities, researchers and market research firms.

Recommendations to other buyers: Since this is a Windows Application, the modeling of a survey project is fast and no internet conection is required.

Vendor Response

by Rotator Software on August 20, 2016

Thank you!