World Bank Group

Survey Solutions

5 / 5 1 review

Who Uses This Software?

National statistical offices, and private and public survey research organizations worldwide


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/one-time
  • Pricing Details
    No cost software
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    In Person
  • Support
    Online

Vendor Details

  • World Bank Group
  • www.worldbank.org/capi
  • Founded 1944
  • United States

About This Software

Combines user-friendly development and powerful survey management tools for complex surveys with little or no programming, at no cost. Has been used successfully in more than 200 surveys around the world with samples from 500 to 3 million respondents. Connectivity is not required during interviews, and data can be reviewed instantly after synchronization. Built in reports include progress, status, and mapping. Reassign cases to interviewers and supervisors, and change language on the fly.


Features Checklist

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Great software and always improving

Dec 11, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This survey software is designed for CAPI surveys even in the most difficult to reach areas. It does not require an internet connection during interviews, and enables survey management to review data as soon as it is sent to the server. It provides a generous array of data quality reports, and gives survey managers the opportunity to reject data that are not correct.

The only places you need to do any programming are for the skip pattern, or routing, and for validating responses. Even there, it is possible to use very simple logic to enforce consistency and accuracy in the field. Multiple languages are supported, and there is substantial online support available.